Comprehensive Report on Salon Management for Bella Beauty Salon

This report provides a comprehensive analysis of salon management, specifically focusing on the Bella Beauty Salon. It outlines the importance of planning operational objectives, utilizing data for effective management, and allocating staff based on skills and expertise. The report details methods for maintaining stock control, evaluating tools and equipment, and strategies for increasing revenue. Workforce planning, communication styles, and the significance of health and safety practices are also explored. The report emphasizes the role of appraisals and management schemes in employee motivation and the importance of clear recommendations for improving working practices. Furthermore, it discusses salon requirements for staff, client consultations, and the implementation of professional management practices. The report integrates various aspects of salon operations to ensure efficient and customer-centric service delivery.

SALON MANAGEMENT

Table of Contents
TASK 1 ...........................................................................................................................................4
1.1 Operational objectives for management of services and products.......................................4
1.2 Data use in planning..............................................................................................................4
1.3 Allocate staff ........................................................................................................................4
1.6 Methods of maintenance, stock control and the replacement..............................................4
1.7 Evaluate tools, stock level, facilities and the equipments.....................................................4
1.9 Importance of planning objectives........................................................................................5
1.10 Data used in management planning....................................................................................5
1.11 Allocation of staff...............................................................................................................5
1.12 Salon Requirements for staff to prepare clients and for themselves...................................5
1.13 Outline the criteria...............................................................................................................5
1.14 Explain maintain stock level, tools and the equipments in the Salon.................................5
2.3 Use workforce planning........................................................................................................6
2.5 Communication and management style................................................................................6
2.6 Factors must be considered...................................................................................................6
2.7 Role of appraisal and management schemes.........................................................................6
2.8 Factors influencing working relationships............................................................................6
2.10 Contractual regulations and affect of legislation................................................................6
2.11 Considered factors...............................................................................................................7
TASK 2............................................................................................................................................7
1.8 Plan methods related to maintaining and increasing revenue...............................................7
1.15 Maintain and increase salon revenue .................................................................................7
2.4 Recommendations for improvement of working practices...................................................7
2.9 Importance of providing clear recommendations.................................................................7
TASK 3............................................................................................................................................8
1.4 Device and implement salon requirements for staff.............................................................8
1.5 Working practices by reviewing different client consultants................................................8
2.1 Manage salon in professional manner ..................................................................................8
2.2 Implement safety and health practices in line.......................................................................8

REFERENCES................................................................................................................................9

INTRODUCTION
The Salon management means to manage the salon related activities and manage the
recruit the staff who have the full knowledge about the salon activities. The Bella beauty salon ,
is providing the all facilities related to the salon. The salon plan the operational objectives for the
management. The Salon allocate the staff in to the departments so that the employees can
perform well.
TASK 1
1.1 Planning operational objectives for management of services and products
Bella Beauty salon will make the plan in such a way that would meet the operational
objectives for the management of products and services. The plan includes:
 Good staff allocation
 Improvement in production
 Use of advanced technology
 Providing training
 Dividing the staff among departments
1.2 Data that will be used in management planning
Data that will be used in planning of Bella Beauty Salon would be primary and secondary
both (Jelihovschi, Alves and Corrêa, 2011). The primary data will be collected through survey
with taking assistance of tool of questionnaire and secondary data will be gathered through
internet, newspapers and magazines. Through the same, Salon would do planning in an effective
manner. Qualitative data method will be effective for Bella Beauty Salon because it is related to
customers feelings and they have to provide a proper environment and facilities by making
changes in organisation.
1.3 Allocating staff
The Salon allocate at least 20 staff and divide the staff according to their skils.
For achieving the operational objectives, it is required for Bella Beauty Salon to allocate
the staff that would have proper knowledge and skills as per needed to work in a salon. Recruit
those staff who have the full knowledge and the practical knowledge about the salon related
activities. And they also know about the customer service. In the Salon, the customer service is
the most important element.

1.6 Methods of maintenance, stock control and the replacement
The methods of stock control, maintenance and the replacement are Just in time and
Economic order quantity and the first in- first out method that will be used (Medlin, 2013). From
these methods, salon would easily maintain the inventory control and analyse the maintenance of
same as well.
1.7 Evaluate tools, stock level, facilities and the equipment
In Bella Beauty Salon, there should be enough stock of products, tools and equipment
like chairs, scissors, towels and facilities including spa, haircutting and hair wash. and the Salon
provide the Rooms facilities. Bella Beauty Salon will be needed to provide the satisfactory
services to its customers. It is essential for the organisation to keep their towels clean for their
customers on which they are working properly. They are using computer application to maintain
their stock level of different types of creams, gel, conditioner, shampoo, hair serum, straighter,
hair spray, dry shampoo etc. which helps them to provide services any time.
1.9 Importance of planning operational objectives
The operational objective of the Salon is to provide the better quality iof services to the
customers. The importance of planning is that it will help in doing work in a systematic way.
From effectual planning, salon will easily manage its products and services. From the planning,
salon will manage the operational objectives and provide better services to its customers (Bailey,
at.el.,, 2011).
1.10 Way in which data will be used in management planning
From the data, management will take decision regarding the requirements in Salon and
then allocate resources according to the same. With the help of management planning, business
will come in position to manage the resources and the tools in a systematic and effectual manner.
1.11 Allocation of staff
To achieve the operational objective, allocate the staff in to the different group, from this
the work load will be reduced and they perform well. Like ibn the Salon there are 20 staff, the 4
persons are appointed in the hair cutting activities, 3 persons are appointed for the spa, 4 girls for
wax purpose, 1 for reception and 1 for maintain the accounts, etc.

1.12 Salon requirements for staff to prepare clients and for themselves
The requirements for staff will be like; staff should be expert in the field of salon like hair
cutting, wax, hair spa, massage, hair wash, etc. The staff must have the full knowledge about the
Salon related activities and they should be able to provide proper services to the clients so that
customers can get satisfied.
1.13 Outline the criteria
The review of the client records, client consultations and the services will be reviewed by
preparing or by recording data or information in the system related to clients and their services
(Barr and Gunawardena, 2012). In the modern time, there are some software in which company
can easily save data and information related to customers.
1.14 Way to maintain the stock level, tools and equipment in salon
To maintain the stock level, tools, equipment and facilities then the salon have to
information about stock level and equipment in the Salon and then check all the inventory,
equipment and the tools and after that record the stock level and equipment in the system. With
the help of these it is easy to maintain the equipment, tools and the stock level.
2.3 Using workforce planning
From the workforce planning, employee’s requirements will be assessed in terms of
healthy working environment, timely bonus and motivating employees by the way of
performance appraisal and through effective communication.
2.5 Communication and management style
In Bella Beauty Salon, communication between the employees and manager should be
good and if the communication of the manager will be good then in this case the employees will
work proper and on timely (ZHAI, et.al.,2010). The communication must be formal and depend
on the situation. And the manager use the good managing style from that helps in manage the
Salon effectively. And the management style should be the democratic and the consultative.

2.6 Factors to be considered when implementing health and safety working practices
The factors that must be considered while implementing health and safety working
practices are like laws and legislations imposed by government. The government had made
various safety and health related act and the equal employement act for the employees.. Thus,
Bella Beauty Salon Company will need to take care of the health and safety of the employees at
work to go in line with these laws.
2.7 Role of appraisal and management schemes
From the appraisal, employees of Bella Beauty Salon would get motivated and perform
well as well as their job satisfaction will also be increased. From the management schemes, salon
will be able to work in a proper and systematic way.
2.8 Factors influencing working relationships
The factors can be the internal factors or can be the external factors that affect the
working relationships, roles and responsibilities and the goals of the company (Wan, at.el.,
2010). Authority is influencing relationship due to manage professionalism in between customers
and beauty salon. Employees are having responsibility to provide a better service to customers so
it influences relationship in between clients and organisation.
2.10 Contractual regulations and effect of legislation
If the government rapidly changes rules and regulations as well as policies, then it will
put a huge impact on the employment in salon. If salon would not perform their work in a legal
and ethical manner, then in this case, government can file case against company for non-
compliance of same.
2.11 Factors to be considered when employing subcontractors
Factors that are considered in employing subcontractors are environmental, technological
and also political. Factors are to be considered because the Bella Beauty Salon do the ethical
work and illegal work.

TASK 2
1.8 Planning methods to maintain and increase revenue
Bella Beauty Salon will plan the methods to increase revenue and for maintaining the
same. It is necessary to provide the best customer services and use new advertising techniques to
attract the customers towards company (Barber, 2016). If salon would provide high quality
services and products then the customers would get satisfied and will help in in increasing and
maintaining revenue through enhanced sales.
1.15 Way to maintain and increase salon revenue
To maintain and increase the revenue in salon, company can provide better quality of
services at the reasonable price so that customers will get attracted towards business and become
loyal. By maintaining healthy relation in between customers and the company, revenue can also
be increased as people will buy products and services and would repeat their purchases.
Therefore, with the help of same, revenue will be increased at a high pace.
2.4 Recommendations for improvement of working practices
For improving the working practices of Bella Beauty Salon, it will be necessary to recruit
the employees who have high knowledge and skills about salon related activities (Sandlin, 2014).
Also, it will be significant to provide training to the employees time to time so that the
capabilities and confidence of employees can be raised. With the help of same, employees would
perform well and complete the task within given or particular time period.
2.9 Importance of providing clear recommendations
By providing clear recommendations for the improvement of practices related to work,
employees will perform well and customers will get highly satisfied by getting superior services.
Also, it will help in increasing the sales as well as in enhancing the productivity of company.
TASK 3
1.4 Devising and implementing salon requirements for staff
The salon requirements for the staff is that the staff should provide the better customers
services and the staff provide the better quality of the products and the services to the staff. The
staff must be communicated well with the customers so that the customers came again.

1.5 Monitoring the working practices by reviewing different client consultants, services and
client records
Through the working practices it is easy to take the review regarding the client
consultants, client records and the client services (Masciarelli, et.al., 2014). The Human
resource information system is the practice and it helps in recording the data related to the
customers.
2.1 Managing salon in a professional manner
It is the duty of the manager that the manager manage the Bella Beauty Salon in the
professional manner not in the informal manner. The body language of the employees and the
manager should be professional. The work of the Salon should be in the professional way.
2.2 Implement safety and health practices in line with relevant legislation
There is the need to the Salon to make the safety and health related practices and then
implement them in the better manner (Todd, 2010). So that the employees shall feel safe in the
Salon. From the safety and health practices, if there is any problem to the worker in then
company then, the workers make sure that the employer protect him/her form the any accident.
CONCLUSION
It is concluded that from the above report that, the Bella Beauty salon provides the better
quality of the services to its customers. And this Salon makes the Plan related to the operational
objectives. The Salon allot the staff in to the different department so that they can easily do their
work.

REFERENCES
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Barr, J. and Gunawardena, A., 2012, February. Classroom salon: a tool for social collaboration.
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Caron, L., 2014. Top tips for a better salon this summer waxing season-Part one. Professional
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Masciarelli, A.N., et.al., 2014.Salon management system and method. U.S. Patent Application
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Medlin, B., 2013. Performance management-or lack thereof-at Bella's. Journal of Business Cases
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Number, E.B., 2015. The Exhibits will be located in Stevens Hall, Salon D, located in the lower
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Sandlin, E. F., 2014. Start Your Own Hair Salon and Day Spa: Your Step-by-step Guide to
Success. Entrepreneur Press.
Todd, M., 2010. Sound Recruitment: The Secret to Salon Success. Professional Beauty.
(Mar/Apr 2010). p.132.
Schmitt, B. H., 2010. Customer experience management: A revolutionary approach to
connecting with your customers. John Wiley & Sons.
Wan, L.,et.al., 2010. Application of discussion-based learning salon in training of nursing
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ZHAI, C.S., et.al., 2010. Exploration on Salon Pattern of Academic Exchange Full-drills and Its
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Online
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