Report on Managing People in Samsung: Key Organizational Aspects

This report provides a detailed analysis of people management practices within Samsung, a multinational conglomerate. It begins by examining Samsung's induction and training programs, highlighting their importance in integrating new employees and developing their skills. The report then explores various leadership styles employed within the company, including democratic, autocratic, and laissez-faire approaches, and discusses their applications. Furthermore, it delves into Samsung's organizational culture and structure, analyzing how these elements influence employee performance and overall company goals. The report also addresses the challenges faced by Samsung in its training and induction programs, such as cost and skilled trainer shortages, while also providing recommendations for improvement. The report concludes by summarizing the key findings and emphasizing the significance of effective people management in enhancing worker productivity and organizational success. The report also includes a detailed analysis of the advantages and disadvantages of Samsung's centralized structure, functional structure and matrix structure.

Managing People in Organizations
Assessment 2

INTRODUCTION
 Employee is the important part of any organization. They make efforts to accomplish company's goals
and objectives.
 Every individual has their own skills which define them different from others Samsung is a South
Korean multinational conglomerate organization. Its headquartered is located in Samsung Town, Seoul.
 Company was introduced by Lee Byung-chul in 1938 as a trading firm. It has powerful impact on
home country economic development. Report explain induction and training program, leadership style,
organization culture and structure.

Introduction to Samsung company
Company was introduced by Lee Byung-chul in 1938 as a trading firm. It has powerful
impact on home country economic development. Report explain induction and training
program, leadership style, organization culture and structure.
In 1995 Samsung developed its first liquid crystal display screen, it also released a fitness
smart-watch known as the gear fit 2 and a wireless ear-bud's brand called as the Ger Icon X
in 2016. It is one of the leading smart-phone producer in the world with a wide range of
phones including latest technology.

1) Induction and training program in Samsung-
Induction program
• It is the process which is used within Samsung to welcome new employees to the company and
prepare all of them for new responsibilities.
• It helps in the effective integration of individual into cited organization. As per TPI -theory
induction include development of theoretical and practical skills but fulfill interaction
requirements which exist between new employees of firm.
• This process provides an introduction of working culture and manages individuals within
Samsung.

Cont…
System model- This model consists of five stages. It should be repeated regularly to make future
improvements. Training should achieve purpose of helping the workers of selected company to
perform work to set standards. Phase of method are below-
• Analysis and identification-
• Designing
• Developing
• Implementation
• Evaluation

Cont…
Transitional model- This model focuses on entire Samsung’s working process. The outer loop
explains company’s vision, mission and values.
• Vision- It focuses on the milestones which Samsung objects to accomplish before the deadline of
the task.
• Mission- It describes the reason of Samsung’s existence. It recognizes the position in competitive
market.
• Values- It is the translation of mission and vision into communicable ideals.

Challenges in Induction program
 Giving too much information to new starters at once
 Impersonal induction experience

Types of induction programs used in Samsung
 Formal induction
 Informal induction

Importance of induction
 Induction program is an essential program that assist an organization to
bring new staff in to the company. It helps in providing an introduction to
the working environment and the set up of new employees in Samsung.
This process will cover the employee and employer rights, terms and
condition of employment (Lake, Salakhutdinov and Tenenbaum, 2015).
 Induction program helps in introducing roles and responsibilities to new
employees that helps in improving their performance that leads to good
customers services.

Training role in greater performance and output
• This type of developing program improves weaknesses of Samsung’s employees and polish their
skills which are more important for performance and effective outputs.
• It increases job satisfaction and morale among employees. Developed efficiencies in the processes,
outputs of financial gain (Harper, 2018). Learning program reduce employee’s turnover into
Samsung.
• Through it, workers acquire various skills, increases contribution to business and creates self-
esteem. With training, they can take themselves into other position and earn better salary.

Challenges during training in Samsung
Company faced many challenges during its training and induction program, like-
• Shortage of cost- Earlier Samsung did not have sufficient amount for training or induction
program for new employees. They were not able to provide sufficient tools to them which can
improved their skills.
 Shortage of skilled trainer- Samsung was facing challenges in few past years because of lack of
skilled trainers into the country (Meichenbaum, 2017).
 It do have enough numbers of good trainers, who can give training sessions to new workers.