Samsung: Investigating Labor Violations and Business Strategy Impact

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This report examines the labor practices of Samsung, focusing on violations of worker rights and their impact on the company's performance. The report highlights the poor working conditions, including instances of physical and verbal abuse, and excessive working hours, which have led to a negative reputation and employee turnover. It also explores the challenges in human resource management, such as recruitment difficulties and employee retention. The analysis covers the impact of these issues on the company's business, including reduced productivity and sales. The report suggests strategies to address these problems, such as improving employee relations and establishing a task force to enhance team spirit and overall orientation. The findings are supported by references to academic research on global business and labor practices.
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Running head: SAMSUNG
Samsung
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1SAMSUNG
Conclusion
In this assignment on Samsung the issues that were identified from the violation case
reports include the poor working conditions of the company in Brazil and a civil action lawsuit
was filed against the company. The organizational policies and practices of Samsung have also
been accused of violating labor laws at six factories of China. The investigative report which was
published mentioned that the series unethical and brutal violations imposed a negative reputation
on the company culture. It was gathered from the report that the company was also charged for
physical and verbal abuse on the Chinese workers and they were forced to work more than 100
hours of overtime. All these accusations on the company have had a negative impact on the
business culture of Samsung and the number of employees leaving the company has increased.
As it was mentioned throughout the report that the unity among the company has been
questioned after 70 years of its inception, thus putting leadership, power and formal authority
practices at stake. The need for unionization in the company will be beneficial for the
organizational performance. If the CSR of the company is looked at, the elements which have a
direct impact on the lives of the workers are highlighted. The factories of Samsung top the list in
violating laws whether it is poor working conditions or misusing the young workers of the
factory.
The prime challenges that are faced by the company in the management of human
resources are new recruitment. The negative image of the company has spread to such an extent
that no members are ready to work in the company. Misbehavior of the existing employees has
also resulted in the loss of employees from the company. Samsung has terribly failed in the
process of employee retention. With the loss of employees and lack of new recruitment, the
productivity of the company is also getting damaged. They are not only suffering in the
department of human resources but also in increasing sales.
The strategies will be beneficial because it will increase respect for the employees and
will be able to fill the loopholes for the betterment. These strategies will help in the
compensation of the charges against Samsung which will make both employees and customers
happy and satisfied. Samsung can also set up a task force team which will enhance team spirit
and help in an overall orientation of the company.
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Reference
Yeung A, Xin K, Pfoertsch W, Liu S. The globalization of Chinese companies: Strategies for
conquering international markets. John Wiley & Sons; 2011 Jun 1.
Peng MW. Global business. Cengage learning; 2016.
Raphael C, Smith T. FOR ELECTRONICS WORKERS. The Routledge Companion to Labor
and Media. 2015 Jul 16:327.
Bird YZ, Short JL, Toffel MW. Organizational Structures and the Improvement of Working
Conditions in Global Supply Chains: Legalization, Participation, and Economic Incentives.
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