Project Plan: SAP Implementation at Yes Chemist - VUIS Consulting

This document outlines a project plan by VUIS Consulting for implementing SAP at Yes Chemist, an independent pharmacy in South Melbourne. The project aims to improve the pharmacy's operational efficiency, customer relationship management, and overall performance by integrating SAP software for finance, HR, accounting, sales, and marketing. The plan details project scope, objectives, deliverables, quality standards, and a business case that weighs the benefits (improved efficiency, sales, customer relations, cost savings, consistency, and productivity) against the disadvantages (complexity, high installation cost, application limitations, and security concerns). It includes a project schedule with activities, durations, and resource allocation, as well as a budget and risk assessment addressing potential cost, schedule, and performance issues. Find similar documents and AI based study tools for students on Desklib.

VUIS CONSULTING PTY LTD.
PROJECT PLAN [INSERT VERSION NUMBER]
IT PROJECT MANAGEMENT
[INSERT DATE HERE]
[INSERT AUTHOR NAME HERE]
[INSERT AUTHOR JOB TITLE HERE]
[INSERT AUTHOR EMAIL HERE]
The following template is for educational purposes only.

CONTENTS
[Insert table of contents here: use references>table of contents]
Glossary
Term Definition
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Introduction
The project plan is developed for the installation of new technology of SAP into the
operations and functions of one of the independent pharmacies Yes Chemist. The company is
well established and set-up in the South Melbourne, Victoria. The business is working well as
the company is offering care and other products to their customers at competitive prices. The
operations of the company are now needed to be improved according to the operational
review done by the general manager. There is a need for technological advancement for
improving the operations of the company and by increasing the efficiency and effective
working nature in the company. The operations management of finance, HR, and accounting
are needed to be changed and updated with the accounting software SAP. The sales and
marketing of the company are required to be strengthened and make strong which could be
done by the use of SAP (Customer Relationship Management). The company is planning to
introduce new systems software to get rid of the inefficient systems and introduce effective
software solution in the company for its improved operations and functions.
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Project scope
Aims and Objectives-
The aims and objectives of the project include the better analysis of the problem statement
and the effective quality statements in the IT project of the company. The aims and objectives
are-
Aims- The aim of the project is to provide successful competition with the satisfactory
changes and updates in the software SAP and its effective CRM model.
Objectives-
 To improve the efficiency of the functions and operations of the company.
 To improve the relationship with the customers with the help of effective Customer
Relationship Management Model (Fragaszy, et. al., 2015).
 To improve the services by the use of effective and efficient techniques.
 To devolve the systems to be adopted by companies for better operations.
S.no Deliverables Quality standards Measurement of
quality standards
1. Provide improved
efficiency
Speed This could be
measured with the time
taken for performing a
task.
2. Provide managed
systems of accounting
and finance
Compliance,
confidentiality, and
Accuracy
The managed systems
of accounting and
finance could be
measured by reduction
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in errors and secured
data.
3. Provide management
of Human resource
systems
Availability and
Credibility
The availability and
credibility could be
done by human
resource management
and their use (Chow,
et. al., 2014).
4. Provide effective
customer relationship
management systems
Traceability and
consistency
The consistency and
traceability among the
customers could be
measured by their
constant involvement
in a company.
5. Increased sales Availability and
profitability
This could be
measured with
improved CRM in a
company.
6. Results in cost
reduction or
management
Recoverability and
profitability
The cost reduction
could be managed by
increased profits
(Chow, et. al., 2014).
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Business case
The project addresses the needs of the business which are related to the installation of SAP
and system software. The project needed to be in an effective manner. The project requires
being completed on time so that the work of the company does not get hampered. The project
includes the basic factors of project scope (Bernhardt, et. al., 2015). The Implementation and
installation of the business software for improvement in the efficiency will be beneficial for
the company. But every aspects and software has the benefits and dis-benefits which affects
the organisation. There are positive and negative outcomes of the business software.
The business case defines the project of the company and its working the project needs the
complete assessment of the different budget and SAP transformation (Bernhardt, et. al.,
2015). The overall achievement of the project will be turned if the systems of the project get
benefits of efficiency, effective customer relationship management and improved
performance of the company. The business would provide effective working in the sales,
human resource, finance and accounting departments which will prove and ensure the success
of the project.
There are different benefits and dis-benefits of the project which are discussed below-
S.no Benefits Current status Process for benefits
realisation
1. Improved efficiency The efficiency is less
in the operations of
the company as their
outdate software has
a low speed of
working
SAP will ensure the
speed and efficient
work in the coming
future by its
installation.
2. Improved sales The sales are
currently low as
compared to past
years (Bernhardt, et.
SAP (CRM) is updated
and installed in the
company which will
keep record and
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al., 2015). This is
because of in
effective customer
relationship
management of the
company.
connection with the
customers.
3. Effective customer
relationship
management
The customer
relationship is low
because of
mismanagement of
the company sales
and customer
relations.
SAP (CRM) is updated
and installed in the
company which will
keep record and
connection with the
customers.
4. Cost savings The savings are less
as the result of which
the company faces
losses and there
continues the future
risk.
The software which
has been developed for
management of
finance and accounting
management in the
company would help
in ensuring saving
because of the efficient
operations.
5. Improved consistency
in the operations
The operations are
not consistent as there
is no proper
management
(Bernhardt, et. al.,
2015).
The process of making
the operations
consistent is used in
the business using
SAP.
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6. Increased productivity The productivity is
low because of less
efficiency in the
company’s
operations.
The SAP process will
ensure efficiency and
improved productivity
(Bernhardt, et. al.,
2015).
There are various disadvantages of the project which are based on the operational flexibility
and effectiveness of the functions. There are various negative outcomes of the project
because of the dis-benefits of SAP. The various disadvantages of SAP are-
Complex- The software is complex in nature which will provide a negative outcome for the
company (Rajendrakumar, et. al., 2015). The complexity will create issues in ineffective
working and confusion in operating with the software. The chances of errors increase.
Installation cost is high- The cost of installing SAP software is very high. The company has
to invest huge amount to install SAP. This takes out a huge amount from the company and
creates a negative impact on it.
All browsers and applications are not successful- The SAP includes different browsers and
application which are not successful in every aspect (Rajendrakumar, et. al., 2015). Some of
them are not user-friendly. These impacts negatively on the company as the users are not
comfortable on SAP.
Lacks security- The security issues are there in SAP as the big organisation faces the low-
security level in the company.
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Project Schedule and Approach (Rollout strategy)
The project installation SAP needs to be installed with a huge power and time. There is a
need for maintaining all the data secured before installing SAP in an organisation. The
different activities or tasks will be done during this project. These tasks and the activities are
based on the different installation requirement of the SAP. The use of various resources will
be some and this project is scheduled for complete 6 months.
The activities of the project will be determined by the major timescales and milestone in the
below-provided table. The project approach will be the structural approach in which the
project process and structures are issues. The project approach will ensure the medium of
effective working in the project line. The resources will be effectively and efficiently used in
this project.
S.No. Activities Duration
1 Project Management 45 days
1.1 Planning 4
1.2 Cost and schedule Management 4
1.3 Scope Management 4
1.4 Task management 4
1.5 Project office administration 4
1.6 Project communication 4
1.7 Human resource management 4
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1.8 Scope and facility planning 4
1.9 Risk Management 5
1.10 Procurement management 4
1.11 Quality Management 4
2 System Engineering 15 days
2.1 Technical Planning 3
2.2 Technical Supervision 3
2.3 Business requirement definition 3
2.4 System requirement definition 3
2.5
System architecture & top level
design 3
3 Soft ware 40 Days
3.1 Software requirement specification 4
3.2 Software work package definition 4
3.3 Software prototyping 4
3.4 Software unit detailed design 4
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3.5 Software unit coding 4
3.6 software unit dubggig 4
3.7 Unit test Planning 4
3.8 Unit test case preparation 4
3.9 Unit test conduct 4
3.10 Unit test record 4
4 Hardware 30 Days
4.1 Hardware requirement planning 7
4.2 Hardware system definition 8
4.3 Hardware component selection 8
4.4 Hardware unit testing 8
5 Deliverables Management 5
5.1 Deliverable Tracking 2
5.2
Deliverable production and
packaging 3
6 System test 15 days
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6.1 Module and subsystem testing 4
6.2 system integration testing 3
6.3 Acceptance testing 4
6.4
Defect classification tracking &
Matrics 4
7 Support Services 15 days
7.1 configuration management 3
7.2 Quality Assurance 2
7.3 Development tools and Utilities 2
7.4 Development environment upkeep 3
7.5 internal product liabson 2
7.6
Team Technical training
Programme 3
8 Installation 15 days
8.1 Installation Planning 3
8.2 User support documentation 3
8.3 communication and training 3
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