Project Plan: SAP Implementation at Yes Chemist - VUIS Consulting

This document outlines a project plan by VUIS Consulting for implementing SAP at Yes Chemist, an independent pharmacy in South Melbourne. The project aims to improve the pharmacy's operational efficiency, customer relationship management, and overall performance by integrating SAP software for finance, HR, accounting, sales, and marketing. The plan details project scope, objectives, deliverables, quality standards, and a business case that weighs the benefits (improved efficiency, sales, customer relations, cost savings, consistency, and productivity) against the disadvantages (complexity, high installation cost, application limitations, and security concerns). It includes a project schedule with activities, durations, and resource allocation, as well as a budget and risk assessment addressing potential cost, schedule, and performance issues. Find similar documents and AI based study tools for students on Desklib.

VUIS CONSULTING PTY LTD.
PROJECT PLAN [INSERT VERSION NUMBER]
IT PROJECT MANAGEMENT
[INSERT DATE HERE]
[INSERT AUTHOR NAME HERE]
[INSERT AUTHOR JOB TITLE HERE]
[INSERT AUTHOR EMAIL HERE]
The following template is for educational purposes only.

CONTENTS
[Insert table of contents here: use references>table of contents]
Glossary
Term Definition
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Introduction
The project plan is developed for the installation of new technology of SAP into the
operations and functions of one of the independent pharmacies Yes Chemist. The company is
well established and set-up in the South Melbourne, Victoria. The business is working well as
the company is offering care and other products to their customers at competitive prices. The
operations of the company are now needed to be improved according to the operational
review done by the general manager. There is a need for technological advancement for
improving the operations of the company and by increasing the efficiency and effective
working nature in the company. The operations management of finance, HR, and accounting
are needed to be changed and updated with the accounting software SAP. The sales and
marketing of the company are required to be strengthened and make strong which could be
done by the use of SAP (Customer Relationship Management). The company is planning to
introduce new systems software to get rid of the inefficient systems and introduce effective
software solution in the company for its improved operations and functions.
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Project scope
Aims and Objectives-
The aims and objectives of the project include the better analysis of the problem statement
and the effective quality statements in the IT project of the company. The aims and objectives
are-
Aims- The aim of the project is to provide successful competition with the satisfactory
changes and updates in the software SAP and its effective CRM model.
Objectives-
 To improve the efficiency of the functions and operations of the company.
 To improve the relationship with the customers with the help of effective Customer
Relationship Management Model (Fragaszy, et. al., 2015).
 To improve the services by the use of effective and efficient techniques.
 To devolve the systems to be adopted by companies for better operations.
S.no Deliverables Quality standards Measurement of
quality standards
1. Provide improved
efficiency
Speed This could be
measured with the time
taken for performing a
task.
2. Provide managed
systems of accounting
and finance
Compliance,
confidentiality, and
Accuracy
The managed systems
of accounting and
finance could be
measured by reduction
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in errors and secured
data.
3. Provide management
of Human resource
systems
Availability and
Credibility
The availability and
credibility could be
done by human
resource management
and their use (Chow,
et. al., 2014).
4. Provide effective
customer relationship
management systems
Traceability and
consistency
The consistency and
traceability among the
customers could be
measured by their
constant involvement
in a company.
5. Increased sales Availability and
profitability
This could be
measured with
improved CRM in a
company.
6. Results in cost
reduction or
management
Recoverability and
profitability
The cost reduction
could be managed by
increased profits
(Chow, et. al., 2014).
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Business case
The project addresses the needs of the business which are related to the installation of SAP
and system software. The project needed to be in an effective manner. The project requires
being completed on time so that the work of the company does not get hampered. The project
includes the basic factors of project scope (Bernhardt, et. al., 2015). The Implementation and
installation of the business software for improvement in the efficiency will be beneficial for
the company. But every aspects and software has the benefits and dis-benefits which affects
the organisation. There are positive and negative outcomes of the business software.
The business case defines the project of the company and its working the project needs the
complete assessment of the different budget and SAP transformation (Bernhardt, et. al.,
2015). The overall achievement of the project will be turned if the systems of the project get
benefits of efficiency, effective customer relationship management and improved
performance of the company. The business would provide effective working in the sales,
human resource, finance and accounting departments which will prove and ensure the success
of the project.
There are different benefits and dis-benefits of the project which are discussed below-
S.no Benefits Current status Process for benefits
realisation
1. Improved efficiency The efficiency is less
in the operations of
the company as their
outdate software has
a low speed of
working
SAP will ensure the
speed and efficient
work in the coming
future by its
installation.
2. Improved sales The sales are
currently low as
compared to past
years (Bernhardt, et.
SAP (CRM) is updated
and installed in the
company which will
keep record and
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al., 2015). This is
because of in
effective customer
relationship
management of the
company.
connection with the
customers.
3. Effective customer
relationship
management
The customer
relationship is low
because of
mismanagement of
the company sales
and customer
relations.
SAP (CRM) is updated
and installed in the
company which will
keep record and
connection with the
customers.
4. Cost savings The savings are less
as the result of which
the company faces
losses and there
continues the future
risk.
The software which
has been developed for
management of
finance and accounting
management in the
company would help
in ensuring saving
because of the efficient
operations.
5. Improved consistency
in the operations
The operations are
not consistent as there
is no proper
management
(Bernhardt, et. al.,
2015).
The process of making
the operations
consistent is used in
the business using
SAP.
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6. Increased productivity The productivity is
low because of less
efficiency in the
company’s
operations.
The SAP process will
ensure efficiency and
improved productivity
(Bernhardt, et. al.,
2015).
There are various disadvantages of the project which are based on the operational flexibility
and effectiveness of the functions. There are various negative outcomes of the project
because of the dis-benefits of SAP. The various disadvantages of SAP are-
Complex- The software is complex in nature which will provide a negative outcome for the
company (Rajendrakumar, et. al., 2015). The complexity will create issues in ineffective
working and confusion in operating with the software. The chances of errors increase.
Installation cost is high- The cost of installing SAP software is very high. The company has
to invest huge amount to install SAP. This takes out a huge amount from the company and
creates a negative impact on it.
All browsers and applications are not successful- The SAP includes different browsers and
application which are not successful in every aspect (Rajendrakumar, et. al., 2015). Some of
them are not user-friendly. These impacts negatively on the company as the users are not
comfortable on SAP.
Lacks security- The security issues are there in SAP as the big organisation faces the low-
security level in the company.
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Project Schedule and Approach (Rollout strategy)
The project installation SAP needs to be installed with a huge power and time. There is a
need for maintaining all the data secured before installing SAP in an organisation. The
different activities or tasks will be done during this project. These tasks and the activities are
based on the different installation requirement of the SAP. The use of various resources will
be some and this project is scheduled for complete 6 months.
The activities of the project will be determined by the major timescales and milestone in the
below-provided table. The project approach will be the structural approach in which the
project process and structures are issues. The project approach will ensure the medium of
effective working in the project line. The resources will be effectively and efficiently used in
this project.
S.No. Activities Duration
1 Project Management 45 days
1.1 Planning 4
1.2 Cost and schedule Management 4
1.3 Scope Management 4
1.4 Task management 4
1.5 Project office administration 4
1.6 Project communication 4
1.7 Human resource management 4
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1.8 Scope and facility planning 4
1.9 Risk Management 5
1.10 Procurement management 4
1.11 Quality Management 4
2 System Engineering 15 days
2.1 Technical Planning 3
2.2 Technical Supervision 3
2.3 Business requirement definition 3
2.4 System requirement definition 3
2.5
System architecture & top level
design 3
3 Soft ware 40 Days
3.1 Software requirement specification 4
3.2 Software work package definition 4
3.3 Software prototyping 4
3.4 Software unit detailed design 4
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3.5 Software unit coding 4
3.6 software unit dubggig 4
3.7 Unit test Planning 4
3.8 Unit test case preparation 4
3.9 Unit test conduct 4
3.10 Unit test record 4
4 Hardware 30 Days
4.1 Hardware requirement planning 7
4.2 Hardware system definition 8
4.3 Hardware component selection 8
4.4 Hardware unit testing 8
5 Deliverables Management 5
5.1 Deliverable Tracking 2
5.2
Deliverable production and
packaging 3
6 System test 15 days
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6.1 Module and subsystem testing 4
6.2 system integration testing 3
6.3 Acceptance testing 4
6.4
Defect classification tracking &
Matrics 4
7 Support Services 15 days
7.1 configuration management 3
7.2 Quality Assurance 2
7.3 Development tools and Utilities 2
7.4 Development environment upkeep 3
7.5 internal product liabson 2
7.6
Team Technical training
Programme 3
8 Installation 15 days
8.1 Installation Planning 3
8.2 User support documentation 3
8.3 communication and training 3
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programme
8.4 Installation testing 3
8.5 Performance Monitoring 3
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Resources
Resources are provided in the above MS Project
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Budget
Resource Name
Number of
personal
Amount
(in$) Cost Per Unit
Project Manager 1 30000 20000
Software Engineers 6 90000 15000
Project Analyst 2 20000 10000
Experts 20 140000 7000
Computer Equipment 10 100000 10000
Internet connection charges - 350 35
Computer Software 1 1000 1000
Administrative officer 1 - 8000
Quality control Officer 1 - 8000
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Risk
There are various risks which are associated with the project management of SAP. The
software is based on the different activities and all the activities and schedules are based on
effective strategies. The strategies need to run in an appropriate manner to assure the risks are
under control. In the reverse case, the risks which are indulged in project and could impact
the company are-
Cost risk- Cost Risk is basically the risk which is related to the cost of the project. The issue
or risk which could arise in front of project managers is to manage the cost of the project
under the organisation (Liu, 2016). The effective cost and management of the company are
necessary to maintain and this is one of the cost and risks.
Schedule risk- Schedule risk is that risk in which the project schedule becomes less
effective. The working process becomes mismanaged and this affects the project success’s
the project may go under the schedule risk where the activities of projects get delayed.
Performance risk- The performance risk is based on the risks of lower performance of the
project. The project gets affected by the lower performance of the project. This is basically
forming an issue of inefficiency in the project (Liu, 2016). The project management faces the
risk of performance gets affected because of unavailability of the resources properly.
Governance risk- The risk of governance is basically the risk or issue which arises due to the
governmental interference. The changes in government and the interference related to the
government. The governmental affairs and various policies affect the project management in
the company.
Strategic risk- The Strategic risk is also the risk which affects the company. The strategies
which could work for the company will help in boosting the project and its success otherwise;
the strategic risk is improper strategic use (Teller, et. al., 2014).
Operational risk- The operational risk is based on the operations and improper management
of operations. The operational risk is very important because the operations get
mismanagement in the company in such a big project. The projects could be effective if the
operations are proper.
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Communication
The communication matrix is the tabular presentation of the communication in the
organisation during the project. This is basically the project specification in which the
communication impact on the company’s operations (Rillof, et. al., 2014). The
communication with the project managers and project operators has been used in the
communication matrix. For proper and effective use of communication has introduced the
valuable information.
Project communication matrix
Information Receiver Timing of
communication
Method of
communication
Sender
Draft documents Project manager As required Email. Shared
drive
Project team
Time usage,
Hours
Project manager Weekly Email Project manager,
Project team
Project status
reports
Project manager Monthly Email Project manager
Team status
changes
Project manager Monthly Phone /meeting Project manager
Work requests Project manager As required Email Project team
Request for
review
Project team As required Email Project manager,
Project team
(Rillof, et. al., 2014)
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Summary
The project plan basically involves the complete designed and valued aspects of the project.
The project is based on the different activities and various effective resources which help in
completing the project. The project could only be achieved with the help of effective project
planning. This above project plan provides the outline in detail about the different planning
stages and processes which make the project completed.
In the above project plan, a detailed project scope with their aims and objectives and the
deliverables which are expected of this project are provided. The above project plan also
provides the benefits, advantages, and disadvantages of the project to the company and in
improving their operations. The project also provides the milestones, activities and various
tasks which are to be achieved in the provided and allotted time by the project manager. The
project which includes the risk is a perfect project as it helps in making the project stronger
by indulging some risk factors and backup plans for the project. There are various risks which
are associated with the project and had been explained in the above project. The
communication channels and possible communication in the project are also discussed in the
above provide a project plan.
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References
 Bernhardt, J., Churilov, L., Dewey, H., Lindley, R.I., Moodie, M., Collier, J., Langhorne, P.,
Thrift, A.G., Donnan, G. and AVERT Collaborators, 2015. Statistical analysis plan (SAP) for
AV ery E arly R ehabilitation T rial (AVERT): an international trial to determine the efficacy
and safety of commencing out of bed standing and walking training (very early mobilization)
within 24 h of stroke onset vs. usual stroke unit care. International Journal of Stroke, 10(1),
pp.23-24.
 Chow, A.F., Woodford, K.C. and Lambe, N., 2014. Using project deliverables and project
management for timely completion of student projects. Journal of Emerging Trends in
Economics and Management Sciences, 5(3), p.323.
 Fragaszy, E.B., Quinlivan, M., Breuer, J., Craig, R., Hutchings, S., Kidd, M., Mindell, J. and
Hayward, A.C., 2015. Aims and objectives.
 Liu, S., 2016. How the user liaison's understanding of development processes moderates the
effects of user-related and project management risks on IT project performance. Information
& Management, 53(1), pp.122-134.
 Rajendrakumar, M.S., Parvati, V.K. and Ram, M.A., 2015. Integrated Production
Management System. International Research journal of Engineering and Technology, 2,
pp.2257-2261.
 Rillof, P., Van Praet, E. and De Wilde, J., 2014. The communication matrix: beating babel:
coping with multilingual service encounters. In 5th International Conference on (PSIT-
2014) (pp. 263-269). Universidad de ALcala.
 Teller, J., Kock, A. and Gemünden, H.G., 2014. Risk management in project portfolios is
more than managing project risks: A contingency perspective on risk management. Project
Management Journal, 45(4), pp.67-80.
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