Analysis of Management Approaches for SARHS Organizational Change

This report analyzes the case of SAR Health Services (SARHS), a multinational company undergoing organizational change. The report examines the challenges the management team faces during this transition, including employee management issues, conflicts, and resistance to change. It explores the importance of effective communication, resource allocation, and stakeholder engagement. The report identifies key factors for successful change management, such as understanding change management terminology, considering the company's environment, size, technology, and life cycle. It also offers recommendations for mitigating risks, managing dependencies, and fostering employee support. The report highlights the need for a strategic approach to change, emphasizing the importance of planning, communication, and recognizing successes to ensure a smooth and positive outcome for SARHS's organizational transformation. The report concludes with a discussion of the models and processes of change management and provides recommendations for change management.

Running head: MANAGEMENT APPROACHES
Management Approaches
Name of the Student
Name of the University
Author Note

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Executive Summery
The aim of this report is to analyze the situation of the company SARHS and its planned
change. The company SARHS, which supply the diagnostic equipment in Europe, is planning
to change the organization in other place. The report is to analyze the case study of SARHS
and provide the right solution for the company. This report discusses about the challenges
that the management team may face during the organizational change and the affects,
employee management issues that can arise during the change. This report discusses the
process how the challenges can mitigate by the management team and provide the employees
efficient facilities that they should have. The team management also gives priority to the
concern of the employees. There are also some recommendation for the management of the
organization so they if they have any concern they can mitigate this with ease. This report
concludes that the organization has decided to change the management for some positive
reason. Good change always gives good result to the organization. The management team
should make understand the employees this concept, which will bring positive outcomes for
the company and then as well. Thus, the management can change the organization
successfully without any obstacle.

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Table of Contents
Introduction................................................................................................................................4
Discussion..................................................................................................................................4
Identification of the aspect for the management for plan changing.......................................5
Identify the improvement...................................................................................................5
Presenting great business case to the stakeholders............................................................5
Changing plan....................................................................................................................5
Provide resources for Evaluation.......................................................................................6
Communication..................................................................................................................6
Managing and monitoring Budget risks, Dependencies and Resistance............................6
Celebrate Success...............................................................................................................6
Revise, Review and Improvement.....................................................................................7
Understanding Terminology of Change Management...........................................................7
Models of Change Management........................................................................................7
Processes of Change Management.....................................................................................7
Plans of Change Management............................................................................................7
People management issues faced by management team during planned change...................7
Planning..............................................................................................................................8
Setbacks..............................................................................................................................8
Conflicts.............................................................................................................................8
Resistance...........................................................................................................................9

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Lack of Communication.....................................................................................................9
Failed Embrace...................................................................................................................9
Recommendation for Change Management.........................................................................10
Factors to Consider in Management Change.......................................................................12
Considering Environment................................................................................................12
Considering size of company...........................................................................................12
Considering Technology..................................................................................................13
Considering Life Cycle of Organization..........................................................................13
Conclusion................................................................................................................................14
References................................................................................................................................15

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Introduction
SAR Health Services (SARHS) is a multinational enterprise based in Switzerland.
They are the supplier of diagnostic equipment. They supply their equipment to the hospital of
Europe and now planning to enter in Asia. The relationship of SARHS with the customer is
greatly trustful and great quality of products and there is 24/7 customer services in Europe.
The company has near about 3000 employees including production, technicians, managers,
office staffs and drivers. The company mainly focuses on the environmental education
through the training of staffs, sustainability session and departmental meetings regarding
‘green slot’. The company has shifted two times in last three years from functional structure
to matrix structure. Because of this, the authority is being confused. The senior managers
have taken a decision to close one of the production sites in order to reduce the energy cost
and carbon footprint of the company. Because of this decision, a concern and anger has raised
among the employees as they have just moved from one to another and this change will cost
them more money to travel. Therefore, the main aim of this report is to analyze the situation
and mitigate the problems about the planned change. This report discusses about the factors
that the manger should consider before they proceed with their plan, the management issues
that the team may face in the new plan implementing and the aspects, the company should
consider for the employees for building the change capability.
Discussion
Two major organizational changes are there. One is change that is imposed by the
circumstances and another one is planned change to encourage and adopt the improvement or
the growth. In this study, the SARHS is changing their company for some improvement in
their organization. The change is any organization occurs when the company is making

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transition from the current position to desirable future position. SARHS is also following this
theory of change. Manage the change in company is the main process of planning and change
implementation (Hornstein, 2015). It will reduce the employee resistance and the cost. Some
aspects that the management of SARHS needs to consider before they proceed with their
plan.
Identification of the aspect for the management for plan changing
The organization is shifting with a planned change. It is caused by implementation
new green slot in the company and for reducing the carbon footprint and the energy. The
planned change management process will reduce the impacts on the employees. The
management should consider these aspects before moving to their planned change are as
follows:
Identify the improvement
As many changes occur in order improvement but it is also very essential to identify
and focus the goals. It includes the identification of the individuals and resources, which will
provide many facilities. Most of the planned change should acknowledge that the
improvement creates clarity for the organization with ease and results in successful
implementation.
Presenting great business case to the stakeholders
Various levels of stakeholders are there, which are included in the upper management.
The stakeholders have various experiences and expectations of high level from overall the
spectrum (Tregidga, Milne and Kearins, 2014). The onboarding process varies with every
framework of planned change.

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Changing plan
Plan for a change is the roadmap, which identifies the initiatives of the change. The
resources will also be leveraged and the plan should include the objective scope and the plan
cost. To provide the multiple steps of the planned change process is the essential element of
the planning. This consists of the outline of the plan and the measurable targets, process and
analysis.
Provide resources for Evaluation
This is the part of the process of planning, identification of resources and the capitals.
The equipment, infrastructures and the software are there in the process. The management of
SARHS should consider the required tools for the staff training, induction and internship.
Communication
This is the main thread, which is running through entire process of the management.
Planning, onboarding, identifying and executing in a great change of management are
depended on the good communication. The management of SARHS needs to have corporate
customer, territory and pecking orders. These must be addressed. Providing open and clear
communication in the moving process is very essential element in the planned change.
Managing and monitoring Budget risks, Dependencies and Resistance
Very normal part of planned change is resistance, which can create risks for the
project change. It also occurs due to the risks of the change. The risks of dependencies and
investment are associated with the budget allocation (Worley and Mohrman, 2014).
Resistance in the leadership in SARHS can manage the planned change.

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Celebrate Success
To recognize the achievement’s milestone is very crucial for the project. During the
management of the change, it is essential to identify the success of SARHS. The concept will
help in adopting the change.
Revise, Review and Improvement
The change in SARHS will be very difficult to accept for the workers but it is an
ongoing process. Management of planned change is mainly adjusted in the project. This step
should be considered to identify and reduce the roadblocks (Erdogan et al., 2013). Like the
data and resources, the process needs to have analysis and measurement.
Understanding Terminology of Change Management
Change management is running from the past any years with the models, plans,
process and the impact, that can help in changing the organization. With these change
management, the planned change for SARHS will be very easy.
Models of Change Management
The model of change management is based on the experience and the research of the
best management change of an organization (Noe et al., 2017). This model provides the
process of supporting, which can be applied in the growth of SARHS.
Processes of Change Management
The process of change management includes some sequential activities or steps,
which create a change from the inception to the delivery (Hayes, J., 2018).
Plans of Change Management
The process of change management is constructed for supporting the change in
project delivery. These plans are created at the time of process of change management.

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People management issues faced by management team during planned change
Change affects every employee whether it is a planned change or change by
circumstances. Change is essential component for evolution and growth. The change
management will provide facilities to change the organization smoothly. Resistance in change
is expected but the ability to overcome the change will illustrate the character of the
company. Communication in the change process is essential for setting the fear to rest. It will
encourage the reluctant team for embracing the change. Some of the people management
issues can be faced by the team management, which is identified in this report.
Planning
Change can be fall by wayside if it is not planned correctly. If the management of
SARHS is introducing new structure, the management needs to check whether the new
structure is compatible with the previous structure or not. Delegation and the increasing of
potential staffs are included in the successful planning and it increases the efficiency. With
the all covered duties, the management of SARHS can change the timeline successfully,
which will account the unintended and downtime consequences.
Setbacks
Setbacks are irresistible but the management of SARHS can control the impacts by
recognizing the setbacks. The steps will be difficult for foreseeing the future accurately.
When something will be wrong, the management should maintain the positive attitude and
should implement the measurement for preventing the recurrences. Expecting the setbacks is
natural but recognizing the challenges will help in process change. When any challenge
arises, reshape in the change process will be required.

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Conflicts
Organization change can cause the uncertain fear like staff leaving because of the
frustration on each other. In this case, there is a concern among the employees regarding the
workplace, as it will cost much amount of money to travel. Because of this reason, a conflict
can create in the organization. Conflict is an unintended situation (Anderson, 2016).
Therefore, it is the duty of the management team to overcome the difficulties for the staffs.
The management team needs to be alert for tackling the issue and mitigate the problem. The
management team should dive into the problems in the organizational change.
Resistance
People resist the change as they grow in a secure environment by their current
circumstances. When they are very comfortable with the present environment, they do not
think about the future growth. Resistance requires for being addressed on the psychological
level for removing the barriers, which is restricting the evolution (Bateh et al., 2013). The
management team should support the staff with the reassurance and the training. This will
help the employees to adapt the organizational change. This will make the change easy and
the management can empathize and reassure the employees.
Lack of Communication
A communication failure about the planned change can affect the employee. Lack of
trust on the organization and the management will create difficulties for the employees, when
the employees are not informed about the changed. The employees of SARHS should know
about the planning, as the uncertain plan will disrupt the workforce. It is very important for
the employees to understand about the updated plans, otherwise they will feel disconnected
with the organization and will be very less aligned to the organization objectives. The
management should keep the employees up-to-date and needs to coordinate with regular

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meeting. The communication between the staffs and management should be two-way as this
will help the management change the procedures.
Failed Embrace
If the staffs are not included in the plan of the organization, then initiating a plan is of
no use. The management team should encourage the organizational embrace among the
employees employee to remove the barriers, which is set up at the time of change process
change. Making decision is always at top but the attitude for changing should be consistent.
The management team should set a precedent and willingness for the change. Every
employee should be updated from the management to the staff, otherwise it will create a risk
for this change process. Not everyone may be updated at the initial stage but timely it will
improve procedures of the company, which will be converted soon in reservation. Change is
irresistible but it is eternal thing to adapt the change. The management team should set a
process for the organizational change for the staffs to follow.
Recommendation for Change Management
Successful change management will drive the organization to be a well-defined with
the clear strategy, a strongly shared ambition, coherent dominant group, well-structured
management dashboard and employee focus on the culture. Research reflects that highest
number of success in management change is by balanced dimensions. There are two axes in
the dimensions such as emotional and rotational. In the emotional axe, the corporate should
be powerful with shared ambition. There should be the connection between the employees
and the climate and the culture need to be transitional (Alvesson and Sveningsson, 2015). In
the rotational axe, powerful system of management and strategic direction and orientation
should be there in the organizational change. The actions of the project need to be planned
and implemented.

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If the company stuck with any external threats such new market, new strategies and new
technology, the company will stay stuck in those modes. It will be difficult for the employees
to leaving the system and the resources. Otherwise, the company will remain backwards
holding the old system and arguing on why they should leave the old system. Some reasons
of this occurrence are as follows:
 Sometimes the employees may not understand the need and their behavior that can
affect the current situation. The management team of SARHS should create a
confrontation of high level, which is an experience of the changes and its impacts and
the contrast of high level, which varies from the current situation.
 Implementing the planned change may affect the organization. Implementation of the
planned change of the entire organization at once will have the chances to fail.
Therefore, SARHS should change their workplace slowly in order to make them
comfortable for accepting the new environment.
 The planned change is present and visible at the initial stage of the process but they
can lose their interest and focus along the way (Powell et al., 2015). This aspect can
halt the changing process. Therefore, management should alert the workers until the
end.
 The employees will give more effort to reach their goals if they are close to the goals.
It is more motivating for the employees. Therefore, the management team should
show the employees of SARHS what has been achieved already and that will drive the
employees to change.
 The management team of SARHS should manage the change and the stability. In the
competitive environment, any successful company operates between two structures
for maintaining the constant adaptive execution of the project. Stability is a dynamic
process, which discovers the adaption of the rules and regulation and initial process

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(Rothaermel, 2013). The management team should keep this balanced in order to
create mature behavior.
 Organization can face the risk in the market, which can cause the organization losing
clients, employees, company’s image and turnover. To focus on the change is very
hard. If the organization is forcing the employee to adapt the change this will create
more risk for the organization. Therefore, the organization should handle the
employee with care.
 The management team of the organization should measure the culture. Most of the
organizations talk about the poster printed values of the organizational cultures, which
are meaningless. If SARHS wants to make the employee adapt the new environment,
they firstly have to identify the message change, culture measure and the plans for the
future. There are many tools, which the company can use to measure their objective.
Factors to Consider in Management Change
Considering Environment
Many factors dictate the design of organization. It consists of company size, operated
environment and diversity of the company. An organization with a strategy of low cost is
competitive but it is also beneficial from the simplistic and fixed structure and its approach
for the operations. It is the first priority of the organization, which is pursuing the diverse and
flexible structure (Kuipers et al., 2014). The plan for the change and the action is intended for
accomplishing the specified aim. The differentiation is that the strategy is focused in building
a supreme product for a limited number.
Considering size of company
The size of the company plays very essential role in identifying the ideal form of the
organization. The greater and larger organization needs for maximized complexity and the

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separation for achieving the synergy. It will help in building the structure of the company and
plan the design of the new organization by understanding the different advantages and
drawbacks. This will optimize the resources and will allow for growing the organization.
Like every company, SARHS needs to adapt the six structures of organization, which are
based on the diversity and the size of the company. The six structures are bureaucratic, pre-
bureaucratic, post-bureaucratic, matrix, divisional and functional. The structure of SARHS
was previously functional but now they are changing their structure to matrix structure, which
may be a good choice for the company. The increment in the process in the quality will give
result of a reducing cost in production.
Considering Technology
For enhancing the productivity and for initiating and more efficient design of the
company’s structure, technological tools are very useful. The uses of the technological tools
are potential sources for the competitive advantages and economic values. The structure of
organization is emerging from the new technologies and it will be a virtual organization by
adapting the online technology. It connects the organization via the network and internet
connection.
Many traditional organization got benefits from the advance technology extremely.
Management team or any staff can delegate and communicate with each other with much
ease using the technology like online presentation, online calendar, and emails and so on. The
organizational structure is included in the network structure, which rely on the
communication technology. The system of technology, organization, information, activities,
people and the resources are involved in shifting the service or product from suppliers to
clients.

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Considering Life Cycle of Organization
From the view of the organization, life cycle refers to different aspects such as age of
the company, maturation of any process or product and broader industry. The organization
needs to understand the life cycle of them and influence of the optimal structure of the
organization (Fisher, Kotha and Lahiri, 2016). The idea of the life cycle of the organization
argues for the concept of life cycle and it changes the organization over time. It maintains,
dispose and incorporate the existing and new element of the organization.
Conclusion
This report concludes that the planned change in the organization SARHS is for some
reasons. For ensuring the business success change in organization is required. The company
is changing their organization to reduce the production energy, which is being produced
during the diagnostic equipment production. Moreover, they are trying to decrease the carbon
footprint of the company. This green initiates will reduce their cost. There will be also some
risks in changing the management such as losing productivity, missing project objective and
project failure. This will be a threatening to the company. The change management is
hazardous for any organization. Organization change can improve the projects of the
organizations by applying well-structured tools and implementing many methods of
designing process. Middle management team may support or resist the organizational change
but the upper management team should ensure middle manager’s involvement in order to
implementing a successful change. There are some concerns of the old employees about the
organization change, who are working with SARHS. They may have some travel problem as
the organization is planning to shift in other place for some improvement. The management
team also thinks about this matter and the company should provide vehicles for the employee
to travel. This will convince the employees somehow as this is the big concern among them.

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If the company is proving all the facilities an employee should have, the organization change
will not affect the workforce. However, the management team needs to plan the
organizational change and implement it in a great way so that the workers feel that the
organizational change will bring the positive outcomes. Then only the organization can
implement the plan of changing their organization successfully and can bring the outcome of
desires.

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