Consultancy Project: Analyzing Challenges in Savoy Hotel Management

This consultancy project analyzes the managerial challenges faced by the Savoy Hotel, a luxury establishment in the hospitality industry. The report begins with an introduction to the importance of hospitality management and its role in business growth, particularly for a brand like the Savoy. A SWOT analysis is conducted to assess the hotel's strengths, weaknesses, opportunities, and threats. The project then delves into the causes and effects of managerial challenges, including changing customer expectations, technological advancements, skilled labor shortages, and transportation issues. Management theories, such as human relations and change management, are applied to analyze these challenges. The research methodology includes feedback analysis, site reviews, and examination of articles and journals. The project offers recommendations for improvement, focusing on employee training and development and the adoption of new technologies. The evaluation section assesses the impact of these recommendations, considering factors like time management, communication, and the impact of external factors such as the COVID-19 pandemic. The report concludes by emphasizing the importance of adapting to market trends and leveraging technology to enhance customer service and overall business performance. References to relevant academic literature are also provided.