SDLC Project Management: Impact on Concord Systems' Performance
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This report examines the relationship between Software Development Life Cycle (SDLC) project management and the overall performance of Concord Systems Inc., a US-based software company specializing in a programming framework built on Apache Mesos. The report details the seven phases of SDLC: planning, analysis, design, development, testing, implementation, and maintenance, illustrating how each phase contributes to the development of Concord's framework. It highlights how SDLC aids Concord Systems in understanding and adapting to customer demands, managing changes effectively, and ensuring the delivery of high-quality software solutions. The analysis covers the benefits of SDLC throughout the project lifecycle, from identifying project feasibility and resource requirements in the planning phase to ensuring system stability and customer satisfaction in the maintenance phase. Ultimately, the report demonstrates how SDLC enables Concord Systems to optimize business activities and enhance customer service through a structured and iterative approach to software development.
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Running head: PROJECT MANAGEMENT
The relationship between SDLC project management and overall Performance of
Concord Systems
Name of the Student
Name of the University
Author’s note
The relationship between SDLC project management and overall Performance of
Concord Systems
Name of the Student
Name of the University
Author’s note
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1PROJECT MANAGEMENT
Abstract
Concord Systems Inc. is one of the software companies of US who develops a programming
model or programming framework where coders can write codes and execute. The
programming framework offers C++, Java, Scala developers to perform their job activities.
Concord framework is built on Apache Mesos. Concord Systems follows SDLC project
management methodology to manage the software development. The report shows the seven
phases of SDLC. The seven phases of SDLC are planning phase, analysis phase, design
phase, development phase, testing phase, implementation phase and the maintenance phase.
The report illustrates how SDLC helps Concord Systems to develop the Concord framework
so that it can run efficiently and offers best solutions to the customers. SDLC helps them in
change management. Concord System can know the customers’ demands and can work
accordingly. The report explains all the beneficial aspects of SDLC on Concord System
throughout the report.
Abstract
Concord Systems Inc. is one of the software companies of US who develops a programming
model or programming framework where coders can write codes and execute. The
programming framework offers C++, Java, Scala developers to perform their job activities.
Concord framework is built on Apache Mesos. Concord Systems follows SDLC project
management methodology to manage the software development. The report shows the seven
phases of SDLC. The seven phases of SDLC are planning phase, analysis phase, design
phase, development phase, testing phase, implementation phase and the maintenance phase.
The report illustrates how SDLC helps Concord Systems to develop the Concord framework
so that it can run efficiently and offers best solutions to the customers. SDLC helps them in
change management. Concord System can know the customers’ demands and can work
accordingly. The report explains all the beneficial aspects of SDLC on Concord System
throughout the report.

2PROJECT MANAGEMENT
Table of Contents
Introduction....................................................................................................................3
Systems Development Cycle enhancing business of Concord Systems........................4
Phase 1: Planning phase.................................................................................................5
Phase 2: Analysis phase.................................................................................................6
Phase 3: Design phase....................................................................................................7
Phase 4: Development Phase.........................................................................................9
Phase 5: Testing Phase.................................................................................................10
Phase 6: Implementation phase....................................................................................11
Phase 7: Maintenance Phase........................................................................................12
Conclusion....................................................................................................................12
References....................................................................................................................14
Table of Contents
Introduction....................................................................................................................3
Systems Development Cycle enhancing business of Concord Systems........................4
Phase 1: Planning phase.................................................................................................5
Phase 2: Analysis phase.................................................................................................6
Phase 3: Design phase....................................................................................................7
Phase 4: Development Phase.........................................................................................9
Phase 5: Testing Phase.................................................................................................10
Phase 6: Implementation phase....................................................................................11
Phase 7: Maintenance Phase........................................................................................12
Conclusion....................................................................................................................12
References....................................................................................................................14

3PROJECT MANAGEMENT
Introduction
Project management consists of the fundamental approaches to appropriate planning,
design, execution and monitoring. There are several key considerations for choosing the
proper project methodology for their business (Papatheocharous et al., 2017). Concord
Systems select SDLC for managing the software development. Concord Systems Inc
following SDLC meet all the business deliverables and ultimately complete the project
successfully. Concord Systems make critical decisions with the aid of SDLC; the project
management can be helpful in conducting the business.
The report explains the seven phases of SDLC- planning phase, analysis phase, design
phase, development phase, testing phase, implementation phase and the maintenance phase.
Concord Systems with the assistance of SDLC are improvising the business activities and
offer better customer service.
Figure 1: The Software Development Cycle
Introduction
Project management consists of the fundamental approaches to appropriate planning,
design, execution and monitoring. There are several key considerations for choosing the
proper project methodology for their business (Papatheocharous et al., 2017). Concord
Systems select SDLC for managing the software development. Concord Systems Inc
following SDLC meet all the business deliverables and ultimately complete the project
successfully. Concord Systems make critical decisions with the aid of SDLC; the project
management can be helpful in conducting the business.
The report explains the seven phases of SDLC- planning phase, analysis phase, design
phase, development phase, testing phase, implementation phase and the maintenance phase.
Concord Systems with the assistance of SDLC are improvising the business activities and
offer better customer service.
Figure 1: The Software Development Cycle
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4PROJECT MANAGEMENT
(Source: Pather, 2017, pp- 252)
Systems Development Cycle enhancing business of Concord Systems
The system development life cycle is a procedure adopted by software development
companies to design and develop high quality software. Concord System Inc. is one such
enterprise based in the US is getting several benefits taking up the SDLC process and SDLC
models. Concord has been built with the objective of making stream processing fast and
efficient (Pather, 2017). It provides facilities to all the developers to write code in C++, Java,
Scala. Concord Systems with the help of SDLC delivers high quality software to their
customers. SDLC thus aids Concord System to meet the customers' demands. Concord
System follows seven phases of SDLC and completes all the project activities within
stipulated deadline and budget.
SDLC Phase Activities
1. Planning Identification and Identification for Development
Detailed assessment of project feasibility
Development of Project Plan
2. Analysis Accumulation of all the requirements for the project
Creating process diagrams
Performing a build analysis vs buy analysis
3. Design Designing IT infrastructure
Designing system models
4. Development Developing the IT infrastructure
Developing the database so that it can integrate with the IT
infrastructure
5. Testing Writing down all the test conditions
Performing system testing
6. Implementation Determining the implementation method
(Source: Pather, 2017, pp- 252)
Systems Development Cycle enhancing business of Concord Systems
The system development life cycle is a procedure adopted by software development
companies to design and develop high quality software. Concord System Inc. is one such
enterprise based in the US is getting several benefits taking up the SDLC process and SDLC
models. Concord has been built with the objective of making stream processing fast and
efficient (Pather, 2017). It provides facilities to all the developers to write code in C++, Java,
Scala. Concord Systems with the help of SDLC delivers high quality software to their
customers. SDLC thus aids Concord System to meet the customers' demands. Concord
System follows seven phases of SDLC and completes all the project activities within
stipulated deadline and budget.
SDLC Phase Activities
1. Planning Identification and Identification for Development
Detailed assessment of project feasibility
Development of Project Plan
2. Analysis Accumulation of all the requirements for the project
Creating process diagrams
Performing a build analysis vs buy analysis
3. Design Designing IT infrastructure
Designing system models
4. Development Developing the IT infrastructure
Developing the database so that it can integrate with the IT
infrastructure
5. Testing Writing down all the test conditions
Performing system testing
6. Implementation Determining the implementation method

5PROJECT MANAGEMENT
Providing training to the customers
Writing down the user documentation in details
7. Maintenance Building help desk to help the customers and solve their
queries
Maintenance of the system
Providing environment to support system changes
Table 1: SDLC seven phases
(Source: Created by author)
Phase 1: Planning phase
Planning phase involves three activities. The planning phase helps to identify and
select the system for the software development. The planning phase deals the assessment of
software project feasibility (Mark Grysiuk, 2016). The planning phase involves the
development of project plan. Concord System in the planning phase can assess the best
system that will assist to know which are the best system and the best procedure to implement
the software.
The project size, project duration, project difficulty, cost-benefit analysis, value chain
analysis, resource availability and strategic alignment all these project aspects are determined
in the report. The projects that follow Concord System’s objectives and goals are given
priority (Moorthy et al., 2014). Concord System can detect the resources required by the
project. Concord can also analyse the stakeholders needed to complete the project. The
company can determine the number of developers and testers expect to accomplish the
project. The project management team of the company can know the project risks. Critical
success factor (CSF) is the factor in which helps to identify all the essential risks associated
Providing training to the customers
Writing down the user documentation in details
7. Maintenance Building help desk to help the customers and solve their
queries
Maintenance of the system
Providing environment to support system changes
Table 1: SDLC seven phases
(Source: Created by author)
Phase 1: Planning phase
Planning phase involves three activities. The planning phase helps to identify and
select the system for the software development. The planning phase deals the assessment of
software project feasibility (Mark Grysiuk, 2016). The planning phase involves the
development of project plan. Concord System in the planning phase can assess the best
system that will assist to know which are the best system and the best procedure to implement
the software.
The project size, project duration, project difficulty, cost-benefit analysis, value chain
analysis, resource availability and strategic alignment all these project aspects are determined
in the report. The projects that follow Concord System’s objectives and goals are given
priority (Moorthy et al., 2014). Concord System can detect the resources required by the
project. Concord can also analyse the stakeholders needed to complete the project. The
company can determine the number of developers and testers expect to accomplish the
project. The project management team of the company can know the project risks. Critical
success factor (CSF) is the factor in which helps to identify all the essential risks associated

6PROJECT MANAGEMENT
with the project that requires immediate action. The feasibility study helps Concord to
acknowledge whether the proposed project plan is feasible, whether the project will give
them desired benefits (Shiang et al., 2016). The project team of Concord System develops a
project plan. The project plan helps to identify the financial benefits that the high quality
software can get. The project plan leads to legal and contractual study, schedule feasibility
study, technical feasibility study and operational study. All these study approaches help
Concord System to develop quality software.
Phase 2: Analysis phase
SDLC’s analysis phase helps to detect and analyse the customers' requirements. The
analyse phase of SDLC allows Concord System to understand and accumulate all the
business requirements. The examine phase aids creation of process diagrams. Concord
Systems provide Apache Mesos system to the customers. Apache Mesos is the distributed
system that can be built quickly and can run effectively and efficiently. It abstracts hard disk
storage, CPU, memory and computes services from the machines and provides a fault-
tolerant system on which the Concord programming framework can be executed
(Chakravorty, Chakraborty & Jigeesh, 2014). The customers can deploy, scale and kill jobs.
They can write their jobs in the programming languages like Scala, C++, Java, Python, Ruby
and Go. The customers have the opportunity to publish or subscribe to any other jobs at job
process runtime. Different customers have different business requirements. SDLC in the
analyse phase gives a chance to Concord to assess how they can integrate their services
Apache Moses for their benefits.
Concord in this phase draw data flow diagram and assess the movement of the
information between the external entities and process data storage stored in the system. The
process modelling graphically demonstrates the methods of capturing, storing and
with the project that requires immediate action. The feasibility study helps Concord to
acknowledge whether the proposed project plan is feasible, whether the project will give
them desired benefits (Shiang et al., 2016). The project team of Concord System develops a
project plan. The project plan helps to identify the financial benefits that the high quality
software can get. The project plan leads to legal and contractual study, schedule feasibility
study, technical feasibility study and operational study. All these study approaches help
Concord System to develop quality software.
Phase 2: Analysis phase
SDLC’s analysis phase helps to detect and analyse the customers' requirements. The
analyse phase of SDLC allows Concord System to understand and accumulate all the
business requirements. The examine phase aids creation of process diagrams. Concord
Systems provide Apache Mesos system to the customers. Apache Mesos is the distributed
system that can be built quickly and can run effectively and efficiently. It abstracts hard disk
storage, CPU, memory and computes services from the machines and provides a fault-
tolerant system on which the Concord programming framework can be executed
(Chakravorty, Chakraborty & Jigeesh, 2014). The customers can deploy, scale and kill jobs.
They can write their jobs in the programming languages like Scala, C++, Java, Python, Ruby
and Go. The customers have the opportunity to publish or subscribe to any other jobs at job
process runtime. Different customers have different business requirements. SDLC in the
analyse phase gives a chance to Concord to assess how they can integrate their services
Apache Moses for their benefits.
Concord in this phase draw data flow diagram and assess the movement of the
information between the external entities and process data storage stored in the system. The
process modelling graphically demonstrates the methods of capturing, storing and
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7PROJECT MANAGEMENT
distributing data between the system and the environment. The computer-aided software
engineering tools assist Concord Systems to build an automated system (Hijazi et al., 2014).
The computerized system facilitates Concord System to design and develop software.
Concord system with the help of CASE tools and DFD gets an overall view of the software
design. This phase thus mitigates the risk of software project failure to the maximum extent.
Phase 3: Design phase
The design phase involves the features and operations which includes the pseudo
code, business rules, process diagrams and other documentation. The design phase consists of
two primary activities- design of IT infrastructure and design of system models. The
programming framework over Apache Moses may not work, may malfunction, and may
produce unpredictable outcome or throughput. Concord Systems design an IT infrastructure
and develop a programming framework which Apache Moses support. The C++ developers
of Concord Systems have developed a programming framework on Apache Mesos. The users
can perform high-performance jobs on the programming framework developed by Concord
Systems (Malik et al., 2017). The design phase helps Concord Systems to develop a
programming framework which facilitates data processing jobs to run smoothly and
efficiently. The design phase also helps to design a database that can integrate well with the
programming framework and Apache Mesos. The customers of Concord System can be able
to use the well-designed programming framework. The programming framework interface is
user-friendly, and it is quite easy to use (Marandi & Khan, 2015). The customers have no
issues working on the programming framework. They are using Apache Mesos along with
Concord System’s programming framework with ease.
distributing data between the system and the environment. The computer-aided software
engineering tools assist Concord Systems to build an automated system (Hijazi et al., 2014).
The computerized system facilitates Concord System to design and develop software.
Concord system with the help of CASE tools and DFD gets an overall view of the software
design. This phase thus mitigates the risk of software project failure to the maximum extent.
Phase 3: Design phase
The design phase involves the features and operations which includes the pseudo
code, business rules, process diagrams and other documentation. The design phase consists of
two primary activities- design of IT infrastructure and design of system models. The
programming framework over Apache Moses may not work, may malfunction, and may
produce unpredictable outcome or throughput. Concord Systems design an IT infrastructure
and develop a programming framework which Apache Moses support. The C++ developers
of Concord Systems have developed a programming framework on Apache Mesos. The users
can perform high-performance jobs on the programming framework developed by Concord
Systems (Malik et al., 2017). The design phase helps Concord Systems to develop a
programming framework which facilitates data processing jobs to run smoothly and
efficiently. The design phase also helps to design a database that can integrate well with the
programming framework and Apache Mesos. The customers of Concord System can be able
to use the well-designed programming framework. The programming framework interface is
user-friendly, and it is quite easy to use (Marandi & Khan, 2015). The customers have no
issues working on the programming framework. They are using Apache Mesos along with
Concord System’s programming framework with ease.

8PROJECT MANAGEMENT
The design system models help Concord Systems to draw the graphical representation
of the software programming framework (Tran & Feuerlicht, 2016). It allows Concord
Systems to develop models which include reports, programs and databases.
The graphical user interface is the interface to an information system. Concord
Systems has designed a high quality GUI interface for the programming framework. The GUI
interface helps the customers to perform their job. The users can deploy, scale and kill jobs
with ease. They can publish and subscribe to any other jobs at runtime. The data models help
Concord Systems to develop a database and to synchronise with Apache Mesos. The users
can write the code in C++, Scala, Ruby, Go, Python and Java and can store values in the
database (Sharma, 2017). The entity relationship diagram is a technique for preparing
documentation on relationships between the entities in the database environment. This helps
Concord Systems to integrate their programming framework with Apache Mesos database.
Concord programming framework runs 10x and gives more throughput compared to Apache
Stark and Apache Storm.
Figure 3: Concord Systems Inc
(Source: Vashisht et al., 2015, pp-384)
The design system models help Concord Systems to draw the graphical representation
of the software programming framework (Tran & Feuerlicht, 2016). It allows Concord
Systems to develop models which include reports, programs and databases.
The graphical user interface is the interface to an information system. Concord
Systems has designed a high quality GUI interface for the programming framework. The GUI
interface helps the customers to perform their job. The users can deploy, scale and kill jobs
with ease. They can publish and subscribe to any other jobs at runtime. The data models help
Concord Systems to develop a database and to synchronise with Apache Mesos. The users
can write the code in C++, Scala, Ruby, Go, Python and Java and can store values in the
database (Sharma, 2017). The entity relationship diagram is a technique for preparing
documentation on relationships between the entities in the database environment. This helps
Concord Systems to integrate their programming framework with Apache Mesos database.
Concord programming framework runs 10x and gives more throughput compared to Apache
Stark and Apache Storm.
Figure 3: Concord Systems Inc
(Source: Vashisht et al., 2015, pp-384)

9PROJECT MANAGEMENT
Phase 4: Development Phase
The development phase involves the development of an actual system from the
documentation prepared in the design phase. In the design phase Concord Systems design the
Concord programming framework that will be executed on Apache Mesos (Aljawarneh et al.,
2017). They prepare all the plan of the software programming framework, hardware and the
other telecommunication equipment. In this phase, the Concord purchases all the necessary
hardware and software components that are required to run their application. After that, they
connect the Concord programming framework with the database. They set up an extensive
area network and provide cloud based services to the customers.
The C++ developer team of Concord System develops the programming framework
of the system. The web designers design the GUI of the website. Concord System after
improving the IT infrastructure starts on integrating Concord programming framework with
the Apache Mesos database server (Vashisht et al., 2015). The database developers of
Concord Systems write important programs that will take appropriate values from the
customers. They create tables that will store appropriate values. The developers develop the
database in such a way such that it can integrate with the GUI interface of the website. The
developers must integrate with Apache Mesos. The developers take months and years to
design the entire programming framework and the database. They release the beta version of
the software so that the customers can test the programming framework and review the
programming framework (Dambe, Tawde & Kulkarni, 2015). Concord System develops a
full-featured programming framework by which the customers can get be able to perform
their job activities quickly and efficiently. The customers now can process large chunks of
data which is generated in real time.
Phase 4: Development Phase
The development phase involves the development of an actual system from the
documentation prepared in the design phase. In the design phase Concord Systems design the
Concord programming framework that will be executed on Apache Mesos (Aljawarneh et al.,
2017). They prepare all the plan of the software programming framework, hardware and the
other telecommunication equipment. In this phase, the Concord purchases all the necessary
hardware and software components that are required to run their application. After that, they
connect the Concord programming framework with the database. They set up an extensive
area network and provide cloud based services to the customers.
The C++ developer team of Concord System develops the programming framework
of the system. The web designers design the GUI of the website. Concord System after
improving the IT infrastructure starts on integrating Concord programming framework with
the Apache Mesos database server (Vashisht et al., 2015). The database developers of
Concord Systems write important programs that will take appropriate values from the
customers. They create tables that will store appropriate values. The developers develop the
database in such a way such that it can integrate with the GUI interface of the website. The
developers must integrate with Apache Mesos. The developers take months and years to
design the entire programming framework and the database. They release the beta version of
the software so that the customers can test the programming framework and review the
programming framework (Dambe, Tawde & Kulkarni, 2015). Concord System develops a
full-featured programming framework by which the customers can get be able to perform
their job activities quickly and efficiently. The customers now can process large chunks of
data which is generated in real time.
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10PROJECT MANAGEMENT
Phase 5: Testing Phase
The testing phase brings all the pieces of the pieces of the project so that the errors,
bugs, interoperability can be identified and can be checked whether the project will meet all
the deliverables or not (Pinciroli, 2017). The testing phase ensures that the project meets all
the business requirements defined in the analysis phase. There are two activities primarily
associated with the testing phase, and they are writing down of test conditions. It also
involves system testing.
Testing is a critical process. Concord Systems has a software testing team. The tester
runs every test condition for the programming framework. The tester here compares the
expected outcome with the actual results (Karim, Saba & Albuolayan, 2017). The tester team
of Concord System scrutinise every activity and then verify the results. If the expected result
does not match with the desired results, a bug gets generated, and the system returns to the
development team. Concord System analyses the programming framework if the
programming framework does not work well, the project is sent back to the C++ developer
team. The database bugs can erupt as well, in that scenario, the project returns to the database
developer team (Virmani, 2015). The testing team perform testing on the system by several
hundred and thousands of test conditions. It takes a vast amount of time to write all the test
conditions and perform the experiment. Testing is essential to know whether the
programming model will be successful or not.
The system developers of Concord Systems must perform various types of testing.
The testing assures that the project will go well and the customers will be happy. The users
who use the programming framework will be able to code and execute the results flawlessly
(Mahendra & Khan, 2016). The framework should provide the correct output all the time.
The testing team will have to consider several scenarios and must ensure that the framework
works well. The testing team attempts in several ways to disrupt the system. There are several
Phase 5: Testing Phase
The testing phase brings all the pieces of the pieces of the project so that the errors,
bugs, interoperability can be identified and can be checked whether the project will meet all
the deliverables or not (Pinciroli, 2017). The testing phase ensures that the project meets all
the business requirements defined in the analysis phase. There are two activities primarily
associated with the testing phase, and they are writing down of test conditions. It also
involves system testing.
Testing is a critical process. Concord Systems has a software testing team. The tester
runs every test condition for the programming framework. The tester here compares the
expected outcome with the actual results (Karim, Saba & Albuolayan, 2017). The tester team
of Concord System scrutinise every activity and then verify the results. If the expected result
does not match with the desired results, a bug gets generated, and the system returns to the
development team. Concord System analyses the programming framework if the
programming framework does not work well, the project is sent back to the C++ developer
team. The database bugs can erupt as well, in that scenario, the project returns to the database
developer team (Virmani, 2015). The testing team perform testing on the system by several
hundred and thousands of test conditions. It takes a vast amount of time to write all the test
conditions and perform the experiment. Testing is essential to know whether the
programming model will be successful or not.
The system developers of Concord Systems must perform various types of testing.
The testing assures that the project will go well and the customers will be happy. The users
who use the programming framework will be able to code and execute the results flawlessly
(Mahendra & Khan, 2016). The framework should provide the correct output all the time.
The testing team will have to consider several scenarios and must ensure that the framework
works well. The testing team attempts in several ways to disrupt the system. There are several

11PROJECT MANAGEMENT
unorthodox methods which the tester team tries and find out the bugs in the software. The
coding errors and the bugs result in disruption of database failures, network failures and the
hardware failures. Concord Systems must assure the quality of the software (Marandi &
Khan, 2015). The programming framework should not get disrupted otherwise there is a risk
that the customers will reject the software. The testing team points out the bugs and the
errors, and this is 10 to 100 times cheaper to correct than a bug found at the time of
application’s operation.
Phase 6: Implementation phase
The implementation phase deals with the handover of the software project to the
customers. Concord Systems place the system so that the customers and the users can use the
system flawlessly (Merhout & Kovach, 2017). The implementation phase can be stated as
‘delivery’. The implementation phase comprises of two activities: system training and the
implementation method.
System training involves the user documentation which provides details on how to use
the system. The users of Concord Systems can get to know how to use the system by reading
the documentation. Concord Systems provide documentation, and the users must follow the
guidelines specified in the documentation (Kaswan, Choudhary & Sharma, 2017). There are
other forms of training procedures. Concord Systems can offer training via web and DVD.
The online training is cost-effective. The users or the customers can access the online content
anywhere everywhere can get to know how to use the programming framework. System
training can be imparted using the group training. Concord Systems educate a group of users
rather than a group of individuals. Many users or customers that is why become aware of
Concord System’s products and Concord System’s services (Pradhan, 2015). Train-the-
trainer involves training of some experts, and these experts will train other about Concord
unorthodox methods which the tester team tries and find out the bugs in the software. The
coding errors and the bugs result in disruption of database failures, network failures and the
hardware failures. Concord Systems must assure the quality of the software (Marandi &
Khan, 2015). The programming framework should not get disrupted otherwise there is a risk
that the customers will reject the software. The testing team points out the bugs and the
errors, and this is 10 to 100 times cheaper to correct than a bug found at the time of
application’s operation.
Phase 6: Implementation phase
The implementation phase deals with the handover of the software project to the
customers. Concord Systems place the system so that the customers and the users can use the
system flawlessly (Merhout & Kovach, 2017). The implementation phase can be stated as
‘delivery’. The implementation phase comprises of two activities: system training and the
implementation method.
System training involves the user documentation which provides details on how to use
the system. The users of Concord Systems can get to know how to use the system by reading
the documentation. Concord Systems provide documentation, and the users must follow the
guidelines specified in the documentation (Kaswan, Choudhary & Sharma, 2017). There are
other forms of training procedures. Concord Systems can offer training via web and DVD.
The online training is cost-effective. The users or the customers can access the online content
anywhere everywhere can get to know how to use the programming framework. System
training can be imparted using the group training. Concord Systems educate a group of users
rather than a group of individuals. Many users or customers that is why become aware of
Concord System’s products and Concord System’s services (Pradhan, 2015). Train-the-
trainer involves training of some experts, and these experts will train other about Concord

12PROJECT MANAGEMENT
framework. Work-shop training is the most effective learning training medium. The
customers of Concord Systems can get hands-on-solution on with the aid of work-shop
training.
Phase 7: Maintenance Phase
The maintenance phase includes the performing changes, corrections and upgrades to
assure that the project meets all the project activities. A help desk involves a group of people.
Concord Systems develops support desk team who helps the users and the individuals to
solve queries regarding the software and the framework usage (Hijazi et al., 2014). In this
way, they communicate with the customers and know the feedback. The feedback helps the
company to offer better customer service. The adaptive maintenance helps Concord System
to enhance the system functionality to fulfil the business deliverables; corrective maintenance
helps Concord Systems to make appropriate changes to repair underlying defects of the
system (Khong, 2017). The perfective maintenance assists Concord Systems to embellish
usability as well as processing performance. The preventive maintenance is the reduce the
chance of system failures. Change management system helps Concord Systems to work
according to the customers’ demands and it helps to improvise the business operations.
Conclusion
It can be concluded from the above discourse Concord Systems with the aid of SDLC
improvises the business operations. The project management is associated with the
applications of skills, expertise and tools. SDLC is necessary so that the software project
activities can be achieved ethically and efficiently. SDLC gives a competitive advantage to
the customers. SDLC is also capable of determining the present and the customers' demands.
The project management helps to finish the completed project within the given period. SDLC
can reduce the risks associated with the project. The potential risks residing within the project
framework. Work-shop training is the most effective learning training medium. The
customers of Concord Systems can get hands-on-solution on with the aid of work-shop
training.
Phase 7: Maintenance Phase
The maintenance phase includes the performing changes, corrections and upgrades to
assure that the project meets all the project activities. A help desk involves a group of people.
Concord Systems develops support desk team who helps the users and the individuals to
solve queries regarding the software and the framework usage (Hijazi et al., 2014). In this
way, they communicate with the customers and know the feedback. The feedback helps the
company to offer better customer service. The adaptive maintenance helps Concord System
to enhance the system functionality to fulfil the business deliverables; corrective maintenance
helps Concord Systems to make appropriate changes to repair underlying defects of the
system (Khong, 2017). The perfective maintenance assists Concord Systems to embellish
usability as well as processing performance. The preventive maintenance is the reduce the
chance of system failures. Change management system helps Concord Systems to work
according to the customers’ demands and it helps to improvise the business operations.
Conclusion
It can be concluded from the above discourse Concord Systems with the aid of SDLC
improvises the business operations. The project management is associated with the
applications of skills, expertise and tools. SDLC is necessary so that the software project
activities can be achieved ethically and efficiently. SDLC gives a competitive advantage to
the customers. SDLC is also capable of determining the present and the customers' demands.
The project management helps to finish the completed project within the given period. SDLC
can reduce the risks associated with the project. The potential risks residing within the project
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13PROJECT MANAGEMENT
can be addressed with the aid of project management. The change management strategies
assist Concord System in mitigating those risks. The report defines the seven phases of SDLC
– planning phase, analysis phase, design phase, development phase, testing phase,
implementation phase and the maintenance phase. Concord Systems follow all these seven
phases and is highly successful. They have designed a programming framework on Apache
Mesos. The customers can be able to write codes in C++, Java, Go, Scala and execute. The
report shows how Concord Systems can be benefitted following all the seven phases.
can be addressed with the aid of project management. The change management strategies
assist Concord System in mitigating those risks. The report defines the seven phases of SDLC
– planning phase, analysis phase, design phase, development phase, testing phase,
implementation phase and the maintenance phase. Concord Systems follow all these seven
phases and is highly successful. They have designed a programming framework on Apache
Mesos. The customers can be able to write codes in C++, Java, Go, Scala and execute. The
report shows how Concord Systems can be benefitted following all the seven phases.

14PROJECT MANAGEMENT
References
Aljawarneh, S. A., Alawneh, A., & Jaradat, R. (2017). Cloud security engineering: Early
stages of SDLC. Future Generation Computer Systems, 74, 385-392.
Chakravorty, T., Chakraborty, S., & Jigeesh, N. (2014). Analysis of Agile testing attributes
for faster time to Market: Context of Manufacturing sector related IT
projects. Procedia Economics and Finance, 11, 536-552.
Dambe, S., Tawde, G., & Kulkarni, A. (2015, December). Statistical Heuristic Assessment a
Tangible Way of Assessing Product or Software Current Usability State.
In Proceedings of the 7th International Conference on HCI, IndiaHCI 2015 (pp. 91-
94). ACM.
Hijazi, H., Alqrainy, S., Muaidi, H., & Khdour, T. (2014). Identifying Causality Relation
between Software Projects Risk Factors. IJSEIA, 8(2), 51-58.
Hijazi, H., Alqrainy, S., Muaidi, H., & Khdour, T. (2014). Risk factors in software
development phases. European Scientific Journal, ESJ, 10(3).
Karim, N. S. A., Saba, T., & Albuolayan, A. (2017). Analysis of software security model in
scenario of Software Development Life Cycle (SDLC). Journal of Engineering
Technology (ISSN: 0747-9964), 6(2), 304-316.
Kaswan, K. S., Choudhary, S., & Sharma, K. (2017). A Unified Approach for Classification
of Software Reliability Models. International Journal, 5(7).
Khong, Y. L. (2017). E-Queue Mobile Application: Empirical Study in Malaysia UTAR
University. Journal of Research in Business, Economics and Management, 8(3),
1429-1433.
References
Aljawarneh, S. A., Alawneh, A., & Jaradat, R. (2017). Cloud security engineering: Early
stages of SDLC. Future Generation Computer Systems, 74, 385-392.
Chakravorty, T., Chakraborty, S., & Jigeesh, N. (2014). Analysis of Agile testing attributes
for faster time to Market: Context of Manufacturing sector related IT
projects. Procedia Economics and Finance, 11, 536-552.
Dambe, S., Tawde, G., & Kulkarni, A. (2015, December). Statistical Heuristic Assessment a
Tangible Way of Assessing Product or Software Current Usability State.
In Proceedings of the 7th International Conference on HCI, IndiaHCI 2015 (pp. 91-
94). ACM.
Hijazi, H., Alqrainy, S., Muaidi, H., & Khdour, T. (2014). Identifying Causality Relation
between Software Projects Risk Factors. IJSEIA, 8(2), 51-58.
Hijazi, H., Alqrainy, S., Muaidi, H., & Khdour, T. (2014). Risk factors in software
development phases. European Scientific Journal, ESJ, 10(3).
Karim, N. S. A., Saba, T., & Albuolayan, A. (2017). Analysis of software security model in
scenario of Software Development Life Cycle (SDLC). Journal of Engineering
Technology (ISSN: 0747-9964), 6(2), 304-316.
Kaswan, K. S., Choudhary, S., & Sharma, K. (2017). A Unified Approach for Classification
of Software Reliability Models. International Journal, 5(7).
Khong, Y. L. (2017). E-Queue Mobile Application: Empirical Study in Malaysia UTAR
University. Journal of Research in Business, Economics and Management, 8(3),
1429-1433.

15PROJECT MANAGEMENT
Mahendra, N., & Khan, S. A. (2016). A Categorized Review on Software Security
Testing. International Journal of Computer Applications, 154(1).
Malik, V., Sangwan, S., Saini, A., Ghalan, M., & Sangwan, N. (2017). Management of
Various Risks over Years in SDLC. International Journal of Advanced Research in
Computer Science, 8(5).
Marandi, A. K., & Khan, D. A. (2015). An Impact of Linear Regression Models for
Improving the Software Quality with Estimated Cost. Procedia Computer
Science, 54, 335-342.
Marandi, A. K., & Khan, D. A. (2015, March). Statistical analysis of defect removal
effectiveness to improve the software quality and reducing the estimated cost.
In Computing for Sustainable Global Development (INDIACom), 2015 2nd
International Conference on (pp. 509-513). IEEE
Mark Grysiuk CRM, C. I. P. (2016). Conducting a business and systems analysis to protect
your ECM investment. Information Management, 50(2), 20.
Merhout, J., & Kovach, M. (2017). Governance Practices over Agile Systems Development
Projects: A Research Agenda.
Moorthy, J. S., bin Ibrahim, S., & Mahrin, M. N. R. (2014). Developing usable software
product using usability risk assessment model. International Journal of Digital
Information and Wireless Communications (IJDIWC), 4(1), 95-102.
Papatheocharous, E., Bibi, S., Stamelos, I., & Andreou, A. S. (2017). An investigation of
effort distribution among development phases: A four‐stage progressive software cost
estimation model. Journal of Software: Evolution and Process, 29(10).
Mahendra, N., & Khan, S. A. (2016). A Categorized Review on Software Security
Testing. International Journal of Computer Applications, 154(1).
Malik, V., Sangwan, S., Saini, A., Ghalan, M., & Sangwan, N. (2017). Management of
Various Risks over Years in SDLC. International Journal of Advanced Research in
Computer Science, 8(5).
Marandi, A. K., & Khan, D. A. (2015). An Impact of Linear Regression Models for
Improving the Software Quality with Estimated Cost. Procedia Computer
Science, 54, 335-342.
Marandi, A. K., & Khan, D. A. (2015, March). Statistical analysis of defect removal
effectiveness to improve the software quality and reducing the estimated cost.
In Computing for Sustainable Global Development (INDIACom), 2015 2nd
International Conference on (pp. 509-513). IEEE
Mark Grysiuk CRM, C. I. P. (2016). Conducting a business and systems analysis to protect
your ECM investment. Information Management, 50(2), 20.
Merhout, J., & Kovach, M. (2017). Governance Practices over Agile Systems Development
Projects: A Research Agenda.
Moorthy, J. S., bin Ibrahim, S., & Mahrin, M. N. R. (2014). Developing usable software
product using usability risk assessment model. International Journal of Digital
Information and Wireless Communications (IJDIWC), 4(1), 95-102.
Papatheocharous, E., Bibi, S., Stamelos, I., & Andreou, A. S. (2017). An investigation of
effort distribution among development phases: A four‐stage progressive software cost
estimation model. Journal of Software: Evolution and Process, 29(10).
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16PROJECT MANAGEMENT
Pather, S. (2017, September). Contextualising Information Systems Evaluation Research:
Towards a Classification of Approaches. In ECISM 2017 11th European Conference
on Information Systems Management (p. 252). Academic Conferences and publishing
limited.
Pinciroli, F., Zeligueta, L., Lund, M. I., & Justo, J. L. B. (2017). Systematic Mapping
Protocol-Coverage of Aspect-oriented Methodologies for the Early Phases of the
Software Development Life Cycle. arXiv preprint arXiv:1702.02653.
Pradhan, S. (2015). Impact of Security Factors in Software Project Risk Assessment Using
Neural Networks (Doctoral dissertation).
Sharma, M. K. (2017). A study of SDLC to develop well engineered software. International
Journal, 8(3).
Shiang, C. W., Halin, A. A., Lu, M., & CheeWhye, G. (2016). Long Lamai Community
ICT4D E‐Commerce System Modelling: An Agent Oriented Role‐Based
Approach. The Electronic Journal of Information Systems in Developing
Countries, 75(1), 1-22.
Tran, H. T., & Feuerlicht, G. (2016). Service Development Life Cycle for Hybrid Cloud
Environments. JSW, 11(7), 704-711.
Vashisht, V., Lal, M., Sureshchandar, G. S., & Kamya, S. (2015). A framework for software
defect prediction using neural networks. Journal of Software Engineering and
Applications, 8(8), 384.
Virmani, M. (2015, May). Understanding DevOps & bridging the gap from continuous
integration to continuous delivery. In Innovative Computing Technology (INTECH),
2015 Fifth International Conference on (pp. 78-82). IEEE.
Pather, S. (2017, September). Contextualising Information Systems Evaluation Research:
Towards a Classification of Approaches. In ECISM 2017 11th European Conference
on Information Systems Management (p. 252). Academic Conferences and publishing
limited.
Pinciroli, F., Zeligueta, L., Lund, M. I., & Justo, J. L. B. (2017). Systematic Mapping
Protocol-Coverage of Aspect-oriented Methodologies for the Early Phases of the
Software Development Life Cycle. arXiv preprint arXiv:1702.02653.
Pradhan, S. (2015). Impact of Security Factors in Software Project Risk Assessment Using
Neural Networks (Doctoral dissertation).
Sharma, M. K. (2017). A study of SDLC to develop well engineered software. International
Journal, 8(3).
Shiang, C. W., Halin, A. A., Lu, M., & CheeWhye, G. (2016). Long Lamai Community
ICT4D E‐Commerce System Modelling: An Agent Oriented Role‐Based
Approach. The Electronic Journal of Information Systems in Developing
Countries, 75(1), 1-22.
Tran, H. T., & Feuerlicht, G. (2016). Service Development Life Cycle for Hybrid Cloud
Environments. JSW, 11(7), 704-711.
Vashisht, V., Lal, M., Sureshchandar, G. S., & Kamya, S. (2015). A framework for software
defect prediction using neural networks. Journal of Software Engineering and
Applications, 8(8), 384.
Virmani, M. (2015, May). Understanding DevOps & bridging the gap from continuous
integration to continuous delivery. In Innovative Computing Technology (INTECH),
2015 Fifth International Conference on (pp. 78-82). IEEE.
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