Enhancing Communication Skills for Professional Development Essay

This essay delves into the crucial aspects of professional development and business communication, emphasizing the importance of self-awareness and effective communication skills for career advancement. It reflects on past professional experiences, highlighting the need for improvement in communication and technological skills to succeed in a competitive retail environment. The essay underscores the significance of building and maintaining professional networks, fostering trust and faith between employees and managers, and the role of mentors in guiding career growth. It also outlines a personal professional development program aimed at enhancing communication and technological skills through vocational courses and active engagement with customers via social media. The ultimate goal is to become a more effective and valuable employee by addressing personal shortcomings and aligning with the company's needs, with a focus on teamwork, respect for seniors, and embracing constructive criticism. Desklib provides more resources for students.

Running head: PROFESSIONAL DEVELOPMENT AND BUSINESS COMMUNICATION
Professional Development and Business Communication
Name of the Student
Name of the University
Author Note

1PROFESSIONAL DEVELOPMENT AND BUSINESS COMMUNICATION
Self-awareness level
The subject matter of this essay is to discuss about the several factors that would be very
much beneficial for understanding the self-awareness level of the employees and their quest for
the ultimate excellence. I would describe about my own level of self-awareness for the
betterment of my professional career. I have always been very much serious to prepare myself
for a prosperous career in the future. I have got to know before beginning my professional career
that the current business environment is very much competitive. The only way to build a proper
and successful professional career is to study hard and keep aware about the complexities in the
business. The good marks will not be enough for a better career rather the professional skills and
the ability to adapt to the complex environment will lead to become a successful professional
(Martin and Nakayama 2013).
The past experiences in my professional career have not been much good. This is why I
would like to increase my capabilities as a retail industry employee and achieve the highest
degrees because of my work experience. I must say that I have not been able to perform good in
my last job and I had faced some problems with my team leaders as well. This is why I would
require making more adjustments with my workplace in order to enhance my working abilities. I
am aware that I will have to enhance my communication skills in a manner that I do not fumble
in front of the customers. The communication skills are very important being successful in the
retail industry. I would have to be much skillful in handling the technological devices as well. I
will need these things to make betterments in my career.
The customers are the most important stakeholders for the profits of the business (Patrick
and Kumar 2012). I know many problems will come in my path of becoming successful but I

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will somehow have to find some ways to tackle it. These things are really important to become a
successful professional.
Building and maintaining the effective professional network
The professional networks are considered to be the gateways for the organizations and
individuals to become the most successful people. It is betterment very important for me to build
the proper relationships with the people who are considered to be very important for the
organization. I believe the fact of trust and faith between the employees and the managers is very
important indeed. The organizations will need to train their employees in a way that they can
cater to the needs of the company at the most valuable times (Martin and Nakayama 2013). I will
try my best to become the most effective employee for the organization in the best ways.
It is also very important to have a mentor in life. The mentors always lead and guide the
junior employees to achieve their desires in life. My team leader in my current company has
been my effective guide and mentor who has always given me the motivation to work harder.
This inspiration has been very important for me to be the best employee in my organization in
the retail industry. He has taught me the ways to communicate effectively with all the team
members and communicate smoothly with the customers. As the customers are very important
for the success of the organization, I would have to convince them for the benefits they can get
by using the products and services of the company. I will have to take into account the different
facts in my mind to improve my efficiency.
I will be working with proper integrity so I can fulfill the needs of my tram. This
will indeed be very important for me to communicate with my colleagues as the work in the
retail industry is basically very much based on the teamwork. I must be very much respectful for

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the seniors of my organization. This will create a good image for me. I will take the proper
responsibilities that are expected from me. I know the professional criticisms are a major mart of
the professional development and career growth.
Program for professional development
In this section of the essay, I will discuss about the various issues of how I can design the
program for my professional development. I have observed that I have been very much weak in
the communication skills. I must also know that it will be very tough for me to succeed without
good communication with the customers. Some professional issues will also have to be sorted
out for the better performance of the employees (Guffey and Loewy 2012). In order to maintain
the standard of benefits for the company, I must be very much hard working and I must provide
my best efforts as per my capability. I will look to get admitted in a vocational course for the
development of the communication skills during my leisure times. This course will always lead
me to the excellence. The teachers of the courses will identify my shortcomings and address me
the areas in which I will have to improve. I will have to work in that manner to make the best
efforts to help the company.
In order to increase my efficiency, I will also have to improve my technological skills as
well. I must look to communicate with the customers through the various social media channels.
I must be very much cautious about the fact that the customers often give feedbacks or reviews
to the company about their products. This is why I should work in a manner that I get the best
reviews. I should also be very much cordial when I greet the guests and customers into the
organization. If I can be able improve my computer knowledge and communication skills in the

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best ways I will surely be able to conform to the needs of the company. The training from human
resource management group will be very crucial in this manner. ‘

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References and Bibliography
Bovee and Courtland, 2012. Business Communication Today, 10/e. Pearson Education India.
Bovee, C.L. and Thill, J.V., 2012. Excellence in business communication. Pearson Higher Ed.
Canas, K. and Sondak, H., 2013. Opportunities and challenges of workplace diversity. Pearson
Higher Ed.
Guffey, M.E. and Loewy, D., 2012. Essentials of business communication. Cengage Learning.
Keyton, J., Caputo, J.M., Ford, E.A., Fu, R., Leibowitz, S.A., Liu, T., Polasik, S.S., Ghosh, P.
and Wu, C., 2013. Investigating verbal workplace communication behaviors. The Journal of
Business Communication (1973), 50(2), pp.152-169.
Martin, J.N. and Nakayama, T.K., 2013. Intercultural communication in contexts. New York:
NY: McGraw-Hill.
Patrick, H.A. and Kumar, V.R., 2012. Managing workplace diversity: Issues and
challenges. Sage Open, 2(2), p.2158244012444615.
Zepeda, S.J., 2013. Professional development: What works. Routledge.

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