Personal and Professional Development Plan: National Trust

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PERSONAL AND PROFESSIONAL DEVELOPMENT
THE NATIONAL TRUST

Table of Contents
INTRODUCTION........................................................................................................................2
LO1........................................................................................................................................... 3
1.1 APPROACHES TO SELF-MANAGED LEARNING................................................................3
1.2 WAYS TO ENCOURAGE LIFELONG LEARNING.................................................................4
1.3 BENEFITS OF SELF-MANAGED LEARNING TO INDIVIDUAL AND ORGANIZATIONS..........5
LO2........................................................................................................................................... 7
2.1 EVALUATE OWN CURRENT SKILLS AGAINST PROFESSIONAL STANDARDS AND
OBJECTIVES.......................................................................................................................... 7
2.2 IDENTIFY OWN DEVELOPMENT NEEDS AND THE ACTIVITIES NEEDED TO MEET THEM. 8
2.3 IDENTIFY OPPORTUNITIES FOR DEVELOPMENT FOR MEETING CURRENT AND FUTURE
NEEDS...................................................................................................................................9
2.4 PERSONAL AND PROFESSIONAL DEVELOPMENT PLAN BASED ON IDENTIFIES NEEDS. 10
LO3......................................................................................................................................... 12
3.1 PROCESS AND ACTIVITIES NEEDED TO IMPLEMENT THE DEVELOPMENT PLAN...........12
3.2 DOCUMENT THE DEVELOPMENT ACTIVITIES AS PER THE PLAN...................................12
3.3 REFLECT OWN LEARNING AGAINST THE OBJECTIVES SET IN THE DEVELOPMENT PLAN
........................................................................................................................................... 13
3.4 UPDATE THE DEVELOPMENT PLAN THROUGH FEEDBACK AND EVALUATION..............14
LO4......................................................................................................................................... 17
4.1 SELECT SOLUTIONS TO WORK-BASED PROBLEMS........................................................17
4.2 COMMUNICATE VARIETY OF STYLES AND MANNER AT DIFFERENT LEVELS.................18
4.3 APPLY EFFECTIVE STRATEGIES FOR TIME-MANAGEMENT............................................19
CONCLUSION.......................................................................................................................... 21
REFERENCES........................................................................................................................... 22
1

INTRODUCTION
The report discussed the approaches and methods that can be used in the procedure of
personal learning. The definition of self-managed learning is discussed in detail by the report
which can help an individual in developing his skills and capabilities. The report aimed at
improving the process of learning of an individual and the benefits of the same in his
personal life as well as in his professional life in a business organization. The standards of
learning process need to be maintained by the individual to get the maximum advantage
through the process of learning.
2

LO1
The various steps and approaches included in the process of self-managed learning as a
Membership and visitor welcome manager of the National Trust. The benefit of self-
managed learning for the individual is analyzed by the following report. Lifelong learning is
determined by the report for achieving personal and professional development within the
National Trust.
1.1 APPROACHES TO SELF-MANAGED LEARNING
The process of increasing the abilities, capability, Competence, expertise of an individual is
known as self-managed learning. In this process, an individual can develop his proficiency,
Skill, artlessness, working ability which helps them for their future scopes and career. There
are various learning scales which help an individual in directing or increasing or improving
their knowledge of work on their own such as:
Mentoring
Through under specialist or experts, an individual qualified their skills, abilities, proficiency,
and also learn how to make the right decisions in the right direction (Business Dictionary,
2019). Several specialists are working in the organization to improve or enhance an
individual way of working. An individual also learns how to use their authority and
responsibility at their working level and the most important they grasp how to come from
the chaos that can be happened at any time. If they have quarries or any doubts related to
their work or maybe in anything related to the organization they can freely ask their
supervisors by these employees may work efficiently and effectively.
Seminars and conference
Seminars and conference is a free ticket for the people to grab knowledge and learn more
and more about various things. They gain knowledge about different topics by attending the
seminars which increase their knowledge about particular topics or subject. The experts
who have the whole knowledge about that particular topic or subject organize these types
of seminars and conference so that people may get the information about that topic or
subject which may be beneficial for them in future or may in their career.
3

Internet/ social network
A wide scope from where people get knowledge about various topics. Nowadays people are
more and more addicted to social media so people make use of these networks to grab
knowledge. Google, YouTube, Facebook, Instagram, Twitter, etc. are the various types of
social media where an individual acquires information or knowledge about different topics
by searching on these social sites. An individual can find a large variety of description of a
particular topic. Through various social sites, people acquire knowledge as well as they can
enhance their skills by watching dancing, cooking, painting, English is spoken videos, etc.
1.2 WAYS TO ENCOURAGE LIFELONG LEARNING
Lifelong learning is a process which never ends and continuously help the individual in
growing his skills and capabilities within the organization. As a manager of the National
Trust, I can encourage my subordinates for improving their skills by lifelong learning by
following steps:
Self-directed learning: The national trust appoints managers who used various incentives or
techniques to motivate the people or employees in the organization. Through motivation,
the employees automatically have the willingness to do the work. The manager offer
promotion to employees to motivate them so he will work efficiently and effectively to get a
promotion (Dickinson, 2018).
Apprenticeship learning: The employees of the national trust are trained while they are
performing the job usually it is known as on the job training. A master-worker or a trainer is
appointed who guides the worker or learner regarding the skill of the job. The worker
performs the job and the trainee observes him performing. When the learner learns all the
skills then slowly he starts taking up the job step by step.
Achievement and motivation: To motivate people manager must understand various types
of human needs. As the positive motivators manager must provide promotion, increment,
recognition, respect, bonus, etc. so that they increase their performance status to achieve
the goals of national trust. The manager can provide physical security such as illness,
accident, fire, etc. and economic security such as sufficient funds to meet the future needs
to motivate the employees.
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1.3 BENEFITS OF SELF-MANAGED LEARNING TO
INDIVIDUAL AND ORGANIZATIONS
Self-managed learning is essential for the overall growth and development of an individual
as well as beneficial to the whole business organization where he is working. The benefits of
self-managed learning for the individual and the organization are described as follows:
BENEFITS TO THE INDIVIDUAL:
 Self-managed learning builds true self-responsibility in a person along with
developing the qualities of courage and conviction which also lead to continuous
development (Cole, 2017).
 The process of self-managed learning leads to innovation and creativity in the
thinking process of the individual which help them in developing the skills of
confidence, opportunity mindset, and courage.
 Self-evaluation is promoted with the help of the process of self-managed learning by
an individual through conducting a personal SWOT analysis. The personal strengths
and weaknesses of the individual can be known by the Swot analysis.
 The thinking and feeling of belongingness can be improved within the National Trust
along with developing the skills of interpersonal communication, problem-solving
skills, and teamwork.
BENEFITS TO THE ORGANIZATION:
 Self-managed learning improves the skill and capabilities of the employees which
lead to the growth and success of the National trust within the market.
 The problems of the organization can be resolved effectively with the help of Self-
managed learning for achieving better results and performances at work by the
employees (Andersson, 2017).
 Self-managed learning leads to radical transparency within the National Trust which
result in success and failure of the organization within the market.
 Teamwork and a healthy environment are promoted within the National Trust with
the help of Self-managed learning of the individuals which promotes improvement in
the skills and capabilities of the employees.
5

The National Trust can be benefitted by the process of Self-managed learning and lifelong
learning of its individuals which will help the organization in attaining the goals and aims in a
better manner.
6

LO2
2.1 EVALUATE OWN CURRENT SKILLS AGAINST
PROFESSIONAL STANDARDS AND OBJECTIVES
CURRENT SKILLS PROFESSIONAL STANDARDS BUSINESS OBJECTIVES OF
THE NATIONAL TRUST
LEADERSHIP SKILLS: I have
exceptional leadership skills
which help me in effectively
encouraging the team
members within a business
organization.
The individual should
possess efficient leadership
qualities who can easily
motivate his team members
along with providing them
substantial training and
induction within the
organization. He is efficient
enough to create an
environment of teamwork
and corporation.
The National Trust want an
individual with the qualities
of mentorship, courage, and
confidence to act as a
manager of the organization
which will assist the National
Trust in attaining its goals
and aims for the future.
DECISION-MAKING SKILLS: I
have another quality of
making effective decisions
within the business
enterprise which can help
the organization in resolving
its issues and problems on
time.
The individual with decision-
making skills should be
intellectual and must possess
the quality of
thoughtfulness. He must
foresee the future by
analyzing the situations and
conditions of the external
environment of the
organization.
The National Trust wants a
manager with the skills of
making useful decisions for
the trust which can help the
organization in resolving its
threats and weaknesses in
advance along with
enhancing the loyalty and
trust of its visitors in the
market.
COMMUNICATION SKILLS: I
have the abilities to interact
with the people in a better
Communication skills of an
individual include most of
the languages which are
The manager of the National
Trust must have excellent
communication skills and
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way by using my skills of
both the verbal and non-
verbal communication
abilities.
used by different people
along with the knowledge of
making use of non-verbal
communications which
include the gestures and
postures of the individual.
should have the knowledge
of different languages and
should contain
thoughtfulness which helps
the organization in
maintaining a healthy
relationship with external
parties.
2.2 IDENTIFY OWN DEVELOPMENT NEEDS AND THE
ACTIVITIES NEEDED TO MEET THEM
IMPROVEMENT NEEDED WAYS TO IMPROVE SKILLS
LEADERSHIP SKILLS I can work on improving my leadership skills
by learning to follow first. I will follow the
skills of the leadership of my seniors along
with evaluating them with the results they
got. I will develop the quality of situational
awareness by seeing the bigger picture of
the circumstances. For being a good leader
in the organization I will inspire my
subordinates and team member (O'Connell,
2019).
COMMUNICATION SKILLS The skills of communication can be improved
by me by learning to listen in the first place
and taking feedback by the followers as well
as by the seniors about my skill and qualities
of interaction. The main point or the focus
point in the process of communication need
to be cleared to ensure effective
communication (Reh, 2019).
PROBLEM-SOLVING SKILLS I can improve my problem-solving
8

capabilities by getting complete knowledge
about the circumstances. The results will be
evaluated by me before taking any step
further in the process of making effective
decisions for the organization and the best
alternative as per the estimated results
which were calculated by me earlier
(Wroblewski, 2018).
2.3 IDENTIFY OPPORTUNITIES FOR DEVELOPMENT FOR
MEETING CURRENT AND FUTURE NEEDS
The opportunities of the market need to be understood by the manager of the National
Trust for gaining growth and success within the market. The opportunities for developing
the skills and capabilities of the employees within the organization is also needed to be
understood by the membership and visitor welcome manager at The National Trust.
To understand the strengths and weaknesses of the individual, the evaluating tool of SWOT
analysis can be used by the managers of the National Trust. I have analyzed my
opportunities and threats in the market as a manager of the organization along with
analyzing my strengths and weaknesses by using the Swot analysis. I have excellent
communication and interpersonal skills which help me in maintaining healthy relationships
with the parties external to the business organization. I have effective problem-solving skills
which will help the organization in gaining growth and success within the market.
There are many opportunities which are provided by the National Trust to the employees as
well as to the managers for improving their skills and capabilities. The organization
organizes different training sessions along with induction which helps the members and
employees to improve their abilities and drives their overall development within the
National Trust. I can use a variety of methods for improving my skills for my overall
development of career which include both the on-job and off-job training methods. I will
make substantial use of different case studies, online courses, group discussions, etc. These
methods will not only improve my abilities but will increase my productivity and expertize.
9

2.4 PERSONAL AND PROFESSIONAL DEVELOPMENT PLAN
BASED ON IDENTIFIES NEEDS
IMPROVE
MENT
NEEDED
CURRENT
SITUATION
AIMS
OBJECTIVES
OPPORTUNITI
ES FOR
DEVELOPMEN
T
STRATEGIES
FORMULATED
TIME
REQUIR
ED
MONITORING
AN
EVALUATION
LEADERS
HIP
SKILLS
The skills of
leadership are
very efficient
in me where I
can lead my
team and its
members in a
better manner
by
encouraging
them to
achieve the
goals of the
team.
The main
motive is to
motivate the
members of
the team to
achieve their
best efficiency
which can be
used for the
benefit of the
organization.
The skills of
leadership
help the
organization
in achieving
its goals in the
market along
with getting
success and
growth with
the help of
increasing the
capabilities of
the members
and staff of
the business
organization.
As a manager
of the
National
Trust, I will
use various
leadership
styles and
approaches by
increasing my
knowledge
about them. I
will use these
approaches
for motivating
and
encouraging
my
subordinates
and staff.
Two
months
The feedback
of the
employees
can be taken
along with
taking advice
from the
superiors
within the
organization
for improving
my
leadership
qualities
along with
assessing the
achievement
goals of the
organization.
10

COMMU
NICATION
SKILLS
I have
exceptional
communicatio
n skills which
help me in
solving the
problems of
the
subordinates
in a better
manner which
increases their
level of
satisfaction
while working
in the
organization.
The aim of
improving the
skills of
communicatio
n is to build a
healthy
relationship
with the
employees
and deal with
problems of
the
organization.
The
satisfaction
level of the
employee
within the
business
organization
can be
enhanced
with the help
of improved
communicatio
n skills.
The methods
which can be
used for
improving the
communicatio
n skills include
online
courses,
reading
newspapers,
learning
different
languages,
etc. which will
improve the
skills of
interacting
with the
visitors
(Riklan, 2017).
30 days The
evaluation of
the
improvement
communicati
on by self-
evaluation of
the results
along with
taking
feedback
from the staff
of the
National
Trust.
PROBLEM
-SOLVING
SKILLS
I have effective
problem-
solving skills
which help me
in analyzing
the
circumstances
of the
organization
and making
decisions
The main
motive is to
resolve the
issues of the
organization in
advance and
taking actions
accordingly for
the visitors
and members.
The loyalty
and
satisfaction of
the visitors
are increased
which will
result in their
repeated
visits in the
organization.
I will improve
my problem-
solving
capabilities by
putting extra
efforts in
gaining data
and
knowledge
before making
Two
month
The
evaluation of
my problem-
solving skills
can be done
by examining
the results of
the decisions
made by me
within the
11