This report presents a research study on labour turnover within Senheng Electric, a major electronics retail chain in Malaysia. The research investigates the factors contributing to employee departures, including issues such as low pay, lack of recognition, and poor work-life balance. The report provides background information on Senheng Electric's operations, history, and organizational culture. It explores the significance of the research, highlighting the impact of high turnover rates on business performance and the need for effective retention strategies. The study outlines the rationale behind the research, defines the problem statement, and establishes research aims, objectives, and questions. The report also reviews relevant literature, discussing common approaches to reduce employee turnover, such as exit surveys, engagement surveys, and data-driven solutions. The findings of this research aim to provide Senheng Electric with actionable insights to improve employee retention and optimize business operations.