Nursing Leadership and Management: Servant Leadership Report Analysis

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This report analyzes the principles of servant leadership within the context of nursing and healthcare management. It emphasizes the importance of servant leadership in healthcare settings, focusing on how qualities like empathy and active listening can facilitate effective interprofessional communication and improve patient care. The report also discusses the characteristics of a performance-driven team, including the role of intrinsic and extrinsic motivation in achieving optimal outcomes. The report uses real-world examples to describe how servant leadership can be applied in nursing, highlighting the benefits of this leadership style in fostering collaborative and efficient healthcare environments. The report concludes by emphasizing the significance of understanding and implementing servant leadership principles to improve team dynamics, patient outcomes, and overall healthcare quality.
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Running Head: NURSING LEADERSHIP AND MANAGEMENT 1
Nursing Leadership and Management
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NURSING LEADERSHIP AND MANAGEMENT 2
NURSING LEADERSHIP AND MANAGEMENT
Nursing Leadership and Management
Fundamental Principles of Servant Leaders
A type of leadership that emphasizes offering service to followers before leading these
followers is known as servant leadership. If a person claims to be a servant leader, it means that
they must hey must primarily put their focus on the well-being and the growth of the people who
come from their communities. (NTCBT, 2020) Servant leadership does not focus on the
acquisition of power but instead putting the other peoples' needs first and helping them to
develop and also to perform in the highest way possible. A servant leader believes that every
person deserves respect, civility, and trust and that all people are of value.
Two Servant Leadership Qualities that Support Interprofessional Communication in
Providing Patients Care
One of the qualities of a servant leader that support interprofessional communication in
Providing Patients Care is Empathy. When people are recognized and at the same time accepted
for who they are, they can relate well with other workers in ensuring proper delivery of services
to the patients. Servant leaders need to take co-workers as people and assume their good
intentions. (NTCBT, 2020) Servant leaders must exercise empathy even when they are forced to
reject their co-workers due to their performance or even their behavior.
Secondly, servant leaders must learn to listen. If a leader in the nursing field is identified
as a servant leader, listening is a skill that they must possess to maintain interprofessional
communication and offer care to their patients. (NTCBT, 2020)Before making decisions, servant
leaders must learn to listen to others deeply. Servant leaders must listen to what other people are
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NURSING LEADERSHIP AND MANAGEMENT 3
repeatedly saying. Listening must also include paying attention to what their spirit and mind are
saying.
Characteristics of a Performance-Driven Team
A performance-driven team is a team that works as a whole for a better outcome. In most
cases, this kind of team cannot happen naturally. (Cherry, 2020)They must be managed just like
they were formed. The importance of a performance-driven team must be recognized and
emphasized for better outcomes in the healthcare field.
In a performance-driven team, there are two types of motivations. One is intrinsic
motivation. The other one is extrinsic motivation. For intrinsic motivation, it is when members of
the teamwork so that they can be personally satisfied. (Cherry, 2020)For extrinsic motivation,
this is when a task is carried out so that the one performing it might be rewarded from outside.
It is essential to understand the two types of motivations so that the leader will know who
performed the task to be rewarded and who did the job because they love doing it, and they are
just satisfied even if they are not recognized.
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NURSING LEADERSHIP AND MANAGEMENT 4
References
NTCBT. (2020). Ten Principles. Servant Leader Journal. Retrieved 26 March 2020, from
http://www.servantleaderjournal.com/ten-principles.html.
Cherry, K. (2020). Extrinsic vs. Intrinsic Motivation: What's the Difference?. Verywell Mind.
Retrieved 26 March 2020, from https://www.verywellmind.com/differences-between-
extrinsic-and-intrinsic-motivation-2795384.
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