Exploring Servant Leadership: A Presentation for [Course Name]

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Part 1
The group presentation is developed on leadership and management which include the
description of the basic concept of leadership and management along with explanation of the
significance of leadership and management to efficiently lead and motive team members to
achieve certain goals and objectives and to effectively manage team of a business organization.
The presentation explains different components of leadership with the reference of servant
leadership such as the major role of servant leadership along with the description of abilities,
qualities and characteristics of servant leadership in business organization. In the presentation the
role of servant leadership describe the function of servant leadership in an organization for
fulfilling the needs of employees and promote the growth of the employees (Smith, et. al., 2016).
The presentation includes the description of servant leadership factors, characteristics, qualities
and components that are undertaken in consideration by business organization to efficiently
leading other members of business organization. In the presentation the major characteristics of
servant leadership are explained which includes effective listening, empathy in the workplace,
healing, awareness, persuasion, conceptualization, foresight, stewardship, commitment and
building community for effectively performing the concept of servant leadership in particular
business organization and the characteristics of servant leadership in the presentation state the
important characteristics a servant leader must possess within themselves. The characteristics of
servant leadership in the presentation states that a servant leader of a business organization must
be good listener, should possess the ability to empathize others, consist the potential to heal
others and one self, should aware about external and internal nature and must have the ability to
persuade other in business organization (Shin, et. al., 2015).
The presentation further includes the description of qualities of servant leadership which explains
and highlights the values that a servant leader possesses for everyone and other members. The
qualities of leader within a servant leadership consist in the presentation reflects different
components of servant leader qualities which states that a servant leader must value each
person’s opinions, establishing trust in the business organization along with building trust with
employees, providing growth opportunity to employees in the business organization through the

provision of effective training to the employees and also supporting personal growth in the
business organization. Further in the presentation other important qualities of servant leader are
stated which includes the ability to encourage and motivate employees in organization to
perform better in workplace of business organization. Moreover, in the presentation the concept
of servant leadership is briefly explained which describes that leader in servant leadership thinks
about benefit of others, growth opportunity for other employees and acting with humanity in the
business organization for sustaining long-term goal of organization (Gruber, et. al., 2015).
The final part of the presentation includes the description of pros and cons of servant leadership
in context of business organization under which the pros sector of servant leadership states the
advantages of leader within servant leadership in business organization which further reflects
that servant leader takes decisions with the view point of overall benefits of people associated
with the organization, encourages empathy among employees and within organization,
supporting future of the follower of servant leader and the leader in servant leadership aims to
efficiently serve customers. Moreover the cons of servant leadership in the presentation reflects
the drawbacks of leader within the servant leadership which states that servant leader takes
longer time in decision making process, role of leader usually decrease with in business
organization, generally consist the opinion of employees which delays further process and this
leadership decreases managerial authority of leaders. In conclusion the overall presentation aims
to explain the significance of leadership and management in a business organization through
briefly describing the concept of leadership and management along with the description of
servant leadership along with the description of servant leadership (Burton, et. al., 2017).
Part 2
While developing the presentation I seek the opportunity to grab significant knowledge regarding
leadership and management in business organization as while preparing the presentation I was
able to seek the knowledge of basic concept of leadership and management, role and function of
leadership in business organization, significance of leadership and management for motivating
and effectively leading team members in business organization and knowing about the required
qualities of leadership in reference with servant leadership within business organization. But I
have faced some problems during research process of the presentation in relation with the topic
of servant leadership characteristics in management process of business organization as while

researching about this topic I found a wide case of servant leadership relevant with leadership
significant in managing business process and operation which made me to face little confusion to
select a particular and relevant case for efficiently analyzing leadership significance but in the
end with whole team work we were able to choose and demonstrate best examples of servant
leadership which further effectively reflects the significance of servant leadership characteristics
in both business operation and management. While developing the presentation I altogether with
my group members were able to learn different characteristics and qualities of servant leadership
which helps business organization to efficiently motivate and lead employees, accomplish certain
goals, developing new objectives and efficiently carrying out decision making process in
business organization.
Moreover during the preparation of the presentation I came to know the effectiveness of servant
leadership in dealing challenges of business organization in relation with developing effective
communication in organization, encouraging team members towards achieving a certain goal,
enhancing the potential of organization employees, seeking employee’s opinion and enhancing
organization production. Thus during the preparation of the presentation I have seek the
knowledge of leadership and management framework along with the significance of servant
leadership in developing goals, generating new ideas, motivating employees innovation and
improving communication in business organization. As during analyzing the framework of
leadership and management in the presentation I came to know about leadership process,
purpose, capacity and potential that comes along with leadership in business organization and the
framework of management reflects management responsibility and authority to lead and direct
work of others along with the description of management functions such as planning, organizing,
directing, staffing and controlling employees and other team members to perform as per
management direction. Further during the preparation of presentation I face a short of confusion
with the topic of characteristics and qualities of servant leadership as both the concept were quite
similar in certain context while some elements of characteristics and qualities of servant
leadership are completely different but later on with the whole team efforts we were able to
sustain the main difference between characteristics and qualities of servant leadership in business
organization.

Moreover when I along with my team members reached the last part of the presentation I was
able to seek a wide knowledge about the pros and cons of servant leadership through I which I
came to know about the advantages and disadvantages of servant leadership in business
organization along with the description of servant leader role in business organization. And when
I altogether with my team was able to complete the presentation I also came across that I lack
some skills which I am required to improve for enhancing my abilities and to further enhancing
my future team work to effectively carry out communication among team members and
efficiently understand the capabilities of team members. Moreover I also came to know that I
have to improve my ability to enhance my technological skills for efficiently developing
presentation.

References:
 Burton, L.J., Welty Peachey, J. and Wells, J.E., 2017. The role of servant leadership in
developing an ethical climate in sport organizations. Journal of Sport
Management, 31(3), pp.229-240.
 Chiniara, M. and Bentein, K., 2016. Linking servant leadership to individual
performance: Differentiating the mediating role of autonomy, competence and
relatedness need satisfaction. The Leadership Quarterly, 27(1), pp.124-141.
 Gruber, D.A., Smerek, R.E., Thomas-Hunt, M.C. and James, E.H., 2015. The real-time
power of Twitter: Crisis management and leadership in an age of social media. Business
Horizons, 58(2), pp.163-172.
 Kurucz, E.C., Colbert, B.A., Luedeke-Freund, F., Upward, A. and Willard, B., 2017.
Relational leadership for strategic sustainability: Practices and capabilities to advance the
design and assessment of sustainable business models. Journal of Cleaner
Production, 140, pp.189-204.
 Newman, A., Schwarz, G., Cooper, B. and Sendjaya, S., 2017. How servant leadership
influences organizational citizenship behavior: The roles of LMX, empowerment, and
proactive personality. Journal of Business Ethics, 145(1), pp.49-62.
 Seto, S. and Sarros, J.C., 2016. Servant Leadership Influence on Trust and Quality
Relationship in Organizational Settings. International Leadership Journal, 8(3).
 Shin, Y., Sung, S.Y., Choi, J.N. and Kim, M.S., 2015. Top management ethical
leadership and firm performance: Mediating role of ethical and procedural justice
climate. Journal of Business Ethics, 129(1), pp.43-57.
 Smith, W.K., Lewis, M.W. and Tushman, M.L., 2016. Both/and” leadership. Harvard
Business Review, 94(5), pp.62-70.
 Xu, A.J., Loi, R. and Ngo, H.Y., 2016. Ethical leadership behavior and employee justice
perceptions: The mediating role of trust in organization. Journal of Business
Ethics, 134(3), pp.493-504.

 Yang, Z., Zhang, H., Kwan, H.K. and Chen, S., 2018. Crossover effects of servant
leadership and job social support on employee spouses: The mediating role of employee
organization-based self-esteem. Journal of Business Ethics, 147(3), pp.595-604.