Certificate IV in IT: Server and Network Documentation Proposal Report

This report is a comprehensive proposal for server and network documentation for ABC Real Estate, a Sydney-based real estate company undergoing an office relocation. The report addresses the company's current IT infrastructure issues, including an unreliable server, insufficient RAM, lack of disk redundancy, and outdated network equipment. The student is tasked with researching and recommending a suitable server operating system and network services, designing network diagrams and checklists, and creating policy and procedure manuals. The report covers various aspects, including server requirements, network configuration, data migration, backup and recovery, and a bill of materials. The student must also address workplace safety requirements and provide a project cost breakdown. The goal is to provide ABC Real Estate with a robust and well-documented IT infrastructure to support its business operations, including secure access to shared folders and a reliable server environment capable of running their SQL database and integrating with their cloud-based SaaS application. The assessment includes evaluating the current infrastructure, proposing a new IT infrastructure, and developing technical and network documentation for the new setup.

T-1.8.1_v3
Details of Assessment
Term and Year Time allowed N/A
Assessment No 1 of 2 Assessment Weighting 40%
Assessment Type Report Writing
Due Date Week 4 Room George St
Details of Subject
Qualification ICT40115 Certificate IV in Information Technology
Subject Name Server Management and Documentation
Details of Unit(s) of competency
Unit Code (s) and
Names
ICTNWK401 Install and manage a server
ICTNWK412 Create network documentation
Details of Student
Student Name
College Student ID
Student Declaration: I declare that the work submitted is my
own and has not been copied or plagiarised from any person or
source. I acknowledge that I understand the requirements to
complete the assessment tasks. I am also aware of my right to
appeal. The feedback session schedule and reassessment
procedure were explained to me.
Student’s
Signature: ____________________
Date: _____/_____/_________
Details of Assessor
Assessor’s Name
Assessment Outcome
Assessment
Result Competent Not Yet Competent Marks /40
Feedback to Student
Progressive feedback to students, identifying gaps in competency and comments on positive improvements:
_______________________________________________________________________________________
_______________________________________________________________________________________
_______________________________________________________________________________________
_______________________________________________________________________________________
_______________________________________________________________________________________
_______________________________________________________________
Assessor Declaration: I declare that I have conducted a
fair, valid, reliable and flexible assessment with this student.
Student attended the feedback session.
Student did not attend the feedback session.
Assessor’s
Signature: ___________________
Date: _____/_____/________
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Purpose of the assessment
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The purpose of this assessment is to assess the student in the following
outcomes:
Competent
(C)
Not yet
Competent
(NYC)
ICANWK401 Install and Manage a Server
1. Determine network documentation requirements
1.1 Prepare for work, according to site specific safety requirements and
enterprise workplace health and safety (WHS) processes and procedures
1.2 Obtain server applications and features from appropriate person
1.3 Choose most suitable operating system features and network
services with reference to required server solution and technical
requirements
1.4 Review required installation options
1.5 Analyse data migration requirements
1.7 Arrange access to site and advise client of deployment and potential
down time
ICTNWK412 Create network documentation
1. Determine network documentation requirements
1.1 Consult with appropriate personnel
1.2 Identify network documentation standards
1.3 Define network configuration
1.4 Develop naming standards and labelling schemes
1.5 Develop network addressing scheme and verify, using calculations
2. Design network diagrams and checklists
2.1 Identify network software mapping tools
2.2 Use network software mapping tools to design network diagrams
2.3 Develop plans and checklists
2.4 Develop manuals
3. Produce network documentation
3.1 Validate documentation structure with appropriate personnel
3.2 Produce network diagrams
3.3 Produce network plans and checklists
3.4 Produce procedure and policy manuals
3.5 Prepare documentation for publication
4. Complete network documentation
4.1 Check network documentation with appropriate personnel
4.2 Select appropriate media
4.3 Publish network documentation
4.4 Record and store essential network documentation
4.5 Notify appropriate personnel of the completed network documentation
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Assessment/evidence gathering conditions
Each assessment component is recorded as either Competent (C) or Not Yet Competent (NYC). A student
can only achieve competence when all assessment components listed under “Purpose of the assessment”
section are recorded as competent. Your trainer will give you feedback after the completion of each
assessment. A student who is assessed as NYC (Not Yet Competent) is eligible for re-assessment.
Resources required for this assessment
 Computer with relevant software applications and access to internet
 Weekly eLearning notes relevant to the tasks/questions
Instructions for Students
Please read the following instructions carefully
 This assessment has to be completed In class At home
 The assessment is to be completed according to the instructions given by your assessor.
 Feedback on each task will be provided to enable you to determine how your work could be improved.
You will be provided with feedback on your work within two weeks of the assessment due date. All other
feedback will be provided by the end of the term.
 Should you not answer the questions correctly, you will be given feedback on the results and your gaps in
knowledge. You will be given another opportunity to demonstrate your knowledge and skills to be deemed
competent for this unit of competency.
 If you are not sure about any aspect of this assessment, please ask for clarification from your assessor.
 Please refer to the College re-assessment for more information (Student handbook).
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Assessment Task 1- Project/Report Writing (40%)
In this assessment task, you are required to research and document on a suitable operating systems
for a server and create a network documentation for an office environment. The concept behind this
assessment is that you are able to review, research, recommend and confirm on key tasks
chronologically listed below, which are applicable and associated with the skills you need to gain to
successfully install and manage server and present to client a comprehensive network
documentation. The document produced will be a report, more specifically a proposal report
documented as per Table of contents outlined after the case study.
Key tasks are:
For Server/Network Environment
1. Arrange access to site to cover (as per case study)
a. Preparation for site specific safety requirements
b. Preparation for workplace health and safety (WHS) processes and procedures
c. Advising client of deployment and potential down time
2. Review server applications and features provided in the case study
3. Choose most suitable operating system features and network services
4. Review required installation options
5. Analyse data migration requirements
For Creating Network Documentation
1. Determine network documentation requirements
2. Design network diagrams and checklists
3. Produce network documentation
4. Complete network documentation
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Case Study:
ABC Real Estate office is based in Sydney CBD. They have been operating in a small office for over 5
years. Business has grown and they have now planned to relocate to a new bigger office.Their
business team has grown to 15 staff. ABC Real Estate has approached your business XYZ ICT
Consulting Pty Ltd to assess their current network and ICT services and hardware infrastructure and
have you propose a suitable solution where the new site office will have a new network set-up with
new server, router, switches and wireless devices, some new desktops etc so that their business does
not suffer any downtime due to office relocating.
Additionally, ABC Real Estate new and current office site is currently undergoing renovationandhas
new workplace safety policy where external site visits require a prior appointment made and a safe
work method statement document produced back by yourself for any hazards identified. Please refer
to Appendix 1 for a template that can be used.
ABC Real Estate has 2 Executive directors, 5 Sales and Marketing Staff, 1 Operations Manager, 1
Human Resource Manager, 5 Administration Staff, 1 Accountant.You are also provided with the
following information of their current Network diagram and server capacity, including list of IT issues
that they are currently facing on their server, network and desktop environment.
Current Network Infrastructure/Diagram:
Figure 1: Current IT Infrastructure
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Background to IT Issues
Their Business critical application isConsole SQL DB whichuses a SQL server which is hosted in-
house and has the following hardware and software configuration. You are not required to manage
the installation and deployment of this SQLserver software but you are toprovide a server
environment that is capable of running the SQL server.The business also accesses a cloud based
software as a service (SaaS) called eSales that has potentials of Active Directory Sync if ABC Real
Estate are able to migrate to Windows 2012 R2 server environment. Here again, you do not need to
scope the Active Directory Snyc project work for this SaaS.
Due to virtualisation requirement for future applications and client web portal, ABC Real Estate needs
to procure a server environment running on Linux which could be provided on the same single server
hardware, virtualised, with the two Network Operating Systems Linux and Windows 2008 or 2012
installed.
For Linux Network operating systems, web portal vendor preference are on Fedora Version 19 till 22.
For test environment purposed client requires only 1 workstation PC installed with Linux workstation
operating system.
Current Server Specification
Configuration Value
Processor Intel i7 4 core Processor @ 2.8Ghz/core
Memory 8GB
Disks 1x 1TB Disk
Network 1 Gbps
Volumes C:\ (OSDISK) – 78GB Free/150GB Total
D:\ (DATA) – 201GB Free/781GB Total
OS Windows 2008 R2 SP1
SQL SQL 2008 Express Edition
SQL Database Size ~9GB
NOTE: Users do not have Remote Access and the administrator only uses VNCVirtual Network
Computing to remotely connect to his/her workstation.
Current issue:
1. Business critical server is an Intel ‘whitebox’ (PC) and not a reliable/commercial product.
2. 8GB of RAM is not sufficient for SQL server hosting a 9GB database with multiple concurrent
access.
3. There is no disk redundancy either through RAID or otherwise on the business critical server.
4. Network equipment is home/SOHO grade and not suitable for a small business.
5. There is no consistent method for remote access.
6. Backup methodology is proprietary application dependant and error-prone due to reliance
on physical intervention.
7. Rack/IT equipment does not have any physical security.
8. There is no backup power supply or UPS.
9. 5 x work station PC for Administration staff are running on windows XP which needs to be
upgraded to windows 7 or 8 with new hardware.
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Your company have previously performed a software based network audit via use of wireshark.
Please refer to Assessment 1 – Appendix 1 Network Function Matrixspreadsheet andheading
‘Complete Appendix 1 – Network Function Matrix’ in this report document.
In addition to solving above current issues, ABC Real Estate would mainly require the new server
environment provided with secure and reliable access to their shared folder where documentation are
stored securely by multiple staff as per their business document filing requirement. A description of
which is provided below.
Root Drive
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Executive Drive
Full Access: 2 Executive Directors
Admin: 2 Executive Directors
General Usage Drive
Full Access: 2 Executive Directors, 1 Operations Manager
Admin: 2 Executive Directors, 1 Operations Manager
Client Documents
Full Access: All staff
Accounts
Full Access: Accounts
Sales and Marketing
Full Access: Sales and Marketing
Human Resource
Full Access: Human Resource
Manager
Company Documents
Full Access: All Staff

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Additional Details:
This project will require a structured research as per tablet of content requirement of information.
There are many resources on the Internet that may assist you in compiling this report as well as PC
magazines and books in the library. However, all work that you submit as a part of this assignment is
to be your own work.
Your assessor will be looking for:
Requirements and deliverables
1. What to submit
a. You are to provide this information in a report format as Outlined in the Table of Contents in
this document.
2. When to submit
a. You will need to submit this by Week 3. Please review your work with your assessor by week
2. This report will be used for your second assessment delivery of practical task for the same
case study.
3. Table of Contents
o Cover Page
o Table of Contents
o Executive Summary(2 Mark)
o Introduction (1 Mark)
o Project Objective(4 Marks)
o Current Infrastructure(2 Marks)
o Proposed Infrastructure(15 Marks)
 Server Requirements/Configuration (2 marks)
 Suitable Network Operating Systems/Services (2 marks)
 Network Requirement/Configuration (2 marks)
 Technical/Network Documentation (5 marks)
 Network Diagram Using Network Software Mapping Tools
 Network Plans/IP Addressing Scheme
 Policy/Procedure Manuals
 Data Migration Requirements
 Complete –Network Function Matrix (2 marks)
 Backup and Recovery Requirement (2 marks)
o Bill of Material (Including Licencing)(3 Mark)
 Server (1 mark)
 Network Hardware (2 mark)
o XYZ ICT Consulting Services(8 Marks)
 Breakdown of Project Task (4 marks)
 Downtime and Contingency Plan (2 marks)
 Project Task Cost (2 marks)
o Project Approval/ Client Sign-off document to Validate Documentation Structure (2
Mark)
o Appendix1: Office/Site Workplace Inspection Checklist (1 Mark)
o Appendix2: Safe Work Method Statement (1 Mark)
o Appendix3: Network Installation Checklist (1 Mark)
TOTAL MARKS: /40%
Report Formatting
Number all pages at the bottom centre of the page
Each page. Use 1.5 line spacing
Use the Arial font at either 11pt or 12pt size
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SERVER AND NETWORK
DOCUMENTATIONPROPOSAL AND
RESEARCH REPORT FOR ABC REAL ESTATE
PTY LTD
SUBMITTED TO: -----
EXECUTIVE DIRECTOR
ABC REAL ESTATE PTY LTD
SUBMITTED BY: -----------
IT MANAGER
XYZ ICT Consulting Pty LTd
DATE: DD MONTH YYYY
Table of Contents
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Executive Summary:.............................................................................12
Introduction:........................................................................................................................................12
Project Objective:................................................................................................................................13
Current Infrastructure:........................................................................................................................13
Proposed IT Infrastructure:.................................................................................................................14
Server Requirements/Configuration:...............................................................................................14
Suitable Network Operating System/Services:................................................................................14
Network Requirements/Configuration:...........................................................................................14
Technical/Network Documentation:...............................................................................................14
Network Diagram:.......................................................................................................................14
Network Plans/IP Addressing Scheme:........................................................................................14
Policy/Procedure Manuals:..........................................................................................................14
Data Migration Requirements:....................................................................................................14
Network Function Matrix:...............................................................................................................15
Backup and Recovery Requirements:..............................................................................................15
Bill of Materials:..................................................................................................................................16
XYZ ICT Consulting Services:................................................................................................................17
Breakdown of Project Task: Sampler...............................................................................................17
Downtime and Contingency Plan:....................................................................................................20
Project Task Cost:............................................................................................................................21
Project Approval/Client Sign-off Document........................................................................................22
SIGNED AGREEMENT...........................................................................................................................22
Appendix 1: XYZ ICT Consulting Pty Ltd – Office Workplace Inspection Checklist................................23
Appendix 2: Safe Work Method Statement (SWMS)...........................................................................26
Appendix 3: Network Installation Checklist.........................................................................................28
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Marking Sheet
Report should include below components: MARKS
Executive Summary /2
Introduction /1
Project Objective /4
Current Infrastructure /2
Proposed Infrastructure (15 Marks)
Server Requirements/Configuration /2
Suitable Network Operating Systems/Services /2
Network Requirement/Configuration /2
Technical/Network Documentation
 Network Diagram Using Network Software Mapping Tools
 Network Plans/IP Addressing Scheme
 Policy/Procedure Manuals
 Data Migration Requirements
/5
Complete –Network Function Matrix /2
Backup and Recovery Requirement /2
Bill of Material (Including Licensing) (3 marks)
Server /1
Network Hardware /2
XYZ ICT Consulting Services (8 Marks)
Breakdown of Project Task /4
Downtime and Contingency Plan (2 marks) /2
Project Task Cost (2 marks) /2
Project Approval/ Client Sign-off document to Validate Documentation Structure /2
Appendix1: Office/Site Workplace Inspection Checklist /1
Appendix2: Safe Work Method Statement /1
Appendix3: Network Installation Checklist /1
Total /40
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Executive Summary
The report is prepared for ABC Real Estate office for the management of relocation of the 5 smaller
office into a new bigger office. The contract for assessment of the current ICT service and hardware
infrastructure and propose a suitable solution has been provided to XYZ ICT consulting Pty Ltd. For
the proposal of the new infrastructure the server requirements is evaluated and a suitable network
operating system is proposed that would handle the SQL server and eSales application. The
configuration that are needed to be performed on the network is given in the report along with the
network diagram and the IP addressing scheme that would help to understand about the details of
the network. A network policy manual is created for defining the services offered by the network
and the restriction. The need of data migration is evaluated and documented in the report along
with a network functional matrix listing the devices and its use for the development of the network.
The report also attaches the backup and recovery requirement and billing of materials for estimating
the budget of network development. The project task is broken down and a down time and
contingency plan is prepared including the cost for completion of each of the task. In the last section
of the report a project approval and client sign off document is used for the validation of the
document structure.
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Introduction:
A virtualized environment is needed to be prepared for ABC Real Estate Office for the management
of the organizational growth and solving the current problem faced by the users. The current
specification of the server is evaluated for analysing the problems and proposing the new server that
is needed to be implemented for running Windows server 2012, Microsoft SQL server and Fedora in
a single instance. An evaluation is made on the remote access requirement and an appropriate
backup methodology is suggested such that no data is lost during migration and error. The security
requirement and management of access to files and information is needed to be implemented based
on the hierarchal framework. A research is made on the equipment’s needed for the development of
the network and the cost the device is documented for development of a budget of the project.
Project Objective:
The main objectives for the development of the network solution are given below:
 To evaluated the current network infrastructure and identify the problems in the network
 To propose a network solution for the organization to eliminate the current problems
 To create an IP addressing scheme for configuring the network devices and allow expansion
for meeting the future growth of the company
 To create a network policy for improving the security and eliminate the internal threat acting
on the network.
 To identify the data migration requirements and create a data backup plan
 To identify the cost of equipment and software licensing
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Current Infrastructure:
The current network of ABC Real estate used an ADSL connection for transferring of data over the
copper wires of an existing phone line and form an internet connection. It is used such that both the
phone and internet at the same time. It is better than the dial up connection because it allows to
access the internet simultaneously while making a phone call. An ISDN connection is used as a
backup and it provides digital connectivity to the end to end devices for the voice and data using
multiple multiplexed communications and employment of signalling protocol over the multiple
channels. The ISDN connection is slower than the ADSL connection and it can be replaced with
another ADSL connection for improving the reliability of the network.
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Proposed IT Infrastructure:
Server Requirements/Configuration:
Dell PowerEdge T330 Tower Server is selected for handling the multiple service and operation that is
currently required by the organization i.e. the server should be able to virtualise two operating
systems, one instance of Window 2012 to host the SQL server, and another instance to host the
client web portal using Fedora.
Therefore we choose the hardware and software listed as follows:
Hardware:
 Processors: Intel Xeon E3-1230 v6 Quad-Core 3.5GHz 8MB CPU
 Memory: 32GB (2 x 16GB) DDR4 PC4-19200 2400MHz Unbuffered Memory
 Hard Drive: 8TB (4 x 2TB) 7.2K 6Gb/s SATA 3.5" HDDs in RAID, Aventis Essentials: 3
Server Details:
 Dell PowerEdge T330 Tower Server $2,799.00
 Windows 2016 STD OS
 Intel Xeon E3-1230 v6 Quad-Core 3.4GHz 8MB
 32GB DDR4 RAM
 8TB Storage, RAID, Single PSU
 3 Year Warranty
 Price - $2,799.00
Suitable Network Operating System/Services:
The corresponding Operating System can be: Windows Server 2016
Network Requirements/Configuration:
A RAIDUS server is needed to be deployed in the network for the management of remote
authentication and connect the new site using VPN such that data can be securely transmitted
between the new site and the old office. The server is needed to be deployed for hosting the
WebPortal and configure it to meet the requirement of the organization. The router and switch is
configured as VLAN for management of the access of the different department to the server.
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Technical/Network Documentation:
Network Diagram:
Fig1: Network diagram
Network Plans/IP Addressing Scheme:
Major Network: 10.0.0.0/24
Subnet Name Needed
Size
Allocated
Size Address Mask Dec Mask Assignable
Range Broadcast
Executive
directors VLAN 2 2 10.0.0.136 /30 255.255.255.252 10.0.0.137 -
10.0.0.138 10.0.0.139
Sales and
Marketing Staffs 5 6 10.0.0.128 /29 255.255.255.248 10.0.0.129 -
10.0.0.134 10.0.0.135
Manager VLAN 2 2 10.0.0.140 /30 255.255.255.252 10.0.0.141 -
10.0.0.142 10.0.0.143
Administration
Staff 1 2 10.0.0.152 /30 255.255.255.252 10.0.0.153 -
10.0.0.154 10.0.0.155
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Account 1 2 10.0.0.148 /30 255.255.255.252 10.0.0.149 -
10.0.0.150 10.0.0.151
Server 2 2 10.0.0.144 /30 255.255.255.252 10.0.0.145 -
10.0.0.146 10.0.0.147
Guest 125 126 10.0.0.0 /25 255.255.255.128 10.0.0.1 -
10.0.0.126 10.0.0.127
Policy/Procedure Manuals:
The 2 executive directors and the operation manager would have full access of the network and the
data residing in the server. The company’s document can be accessed by all the staffs and files of
human resource is available for human resource manager. The sales and marketing files would be
accessible to employees of sales and marketing. The client documents would be accessible to all the
staffs. The files and information would be stored in two drives i.e. General usage and Executive
drives and the files and information are needed to be accessed according to the policy.
Data Migration Requirements:
The source server and the targeted server is needed to be compatible with each other for meeting
the requirement of data migration. The main requirement for the migration of data is replacement
of the equipment, performing upgrades on the current network, relocation of the data centre and
web consolidation.
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Network Function Matrix:
Networ
k
Segme
nt
Devices Use
OSI Layer
relative
description
Network
requirement
summary and
design concept
/Description standards/
protocol/ports
Edge
and
LAN
Networ
k
Internet High Speed
ADSL -
Unlimited
Connectivit
y to: 1. the
world wide
web
Internet
Service
Provider -
OSI Layer 3
Network
device
Internet Protocol v4
Supplier -
Telstra
2. Access
to eSales
(SaaS)
Service
Internet
Gatewa
y
Internet
Gateway
Modem/NTU
Provide
secure
connection
to: 1. the
world wide
web
LAN OSI
Layer 3
Network
Device
Internet Protocol v4,
TCP/IP and UDP,
DHCP
Supplier -
Telstra
2. Access
to eSales
(SaaS)
Service
3. IP Sec
VPN
Voice
Service
Voice
Network -
ASDL
VoIP Service
Provider -
OSI Layer 1,
2 and 3
voice
network
Internet Protocol v4,
TCP/IP and UDP
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Device and
cables
Supplier -
Telstra
PBX Network
- iPECS
Ericsson-LG
Internal
Private
Business
exchange
services
Internal
business
exchange/ph
one system -
OSI Layer 1,
2, and 3
device and
cables
Internet Protocol v4,
TCP/IP and UDP
Supplier -
XYZ ICT
Consulting
LAN
Etherne
t
Network
Cat6 - 1Gbps
cable use
connectivit
y within the
LAN for
internal
end-user
device
connection
to external
and
internal
services
OSI Layer 1,
2, and 3
cables,
switches and
network
devices
establish of
ethernet
network –
Extended
Star
Topology
Networ
k
Segme
nt
Devices
Description Use
OSI Layer
relative
description
Network
requirement
summary and
design concept
Service
s
Networ
k
Servers
DHCP server Assigning Layer 1 Internet Protocol v4,
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IP address TCP/IP and UDP
Print Server
Manageme
nt of print
jobs
Layer 1
Internet Protocol v4,
TCP/IP and UDP
Internet Protocol v4,
TCP/IP and UDP
DNS Server Layer 1
Internet Protocol v4,
TCP/IP and UDP
Hosting
WebPortal
Internet Protocol v4,
TCP/IP and UDP
RADIUS
SERVER
Remote
Authenticat
ion Dial-In
User
Service
Layer 1
Internet Protocol v4,
TCP/IP and UDP
Router/
Firewall
Cisco 2811
For routing
the data
packets
and
managing
access
control
Switches/
Access
Points
Cisco 2960
For
connecting
the host
Cloud/Off-
site
AMAZON
EC2
Layer 1:
Infrastructur
e, 2:
Hypervisor,
3: Software
defined data
center, 5
Internet Protocol v4,
TCP/IP and UDP
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Service, 6:
applications
Virtual
computer
Renting
Internet Protocol v4,
TCP/IP and UDP
Microsoft
Azure Datacenter
Layer 1:
Infrastructur
e, 2:
Hypervisor,
3: Software
defined data
center, 5
Service, 6:
applications
Internet Protocol v4,
TCP/IP and UDP
Google Drive File
storage
Layer 1:
Infrastructur
e, 2:
Hypervisor,
3: Software
defined data
center, 5
Service, 6:
applications
Internet Protocol v4,
TCP/IP and UDP
Backup and Recovery Requirements:
To backup and recover lost data or any accidental breakdown, large number of storage
space is required to save critical data. Here I list some backup options and their
corresponding cost:
Tape Backup unit
WD 10TB Elements Desktop Hard Drive - USB 3.0 - WDBWLG0100HBK-NESN
Price - $192.00
Uninterrupted Power Supply
CyberPower CP1000AVRLCD Intelligent LCD UPS System, 1000VA/600W, 9 Outlets, AVR, Mini-Tower
Price - $101.28
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Bill of Materials:
Product Part Number/SKU Quantit
y
Unit Price
excl. GST
Total excl.
GST
UPS CP1000AVRLCD 1 $101.28 $101.28
Backup Unit WDBWLG0100HB
K-NESN
1 $192 $192
Server Dell PowerEdge
T330 Tower Server
1 $2,799.00 $2,799.00
Router Cisco 2811 1 $1126.50 $1126.50
Switch Cisco 2960 2 $819.00 $1638.00
PC Dell Optiplex 7010
SFF Desktop PC
5 $162.84 $814.2
Total excl. GST $6670.98
GST NA
Total Incl. GST $6670.98
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XYZ ICT Consulting Services:
Breakdown of Project Task: Sampler
Phase Device Task Breakdown
Hours
Design
As per
document
reported
Network Design and Architecture 4
Deployment
Configure
Cisco Router
Configure Routing 2
Configure WLAN 0.5
Configure EzyVPN 1
Configure best practices + Device
hardening 1
Configure
Server
Selection of server 3
Active directory configuration 0.5
Print server configuration 0.5
DHCP server configuration 0.5
DNS configuration 0.5
Hyper V configuration 0.5
Installation of Windows Server 2012 on
VmWare 0.5
Installation of SQL server 2017 on
Windows server 2012 VM 0.5
Active directory configuration on Windows
server 2012 VM 0.5
DNS Server configuration on Windows
server 2012 VM 0.5
File server configuration on Windows
server 2012 VM
0.5
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Phase Device Task Breakdown
Hours
Configuration of group management
policy on Windows server 2012 VM 0.5
Creation of Fedora VM 0.5
Installation of default packages on Fedora
Vm 0.5
Testing the server connectivity 0.5
Ping the VMs 0.5
RAID configuration 0.5
Create backup 0.5
Prepare
Network
Documentation
Analyse requirement 3
Site Survey 1
Creation of network policy documentation 0.5
Create network topology diagram 0.5
Document server names, role and IP
address 0.5
Creation of change log for server 0.5
Document software version and licenses 0.5
Document hardware component 0.5
Document active directory 0.5
Document server location 0.5
Document external trust 0.5
Evaluation of backup software 0.5
Documentation of backup procedure 0.5
Documentation of back software used 0.5
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Phase Device Task Breakdown
Hours
Labelling everything 0.5
Evaluation of document 0.5
Disaster recovery strategy 0.5
Disaster recovery plan 0.5
Document service and platform used 0.5
Document access control and guidelines 0.5
Testing &
Validation
Testing
Connectivity
Configure mapped drives and desktop
software 0.25
Check Internet connectivity 0.15
Check WLAN connectivity 0.5
Check VPN 0.5
Test Server Functional testing 0.5
Unit testing 0.5
Structural testing 0.5
Exploratory testing 0.5
Component/Subcomponent testing 0.5
Walkthrough inspection 0.5
check design, Verification 0.5
Developmental integration test 0.5
User acceptance testing 0.5
Developmental system testing 0.5
Performance/load/stress testing 0.5
Security/access test 0.5
Usability test 0.5
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Phase Device Task Breakdown
Hours
Test Work
Station
Ping the windows server 0.5
Ping Fedora server 0.5
Access web portal 0.5
Login to portal 0.5
TOTAL HOURS 42.90
Downtime and Contingency Plan:
Scheduled downtime
We propose a 30 minutes downtime on every Friday evening outside of business hours to
install security patches for workstations and servers.
Hardware failure
In case of hard drive failure for the server, since we are using RAID 0 configuration, we can
rebuild the entire RAID with no data loss. In the unlikely case of simultaneous hard drive
failures, we can restore from backup.
In case of server hardware failure, we will fallback to the old server until the new server
equipment can be replaced.
Power outages
In case of power outage the UPS will be able to provide 110 minutes of power for the
estimated load, it should provide ample time for staff to save and backup their work.
Backup Strategy
We recommend using the grandfather-father-son rotation scheme for the tape backup.
These are scheduled on monthly, weekly, daily respectively, with another 3 monthly backup.
Some of the tapes should be moved offsite for safe keeping in case of major disaster such
as fire.
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Project Task Cost:
Description Qty Unit Price
excl. GST
Total excl.
GST
IT Labour - Network Design & Architecture -
Hourly Rate 4 30/Hr 120/hr
IT Labour - Server, Network, Switches, Router
Configuration - Hourly Rate 4 35/hr 140/hr
Total IT Labour Hours and Cost 8 65/hr 260/hr
GST NA
Total incl. GST 260/hr
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Project Approval/Client Sign-off Document
XYZ ICT Consulting Pty Ltd will work closely with ABC Real Estate Pty Ltd to explain
the above recommendations and the costs involved. We would like to give you
enough time to understand the project and will collaborate on any modifications
which may be required.
Below proposed pricing includes purchase of hardware and professional services
outline in the proposal.
Summary of Pricing
The cost of IT hardware proposed is 6670.98 incl. GST
The cost for our professional services – IT Services is 10920 incl. GST
Total XYZ ICT Consulting Pty Ltd once-off cost: $17590.98 incl. GST
SIGNED AGREEMENT
MEMORANDUM OF UNDERSTANDING – Server, Network and Desktop
implementation
This document forms a Memorandum of Understanding between XYZ ICT
Consulting Pty Ltd and ABC Real Estate Pty Ltd for the provision of a Server,
Network and Desktop implementation by XYZ ICT Consulting Pty Ltd to ABC Real
Estate Pty Ltd.
------
IT MANAGER
XYZ ICT Consulting Pty Ltd Pty
Limited
-------
Executive Director
ABC Real Estate Pty Ltd
DDMONTHYYYY DDMONTHYYYY
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Appendix 1: XYZ ICT Consulting Pty Ltd – Office
Workplace Inspection Checklist
This checklist is used to confirm any workplace hazards which are identified are reported back to
client.
Client Name: Inspection Date:
Areas inspected: Inspected by:
1. General work environment
Inspection item Yes No N/A Notes
Floor surfaces are flat, even and dry
Floor coverings are in good condition
Walkways are clear of obstructions and trip hazards
e.g. boxes, electrical cords
All areas are adequately lit
Ventilation feels adequate e.g. not stuffy
Temperature is within acceptable limits e.g. 20-
260C
Area is clean, tidy and uncluttered
Toilet/kitchen facilities are accessible and clean
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2. General Electrical safety
Inspection item Yes No N/A Notes
Power outlets (GPOs) and light switches are
operational and in good conditon
Power boards are used in preference to double
adapters, and not overloaded
Power leads are in good condition e.g. not frayed or
damaged
Electrical appliances are kept clear of wet areas
Portable plug-in electrical office and kitchen
equipment (e.g. power cords, projectors, toasters,
kettles) have been tested and tagged.
3. Communication Room/Area
Inspection item Yes No N/A Notes
Concrete flooring present where communication rack
present
All cords and wires are kept out of the way
Proper seating and ventilation to conduct work
Power Surge and UPS equipment present for power
failures and surge protection
Issues with dust, moisture or liquids
4. Workstations
Inspection item Yes No N/A Notes
All cords and wires are kept out of the way
Proper seating and ventilation to conduct work
Issues with dust, moisture or liquids
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5. Emergency preparation
Inspection item Yes No N/A Notes
Exit signage is illuminated
Exit pathways are clear of obstructions
Fire doors are operational, e.g. open and close
easily, and not chocked open
Fire stairs are well lit
Local emergency contacts are displayed e.g. chief
warden, local emergency wardens, nominated first
aid officers
Emergency evacuation signage is displayed in
common areas of the building e.g. lift lobby, main
corridors
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Appendix 2: Safe Work Method Statement (SWMS)
ORGANISATION DETAILS
Principal Contractor:
XYZ ICT Consulting Pty Ltd Contact number: XX XXXXXXXX
Project Manager: (Your Name) Contact number:
Person completing the SWMS: (Your Name) Contact number:
Position: (Your Position) Reviewed by:
Date prepared: Review date:
PROJECT DETAILS
What is the scope of the work Install new server, network and PC/desktop equipment for ABC Real Estate new office site
What risk are associated with
work activities (if any)?
Electric shock
Identify each task in order Specify the hazards you have
identified.
What are the risks to health
and safety?
Describe your control
measures, list as many as
possible.
Who is responsible for
Implementing and
monitoring the controls?
Install Server Hardware ESD Electric Shock ESD simulators may be used
to test electronic devices
Project Manager
Install Network Hardware ESD Electric Shock ESD simulators may be used
to test electronic devices
Project Manager
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Install Desktop hardware ESD Electric Shock ESD simulators may be used
to test electronic devices
Project Manager
…any others?
This SWMS has been developed in consultation and has been read, understood and signed by all workers undertaking the scope of works:
Print Names: Signatures: Dates:
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