Service Consultant Application: Resume for Business Development Role

This document presents a resume and cover letter from a student applying for a Service Consultant position. The resume highlights the applicant's experience as a checkout operator at Countdown, where they managed business operations, staff recruitment, training, and customer relationships. It emphasizes skills in business development, sales, organizational planning, and customer service, along with a strong track record of exceeding expectations. The applicant's educational background includes a Bachelor of International Tourism Management, minoring in Business Management, and a Certificate in Academic English Language. The resume also showcases expertise in team management, time management, and communication, with proficiency in multiple languages. The applicant expresses an aim to contribute to the continuous growth of a high-performance organization.

FIRST NAME LAST
NAME
Address · Phone
Overview
The strong qualities of mine are performance- focused, result –concerned and strategically ready perspective as a client
service specialist. I am content with the experience of constructing a wide –ranging business development for achieving
expected developments. I also possess the ability to maintain the uprightness of the brand and the corporate
responsibilities. I am known for making best possible use off the creative approaches and innovativeness in order to fulfil
the organizational goals as well as the functional goals. My negotiation skills and customer handling skills along with the
interpersonal skills, the team management skills, detailed knowledge in the fields of sales, marketing will undoubtedly help
me to prove effective for your organization.
Aims
To become connected with such an organisation that is high performing in terms of service and product delivery, where I
will be able to apply my knowledge and skills for its betterment and growth.
EXPERIENCE
Countdown, under progressive Enterprises, Auckland, New Zealand November 2016 – Present
Checkout operator
 provide good customer service (My job role is to supervise over the promotion and pricing of few designated
products and manage the business operations while handling the staff recruitments. The job priorities also
include the inspection of the staff performance and training programs, reconciliation of the stock, providing
the exemplary management of the customer relationships and at the same time generating revenues.)
PROGRESSIVE ENTERPRISES (Countdown), Auckland, New ZealandNovember 2016- present
Checkout operator, Service Deli Assistant . Guarantees the sanitation and hygiene of department shelving, appliances, refrigeration equipment, prep areas,
storage areas, office areas, and display areas. Supports in collaborating and coordinating with the department activities, and undertakes the responsibility to
ensure that goals are properly communicated to the employees and attained. contributes in the receipt of all imported products, and investigates the items for maintaining optimum quality;
reconciles products received with packing slips, invoices, purchase orders and claim forms. keeps strict investigation and facilitation of safe work practices, health and safety policies, to the workers and
other stakeholders.
Key Achievements: Overshot expectations persistently of customers for service and provided a healthy environment for everyone in
compliance with Countdown’s customer service standards Received appraisal twice for brilliant work performance throughout career in Progressive Enterprises.

EDUCATION
AUCKLAND UNIVERSITY OF TECHNOLOGY, New Zealand  expected graduation 2019
Bachelor of International Tourism Management, minoring in Business Management
Human Resource Management, Social Entreprenuerhip, Management of Small and Medium Sized Enterprises
(SMEs) ,Diversity at work, Management and Organisation
Unitec , Auckland  2014
Certificate in Academic English Language Level 4
Expertise
cultivated corporate and team management capabilities Have excellent time management skills in delegating everyday tasks, can decide in the right way in critical
situations, can manage any project by setting goals and encouraging the other members in the team to
accomplish the task by the respected deadline. Also have the ability to make schedules and solve difficult
problems. The productivity of the organization the primary concern of mine and meeting the target with quality
service is conducted efficiently under my supervision. The team management abilities are apt and hold the capability to motivate the team and manage them with their
respective tasks. I have served as an Office Assistant in Woolworths; worked as first point of contact, demonstrating proficiency in
screening, answering and directing calls.
Exceptional communication and customer relationship management capabilities Proficient conversationalist with a quality of constructing effective operational bonding with internal and external
stakeholders. The possible industries consist of retail, hospitality administration, travel and tourism along with the
customer services. Powerful negotiation and inspirational skills along with the quality to leverage organizational goals and fulfil
business aims. Capacity to undertake customer complaints and resolve their queries by looking into the problems and growing
fruitful solutions. Faculty to deal with different types of clients to recognize and finding out possible opportunities. identified for the potential to coordinate, collaborate, interact and relate well with diversified work culture and
people, at the same time enjoying the intricacies of operating with different people with different backgrounds
individually and within the team also.
Upheld experience in meeting deadlines Capable of staying productive, concentrated, and perfection oriented in executing difficult tasks under high
pressure, and to manage issues and challenges calmly and with self –assurance. Far from indecisive nature, have the ability to quickly achieve integrity within the organization, effortlessly
assimilate job necessities, and vigorously implement new systems.
ACTIVITIES
Hold proficiency of speaking English, Persian, Hindi, urdu and highly interested in Reading, cooking, sports, and travelling
2