Service Project Planning Report: Utilizing Project Management Tools

This report provides an overview of service project planning, emphasizing the application of various project management tools and techniques. It covers key elements such as work breakdown structure, project schedules, network diagrams, and risk management strategies. The report also addresses communication and change management plans, highlighting the use of Lewin's change management model. The project's budget and constraints are discussed, with a conclusion emphasizing the importance of these tools for project success, particularly within an elderly care facility. Desklib offers this and other resources for students.

Service Project Planning
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Introduction
The main purpose of this report is to understand the concept of project management and
different tools that will be used in the process. This report will use a different kind of project
management tools such as work breakdown structure, network diagram, project schedule, risk
management, etc. to make sure that the project is completed within the stipulated time limit.
These tools will be helpful in setting a time limit for each and every activity to be performed
in accordance with the proposed project.
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Contents
Introduction................................................................................................................................2
Work breakdown structure.........................................................................................................4
Project schedule.........................................................................................................................4
Network diagram........................................................................................................................4
Risk management.......................................................................................................................5
Communication management plan.............................................................................................6
Change management plan..........................................................................................................6
Conclusion..................................................................................................................................6
Reference....................................................................................................................................7
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Work breakdown structure
Work breakdown structure can be defined as the statement that helps in the division of the
project under consideration in two different manageable sections. This is one of the most
efficient methods of allocating different activities to different employees in the organization
(Shirley, 2016). This tool also helps in evaluating the progress of the project by the manager
of the company. Effective and efficient management strategies can be prepared by the
manager or leader with the help of this tool.
Work breakdown structure has been prepared by management of Nursing Home for
improving the quality of services provided to customers. The whole project has been divided
into five major categories i.e. initial phase, planning and design, execution, monitoring &
control, and project closing. As one of the most important characteristics of the work
breakdown structure these five phases has also been divided into smaller manageable
sections.
Project schedule
Project schedule can be defined as schedule prepared by management that involves start date
and end date for each and every activity and sub-activity decided in the work breakdown
structure. The primary advantage of preparing the project schedule is to provide a direction
and timeline to each and every activity involved in the project. The project schedule is also
important to communicate the timeline of the project to each and every project team member
and external stakeholders (Heagney, 2016). This is a time management tool that helps in
making sure that the project is completed within the given time.
It can be seen that the project schedule has provided a start date, end date and duration to all
the activities decided in work breakdown structure. According to the project timeline decided
in the project schedule, it is estimated that all the activities will be completed within 30 days
of initiation.
Network diagram
A network diagram can be defined as the graphical presentation of each and every activity to
be performed in the project. Network diagram also provides a sequence in which all the
activities will be performed. There are certain project activities that cannot be initiated before
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the preceding activities completed, this project management tool will be helpful in identifying
these activities (Turner, 2016).
All the subheadings identified in work breakdown structure has been collected and the
network diagram has been prepared by management of the company. This network diagram
will also be helpful in identifying the critical path for the project. Critical path helps in
identifying critical activities in the organization. If there is a delay in the completion of
critical activities then there is a high probability that the project will not be completed within
the given time.
Risk management
Risk Probability of
occurrence
Potential impact Mitigation strategy
Risk of non-
completion in gives
stipulated time.
Low High Management of the company has
used various time management
tools such as project schedule
and network diagram to make
sure that the project is completed
(Lock, 2017).
Operational risk-
there is a risk that
this project will have
no positive impact
on the business
organization.
Medium Medium Market research has been
conducted by management to
make sure that all the activities
undertaken by management have
a positive impact on improving
the quality of services to patients.
Resistance from
employees
Medium High Training and development
programs should be initiated and
employee should be involved in
the stakeholder management
process (Packard, 2019).
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Communication management plan
Management of the company is recommended to use formal communication throughout the
project management process. Communication tools like email and official letters should be
used for communication with each and every stakeholder. In addition to that proper
documentation should be maintained for maintaining transparency and accountability.
Change management plan
Change management model that should be used in this process it should be Lewin's Change
management model which divide the whole process into three major steps-
 Unfreeze business operations
 Make the changes
 Freeze business operations (Hayes, 2018).
Project budget- Approval of $ 10000 has been provided by top management of the company
in relation to the execution of a proposed project. It is estimated that this project will be
completed within this budget.
Project constraints - Two primary resource constraints in this project management process are
time and budget.
Conclusion
It can be concluded that project management tools are very essential for making sure that the
project is completed with effectiveness and efficiency. It is estimated that this project will be
successful for the management of Anisha elderly care facility as all of these project
management tools will have a significant positive impact.
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Reference
Shirley, D. (2016). Project management for healthcare. CRC Press.
Heagney, J. (2016). Fundamentals of project management. Amacom.
Turner, R. (2016). Gower handbook of project management. Routledge.
Lock, D. (2017). The essentials of project management. Routledge.
Packard, P. C. (2019). Critical path analysis for development administration (Vol. 7). Walter
de Gruyter GmbH & Co KG.
Hayes, J. (2018). The theory and practice of change management. Palgrave.
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