Services Delivery Report: Program Modifications and Benefits

This report explores the importance of program modifications in services delivery. It highlights the benefits of adapting services to meet client needs and enhance organizational efficiency. The report emphasizes the positive impact of these changes on client satisfaction, competitive advantage, and economic development, particularly in the Australian context. It also discusses the role of modifications in improving organizational structure, managing logistics, and addressing customer grievances. The study references key literature to support its findings, demonstrating the importance of adapting services to stay competitive and meet evolving client needs. The report suggests that modifications lead to cost reduction, expansion of services, and overall improved performance. The report emphasizes the benefits of program modifications and their impact on business development.

RUNNING HEAD: SERVICES DELIVERY 0
PURPOSE OF MODIFICATIONS IN DELIVERY

SERVICES DELIVERY 1
There are some reasons which are important for making modifications in delivering the
programs and services:-
 It leads in increasing the number of clients because of providing quality and varieties of
services and programs to the client (Evans, Grudniewicz, Ross Baker, & Wodchis, 2016).
Therefore, the estimation describes that in Australia about 80% of the organization
increase their profitability because of changing the procedure of service delivery to the
clients and raising the number of client’s.
 This also helps the organization to increase the competitive ability because of providing
more loyalty among the customers. This leads in reducing the cost and expenditure of the
organization and modification allow the organization to expand their programs and
services in the international market. Therefore, in Australia there is more economic and
social development because of more business and satisfied customers.
 The modification in delivering the programs as well as services also allow the
organization to maintain better organization structure by taking the orders of the clients in
timely manner and handling the grievances effectively (Dickinson, Gibson, Gotts,
Stobbart, & Robinson, 2017). This also leads in satisfying the needs of the customers and
support the organization to hire more competent and talent employee so that
unemployment is reduced in the economy.
 In Australia, it is describe that several changes are done in the procedure of programs as
well as services because of managing the logistics in efficient manner. This helps the
organization to deliver the product accurately according to the needs and requirement of
the society.

SERVICES DELIVERY 2
References
Dickinson, C., Gibson, G., Gotts, Z., Stobbart, L., & Robinson, L. (2017). Cognitive stimulation
therapy in dementia care: exploring the views and experiences of service providers on the
barriers and facilitators to implementation in practice. International psychogeriatrics , 29
(11), 1869-1878.
Evans, J. M., Grudniewicz, A., Ross Baker, G., & Wodchis, W. P. (2016). Organizational
context and capabilities for integrating care: A framework for improvement.
International journal of integrated care , 16 (3).