SHC 32 {A/601/1429}: Personal Development in Health & Social Care

This document presents a comprehensive solution to the SHC 32 assignment, focusing on personal development within health, social care, and children's and young people's settings. The assignment addresses key aspects of a healthcare assistant's role, including duties and responsibilities, expectations, and the importance of reflective practice. It explores how personal values, beliefs, and experiences can influence work practices and identifies sources of support for personal development. The solution also evaluates the impact of learning activities on practice, providing insights into improving service quality and achieving professional growth. The document references key academic sources such as Boyd, Bee, Johnson, Bowling and Lewis, offering a well-researched and practical approach to the assignment requirements.

2
LOG:
UNIT SHC 32 {A/601/1429}
Engage in personal development in health, social care or
children’s and young people’s setting
THIS WORKBOOK COVERS THE FOLLOWING:
UNIT SHC 32 {A/601/1429}: 1.1.1, 1.1.2, 2.2.3, 3.3.1, 4.4.1,
5.5.1
Questions Answers
Learning
Outcome/Assess
ment criteria
Describe the duties
and responsibilities
of own work role
The health care assistant at a work place in a health and social
care setting are as follows:
 Observing, monitoring and recording the patients details.
 Communicating with patient, his relatives and doctors
about the health condition.
 Performing the clinical duties (Boyd, Bee and Johnson,
2014).
 Ensuring the personal care like sanitation, disease
prevention and overall comfort of patient.
1.1.1

2 Promoting the proper mental, physical and nutritional care
of the patient at the organisation.
 Checking and providing the medical supplies to the
patients at a health and social care setting.
Explain
expectations about
own work role as
expressed in
relevant standards
As a health care assistant, there are various expectation of the
patients, their family, doctors and other medical staff to be
associated that the roles and responsibilities attached with the job
role are been fulfilled effectively and thus help in good rise in the
service quality of the organisation.
Other than this, many other professionals will like to get
associated with me to perform the actions to increase the
effectiveness. This will help in improving the quality of services
that are been distributed and health and social care setting
(Bowling, 2014).
1.1.2
Explain the
importance of
reflective practice
in continuously
improving the
quality of service
provided
The reflective practices and the regular self assessment will help
in good rise in the quality of the services and products that are
been distributed in the health and social care setting that will help
in improving the satisfaction level and the health standard of an
individual in a better way. Other than this, t will help the individual
to take the suitable measures that will support a good
improvement in the medical services and adoption of the latest
technologies in a health and social care settings.
2.2.3
Describe how own
values, belief
systems and
experiences may
affect working
practice
The personal beliefs, values and experiences will help in taking
the suitable measures that will help in good rise in customer
satisfaction level that will help in imparting a good and high quality
product and services and will help in good rise in the efficiency
and effectiveness of a Health care assistance. This also help in
good rise in the customers or patients satisfaction level and will
help in improving the service quality.
Other than this, the experience will help in adoption of the better
practices that will support a good rise in the health care and
improve the work practices and trust level of patient towards the
health and social care setting.
3.3.1
Identify sources of
support for
planning and
reviewing own
development:
Various sources are been accessed to identify the various
aspects and effectiveness of the operations that are been taken in
consideration by the organisation are:
 SWOT analysis: this will help in the good handling and
management of the business operations that will help in
good management of the strength and weaknesses of an
individual that can prove as a major opportunity or threat
for him (Lewis, S., 2015).
 SMART approach: this will help in the setting and fulfilling
of the targeted goals and actions that will help in the better
growth in efficiency of the individual health care assistant.
4.4.1

2
Evaluate how
learning activities
have affected
practice
The learning and training practices that are been followed by the
firm will impact the efficiency and effectiveness of an individual.
This will help in the increasing the effectiveness and operations of
the individual. Other than this, the learning process will help in
raising the quality of services and help the individual to take
appropriate measures to increase the effectiveness of the
operations.
5.5.1
Assessor’s feedback on unit 2 {A/601/1429}:
REFERENCES
Lewis, S., 2015. Qualitative inquiry and research design: Choosing among five
approaches. Health promotion practice, 16(4), pp.473-475.
Bowling, A., 2014. Research methods in health: investigating health and health services.
McGraw-Hill Education (UK).
Boyd, D.R., Bee, H.L. and Johnson, P.A., 2014. Lifespan development. Pearson.