Developing Individuals, Teams, and Organizations: Sheraton Case Study

This report analyzes the application of high-performance working methods at the Sheraton Grand Danang Resort. It assesses how effectively Sheraton uses learning and development to support individuals and teams, aiming to achieve high performance within its culture. The report examines the differences between individual and organizational learning, training, and development, highlighting the need for continuous learning and professional development to drive sustainable business performance. It also explores the contribution of high-performance working to employee engagement and competitive advantage, including the benefits of applying high-performance practices at Sheraton. Furthermore, the report delves into different approaches to performance management, offering recommendations for improvement. The analysis covers Sheraton's strategies for employee development, including training programs and the impact of continuous professional development on employee skills and business growth. The report concludes by emphasizing the importance of high-performance working in achieving organizational goals and maintaining a competitive edge in the hospitality industry.