Final Project Report: Construction of Shop-fit Sport Outlet Retail

This project report details the construction of a shop-fit sport outlet retail, encompassing the shop area and a small garden for showcasing outdoor equipment. The report meticulously covers project planning, including assumptions, integration, and scope management. It presents a Work Breakdown Structure (WBS) outlining project tasks hierarchically, alongside schedule information visualized through a Gantt chart and network diagram, prepared using MS Project. The project also includes detailed cost management analysis using Excel spreadsheets. The report covers project time management and outlines the critical path. Furthermore, the report details project cost management through techniques like analogous and time-phased estimations. The project also explores quality management, human resource management, communication, risk management, procurement, and stakeholder management. The report concludes with post-project assessment, lessons learned, and recommendations for future projects. This report is a comprehensive overview of the project's lifecycle, from inception to completion, providing a valuable resource for students studying project management.

Project Title – Construction of Shop-fit sport outlet retail
Introduction
The project includes the construction of the Shop Fit-Out Sport outlet retail. It comprises of the
shop area along with a small garden wherein the outdoor equipment will be showcased. The report
covers the planning details and activities of the project and also includes the illustration of the
project work breakdown structure along with schedule information using the Gantt chart and
network diagram. The use of MS Project is done as a tool to prepare the schedule details. The
information on the project cost is also covered with the aid of excel spreadsheet. The expected
start date of the project is 1st July 2019 and it is expected to end on 19th September 2019
Assumptions
Some of the assumptions that have been considered for the project are:
 The project proposal will be passed by the senior officials and authorities.
 The resources will have the respective charges for the project and the resource costs will
be determined accordingly.
 The customers and supplier will be paid for the respective payments. The suppliers will be
paid for the tools and services that they will supply and it will be done during the project
execution. The customers will be paid only at the time of the completion of the project.
Project Integration Management
Project Integration management is one of the core areas under project management and it
comprises a set of guidelines and methods to integrate the different project areas. The different
project elements and areas are synced together so that the integrated project goals and aims may
be achieved.
Project Scope Management
The scope of the project comprises of the set of activities and tasks that will be executed by the
members of the project team. It also comprises of the activities that the team will not cover. The
guidelines to manage the same are termed as project scope management.
In-scope
The following activities and items will come under the scope:
 Completion of the site inspection for the construction
 Approvals and permissions to carry out the construction tasks
 Selection and procurement of tools and material
Out-of-scope
The members of the project team will not carry out the marketing and the recruitment of the
external resources for the project.
1

WBS
The Work Breakdown Structure (WBS) is the hierarchical diagram that comprises of the set of
activities that must be carried out in order to accomplish the project tasks. These activities are
represented in hierarchical manner in terms of their execution. The activities are represented in the
form of level and sub-levels.
WBS Task Name
0 Shop Fit-out - Sports Gear Retail Outlet
1 Phase 1: Contract process
1.1 Award Contract
1.2 Get building permit
1.3 Pre-start meeting
1.3.1 Create meeting schedule
1.3.2 Send invitation to all invitees
1.3.3 Arrange meeting
1.4 Safety Training
1.5 Install fence of construction
1.6 Transport materials to site
2 Phase 2: Construction
2.1 Ceiling construction
2.1.1 Set Out
2.1.2 Install metal suspension system
2.1.3 Fix Plaster Board
2.1.4 Paint
2.2 Partition Wall
2.2.1 Set Out
2.2.2 Install erect wall framing
2.2.3 Fix Plaster Board
2.2.4 Set and paint
2.3 Services Testing
2.3.1 Set Out
2.3.2 Set wiring
2.3.3 Complete Installation
2.4 Shopfront
2.4.1 Confirm design
2.4.2 Get site measurements
2.4.3 Manufacturing
2

2.4.4 Transport materials to site
2.4.5 Installation
2.5 Shelving
2.5.1 Confirm design
2.5.2 Get site measurements
2.5.3 Manufacturing
2.5.4 Transport materials to site
2.5.5 Installation
2.6 Flooring
2.6.1 Get site measurements
2.6.2 Conduct procurement
2.6.3 Transportaion to site
2.6.4 Installation
2.7 Brand Signage
2.7.1 Confirm design
2.7.2 Get site measurements
2.7.3 Manufacturing
2.7.4 Transport materials to site
2.7.5 Installation
2.8 Sales facility Installation
2.8.1 Cashier machine installation
2.8.2 Video system installation
3 Completion
3.1 Clean Site
3.2 Conduct service training
3.3 Final Inspection
3.4 Construction completion
Project Time Management
The time management in the project is the task and core areas under project management that
includes the guidelines for managing the project schedule. It comprises of the mechanisms that
shall be followed to handle the project schedule and make sure that the deliverables are provided
on time.
The Gantt chart of the project is the tool which is used to represent the project timeline in a
graphical manner. The timeline is represented in the form of the graphs and the activities
completed and pending can be identified from the same.
3

Task Name Duration Start Finish
Shop Fit-out - Sports Gear Retail
Outlet
59 days Mon 7/1/19 Thu 9/19/19
Phase 1: Contract process 7 days Mon 7/1/19 Tue 7/9/19
Award Contract 0 days Mon 7/1/19 Mon 7/1/19
Get building permit 5 days Mon 7/1/19 Fri 7/5/19
Pre-start meeting 3 days Mon 7/1/19 Wed 7/3/19
Create meeting schedule 1 day Mon 7/1/19 Mon 7/1/19
Send invitation to all invitees 1 day Tue 7/2/19 Tue 7/2/19
Arrange meeting 1 day Wed 7/3/19 Wed 7/3/19
Safety Training 1 day Thu 7/4/19 Thu 7/4/19
Install fence of construction 1 day Mon 7/8/19 Mon 7/8/19
Transport materials to site 1 day Tue 7/9/19 Tue 7/9/19
Phase 2: Construction 49 days Wed 7/10/19 Mon 9/16/19
Ceiling construction 6 days Wed 7/10/19 Wed 7/17/19
Set Out 1 day Wed 7/10/19 Wed 7/10/19
Install metal suspension system 2 days Thu 7/11/19 Fri 7/12/19
Fix Plaster Board 2 days Mon 7/15/19 Tue 7/16/19
Paint 1 day Wed 7/17/19 Wed 7/17/19
Partition Wall 10 days Thu 7/11/19 Wed 7/24/19
Set Out 1 day Thu 7/11/19 Thu 7/11/19
Install erect wall framing 4 days Fri 7/12/19 Wed 7/17/19
Fix Plaster Board 3 days Thu 7/18/19 Mon 7/22/19
Set and paint 2 days Tue 7/23/19 Wed 7/24/19
Services Testing 7 days Thu 7/18/19 Fri 7/26/19
Set Out 1 day Thu 7/18/19 Thu 7/18/19
Set wiring 3 days Fri 7/19/19 Tue 7/23/19
Complete Installation 3 days Wed 7/24/19 Fri 7/26/19
Shopfront 26 days Tue 7/23/19 Tue 8/27/19
Confirm design 1 day Tue 7/23/19 Tue 7/23/19
Get site measurements 2 days Wed 7/24/19 Thu 7/25/19
Manufacturing 20 days Fri 7/26/19 Thu 8/22/19
Transport materials to site 1 day Fri 8/23/19 Fri 8/23/19
Installation 2 days Mon 8/26/19 Tue 8/27/19
Shelving 28 days Tue 7/23/19 Thu 8/29/19
4

Confirm design 1 day Tue 7/23/19 Tue 7/23/19
Get site measurements 2 days Wed 7/24/19 Thu 7/25/19
Manufacturing 21 days Fri 7/26/19 Fri 8/23/19
Transport materials to site 1 day Mon 8/26/19 Mon 8/26/19
Installation 3 days Tue 8/27/19 Thu 8/29/19
Flooring 8 days Fri 8/30/19 Tue 9/10/19
Get site measurements 1 day Fri 8/30/19 Fri 8/30/19
Conduct procurement 4 days Mon 9/2/19 Thu 9/5/19
Transportaion to site 1 day Fri 9/6/19 Fri 9/6/19
Installation 2 days Mon 9/9/19 Tue 9/10/19
Brand Signage 14 days Wed 8/28/19 Mon 9/16/19
Confirm design 1 day Wed 8/28/19 Wed 8/28/19
Get site measurements 1 day Thu 8/29/19 Thu 8/29/19
Manufacturing 10 days Fri 8/30/19 Thu 9/12/19
Transport materials to site 1 day Fri 9/13/19 Fri 9/13/19
Installation 1 day Mon 9/16/19 Mon 9/16/19
Sales facitily Installation 1 day Wed 9/11/19 Wed 9/11/19
Cashier machine installation 1 day Wed 9/11/19 Wed 9/11/19
Video system installaiton 1 day Wed 9/11/19 Wed 9/11/19
Completion 3 days Tue 9/17/19 Thu 9/19/19
Clean Site 1 day Tue 9/17/19 Tue 9/17/19
Conduct service training 1 day Wed 9/18/19 Wed 9/18/19
Final Inspection 1 day Thu 9/19/19 Thu 9/19/19
Construction completion 0 days Thu 9/19/19 Thu 9/19/19
5

The critical path of the project covers the items that must be executed in order to achieve the
project goals and objectives and includes the timeline for the project.
Following are critical tasks of the proposed project:
 Award Contract
 Get building permit
6

 Set Out
 Set Out
 Install erect wall framing
 Fix Plaster Board
 Confirm design
 Get site measurements
 Manufacturing
 Transport materials to site
 Installation
 Clean Site
 Conduct service training
 Final Inspection
 Construction completion
The network diagram of the project showcases the project activities and their dependencies in a
graphical manner. The activities linked with each other are shown in this diagram.
Project Cost Management
It is necessary to determine and finalize the monetary resources available for the project before the
costs for the project are estimated. The prediction of the project costs is carried out as per the
project scenarios and for specific point of time. The estimation can also be done to determine and
consider the cost alternatives for project start-up and end. Project planning is one of the key
aspects associated with cost estimations. It is because the control activities in the project can be
accordingly carried out. If there is no mechanisms to monitor or track the project in terms of its
costs, then it will be impossible to determine the performance and success of the project. There
are different types of techniques that may be used for estimating the costs.
Analogous estimation
It is the techniques that make use of the cost estimates of the similar projects executed in the past
as the baseline for the project. The estimation may be done for the entire project or for the specific
project areas only.
There are also a few assumptions that are considered in the process of cost estimations.
Therefore, it may be possible that there are some of the uncertainties involved in the final costs
that are determined. These may depend upon the skill sets of the employees. The reliability of the
technique can be ensured only when there is high degree of similarity between the project and the
one that is referred. In this case, the ROM estimated is in the range of -25% to +75%.
7

Parametric estimation
It is the cost estimation technique in which the historical information and scale of similar project is
considered for estimating the costs. There shall be knowledge base for predicting the costs
available with the organization to carry out this technique.
The proposed project’s cost estimation shall be done using Time-phased cost estimation
technique:
Task Name July August September
Shop Fit-out - Sports Gear Retail Outlet
Phase 1: Contract process
Award Contract
Get building permit 3200
Pre-start meeting 1920
Create meeting schedule 640
Send invitation to all invitees 640
Arrange meeting 640
Safety Training 640
Install fence of construction 640
Transport materials to site 640
Phase 2: Construction
Ceiling construction
Set Out 240
Install metal suspension system 500
Fix Plaster Board 480
Paint 248
Partition Wall
Set Out 440
Install erect wall framing 960
Fix Plaster Board 720
Set and paint 488
Services Testing
Set Out 420
Set wiring 485
Complete Installation 720
Shopfront
Confirm design 520
Get site measurements 1040
8

Manufacturing 5000 5400
Transport materials to site 520
Installation 1040
Shelving
Confirm design 520
Get site measurements 1040
Manufacturing 5000 5920
Transport materials to site 520
Installation 1560
Flooring
Get site measurements 520
Conduct procurement 940
Transportation to site
Installation 1040
Brand Signage
Confirm design 520
Get site measurements
Manufacturing
Transport materials to site
Installation 520
Sales facility Installation
Cashier machine installation 240
Video system installation 240
Completion
Clean Site 440
Conduct service training 640
Final Inspection 640
Construction completion
Cost per month 27781 15480 5220
Cumulative cost 27781 43261 48481
9

Cost incurred by each of the task is mentioned below:
WBS Task Name Cost
0 Shop Fit-out - Sports Gear Retail Outlet $48,481.00
1 Phase 1: Contract process $7,040.00
1.1 Award Contract $0.00
1.2 Get building permit $3,200.00
1.3 Pre-start meeting $1,920.00
1.3.1 Create meeting schedule $640.00
1.3.2 Send invitation to all invitees $640.00
1.3.3 Arrange meeting $640.00
1.4 Safety Training $640.00
1.5 Install fence of construction $640.00
1.6 Transport materials to site $640.00
2 Phase 2: Construction $39,721.00
2.1 Ceiling construction $1,468.00
2.1.1 Set Out $240.00
2.1.2 Install metal suspension system $500.00
2.1.3 Fix Plaster Board $480.00
2.1.4 Paint $248.00
2.2 Partition Wall $2,608.00
2.2.1 Set Out $440.00
2.2.2 Install erect wall framing $960.00
2.2.3 Fix Plaster Board $720.00
2.2.4 Set and paint $488.00
2.3 Services Testing $1,925.00
2.3.1 Set Out $420.00
10

2.3.2 Set wiring $785.00
2.3.3 Complete Installation $720.00
2.4 Shopfront $13,520.00
2.4.1 Confirm design $520.00
2.4.2 Get site measurements $1,040.00
2.4.3 Manufacturing $10,400.00
2.4.4 Transport materials to site $520.00
2.4.5 Installation $1,040.00
2.5 Shelving $14,560.00
2.5.1 Confirm design $520.00
2.5.2 Get site measurements $1,040.00
2.5.3 Manufacturing $10,920.00
2.5.4 Transport materials to site $520.00
2.5.5 Installation $1,560.00
2.6 Flooring $4,120.00
2.6.1 Get site measurements $520.00
2.6.2 Conduct procurement $2,560.00
2.6.3 Transportation to site $0.00
2.6.4 Installation $1,040.00
2.7 Brand Signage $1,040.00
2.7.1 Confirm design $520.00
2.7.2 Get site measurements $0.00
2.7.3 Manufacturing $0.00
2.7.4 Transport materials to site $0.00
2.7.5 Installation $520.00
2.8 Sales facility Installation $480.00
2.8.1 Cashier machine installation $240.00
2.8.2 Video system installation $240.00
3 Completion $1,720.00
3.1 Clean Site $440.00
3.2 Conduct service training $640.00
3.3 Final Inspection $640.00
3.4 Construction completion $0.00
11

Project Quality Management
Quality plan
The project quality for this case will be planned and measures using Six Sigma as the quality
standard and the approach that will be used will be DMAIC methodology. The resources will be
carrying out the processes for measuring the project quality as per the DMAIC model. There will be
numerous phases that will be involved in the process and these will be used for handling the
quality. The control steps will be carried out accordingly.
DMAIC Phase Project Quality Tool Description
Define Charter
The high-level analysis of the
project and the details will be
verified during the project
initiation.
Stakeholder Analysis
The listing of internal and
external stakeholders and
their mapping will be
determined.
Plan of Communication
The communication
techniques and methods will
be determined.
Customer Interests
The customer feedback will be
implemented to achieve high
level of engagement.
Measure Critical to Quality
The listing and description of
the applicable quality
standards will be done.
Metrics
The performance
measurement and data
gathering techniques will be
determined.
Process Map It will include the details and
relationships between the
activities.
Data Collection Plan
The plan for gathering the
information and data sets will
be prepared.
Analyse Histogram The bar diagrams to model
the quality results will be
12