SITXGLC001 Research and Compliance in Hotel Management Report

This report addresses regulatory compliance within hotel management, specifically focusing on the requirements for RT hotel. It outlines essential licenses, compliance with food safety acts in New Zealand and Australia, and necessary insurance types. The report details legal tax obligations and penalties for non-compliance, emphasizing mandatory safety briefings and examinations for personnel. It develops regulatory policies and procedures, including labor protection measures, hygiene standards, and safety protocols. Finally, it discusses compliance and continuous improvement strategies, such as premises inspections, equipment maintenance, and adherence to safety guidelines, referencing various academic sources to support its findings. Desklib provides access to solved assignments.

Running head: MANAGEMENT
Management
Name:
Institution:
Date:

HOTEL MANAGEMENT
PART A:RESEARCH AND IDENTIFY LEGAL REQUIREMENTS FOR
COMPLIANCE
As a F&B manager in RT hotel for 2 years the board is looking at the identity of the legal
requirements for compliance. First, there is the general operation license required to open a
hotel. There are several requirements needed in compliance.
License Type Time frames and supporting
info
penalties
General business license Valid for 1 years $10,000
Food service or safety
license
Valid for 1 years $20,000
Location based permits No validity date -
Occupancy and alarm
permits
Valid for 1 year $10,000
Liquor license Valid for 1 year $10,000
Entertainment and relevant
broadcast permits
Valid for 1 year $10,000
Requirements to comply with food Act in New Zealand and Australia
One must be certified food vendor. He or she must pass through the health department to get
the relevant approvals as a food vendor.
He must have relevant have relevant qualifications like academic qualifications in handling of
food.
List all types of insurances you will require.

HOTEL MANAGEMENT
1. Food and beverage insurance
2. Transit or good in transit insurance
3. Fire insurance
4. Bar and hotel insurance
5. Food business insurance policy
6. Entertainment insurance
7. General insurance against any potential risk( comprehensive insurance)
Provide an overview of your legal tax obligations and the penalties which apply for failing to
comply with these.
With failure to comply with these, the business faces potential closure and legal tax
obligations. There is a minimum of $ 10,000 on every default or late payment .The personnel
of the office must undergo mandatory bar and hotel examination upon admission to work and
periodic bar and hotel examinations at least once every 12 months (Arenoe, et al, 2015).
All newly arrived to work in the office, as well as persons aimed at carrying out work in
certain periods of time, should undergo an introductory briefing with the labor safety
engineer. The results of the briefing are recorded in the logbook of the introductory briefing
on labor protection. After that, the final registration of the newly arrived employee and the
direction of his work place;
PART B: DEVELOP AND ARTICULATE REGULATORY POLICIES AND
PROCEDURES
Everyone newly recruited to work in the office must undergo an initial briefing on labor
protection in the workplace. All employees of the office undergo a repeated briefing at least

HOTEL MANAGEMENT
once every 6 months. The results of the briefing are recorded in the briefing book at the
workplace (Erdem, & Jiang, 2016).;
When entering the workplace and periodically at least once every 12 months, the personnel's
knowledge of occupational safety issues should be checked in accordance with a program
approved by the head;
The staff of the cabinet is obliged to observe the rules of internal labor regulations, the
regimes of work and rest (Kumar, & Sharma, 2015);
When working in a dental office, the following dangerous and harmful production factors can
be influenced by the personnel: guided in the work by the following instructions: their
official, current, sanitary regime, manufacturing plants for equipment installed in the office;
- Possess the methods of providing first aid, know the location of the first-aid kit;
- Know the fire safety rules and the location of fire extinguishing means;
The administration of the institution is obliged to provide uninterruptedly the employees of
the department with sanitary clothes, overalls, special footwear and other safety devices
(Espin and Gil-Padilla, 2015). The personnel of the cabinet are obliged to comply with the
rules of personal hygiene, the rules for wearing sanitary clothing and footwear, personal
protective equipment in accordance with paragraph of this manual (Ivanova, et al,2016).;
Instruction on the protection of labor for a hotel workers in the dow. APPROVED
APPROVAL. Chairman of the trade union committee Head. Order. General requirements for
labor protection. To perform the duties of the hotel workers of the preschool, persons who
have reached one are allowed. The hotel workers must undergo an introductory and initial
instruction on labor protection in the workplace, and familiarize himself with this instruction
on labor protection for a hotel workers in the preschool (kindergarten).

HOTEL MANAGEMENT
A hotel workers in her job must: 1. When performing the duties of a hotel workers, the
following production factors are likely to be affected: electric shock when switching on
electric lighting, using damaged electrical outlets; damage by current when turning on and
directly working with a bactericidal quartz lamp, bar and hotel or other equipment; violation
of visual acuity in case of insufficient or incorrect illumination of the workplace; damage to
the mucous membrane of the eye due to failure to perform safety procedures in the hotel
workers's office there must be a bar and hotel first-aid kit with the necessary set of
medications and first-aid dressings (Molina-Azorín, et al ,2015)..
The hotel workers in the DOW must comply with the fire fighting regime, follow the rules of
fire safety, know the location of the primary means of extinguishing the fire, as well as the
direction of the evacuation route when it occurs. If an accident occurs, the hotel workers must
immediately provide first aid to the victim, inform the head of the pre-school educational
institution about this, if the electrical equipment fails, immediately stop work and inform the
deputy head of the AHR (manager) about this.
For occupational safety and for the prevention of occupational injuries, the hotel workers in
the treatment room is provided with the following means.
In the process of performing the work, the hotel workers must comply with the rules for
wearing work clothes, fulfill personal hygiene requirements, and keep the workplace clean. A
hotel workers who fails to comply with or has violated the labor protection regulations for a
hotel workers in a pre-school (kindergarten) is brought to disciplinary responsibility in
accordance with established rules of the internal labor regulations and, if necessary, is

HOTEL MANAGEMENT
subjected to an extraordinary examination of the knowledge of labor protection norms and
rules. The hotel workers should be provided with a sanitary facility in accordance with the
current San requirements. Requirements for labor protection before starting work.
PART C: COMPLIANCE AND CONTINUOUS IMPROVEMENT
Inspect the premises, make sure the electrical lighting is in good working order in the bar and
hotel, procedural rooms, the insulator. Ventilate the bar and hotel office. Check the safety of
your workplace, the proper arrangement of bar and hotel equipment and furniture,
accessories.
Check the operation of the electrical outlet and other electrical appliances. To put in order
working clothes: put on a clean bar and hotel gown, headdress; wear comfortable shoes with
a low heel and with a closed heel; to fasten the sleeves of the sleeves. Requirements for labor
protection during work. Keep medicines in specially designated places inaccessible to
children, exclude access to medication by unauthorized persons.
We present to your attention the instruction on labor protection for the hotel workers
inoculum and the procedure room. In the procedure room, the hotel workers fulfills all the
doctor's prescriptions (subcutaneous, intramuscular, intravenous injections).
Use medicines strictly instructions for use. Use only individual sterile instruments, disposable
gloves. To monitor the availability of medications in first-aid kits in the groups, kitchen,
laundry and other premises of the preschool. Sterilize bar and hotel instruments only in
specialized rooms (a treatment room). In the bar and hotel office, storage of medicines and
reagents related to LWI is permitted. C and GZ (alcohol, ether, etc.)

HOTEL MANAGEMENT
Observe the requirements of the labor protection manual for the hotel workerss of the
preschool, personal hygiene, sanitation, fire safety rules (Ramanathan, et al, 2016).. Use in
the process of work only serviceable equipment. Keep track of the cleanliness and order in
the workplace of a hotel workers. Know the ways of evacuation in case of fire, the procedure
for dealing with a fire, be able to use the primary fire extinguishing means (powder fire
extinguisher).
In case of poor illumination of the workplace, use a safe table lamp for additional lighting.
When working with bar and hotel equipment, take precautionary measures against electric
shock: do not connect to the mains and switch off the devices with wet and damp hands; do
not break the line (Sierag, et al,2017)

HOTEL MANAGEMENT
References
Arenoe, B., van der Rest, J. P. I., & Kattuman, P. (2015). Game theoretic pricing models in
hotel revenue management: An equilibrium choice-based conjoint analysis
approach. Tourism Management, 51, 96-102.
Erdem, M., & Jiang, L. (2016). An overview of hotel revenue management research and
emerging key patterns in the third millennium. Journal of Hospitality and Tourism
Technology, 7(3), 300-312.
Espino-Rodríguez, T.F. and Gil-Padilla, A.M., 2015. The structural and infrastructural
decisions of operations management in the hotel sector and their impact on
organizational performance. Tourism and Hospitality Research, 15(1), pp.3-18.
Ivanova, M., Ivanov, S., & Magnini, V. P. (Eds.). (2016). The Routledge handbook of hotel
chain management. Routledge.
Kumar, S., & Sharma, S. (2015). Opinion on Pre & Post on-the-Job-Training Experiences of
under Graduate Hotel Management Students-A Study of Kurukshetra. The
International Journal of Business & Management, 3(9), 143.
Molina-Azorín, J. F., Tarí, J. J., Pereira-Moliner, J., López-Gamero, M. D., & Pertusa-Ortega,
E. M. (2015). The effects of quality and environmental management on competitive
advantage: A mixed methods study in the hotel industry. Tourism Management, 50,
41-54.
Ramanathan, R., Ramanathan, U., & Zhang, Y. (2016). Linking operations, marketing and
environmental capabilities and diversification to hotel performance: A data
envelopment analysis approach. International Journal of Production Economics, 176,
111-122.

HOTEL MANAGEMENT
Sierag, D., Rest, J. P. V. D., Koole, G., Mei, R. V. D., & Zwart, B. (2017). A call for
exploratory data analysis in revenue management forecasting: a case study of a small
and independent hotel in The Netherlands. International Journal of Revenue
Management, 10(1), 28-51.