Diploma of Hospitality Management: WHS Practices and Procedures

This document presents a completed assessment for the SITXWHS003 unit, focusing on implementing and monitoring work health and safety (WHS) practices within a hospitality context. The assignment addresses key aspects of WHS legislation, including consultation with workers, providing staff with safety information, and establishing emergency evacuation plans. It explores methods for monitoring staff adherence to WHS procedures, identifying and documenting WHS compliance, and responding to non-compliance. The assessment also covers essential elements such as identifying WHS issues, discussing consultation arrangements, providing opportunities for staff input, and addressing unresolved WHS concerns. Furthermore, the assignment delves into risk management, WHS training methods, the use of Safety Data Sheets (SDS), and the importance of training effectiveness. It also covers the employer's duty of care under WHS legislation and the importance of communication regarding resolved WHS issues. The document contains answers to questions about various WHS aspects, making it a valuable resource for students studying hospitality management and workplace safety.

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Assessment Submission Sheet
Course SIT50416 Diploma of Hospitality Management
Unit Code SITXWHS003
Unit Name Implement and monitor work health and safety practices
Assessor
Name
Student
Name
Student ID
Date Due
Please read and sign this assessment coversheet and submit it together with your
assessment to
your Assessor by the due date.
Student Declaration
 I declare that the work submitted is my own, and has not been copied or
plagiarised from any person or source.
 I have read the Plagiarism Policy and Assessment Appeal and Reassessment
Policy in the Student Handbook and I understand all the rules and guidelines for
undertaking assessments.
 I understand that by typing my full name in the student field this is equivalent to a
hand-written signature.
 I give permission for my assessment material to be used for continuous
improvement purposes.
Student
Signature
Date
Submitted
Assessor Use Only
Assessment Items Result
Task 1 Short Answers S NS
Task 2 Poject S NS
Final Result for this unit C NYC
Student Declaration: I declare that I have
been assessed in this unit, and I have
been advised of my result. I am also
aware of my appeal rights.
Assessor Declaration: I declare that I
have conducted a fair, valid, reliable and
flexible
assessment with this student, and I have
provided appropriate feedback
Signature Signature
Date

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Assessor’s Final Comments

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Task 1
Assessment Instructions
This is an individual assessment. If you need help understanding any questions, ask your
assessor to explain.
Part A
Procedure
Answer the following questions below. All questions must be answered.
To be deemed competent you will need to successfully demonstrate the following:
You must submit:
Satisfactorily completed answers for all questions.
Question 1
Under the WHS legislation there are 5 situations when a person conducting a business
or undertaking (employer) must consult with workers. Name 3 of them.
1. 1. To avoid hazards in workplace.
2. To comply with WHS standards.
3. To avoid fines in workplace.

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Question 2
List 4 ways you can provide staff with workplace health and safety information.
There are following way are used to provide health and safety information to the staff is:-
1. Hold regular meetings – Meeting is done on regular basis to make that safety is
a priority for everyone, by engaging them and asking them in a meeting and make
sure to follow the safety procedure regularly at workplace.
2. Require appropriate training- The safety training should be mandatory
requirement for new candidates.
3. Routine safety check- Make routine safety check is a part of supervisor's role to
ensuring that all workers are wearing correct PPE (personal protective equipment)
and using the equipment safely and properly.
4. Share case studies and incident reports- It helps the workers to understand
the danger and consequences of workplace injuries by showing real-life incident
reports.
Question 3
An emergency evacuation plan is one example of a WHS procedure which helps to
keep people safe. List 4 others relevant to your industry.
The WHS procedure includes:
1. Review the local area action planning and performance.
2. Document control and record management
3. internal audit
4. Hazardous incident reporting and investigation.
Question 4
List 2 methods of monitoring that staff are following WHS procedures.
There are many monitoring techniques are used to monitor the staff are: -
1. Safety tours – It is performed by the management team to check the specific
areas of the work such as specific part of a manufacturing process.
2. Workplace inspection - Physical observation of the work area, equipment use
and worker, It looks at whether the procedures for safe working are being followed

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or not such as PPE being used correctly, work area should be kept tidy.

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Question 5
List 5 types of document that would act as evidence of your company’s
compliance with WHS laws.
The documents that would act as evidence of company’s compliance with WHS laws
include: -
1. WHS internal audit report template
2. Safe working method statements
3. WHS pre-purchase guidelines
4. Meeting agenda template
5. Psychological health and well-being policy
Question 6
List 4 possible steps you could take if you observed a staff member not complying with
your company’s WHS practices, or a hazard control measure was not working properly.
1. Stop the worker from performing the work task.
2. Call out the all worker in the area of discussion and reinforce the safe work
procedure.
3. Observe the working performance of the worker as they perform their task
correctly and observe them further number of times
4. A week or month later, follow up with the worker in the area of discussion to
ensure that the work is carried in safe manner.
Question 7
List 5 WHS issues or potential hazards you need to monitor in your
department/industry on a daily basis.

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1. Inspect the vehicles before and after use, drive safely.
2. Mandatory to pay the attention to workstation.
3. Regularly and continuously check a safety standard
4. Keep the workstation orderly, as poor housing can cause serious health and safety
hazards.
5. Take breaks and move around regularly.

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Question 8
List 3 matters you might discuss as part of making consultation arrangements.
The three matter that is a part of consultant arrangement are: -
1. Firstly, forming the effective strategy and implementation of work.
2. Then, identifying the department which is involve.
3. Gathering the relative information from wide source.
Question 9
Name 3 methods you can use to provide staff members the opportunity to
contribute their views on WHS issues.
1. Email and internal intranet system
2. Company notice board
3. WHS consultant meetings with health and safety committee.
Question 10
If you cannot resolve a staff member’s WHS issue or control a hazard yourself, name 3 people you might refer
the issue to in order to find a resolution.
Most of the hazardous issue can be identified by:
worker
supervisor
HSR (health and safety representative.
Question 11
A staff member has raised WHS issues in the workplace which now have been
resolved. Why is it important to communicate the result back the staff member who raised it?
A staff member has raised WHS issues in the workplace which now have been resolved, it is important to
communicate the result back the staff member so, that the work can be done effectively and in a safety
manner.

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Question 12
Safe Work Australia’s Code of Practice “How to manage work health and safety
risks” lists the instances when risk management must occur and hazard controls
must be used.
List 5 instances when this needs to occur in an organization
1. Slippery surface occurs in the organization require risk management
2. In condition of fire explosion.
3. when water pipe burst in the organization
4. when some chemicals leak out in the organization
5. in case of hazardous gas leakage in the organization
Question 13
List 4 different types of WHS training methods.
The different types of WHS training methods include:
 Induction training- This training provide essential information about the
company to new workers to help them settle in their new work environment.
 Toolbox talks training- In this, casual meetings are done to communicate an
important information to workers.
 Specialized, industry- specific WHS training- In this training, the industries
such as mining and methods of monitoring that staff are following WHS
procedures and instruction sector should follow the additional regulation and
should adhere to stricter WHS policies and standards.
 Refresher training- In this, the organization should provide refresh training such
as regular training on health and safety to ensure that their knowledge is up to
date.
Question 14
Give 2 examples of when you must provide WHS training to your staff.
1. The training is provided to the staff after the orientation takes place, it is the
process of enhancing the skills, capabilities and knowledge of the employee.

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2. The training is provided to new candidate who join an organization. Training
familiarize the candidates with organizational mission, rules and their vision.

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Question 15
Give 4 examples of training you might organise with a specialist WHS training provider.
1. Risk management training
2. 2.Record maintenance training
3. 3.Refresher training
4. 4.Induction training
Question 16:
Give 3 reasons you should monitor the effectiveness of training programs?
1. To identify the areas for improvement- Regularly monitor the training
program can help to identify the areas where training might be falling short or not
engaging the learners or employers.
2. Improve employee retention rate – Training can help the employer to feel
more confident in their work by levelling up their skill sets.
3. Keep learner and trainer accountable- Regular monitoring can hold everyone
accountable to the standard of the company.
Question 18
List 5 pieces of information you can find on an SDS.
Question 17
Where should Safety Data Sheets (SDS) be kept?
The safety data sheets must be kept locally so that all staff can access during the work hours, it can be stored
electronically or as paper copies.

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1.The sheets must have emergency phone number.
2.The sheets must have manufacturer and importer detail information.
3.The sheets must contain the information to identify the hazardous material.
4.The sheets must contain the information about products date of preparation and
last review
5.safety data sheets contain the information about products use including its
ingredients.