Attracting and Retaining Talent: A Case Study of SJ Henderson Ltd
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This report evaluates talent management strategies at SJ Henderson Fulfilment Ltd, aiming to identify effective methods for attracting and retaining employees. The research includes objectives such as evaluating the talent management concept, identifying challenges faced by SJ Henderson Fulfilment Ltd in attracting and retaining employees, and determining strategies to overcome these challenges. The report incorporates a project management plan with a work breakdown structure and Gantt chart, a research methodology utilizing primary and secondary research methods, and quantitative data collection through questionnaires. Key themes analyzed include the importance of talent management, the need for talent management strategies, the possibility of managing talent in small-scale companies, and reasons why talent management is crucial for SJ Henderson Fulfilment Ltd. The findings highlight the importance of talent management for workplace performance, brand image, and employee retention, ultimately recommending strategies such as competitive rewards, regular performance tracking, career development opportunities, and digital training programs to enhance employee retention and attract new talent.

Managing a successful
business project
1
business project
1
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INTRODUCTION...........................................................................................................................3
TASK1.............................................................................................................................................3
PART A...........................................................................................................................................3
Aims and Objectives...............................................................................................................3
P2 Project management plan..................................................................................................4
P3 Work breakdown Structure and Gantt chart......................................................................5
PART B............................................................................................................................................7
P4 Research Methodology......................................................................................................7
TASK 2..........................................................................................................................................22
CONCLUSION..............................................................................................................................22
Recommendation..................................................................................................................22
TASK 3..........................................................................................................................................23
Reflection.............................................................................................................................23
REFERENCES..............................................................................................................................24
2
TASK1.............................................................................................................................................3
PART A...........................................................................................................................................3
Aims and Objectives...............................................................................................................3
P2 Project management plan..................................................................................................4
P3 Work breakdown Structure and Gantt chart......................................................................5
PART B............................................................................................................................................7
P4 Research Methodology......................................................................................................7
TASK 2..........................................................................................................................................22
CONCLUSION..............................................................................................................................22
Recommendation..................................................................................................................22
TASK 3..........................................................................................................................................23
Reflection.............................................................................................................................23
REFERENCES..............................................................................................................................24
2

INTRODUCTION
To manage a business in a successful manner business organisation can take advantage of
different type of practices like planning, organising, directing and controlling with the help of
effective plan. In today's business world talent management is emerging as a crucial element that
allow company to retain its talented workforce for longer period of time and accomplish business
goals and objectives in more effective manner comparatively to other rivals (Berger, 2020).
Talent management strategies assist organisation to enhance overall motivation level of
employees that significantly help in increasing employees’ performance. This report is
conducted on SJ Henderson Fulfilment Ltd. which is operating its business role as
responsibilities in the provinces of United Kingdom. This research is conducted on the aim of
identifying strategies that organisation can utilise to retain and attract employees. For this, report
includes research objectives, questions, project management plan with the help of work
breakdown structure and Gantt chart. Along with this report is also inclusive of research
methodology and significant recommended practices through which company can retain workers
for long period of time.
TASK1
PART A
Aims and Objectives
Research Aim-
“To evaluate effective strategies that can be use by organisation to attract and retain
employees”. A case study of SJ Henderson Fulfilment Ltd.
Research Objectives-
To evaluate talent management concept.
To identify different forms of challenges that can be faced by SJ Henderson Fulfilment
Ltd during the process of attracting and retaining employees.
To determined effective strategies that SJ Henderson Fulfilment Ltd can adopt to
overcome the challenges in order retain employees for longer period of time.
3
To manage a business in a successful manner business organisation can take advantage of
different type of practices like planning, organising, directing and controlling with the help of
effective plan. In today's business world talent management is emerging as a crucial element that
allow company to retain its talented workforce for longer period of time and accomplish business
goals and objectives in more effective manner comparatively to other rivals (Berger, 2020).
Talent management strategies assist organisation to enhance overall motivation level of
employees that significantly help in increasing employees’ performance. This report is
conducted on SJ Henderson Fulfilment Ltd. which is operating its business role as
responsibilities in the provinces of United Kingdom. This research is conducted on the aim of
identifying strategies that organisation can utilise to retain and attract employees. For this, report
includes research objectives, questions, project management plan with the help of work
breakdown structure and Gantt chart. Along with this report is also inclusive of research
methodology and significant recommended practices through which company can retain workers
for long period of time.
TASK1
PART A
Aims and Objectives
Research Aim-
“To evaluate effective strategies that can be use by organisation to attract and retain
employees”. A case study of SJ Henderson Fulfilment Ltd.
Research Objectives-
To evaluate talent management concept.
To identify different forms of challenges that can be faced by SJ Henderson Fulfilment
Ltd during the process of attracting and retaining employees.
To determined effective strategies that SJ Henderson Fulfilment Ltd can adopt to
overcome the challenges in order retain employees for longer period of time.
3
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P2 Project management plan
Cost:
It is basically the overall amount that a project manager utilised in order to fulfil all
project activities under proper budget (Cole and Trinh, 2017). In context with present research
investigator set budget in an appropriate manner while focusing upon all the activities which is
required to be conduct. This will help researcher to neglect major issues that can affect overall
project objectives.
Time:
In order to accomplish present research objectives researcher required approximately 2
month of time duration, in order to fulfil all the activities in efficient way
Scope:
Present research is having wider scope as it includes talent management strategies to
retain employees that will benefit company for long run.
Communication:
To accomplish all the activities of research investigator will take advantage of
appropriate tools of communication like email, text, etc in order to make sure that all the required
information is being communicated to other team made in an adequate manner (Deery and Jago,
2015).
4
Cost:
It is basically the overall amount that a project manager utilised in order to fulfil all
project activities under proper budget (Cole and Trinh, 2017). In context with present research
investigator set budget in an appropriate manner while focusing upon all the activities which is
required to be conduct. This will help researcher to neglect major issues that can affect overall
project objectives.
Time:
In order to accomplish present research objectives researcher required approximately 2
month of time duration, in order to fulfil all the activities in efficient way
Scope:
Present research is having wider scope as it includes talent management strategies to
retain employees that will benefit company for long run.
Communication:
To accomplish all the activities of research investigator will take advantage of
appropriate tools of communication like email, text, etc in order to make sure that all the required
information is being communicated to other team made in an adequate manner (Deery and Jago,
2015).
4
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Risk:
Risk is a major part of a project, in terms with present research researcher can face
certain risk in the form of time management (Pandita and Ray, 2018). In order to overcome this
risk Gantt chat will play an essential role to manage all the activities according to time.
Resources-
To accomplish all the objectives of research investigator assures that essential resources
are allocated such as financial resource, organisation assets in order to accomplish all the project
without any unnecessary delay.
Quality:
To effectively maintain project quality investigator, emphasize upon maintain all the
ethical standards by focusing upon all the essential principles of transparency as well as
accountability.
P3 Work breakdown Structure and Gantt chart
Gantt chart:
Gantt chart is mainly a graphical representation which include series of horizontal lines.
This basically determined project schedule (Jindal and Shaikh, 2017). In order to accomplish
objectives of present research investigator with the help of gang chart track project deliverables
while coordinating time in effective manner.
5
Risk is a major part of a project, in terms with present research researcher can face
certain risk in the form of time management (Pandita and Ray, 2018). In order to overcome this
risk Gantt chat will play an essential role to manage all the activities according to time.
Resources-
To accomplish all the objectives of research investigator assures that essential resources
are allocated such as financial resource, organisation assets in order to accomplish all the project
without any unnecessary delay.
Quality:
To effectively maintain project quality investigator, emphasize upon maintain all the
ethical standards by focusing upon all the essential principles of transparency as well as
accountability.
P3 Work breakdown Structure and Gantt chart
Gantt chart:
Gantt chart is mainly a graphical representation which include series of horizontal lines.
This basically determined project schedule (Jindal and Shaikh, 2017). In order to accomplish
objectives of present research investigator with the help of gang chart track project deliverables
while coordinating time in effective manner.
5

Work breakdown structure: -
Work breakdown structure segregate project activities into sub-group. It helps in breaking
complex activities into a manageable task (Johnston, 2017). This tool assist investigator to
manage all the activities of research in an effective manner according to proper time.
6
Work breakdown structure segregate project activities into sub-group. It helps in breaking
complex activities into a manageable task (Johnston, 2017). This tool assist investigator to
manage all the activities of research in an effective manner according to proper time.
6
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PART B
P4 Research Methodology
Primary research method:
In this form of data collection in which investigator take use of tools like questionnaire,
interview and other tools to acquire fresh data from respondents (Mupepi, 2017). To conduct
present research investigator, take use of questionnaire through which certain questions will be
ask from selected respondents in order to enhance research viability and accuracy.
Secondary research method:
This is a data collection method in which investigator take use of resources and
information which is already existing such as journals, online articles, newspaper, magazine.
7
P4 Research Methodology
Primary research method:
In this form of data collection in which investigator take use of tools like questionnaire,
interview and other tools to acquire fresh data from respondents (Mupepi, 2017). To conduct
present research investigator, take use of questionnaire through which certain questions will be
ask from selected respondents in order to enhance research viability and accuracy.
Secondary research method:
This is a data collection method in which investigator take use of resources and
information which is already existing such as journals, online articles, newspaper, magazine.
7
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With the help of this investigator can assure that all the information and data used in this
research is authenticated.
Qualitative research:
Quantitative research allow investigator to evaluate and collect numerical data in order to
test causal relationship as to undertake production among large group of population (Krishnan
and Scullion, 2017). For this researcher take advantage of charts and graphs to evaluate collected
information with the assistance of interpretation.
Quantitative research:
This is specifically based on numerical and statistical information. Within this investigator
evaluate response view point (Mathew, 2015). Qualitative research assist researcher to acquire
view point in practical way comparatively to qualitative research.
In order to conduct the present research investigator will undertake use of quantitative
method in which a questionnaire will be developed to acquire data and information. To
accomplish present research objectives in this research will take use of sampling method in
which 20 respondents out of the whole population of company is being selected. These
respondents are employees as they have accurate and valid information on the present selected
topics.
Questionnaire
Q1) Are you aware with the fact that talent management is important for organisation?
a) Yes
b) No
Q2) As per your view point, why organisation need talent management strategies?
a) Increase in employees and business performance
b) Positive brand image
c) Neither needed nor important
Q3) Do you think that, it is possible to manage talent in a small-scale company?
a) Yes
8
research is authenticated.
Qualitative research:
Quantitative research allow investigator to evaluate and collect numerical data in order to
test causal relationship as to undertake production among large group of population (Krishnan
and Scullion, 2017). For this researcher take advantage of charts and graphs to evaluate collected
information with the assistance of interpretation.
Quantitative research:
This is specifically based on numerical and statistical information. Within this investigator
evaluate response view point (Mathew, 2015). Qualitative research assist researcher to acquire
view point in practical way comparatively to qualitative research.
In order to conduct the present research investigator will undertake use of quantitative
method in which a questionnaire will be developed to acquire data and information. To
accomplish present research objectives in this research will take use of sampling method in
which 20 respondents out of the whole population of company is being selected. These
respondents are employees as they have accurate and valid information on the present selected
topics.
Questionnaire
Q1) Are you aware with the fact that talent management is important for organisation?
a) Yes
b) No
Q2) As per your view point, why organisation need talent management strategies?
a) Increase in employees and business performance
b) Positive brand image
c) Neither needed nor important
Q3) Do you think that, it is possible to manage talent in a small-scale company?
a) Yes
8

b) No
Q4) According to you, why talent management is important for SJ Henderson
Fulfilment Ltd?
a) Higher level of workplace performance
b) High goodwill in market
c) Ability to attract more talent
d) Experienced workforce
e) Increase in profitability
Q5) In what way talent management strategies will impact upon SJ Henderson
Fulfilment Ltd. employee retention capability?
a) Positive
b) Negative
c) Neutral
Q6) What is the major challenge that SJ Henderson Fulfilment Ltd. can face in the
process of retaining employees for long time period?
a) Ineffective form of communication with employees
b) Lack of motivation
c) Low level of compensation packages comparatively to rivals
Q7) Do you think that, leaders and managers of SJ Henderson Fulfilment Ltd. leaders’
managers have executed talent management strategies?
a) Yes
b) No
Q8) What are the benefits that SJ Henderson Fulfilment Ltd. can measure by adopting
talent management strategies?
a) Increase in motivation level of employees
b) Increase in employee engagement
c) Higher performance management
d) High level of employee performance and productivity
Q9) What are the suitable strategies can be implemented by SJ Henderson Fulfilment
Ltd. to overcome the challenges of retaining and attracting talent for longer period of
9
Q4) According to you, why talent management is important for SJ Henderson
Fulfilment Ltd?
a) Higher level of workplace performance
b) High goodwill in market
c) Ability to attract more talent
d) Experienced workforce
e) Increase in profitability
Q5) In what way talent management strategies will impact upon SJ Henderson
Fulfilment Ltd. employee retention capability?
a) Positive
b) Negative
c) Neutral
Q6) What is the major challenge that SJ Henderson Fulfilment Ltd. can face in the
process of retaining employees for long time period?
a) Ineffective form of communication with employees
b) Lack of motivation
c) Low level of compensation packages comparatively to rivals
Q7) Do you think that, leaders and managers of SJ Henderson Fulfilment Ltd. leaders’
managers have executed talent management strategies?
a) Yes
b) No
Q8) What are the benefits that SJ Henderson Fulfilment Ltd. can measure by adopting
talent management strategies?
a) Increase in motivation level of employees
b) Increase in employee engagement
c) Higher performance management
d) High level of employee performance and productivity
Q9) What are the suitable strategies can be implemented by SJ Henderson Fulfilment
Ltd. to overcome the challenges of retaining and attracting talent for longer period of
9
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time?
a) Competitive rewards and recognition
b) Regular track on employee’s performance
c) Offering more carer development opportunities
d) Digital training and development programs
Q10) Suggest SJ Henderson Fulfilment Ltd. some measures through which they can
retain and attract employees as to increase competitiveness in industry?
Findings and data using appropriate tools and techniques
Q1) Are you aware with the fact that talent management is important for
organisation?
Frequency
a) Yes 18
b) No 2
Q2) As per your view point, why organisation need talent management
strategies?
Frequency
a) Increase in employees and business performance 10
b) Positive brand image 5
c) Neither needed nor important 5
10
a) Competitive rewards and recognition
b) Regular track on employee’s performance
c) Offering more carer development opportunities
d) Digital training and development programs
Q10) Suggest SJ Henderson Fulfilment Ltd. some measures through which they can
retain and attract employees as to increase competitiveness in industry?
Findings and data using appropriate tools and techniques
Q1) Are you aware with the fact that talent management is important for
organisation?
Frequency
a) Yes 18
b) No 2
Q2) As per your view point, why organisation need talent management
strategies?
Frequency
a) Increase in employees and business performance 10
b) Positive brand image 5
c) Neither needed nor important 5
10
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Q3) Do you think that, it is possible to manage talent in a small-scale
company?
a) Yes 15
b) No 5
Q4) According to you, why talent management is important for SJ
Henderson Fulfilment Ltd?
Frequency
a) Higher level of workplace performance 7
b) High goodwill in market 4
c) Ability to attract more talent 4
d) Experienced workforce 5
Q5) In what way talent management strategies will impact upon SJ
Henderson Fulfilment Ltd. employee retention capability?
Frequency
a) Positive 10
b) Negative 5
c) Neutral 5
Q6) What is the major challenge that SJ Henderson Fulfilment Ltd. can
face in the process of retaining employees for long time period?
Frequency
a) Ineffective form of communication with employees 9
b) Lack of motivation 6
c) Low level of compensation packages comparatively to rivals 5
Q7) Do you think that, leaders and managers of SJ Henderson Fulfilment
Ltd. leaders’ managers have executed talent management strategies?
Frequency
a) Yes 13
b) No 4
11
company?
a) Yes 15
b) No 5
Q4) According to you, why talent management is important for SJ
Henderson Fulfilment Ltd?
Frequency
a) Higher level of workplace performance 7
b) High goodwill in market 4
c) Ability to attract more talent 4
d) Experienced workforce 5
Q5) In what way talent management strategies will impact upon SJ
Henderson Fulfilment Ltd. employee retention capability?
Frequency
a) Positive 10
b) Negative 5
c) Neutral 5
Q6) What is the major challenge that SJ Henderson Fulfilment Ltd. can
face in the process of retaining employees for long time period?
Frequency
a) Ineffective form of communication with employees 9
b) Lack of motivation 6
c) Low level of compensation packages comparatively to rivals 5
Q7) Do you think that, leaders and managers of SJ Henderson Fulfilment
Ltd. leaders’ managers have executed talent management strategies?
Frequency
a) Yes 13
b) No 4
11

Q8) What are the benefits that SJ Henderson Fulfilment Ltd. can
measure by adopting talent management strategies?
Frequency
a) Increase in motivation level of employees 7
b) Increase in employee engagement 5
c) Higher performance management 4
d) High level of employee performance and productivity 4
Q9) What are the suitable strategies can be implemented by SJ
Henderson Fulfilment Ltd. to overcome the challenges of retaining and
attracting talent for longer period of time?
Frequency
a) Competitive rewards and recognition 7
b) Regular track on employee’s performance 5
c) Offering more carer development opportunities 4
d) Digital training and development programs 4
Analysis
Theme 1: Importance of talent management for organisation
Q1) Are you aware with the fact that talent management is important for
organisation?
Frequency
a) Yes 18
b) No 2
12
measure by adopting talent management strategies?
Frequency
a) Increase in motivation level of employees 7
b) Increase in employee engagement 5
c) Higher performance management 4
d) High level of employee performance and productivity 4
Q9) What are the suitable strategies can be implemented by SJ
Henderson Fulfilment Ltd. to overcome the challenges of retaining and
attracting talent for longer period of time?
Frequency
a) Competitive rewards and recognition 7
b) Regular track on employee’s performance 5
c) Offering more carer development opportunities 4
d) Digital training and development programs 4
Analysis
Theme 1: Importance of talent management for organisation
Q1) Are you aware with the fact that talent management is important for
organisation?
Frequency
a) Yes 18
b) No 2
12
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