BM 562 Consulting in Practice: Skills Development, Reflection, Plan

This report reflects on the development of various skills necessary for future performance in a competitive business environment. It details learning experiences from past projects and skills improved through reflection, including communication, leadership, and teamwork. The report addresses challenges faced, such as complexity due to diverse opinions and uncertainty, and outlines the development of confidence and problem-solving abilities. An action plan is presented to further improve critical thinking, motivation, and time management skills, with specific activities and resources identified. The conclusion emphasizes the importance of continuous skill development for personal and professional growth, highlighting the benefits of learning from past experiences and improving key skills for future success. The report also includes a CV showcasing relevant qualifications and experience.

BM 562 CONSULTING IN
PRACTICE

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................3
MAIN BODY
Reflection
Action plan.......................................................................................................................................3
CONCLUSION................................................................................................................................3
REFERENCES................................................................................................................................1

INTRODUCTION
Development of various skills is necessary for the future performances to compete with
others in business low efficiency and weak skills make the person inefficient in doing the work
properly. Development of various transferrable skills is necessary for more growth in the further
like communication, leadership, time management, critical skill etc for achieving the individual
or business goals as well (Mourtzis, D., 2018). Developing all the personal and professional
skills helps a person to become efficient in overall working in his/her life. In this report it will
include learning and developing various skills and experiences from past projects and all the
improved skills which developed during the project through reflection. Furthermore, it will
include preparation of action plan for the skills which needs to be developed for the future goals.
Lastly, it will include preparation of CV and linkedIn profile of an individual that reflects the
current situations.
MAIN BODY
Reflection
The project in which I did work is full complexity due to diversity of peoples thoughts and
opinions and uncertainty of human beings created problems. Working on the project of my past
client on I faced many problems and the project too like complexity in the businesses or
uncertainty and diversity (Aslan, A., 2021). I learned a lot of things which I get to know at last of
the project is finished. In starting I was less confident and having fear of giving any kind of ideas
and thoughts in a group discussion. With the passage of time My confidence has boost up and I
developed many skills which are required for My future advancement. The project is all about a
group efforts with individual full efforts and coordination and it becomes difficult to cooperate
the work of each individual towards the same goals. This requires a strong leadership and
motivation to influence the individual to work with full efforts and motivation.
Skills developed during the project
Firstly, I got confused about the work due to meeting and working with new peoples creates
nervousness and I got low confidence at that time. Due to My weak communication skills I faced

a lot of problems in interacting with group members due to I am not able to share My thoughts
and opinions properly. Then I started improving My communication skills and Interacting with
group members and listening to their thoughts and ideas and communicating My thoughts to
them so the work can be done without any confusion. I developed My communication skills
with diversity of peoples and with improved communication skills My leadership also improved
because peoples in the group are listening to My thoughts and ideas clearly and working with
proper guidance due to good communication skills.
Leadership skills are important because due to complexity in work with diversity of peoples
without proper leadership one cannot achieve its objects efficiently (Baker, E.L. and Gilkey, R.,
2020). I started involving all the group members in decision making so that they feel motivated
and work towards the same goals and feel involved in the work. This way My team working
skills improved because I have to coordinate each group members work towards group goals
with good leadership and control with proper communication and leadership everyone is
listening to Me and supporting me and I developed My team working skills (Vlasenko, and et.al.,
2018).
In the beginning of the project I thought My own efforts are enough for group goals and
every one can do their roles simply. Then with a lot of confusion in work due to diversity of
thoughts like complexity of doing the work and working with different methods and motive
created huge problems and I realised group work or team work is important for achieving any
goals. I also get to know that interacting with group members and sharing thoughts and opinions
is necessary for achieving group goals. Communication plays a key role in doing the work with
clear instructions and proper guidance.
My level of confidence has improved a lot due I started interacting more and understanding
various diversity of peoples easily. In the starting of the project My level of confidence is very
low but when I started taking initiatives with increase in My communication or leadership skills
My level of confidence also improved. I do not hesitate to answer any one in the group for any
problems and I started solving every group members problems which are hindering the group
performances. I started solving My client business problems with full confidence and making
others to feel confident too.
Learning in future career all this past performances helped Me for My future career
because without communication I cannot achieve My dreams efficiently in futures (Kaše, 2019).

Tough competitions has made it compulsory to improved all the skills to remain competitive
(Watanabe, and et.al., 2021). All the skills which I developed helped Me to fight good
competitions due to more advancement and more educated and talented peoples. I also learned
from My past mistakes that what should I have to do in future and How to improve My mistakes
so that I cannot repeat it in the future. All the learning and mistakes helps Me in the future for
better performances and reducing the problems due to more knowledge or experience in the
work.
Action plan
From the past experiences I realised some of My skills which needs further improvements
that will help me for successful business career. I created an action plan in which I decided all
the activities or resources needed for developing those skills.

Objectives Reasons for
the
objectives
Activities
required to
achieve
objectives
Resources
required to
achieve
objectives
Timeline
Critical thinking
skill
From My
past project
due to
complexity
in the
business and
uncertainty I
faced a lot of
problems in
discovering
new
solutions to
the problems
due to low
critical
thinking
skill. I have
to improve
My critical
thinking
skills so that
I can solve
all my
problems
with deep
thinking
easily
I started using
brainstorming
activities to
improve My
deep thinking
skills. Using
various games
so which
involves more
thinking skills
like puzzles,
chess, etc.
Solving many
real life
problems and
applying it in the
real life.
I used various
websites and
online courses
and involving
My self in more
activities which
requires more
analytical
solutions etc. I
used various
data form online
and started
solving them for
to get more
knowledge and
expert in those
areas.
Between 3 to 4
months

(Mutakinati,
2018).

Motivation skill The main
reason for
developing
this skill is to
make the
team work to
achieve its
goals
effectively
and
efficiently.
Lack of this
skill I got so
many
problems
while
performing
My duties
like
employees
are not
working as
per the needs
and they
were
complaining
more due to
less
satisfaction
and the
productivity
I used various
books and
articles and
started reading
them of famous
ancient leaders
and there way or
techniques of
motivation. I
started listening
to others need
and started
solving their
problems to
them feel
motivated and
encouraged.
Applying
various models
of motivation
practically to
measure them
which one is
working well
and which one is
not (Dhiman,
and et.al.,2018).
I used various
feedbacks of
others time to
time for
checking the
accuracy of My
performances
practically.
Taking online
courses for
leaning and
gaining
knowledge of
how to motivate
peoples and
studying books
and articles
related to human
behaviours to
apply it in real
life.
Between 4 to 6
months

of work is
also
declining.

Time
management skill
This the top
most skill
which I need
to improve
on priority
basis due to
insufficient
time
management.
My activities
are
overlapping
due to I did
not arranged
all My
personal
activities and
professional
activities on
correct
timings. I
used to give
more times
to
unnecessary
activities due
to which My
work
efficiency is
declining
and it needs
I arranged all
My activities
according to the
priority basis
like giving more
time to
developing My
professional
skills so I can
achieve My
future goals
more easily. I
prepared charts
and graphs and
wrote all the
weekly activities
and time
required for
those activities. I
removed all the
unnecessary
activities.
I used clocks
every where I go
and used many
charts , bar and
graphs to
arranged all My
activities. I
planned all My
activities and
goals according
to fix times and
doing My task
with appropriate
times with
breaks for
efficiency in My
work.
Between 3 to 4
months

improvement
(Norrving,
and et.al.,
2018).
CONCLUSION
From the above report it has been concluded that developing the skills for future
development is useful because of more competitions prevailing in the present world. Learning
from the past experiences and solving many real life problems helps an individual for gaining the
knowledge to not repeat it in the future and find ways to improve it. Further, it is concluded that
communication, leadership are important skills for efficiency in work and making the group
works towards the group goals of the business. Individual prepares action plans so that it can
improve its weak skills by undertaking various activities and resources for help so that he/she
can learn the skills for the future development of an individual. Improvement of critical thinking,
time management and motivational skills helps the person to make its personal and professional
life balanced and effective.

REFERENCES
Books and journals
Mourtzis, D., 2018, June. Development of skills and competences in manufacturing towards
Education 4.0: A teaching factory approach. In International Conference on the Industry
4.0 model for Advanced Manufacturing (pp. 194-210). Springer, Cham.
Aslan, A., 2021. Problem-based learning in live online classes: Learning achievement, problem-
solving skill, communication skill, and interaction. Computers & Education, 171,
p.104237.
Baker, E.L. and Gilkey, R., 2020. Asking better questions—a core leadership skill. Journal of
Public Health Management and Practice, 26(6), pp.632-633.
Vlasenko, and et.al., 2018. The future of work:" soft skill" for new generation. Modern Journal
of Language Teaching Methods, 8(11), pp.680-688.
Kaše, R., Saksida, T. and Mihelič, K.K., 2019. Skill development in reverse mentoring:
Motivational processes of mentors and learners. Human Resource Management, 58(1),
pp.57-69.
Watanabe, and et.al., 2021. Development of a Time Management Skill Support System Based on
Learning Analytics. In Companion Proceedings 11th International Conference on Learning
Analytics & Knowledge (LAK21) (pp. 241-249).
Mutakinati, L., Anwari, I. and Kumano, Y., 2018. Analysis of Students’ Critical Thinking
Skill of Middle School through STEM Education Project-Based Learning. Jurnal
Pendidikan IPA Indonesia, 7(1), pp.54-65.
Norrving, and et.al., 2018. Action plan for stroke in Europe 2018–2030. European stroke
journal, 3(4), pp.309-336.
Dhiman, and et.al.,2018. Floyd-warshall reinforcement learning: Learning from past experiences
to reach new goals. arXiv preprint arXiv:1809.09318.
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APPENDICES
CV
NAME: Cristina Aenoaei
ADDRESS: 45, High street, London, United Kingdom
CONTACT DETAILS:
[e-mail]
PROFESSIONAL SUMMARY: I am very encouraged and motivated person for doing my work with full
efficiency and efforts. I wanted to achieve all my future carrier objectives with My due hard efforts.
EDUCATION:
Buckinghamshire New university
Bachelor of business administration, BBA Business management, marketing and related support service.
Alexandru Ioan Cuza
Theoretical High School, Bucharest
Mathematics
2000-2004
CORE QUALIFICATION: Possesses superior customer communication skills between business and technical
teams top meet workforce development needs.
WORK EXPEREINCE: Well qualified consultant with 3 years of experience assisting in delivering innovative
solutions to the sales manager to maintain existing customer relationship as well as ideas for working with
prospective customers.
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