Essay on SKI4001 Skills for Learning in Care: Management and Skills

This essay delves into the essential skills required for effective management within the health and social care sector, emphasizing the importance of both leadership styles, particularly transformational leadership, and specific skills such as communication, team building, and problem-solving. It highlights the significance of transferable skills, like adaptability and decision-making, for professional development and career advancement within and beyond the healthcare setting. The essay further discusses the need to strengthen certain skills, including problem-solving and communication, to enhance the quality of care and overall patient experience, ultimately contributing to the success of healthcare organizations. This document is available on Desklib, where students can access a variety of study tools and solved assignments.

SKI4001 Skills for Learning in
Care

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
QUESTION 1.........................................................................................................................3
QUESTION 2.........................................................................................................................8
CONCLUSION................................................................................................................................9
REFERENCES..............................................................................................................................10

INTRODUCTION
Health and social care refers to a term which may include the delivery of healthcare services
to the large population which may include various health related care and services along with
social care to the needed person. To regulate this effectively, there is need for the management
body who are responsible to implement their strategy and other operation effectively. This may
also include different management style which can be effective and appropriate to run the health
and social care organisation more effectively with higher productivity. In this essay, there is
discussion about the skills which are required in the health and social care setting with better
management role for higher productivity. This may include different transferable skills which
should be developed along with including qualities that can help to fulfil the management role
demand. These may have high impact on delivery of better operation within organisation and
provide higher response and outcomes. These are the skills which may help in strengthen,
identifying any opportunity within professional development. There is also discussion about the
article for internal health or care setting newsletter, advising colleagues which is important for
maintain personal record (Konttila et. al., 2019).
MAIN BODY
QUESTION 1
To deliver quality services through health and social care there is need for the effective
management which may include different leadership style that should be followed by the
management to implement and delivery quality service through their organisation. In this,
Transformational leadership is the one which can be effective and allow to deliver quality service
to their patient. In this, they are having the strong vision along with belief that can be effective
and allow to implement the shared values for fostering better relationship. They are having
cognitive competence that may include the technical and affective competence. This can be
effective and be highly helpful for the better management in initial stage of the organisation. In
this individual with management role should possess better and effective skills which should
have high impact in dealing with different operation and activity. These are effective in nature
and allow to get higher productivity for the organisation. In this, to play the management role
there is need to utilise the skills that can be helpful in performing well and effectively managing

the role to smoothen the health and social care service delivery to their patient and client (Morley
et. al., 2020).
There is high need for different skills which should be possess by the individual who is
having the management role within health and social care. In this, some skills may include
leaderships skill, communication skills, teambuilding, relationship building, staff management,
quality assurance, problem solving skills, quality control and others. These are some of the skills
which should be possess by the management role within health and social care.
Communication skill is one of the effective skills which are highly associated with
managing different operation within health and social care. This may help in dealing with the
staff members and other healthcare professional. This may also help in getting better and
effective management through communicating about any idea of strategy which can be helpful in
improve the service quality within organisation.
Leadership skill is also helpful in influencing and motivation the team and healthcare
profession to work in effective manner for the higher productivity within organisation.
Leadership skills can be helpful in guiding and implementing strategy with the help of
effectively communicating the strategy with the authorised member for implementing strategy in
effective way.
Team building skill is also helpful for the manager which can be effective in building
effective team which can play their role and provide higher productivity to the health and social
care organisation. This can help in perform well and provide better and higher result in dealing
with different patient and help organisation to perform well (Kvæl et. al., 2018).
Relationship building is also effective and have better response through making better
relationship with the healthcare professional and other stakeholders. This can also help in getting
better and effective relationship that can help in performing well with better coordination with
each other to perform any task within health and social care. This can also help in performing
different work that can be effective through making better relationship with others.
Staff management is also effective while performing management role within health and
social care organisation. This can be effective and allow to get better management of staff to
perform different activity and operation within organisation.
Problem solving skills is also important for the management which includes different help in
resolving any issues that can allow to get better solving any problem which is related with the

healthcare organisation. This can be effective and allow to perform well that can help to get
better management within organisation.
Quality control skill should also be possessing for the better management within health and
social care organisation which can be effective and allow to get better and effective role in
dealing with the quality in the delivery of services (Quality management in healthcare, 2019).
Quality control can allow to improve the service delivery of healthcare services. These skills are
needed for the management role in health and social care setting for improving the quality-of-
service delivery for better and effective outcomes. These are also helpful in improving the
service quality and manage different operation for the higher production (Dubey and Tiwari
2020).
Decision making skills is also highly important while playing the role of management. This
can have high impact during delivery of service which can allow to perform well in dealing with
other healthcare professional and making decision while performing their role. This can also
need to implement in more effective way that can have high impact on delivery of better and
effective role in dealing with proper role in getting high benefits. decision making can allow
management to make ethical decision instantly and allow to make decision in dealing with higher
impact.
These are some of the skills which should be possess by the individual who is play the role
of management. These skills are effective and allow to get better and effective role in dealing
with providing better service within organisation. These are the skills which are helpful for the
management to deal with different organisation activity for better response.
Transferable skills are the skills which can be utilise in different organisation and are
important in the professional way. This can be effective and allow to get better and effective
response in delivery of services while playing any job role in different organisation. Transferable
skills are the proficiencies which are effective and can be useful in different job along with
industries. This can be also helpful in showing skill and applying for different job role. This may
include different skills like communication skills, problem solving skills, decision making and
problem-solving skill and many more (Terry et. al., 2019).
There are many skills which can be learned by any individual within health and social care.
These skills may include the communication, adaptability, leadership, decision making,
teamwork ability, problem solving and others. These are some of the transferable skills that can

have high impact during getting for other job role. In this, some of the skills which are highly
important for dealing with performing management role for the organisation. This can allow to
get better and effective use of skills which has been learned in another organisation. Through
using the transferable skill individual is able to use those skills that can allow to get better and
effective role of management within health and social care settings and others (Sodirjonov,
2020).
While performing management role in health and social care settings, it helps to learn,
improve and develop different skills which can be used as transferrable skill and have high
impact on personal development. This may include the transferrable skills that are effective and
allow to improve the personal qualities which can be helpful in meet the demand of management
role. Personal qualities may include the decision-making skills, communication skills, problem
solving skills and many others which can provide personal value to the individual for getting
different learning to meet the demand for management role within other organisation. These are
some of the personal qualities that can allow to get better and effective help in performing
different role for improving the organisation activity.
Transferable skills are highly effective which allow individual to get better and effective use
of the skill to deal with higher impact. This may include different role within others organisation
where these transferable skills can be used to perform the organisational role in another
organisation. These are effective and allow to perform different activity as the business operation
that needed some of the transferable skills which can help in getting better and effective response
for smoothen business operation. These are effective and help every individual to use their skills
while performing their job role in different organisation. This also help to deal with their person
life that help in improving individual personal qualities that can be more effective and allow to
share the response in personal development. Using of transferable skills can be helpful in dealing
with different organisation which can allow to get better and effective response that can meet the
demands of management role (Top 5 Skills Employers Look For, 2021). These specific skills are
universally important. The skills can positively contribute towards success of an individual as
well as the success of a team or a healthcare organization. The skills can enable an individual to
take control upon the career as well as can ease the anxiety that is being experienced in the
transitional times (WHAT ARE TRANSFERABLE SKILLS AND WHY ARE THEY IMPORTANT?,
2021). Within own living as a healthcare worker, developing the effective transferable skills like

resilience and adaptability can encourage the mind-set as well as the attitudes which can allow a
person to master the new effective skills throughout their care career. The transferable skills can
include the management staff, those people who can work within the well-being informatics as
well as the broader well-being care teams, work with the patients less directly but can effectively
make a great contribution towards the delivery of healthcare. As a healthcare worker, skill can
help me to conduct meetings in order to know about the ideas or views of other care workers. It
can help me and other care workers to get understanding that every ideas and views can matter.
Through having effective transferable skills, I can able to manage my team with help of effective
communication. It can help me to resolve the possible conflicts arises within care team.
There are also some of the skills which are effective and have high role in dealing with the
professional development. In this, there is need to strengthen, identifying the opportunities that
can help in professional development. This can be effective and allow use some of the skills
which can have high impact in professional development. These skills may play an important
role in performing well and provide better opportunity to use that skill in different organisation
(Salmon, 2020).
The skills that are specifically requires to strengthen within healthcare settings such as the
problem-solving skills, communication skills, leadership skills, leadership skills and decision-
making skills. These skills are quite necessary in an organization, without which leads to various
conflicts arises within organization or the ineffective care given to the patients. Through the
specific skills, it can influence how the ill people rate their overall experience among the well-
being care visit. In this, the patients who generally responses to such questions can enable the
managers whether the requirements of the patients are effectively being met and can determines
the regions for the improvement of the quality. Having the communication skills in a healthcare
organization is pretty important. As it can effectively aid the care providers or the workers to
deliver an effective care to their patients. Having the communication skill among care
organization can also aid the workers or the care professional to decrease the raising conflicts
among them (Pinzone et. al., 2019). While talking about employment, the transferable skills are
generally the capabilities which are quite relevant as well as helpful within several areas of life
or in employment. People generally think about their skills when they are specifically applying
for any employment or when they are thinking to alter their career. The employers frequently
look for an individual who can exhibit a set of skills like transferable skills. In this, there are

various other skills for which workers can look for such as teamwork, leadership qualities,
written or oral communication, strong working ethics, critically think and solving the issues
arising in an organization. All such skills can effectively aid workers and managers to overcome
their barriers that generally arise in an organization. Through skills, workers and managers can
develop a strong relationship with each other so that they can able to share their emotions and
feelings which make them to reduce the occurring barriers or challenges. As sharing such
emotions with each other can positively make their bond stronger. This ultimately lead to
produce a positive outcome towards organization (Transferable Skills, 2022).
This can help them to deliver an effective care as well as increase their communications
so that the patients can effectively share their feelings with the care providers. Developing an
effective communication among them can establishes the strong relationships. In this, effective
communication among both inters as well as intra care organizations are essential for the well-
being care providers to protect their patients, save on costs as well as can enhances the day-to-
day efficiency of the procedures. In the meantime, the patients benefit from an enhanced access
to their medical records that effectively decrease the possibilities of the medical errors. In the
healthcare system, the learning things are quite ongoing (Dol and et. al., 2018). The benefits of
continuing the education can involve the better outcomes of the patients, an enhanced
professional morale, motivated as well as better skilled workers and the developed reputations of
the care organizations. In this, supporting the workers or the care providers through the specific
education can effectively enable them to serve in their roles in the very best possible ways
(Holland et. al., 2019).
The workers will become better workers through their professional development.
Furthermore, by acquiring the right skills for their careers, the workers will be more efficient as
well as productive thus aiding the business for which they can work succeed. Finally, the
professional development can specifically open the doors towards the very new opportunities for
the care providers or the workers. In this, the main benefit of developing professionally is that it
can effectively enhances the patient care. Regardless of their roles, the more they can acquire the
things, the more they can effectively contribute towards the better outcomes of the patient's. The
workers or care givers who generally participate in bedside care can gain the knowledge of the
specific best practices as well as current information via continuing the education or learnings
(Jeyaraman et. al., 2018).

QUESTION 2
The personal records are often known as personal best that is mainly an individual's best
performance in a particular provided sporting discipline. The records are most commonly found
in the athletic sports like track and field and the various forms of running, weightlifting and
swimming and so on. In this, keeping the personal well-being record can specifically enable
patients to provide the care workers a valuable data or information which can aid to enhance the
quality of care that patient can receive. It specifically means a file that contain the history of an
individual as well as its actions that are more relevant to an individual's volunteer and personnel
activities as well within a workplace like application, salary data, evaluation. The description of
job, credentials and the citations as well. The personal records such as letters, emails,
photographs, daily planners, diaries and so on. It can also consist the records which can involve
the things such as the driving licenses, identification card and many more. It can be maintained
by both the use of papers and an electronic file. In this, the consistency is generally a key
towards the effectively record keeping. These are generally maintained for formulating as well as
reviewing the personal policies as well as its procedures. In this, the complete details about every
worker or the people are specifically maintained in the personal records like name, date of birth,
the marital status, qualifications, the professional qualifications and many more. In addition to
this, the evidences which are stored in an organization's personal records system consist very
crucial information which could be used in various occasions that may arises (Sanders et. al.,
2020). In addition to this, the portfolios are generally a way to exhibit the effective competencies
that must be talked about in a workplace. It can enable a person to show not just tell. While
talking about the effectiveness of record keeping and documentation, it can detail all the aspects
of the monitoring of vulnerable patients is necessary, it is because it can effectively contribute
towards the circulation of the information within various teams that is effectively involved
within care treatment of patient.

While talking about health and social care, maintaining the detailed information about every
patient, their conditions as well as the care treatment to ensure the care workers to consist all the
necessary information which is required to hand at each check-up or the consultation with the
patients as well. In this, one of the pieces of evidence which it involves is the personal details of
every worker or people. This is quite essential information that is used for the security of an
organization so that it can also find their workers via several means in case of frauds. In the
healthcare systems, it is quite important to maintain the records. It is generally a clear as well as
concise documentation of the medical record that is quite critical to providing the ill people with
quality care. It can involve ensuring the more accurate as well as timely payment for the services
that are furnished, mitigating the risks of misconduct as well as aiding the well-being care
providers can measure and plan the treatment of the patient as well as keep the time of the care.
There are the more specific reasons to document the medical records more properly as it can
effectively decrease the risk management vulnerability (Lapp and Chase, 2018). In this, the
thorough as well as more close documentations generally excuse the developing risks and
decreases the likelihood of a successful assertion of a particular misconduct. A well-documented
records generally serves as an information of the treatment and care as well, can aiding to relieve
the susceptibility concerns in the circumstance of a claim. It is more unlikely to recognize the
Figure 1 Importance of maintaining personal records.

details of a particular case many years later when the workers or people are somewhere in the
middle of a professional liability claim. Furthermore, the documentation will be considered as a
tool on which the workers can particularly relay on such situations (Hyde and Hardy, 2021).
CONCLUSION
From the above discussion, it can have concluded that there is high need for the
management within health and social care setting which can be effective to deal with different
operation in effective way. There is need for different skills which are effective and allow to get
better and effective response in management within health and social care settings. This can also
help in dealing with better and effective control in getting better impact in delivery of health and
social care settings. In this essay there is discussion about the skills which are highly required for
the management role in health and social care settings. This can have high impact on delivery of
quality services within organisation. There are also some of the transferrable skills which are
effective and allow to delivery better performance within any organisation for the new job role.
This can have high impact when dealing with other organisation for getting any new job role.
There is also discussion about the personal qualities which should meet the demands of
management role within any organisation. There is also some description about the skills which
can be helpful in dealing with strengthen and identifying the opportunities for the professional
development which can help to get better and effective management for improving the
organisational productivity.

REFERENCES
Books and Journals
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76.
Hyde, E. and Hardy, M., 2021. Patient centred care in diagnostic radiography (part 2): a
qualitative study of the perceptions of service users and service
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Jeyaraman, M.M. and et. al., 2018. Return on investment in healthcare leadership development
programs. Leadership in Health Services.
Konttila, J. and et. al., 2019. Healthcare professionals’ competence in digitalisation: A systematic
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Kvæl, L.A.H. and et. al., 2018. A concept analysis of patient participation in intermediate
care. Patient Education and Counseling, 101(8), pp.1337-1350.
Lapp, V. and Chase, S.K., 2018. How Do Youth with Cystic Fibrosis Perceive Their Readiness
to Transition to Adult Healthcare Compared to Their Caregivers' Views?. Journal of
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Morley, J. and et. al., 2020. The ethics of AI in health care: a mapping review. Social Science &
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Pinzone, M. and et. al., 2019. Effects of ‘green’training on pro-environmental behaviors and job
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Salmon, J.W., 2020. The health maintenance organization strategy. In 1 The Corporate
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Sanders, J.R. and et. al., 2020. Promoting student problem-identification skills via a Jeopardy-
inspired game within the Renaissance Foundry. Education for Chemical Engineers, 30,
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Sodirjonov, M.M., 2020. EDUCATION AS THE MOST IMPORTANT FACTOR OF HUMAN
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Terry, J. and et. al., 2019. Improving the digital literacy competence of nursing and midwifery
students: A qualitative study of the experiences of NICE student champions. Nurse
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Online:
Transferable Skills, 2022 [Online] Available through:
<https://www.skillsyouneed.com/general/transferable-skills.html>
Top 5 Skills Employers Look For, 2021 [Online] Available through: <https://newmanu.edu/top-
5-skills-employers-look-for>
WHAT ARE TRANSFERABLE SKILLS AND WHY ARE THEY IMPORTANT?, 2021 [Online]
Available through: https://www.niagarainstitute.com/blog/what-are-transferable-skills

Quality management in healthcare, 2019 [Online] Available through:
https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6561897/