University Skills for Learning in Care: Report on Self-Development

This report provides a comprehensive analysis of skills essential for learning in the care sector. It begins with a self-reflection on the author's learning process, utilizing Kolb's learning cycle to examine concrete experiences, reflective observations, abstract conceptualization, and active experimentation. This section highlights the development of communication, teamwork, and problem-solving skills. The report then identifies and discusses two primary stressors affecting healthcare managers: overwork and situational stress. It offers practical suggestions for coping with these stressors, such as task delegation, stress-reducing activities, and proactive management strategies. The report emphasizes the importance of personal development, including communication, teamwork, and confidence-building, to enhance both personal and professional growth within the healthcare environment. The report concludes by providing an action plan for continued skill development.

Skills for learning in care

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
Question 1...............................................................................................................................3
Reflection on self or own learning process with the help of adopting Kolb's learning cycle:
...........................................................................................................................................3
Question 2...............................................................................................................................6
Two stressors associate with healthcare managers & provide suggestions in order to cope
up.......................................................................................................................................6
CONCLUSION................................................................................................................................8
REFERENCES................................................................................................................................9

INTRODUCTION
Skills or capability define as an individual ability which is used by them in order to
perform their work in an effective manner with favourable results. Every person have unique and
innovative skills within them which assist them in gaining experience at both personal as well as
professional life. In the context of health & social care industry, every individual require various
sort of skills in order to get employment. These skills consist of communication, time and team
management, confidence, ethics related to work and many more. It is a written report which
consist of two main tasks. In first section, a reflection is giving on self learning process are
going to be discussed with the help of Kolb's learning cycle. With the help of this, strengths as
well as qualities are going to be examined & reflection is giving on the personal development.
On the other hand, in context of second section, two stressors associated with the health care
managers has been determined & for this recommendation are giving on various coping
strategies in an effective manner.
MAIN BODY
Question 1
Reflection on self or own learning process with the help of adopting Kolb's learning cycle:
In the present business environment, in order to get success it is very essential for an
individual person to have various sort of skills and capabilities. All these skills will assist in
performing all the tasks in systematic manner and accomplishing organizational goals
effectively. In reference to health & social care sector, there are some skills which are essential
for performing their business such as confidence level, communication, team and time
management skills, stress management, problem solving and so on. These are the skills which
will help an individual person in order to gain employment opportunities at the marketplace.
This is a reflection section which is mainly based on my self learning experience while i
am going through the whole model. For this, Kolb's learning cycle is going to be used by me so
that the whole learning will be done in a systematic manner. It is a model which includes four
stages such as reflective observation, concrete learning, active experimentation as well as
abstract conceptualization. With the assistance of executing all the four stages in an effective

manner, a well defined and systematic learning will be happened. All the four stages are going to
be discussed in a detail manner which increases one own learning experience:
Concrete Experience:
It refers to the first stage of the model mainly based on new environment & experience
which is address by an individual person of similar experience. Herein, I am a student where my
mentor allotted a project to me which is named as 'Skills for Learning in Care'. It is the first time
where I got such kind of project and as a result I don’t have any sort of experience and
knowledge related to this. My confidence level goes down as various types of questions arise in
my brain that how will I complete this whole portfolio in a favourable way. This affects my
overall morale as i have no idea about the project and its element. Later, I communicated with
the professor along with my class mates who help me in this project. My tutor guided me and
tell me about different sorts of skills which are needed by individuals in order to gain
employment opportunities. Along with this, it is also required to apply those skills in a positive
manner within the practitioner context. By understanding all these new skills which have been
taught by my tutor creates different sort of questions in my mind.
It has also been learned by me that there are various types of core skills which is quite
essential in order to become a health care practitioner some of these skills include numerical,
English, digital as well as employability skills. Apart from this, it has also been learned by me
that team work and time management is essential for a health care professional so that they can
perform all their work effectively.
Reflective Observation:
It is a second phase which consist of observation of experience of particular significance
among understanding as well as experience. While doing this project, i have experienced that
there are various skills which aid in completing the whole work in an effective manner. I thought
average communication between the health care professional and patient are required by at the
time of doing this project I got to know that it is very essential to communicate with them as it
assist in maintaining positive relationship with them for a longer period of time. Apart from this,
team working is another essential skill which assist in doing all the work in a collaborative and
cooperative manner. At first when I was doing this project, i have observed that my problem
solving skills are not so good which as a result affect my functionality. But by passing the time i
was able to solve any sort of issues within given time frame. Along with this, by conducting this

project i have developed various kind of skills which assist me in getting various opportunities at
professional and personal level.
Abstract Conceptualization:
In the third stage where reflection gives hope to generate new idea which is unique and
transforming any existing philosophy or concept. By conducting the whole project, several
things are there which have been learnt by me which enhance my skills as well as assist me in
order to get high grades. I have experienced that with the help of communication skill I can get
various opportunities in both personal as well as professional life. It has been identified by me
that at the end of this module, my communication skill got improved which help me in getting
various employment opportunities within health & social care business entity. Future more, I
have improved my problem solving as well as team working skills which help me in attaining
both personal and organisational goals in more appropriate and systematic manner. Apart from
all these, another most essential trait on which I have to work upon is my confidence level.
When I address new things or task i loose my confidence level easily due to which i commit
various sort of mistakes. As a result my whole performance get affected in a negative manner.
Active Experimentation:
Last stage of the reflective cycle says that all the new ideas will be applied effectively in
order to see what will happen. It has been said that with the help of overall learning experience I
have improved my various skills which will provide me benefits in different level of my life.
When in near future, I will start working in an organisation, team working skill will assist me in
getting various types of opportunity and perform all the work in a collaborative manner. Also,
problem solving skill will assist me in handling various types of adverse situation in a positive
manner and assist me in developing favourable outcomes. I have learned different types of skills
which will assist me in my personal and professional level. Along with this, it has also been
identified that still there are some skills which needs to be improved by me so that I can
effectively perform all the work in a positive manner.
Action plan for improvement of personal learning skills:
It has been observed by me that there are various skills which need to be improved by me
so that it will assist me in my personal growth. Below mentioned is the action plan which
includes some skills which needs to be developed:
Skills needs to be develop Method of developing skill

Communication skill For improving my communication skills, I have to attend
some seminars, communication classes, professional
development classes and many more. Apart from this, online
videos and classes will also assist me in order to improve my
communication skill.
Team working skill In order to enhance my team working skills, it is required by
me to take particapte in different types of group working task.
This as a result, will help me in develop my skills and
capabilities to work in a group more effectively.
Confidence Level For enhancing my level of confidence it is required by me to
consider different things. For this, I have to develop several
questions for me and ask in front of a mirror so that my skills
related to confidence level will be improved.
Question 2
Two stressors associate with healthcare managers & provide suggestions in order to cope
up
If talking about stressor, it is a biological or chemical agent, who analyse environmental
situation, which causes stress to the organism. In context of psychological term, a stressor might
be any sort of events which specific an individual in order to consider challenging, threatening
or demanding individual safety. It has been identified that there are different reasons behind the
level of stress of a health care manager. Therefore, it is essential for the managers to execute all
the plans and strategies in a positive manner so that they can cope up with the stress level. Along
with this, healthy job is pressure on the employees so that they can perform all their task in more
effective and efficient manner.
Stress influence individuals in different manners as what make a person stress can not be
similar to the another person. Some of the elements which can cause stress includes background
as well as culture, skills, capabilities and experience, health status, characteristics of an

individual and many more. Some of the most common reasons which might create cause related
to stress are going to be discussed as follows:
Overwork – Due to workaholic tendency this is self imposed by some individuals as
there is huge workload for the managers who work in a healthcare institution. For example, they
have to keep checking their patients on a regular basis apart from other essential works which
need to be performed by them in an effective manner. It has also been identified that managers
need to manage all the work in such a manner that not a single person need to do overwork. In
addition to this, it has also been said that overworking not only affects the result but also creates
negative influence on the overall performance. In order to resolve such issues, it is required by
the management team to implement some strategies effectively.
 Overwork can only be caused when a single person handle every task by their own. .
Therefore, it is required by the management team of healthcare sector to distribute each
and every activity or divide task among employee's. This as a result assist in distribution
of task as well as stress which creates positive as well as favourable results.
 Above stated policy is associated with the work area but apart from this, some major
steps need to be taken care by the healthcare manager outside the working environment in
order to reduce the stress related to overworking. For this, after completing all the
functions it is required by every individual to do meditation so that they can feel relax
and remove their stress. This will assist them in increasing their motivational level which
leads towards the accomplishment of goals and objectives in an effective and affirmative
manner.
Situational stress – This sort of stress will arise when each and every activity is getting out of
control due to excessive work load. In an healthcare industry, it has been said that situational
stress arise on a sudden basis where managers do not have any sort of information what they
need to do in order to reduce its impact. In addition to this, due to rise in situational stress within
the workplace, conflicts and stress level among employees increases which influences the overall
performance in a negative manner. Below mentioned are some of the most essential point which
needs to be implemented by the management team so that they can reduce any sort of negative
impact.
 It is very essential for a healthcare manager that they must be self aware about what they
are doing and what will be the outcome of there actions. In simple words managers need

to be aware about their actions so they can examine in advance that whether there might
be creating stress in near future. Along with this, managers need to execute effective
strategies so that they cab reduce any kind of negative impact.
 In addition to this, there are some situations where managers need to keep calm rather
then taking rational decisions. This will assist them in eliminating negative issues which
might be arise due to taking decisions on a speedy manner. Therefore, managers need to
keep them calm and develop strategies and policies according to the changing situations.
 Furthermore, such situation might create conflicts and disputes between the staff
members, therefore it is required by the management team to keep themselves calm and
listen everyone’s point of view before concluding anything. This will assist in creating
positive working environment within the workplace and increases the overall
performance of the staff members.
Above stated are some sort of stress which is faced by the healthcare manager in an
healthcare institution. Along with this, managers need to implement strategy effectively so that
they cab create positive working condition and reduce any sort of negative impact. Furthermore,
it will increase the overall profitability of the organization at marketplace.
CONCLUSION
With the assistance of above stated report, it is concluded that different types of skills are
there which is required by an individual person so that they can grow and develop at the
competitive marketplace in both personal and professional level. These skills consist of
communication, problem solving, team working & management and many more. This will help
in attaining success and growth in their career. It has also been analysed that with the assistance
of reflecting self experience it will help them to improve their weaker section so they can
perform their work effectively. Along with this, it is said that Kolb's reflective cycle consist of
four stages which assist in reflecting on self learning in a proper and systematic manner.

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