This report focuses on the development of academic and professional skills, highlighting their importance for career growth, particularly within the context of business management. It begins by outlining the challenges faced by students in business management programs, such as difficulties in adapting to new environments and managing time effectively. The report then delves into the significance of both academic skills, including critical thinking and writing, and professional skills, such as communication, leadership, and problem-solving. A personal SWOT analysis is presented, identifying strengths, weaknesses, opportunities, and threats. Finally, an action plan is proposed to address specific skill gaps, such as improving teamwork, with clear steps for improvement and methods for measuring success. The report concludes by emphasizing the crucial role of these skills in achieving academic and professional success and fostering effective customer relations.