Developing Individuals, Teams & Organisations: Skills and Performance

This report provides an analysis of the skills, knowledge, and behaviors required for HR professionals to effectively develop individuals, teams, and organizations. It includes a personal skills audit, identifying strengths and weaknesses, and proposes a development plan to improve HR job performance. The report further explores the differences between organizational and individual learning, the needs for continuous learning and professional development, and the contribution of High-Performance Work systems (HPW) to employee engagement and competitive advantage. Finally, it evaluates different approaches to performance management and their support for a high-performance culture and commitment within an organization like Sainsbury.

Developing
individuals, teams and
organisation

TABLE OF CONTENT
INTRODUCTION ..........................................................................................................................3
MAIN BODY...................................................................................................................................3
P1 Determining the appropriate skills, knowledge and behaviours required by the HR.............3
Analysing the personal skills audit and developing the plan for improvement for the HR job ..5
Analysing the differences between organisational and individual learning, training and
development.................................................................................................................................8
Analysing the needs for continuous learning and professional development to attain
sustainable performance...............................................................................................................9
Demonstrating understanding of the HPW contributed to employee engagement and the
competitive advantage within the organisation..........................................................................10
Evaluating the different approaches to the performance management with using the examples
for demonstrating their support to high perfection culture and commitment............................12
CONCLUSION..............................................................................................................................14
REFERENCES..............................................................................................................................16

INTRODUCTION
Developing the individuals team and working in the organization mainly aim in defining
about specifying as for attaining th set goals with assigning the objectives for working efficiently
to achieve the common objectives. Developing and working in team play important role as it
helps in ever-increasing the productivity with assigning the particular task to the skilled
personnels which helps in succeeding to attain the set objectives. Being assigned a job in the HR
department. Sainsbury is mainly operating and being recognized as the multinational company
which is mainly serving with food and non-food products to large number of consumers while
operating in the dynamic market. This report provide details about the appropriate skills,
knowledge and behaviours required by the HR professionals. Also completing the personal skills
audit for identifying the knowledge, behaviour and the skills required also developing the plan
for improvement. Further, analysing the difference between organizational and individual
learning and training and development. Also, analysing the needs for continuous learning and
development. Lastly defining the understanding of the HPW contribution to employee
engagement and the competitive advantage. Also, evaluating the different approaches to the
performance management which support the culture and commitment.
MAIN BODY
Determining the appropriate skills, knowledge and behaviours required by the HR
Skills
Organizing: organizing skills are essential for being the good HR professional while
working in the retail store. By being organized it helps in attaining the set goals by organizing all
the task on time and hiring the potential employees for working and achieving the set objective.
Team working: team working skills are must for being the HR professional as it mainly helps in
co-operating and working in the collaborative manner as to attain the set objectives.
Communication: Acquiring effective communication skills it mainly helps in resolving
conflicts by properly communicating to work and tin the set standards by prioritizing and
allocating the task to employees for attaining on the set time.
Problem solving: These skills are important in the HR is to solve the problems by using
the logical judgements as for selecting the best alternative to attain the objectives.

Leadership skills: leading ability helps the HR professional as to guide and work
efficiently with eh employees by taking the responsibility for attaining progress with adopting all
the available opportunities.
Time managing and Advising: the time management skills mainly help in working by
setting the prioritises for all the task as o accomplish to the set time. Also with developing the
advising skills help in guiding the employees when facing problems this helps in building trust
among employee while working in the company.
Knowledge
 Various knowledge required by the HR professional for working and maintaining the
retail business operations includes: the knowledge related to all the procedures and
principles followed while recruiting and hiring the employees for working in the
company.
 The knowledge related to setting and forming the strategies for using the expertise while
working and effectively hiring the employees for contributing towards the goals and
improving the performance.
 The HR professional must acquire the knowledge related to the using the administrative
task as for evaluating the employees leave balance, their payroll and using their expertise
for benefiting the company for attaining the set desires goals.
 All the important knowledge related to the recruiting , selecting principles and procedures
also reporting the data of the employee to the higher level of professionals.
Behaviours
The important behaviour required by the HR professional include:
 Being trustworthy and transparent with hiring as for dealing with the highly sensitive
issues and challenges incurring the pays giving benefits (Pritvorova, Tasbulatova and
Petrenko, 2018). also, conversing and by communicating effectively with all the
employees as by informing employees about the changes and the happening in the
business help in building trust while working in the retail company.
 The HR professional must have confidentiality as to maintain the employees privacy
while working and acquiring their personal information while hiring the employees.
Being confidential about the information help in respecting and maintaining the personal
information of the employees working in the company.

 Acquiring the behaviour of the adaptability helps in working in the changing environment
with adapting the dynamic conditions for attaining the set business objectives.
Thus the above skills, behaviour and the knowledge of the HR professional helps in
gaining and working with acquiring the essential set of knowledge which helps in attaining the
set objectives.
Analysing the personal skills audit and developing the plan for improvement for the HR job
Strength
 With acquiring the communication skills will help me in working in beer manner at the
HR position as to inform all the employees by effectively communicating about the all
the standards and the code of conduct being followed while working in different
departments in the company.
 Acquiring the adaptability skills mainly helps in working by adapting easily all the
changing environment.
 Being able to work in teams and coordinating all the task on time helps in working in
proper manner as to attain the set common goals (Stone, Cox and Gavin, 2020).
 Acquiring the knowledge about the set principles and rules of hiring, recruiting and
selecting the employees for working in the company helps in effective on boarding the
employees to attain the set goals.
 Being able to communicate all the information in clear manner helps in building trust
among all the employees with assigning the task and their duties to attain the objectives.
Weakness
 With the lack of time management skills hinders in working as to attain the set objectives
to meet the deadlines of recruiting of hiring the employees as to attain the goals.
 With the lack of confidentiality hinders in maintain the privacy of the employees.
 With the lack of leadership skills hinders in guiding the employees to work in the proper
manner.
 With the lack of multitasking skills hinder in working more than one task at a time as
hiring employees also making calls for.
 Lack of technology knowledge and using the HR tools hinders in making and leveraging
the daily task on time.
Development plan

Development
skills/ knowledge/
behaviour
Resources needed Actions taken Success criteria Time taken
Time
management
skills
Reading time
management
books, using
calenders, making
time tables.
Prioritising
workings on time,
setting schedules,
being more
organised and
setting time table
for accomplishing
task.
Being able to
successfully
manage all the
task and organise
the work on time
with setting the
schedules.
10 days
Confidentiality
behaviour
Attending
trainings, using
locker rooms,
building policies
to work with
maintaining the
confidentiality
information.
Using passcode
and string
passwords for
accessing the
information.
By not sharing
the payroll and
the employees
personal
information to
others. Also
making sure that
the information is
being stored in
the secured
system.
By successfully
able to maintain
and cooperate as
for maintaining
privacy of
employees. With
exercising the
controlling the
storage of
important
documents.
15 days
Leadership skills Reading books,
listening the
YouTube
channels,
podcasts,
subscribing
Practising
discipline,
learning
continuously,
resolving the
conflicts, taking
Being able to
guide and mentor
the employees to
work effectively
as to attain the set
objective for
20 days

various certified
programs.
training and
experience from
the mentors,
subscribing the
blogs and e-
learning
materials.
aligning the
resources and
using effective to
achieve the set
gaols.
Technical
knowledge relate
to tools
Using computers,
internet,
subscribing to
various tools and
software.
Regularly
practising the use
of various tools
for doing
payrolls, aligning
all the task. Also
using the HRIS
software
Being able to use
the software and
various tool for
aligning and
managing all the
daily task.
1 month
Multitasking
skills
Using calenders
to work in more
efficient manner
by setting time
limit to complete
the task, being
more organised
and monitoring
the progress by
practising daily,
eliminating
distractions and
attending
webinars and
seminars for
Prioritizing
workings, writing
daily task list,
planning each and
every activity.
Also avoiding
distractions and
delegating task to
work in more
effectively to
develop these
skills.
Being able to
work and
complete more
than one task at a
time. This help in
achieving set
objective before
the set limit.
15 days

developing these
skills.
Analysing the differences between organisational and individual learning, training and
development
Organisational learning Individual learning Training and development
 It is mainly defined as
the process of creating,
retaining and
improving the
knowledge by gaining
experience within the
organisation.
 These are mainly
taking actions for
increasing the
employee morale and
job satisfaction by
enhancing the ability
for adapting the
changing situations.
 This learning mainly
aims in emphasizing on
developing the ability
to react the changing
environment with
adopting the best
 This learning is the
process which helps in
defining about
developing the abilities
and skills which helps
in increasing morale.
 This learning approach
mainly helps in
developing and
grasping the
opportunities to
effectively collaborate
and work with others.
 It is mainly defining as
the process of adopting
the changes for refining
the beliefs which
impact the individual
learning to build the
ability for adopting the
changes and the
 The training and
development are
described as all the
activities which helps
in improving the job
performance.
 With organising
training and
development programs
mainly helps in
enhancing the
employee performance
with boosting the
productivity which
enhances the working
culture by developing
the abilities and
different competent
skills for working and
achieving the set
objectives.

practices.
 Organisational learning
mainly helps in
improving the
organisational ability to
learns and adopt the
processes which results
in building productivity
with serving the quality
product to the
consumers with
adopting the various
technical processes.
dynamic business
environment.
 Individual learning
mainly aims in
specifying about
synchronising all the
activities a to adopt and
learning the abilities to
adapt the changes
while working in the
dynamic business
surrounding. This helps
in developing various
skills and abilities to
work and adapt the
changes while working
in the diverse
backgrounds.
 With adopting and
organising the regular
training programs it
helps in improving the
job performance with
advancing the various
news skills and abilities
of the employees
working with building
the motivation to work
as to advance the
individual job
performance.
 By training and
development programs
mainly helps in
boosting the
performance of
employees working in
the company and best
the productivity which
improves the culture
and the career while
performing various
activities in the
business.
Thus, organisational learning mainly help in developing and adopting the process of
improving all the experiences by gaining the knowledges for improving all the workings.
Whereas the individual learning mainly aims in specifying about building and acquiring the
abilities and skilled for self development which helps in improving and working according to the

changing dynamic environment (Mohamed, Disli, Al-Sada. and Koç, 2022). Also the training
and development of the individual in the company helps in building various skills and abilities in
the individuals for working and performing all the set task on time.
Analysing the needs for continuous learning and professional development to attain sustainable
performance
The needs of continuous learning and developing the skills and abilities helps in working
effectively to attain the set business objectives. While working in Sainsbury. Expanding and
training the employee for developing their skills mainly helps in encouraging the ideas with
boosting their morale. Also it results in raising the employee performance by improving their
knowledge and skills. This result in boosting the abilities to work in more efficient manner. As
by adopting the technologies as for adopting the AI in working and simplify the daily processes.
This require to build the skills and knowledge. For this the Sainsbury is mainly focusing on
learning and development programs as by organizing training for employees to build essential
skills and knowledge to work effectively as to attain the set objective.
Continuous learning and professional development helps in working with more
productive employees by maintaining the remarkable set of skills which results in contributing to
attain the organisational goals. The continuous development and learning helps in boosting
overall skills with ascertaining the knowledge (Faur, Albescu and Grapini, 2022). This benefits
the company to attain high standards as by developing the abilities of the employee with
enhancing the culture. This results in retaining employees with enhancing the working culture of
the Sainsbury to serve and satisfy the consumers needs and wants by understanding with
adapting the latest trends. As with learning and developing on continuous basis it helps in
supporting the infrastructure as to conserve the environment by continuously adopting the means
to adopt the different ways for packaging and reducing the environmental pollution (Ansari,
Farrukh and Raza, 2021). Thus, by adopting the recyclable packaging helps in reducing the
impact and results in ensuring the healthy living.
With using the kolb learning theory, results in learning and developing new knowledge. It
mainly defined as the experience: In the concrete experiences, this results in the reimagined
experience by being involved for acquiring the knowledge and learning for actively engaging in
the task (WHAT IS KOLB’S EXPERIENTIAL LEARNING THEORY?,2022). As in the reflective
observation it results in determining and to ask the questions with identifying the hindrances.

Also in the abstract conceptualistic, drawing the conclusion based on the experience. In this
interpretive the experience with understanding the concept.
Demonstrating understanding of the HPW contributed to employee engagement and the
competitive advantage within the organisation
The high performance Working in the company helps in adopting the best practices
which result in improving the organisation capacity with effective hiring and retaining the
employees as for selecting to retaining the competent employees while working in the company
(Cugueró-Escofet, Ficapal-Cusí and Torrent-Sellens, 2019). The high performance working help
in creating the more inclusive working environment by taking more responsibility to commit the
employees for attaining the set goals and objectives in the business. These working help in
building employee engagement as by:
Ensuring the security: As by giving the employee security helps in emphasizing on
building the job security which engages the employees to work in more coordinated manner as to
achieve the set objective and goal.
Conveying the mission and vision : With hiring all the information to the employees
related to the business helps in attaining the set business objectives as by coordinating with the
purpose and clarifying the goals and mission for working effectively.
Involving the employees in decision-making: with establishing the high performance
working culture, in helps in delegating the employees while taking th decision as by hearing their
voice for empowering and understanding the mission, vision and the goals. As by creating the
collaborative culture help the employees to motivate and being more inclusive while taking the
important decisions while working in the company as to attain the set objectives.
Training: by organizing effective training programs helps in developing the knowledge
and abilities in employees for working in more coordinated manner with acquiring the highly set
skills and the abilities to attain the set objectives.
Building highly based compensation system: with hiring selectivity for working in the
company and building the highly result oriented compensation system mainly helps in giving
rewards an motivating towards attaining the set goals of the company as by aligning the positive
culture and the working practise which help in contributing to maintaining the profitability by

giving the fair compensation to the employees for committing as to maintain the working as per
the standards excellence.
With adopting the high performance working and treating the employees on fair basis
helps in reducing the inequalities and results in being more valued. This helps in treating and
building the culture of trust and respect. This engages employees for working in more positive
and motivated manner as to attain the set goals and business objectives while working in the
company.
The various benefits of applying high performance working in the company includes:
With applying the Training and development programs in the Sainsbury it helps in
building the ability in the employees for working and serving the consumers for providing and
attaining the maximum level of satisfaction (Nisar and et.al., 2021). Training programs helps in
engaging employees and attaining competitiveness, as when employees work in more efficient
and more productive manner result in attaining competitiveness with improving the productive
workings and essentially utilising all the available resources for serving the consumers as to
satisfy the needs and wants.
With applying the appropriate Rewarding and compensation system in the Sainsbury
helps in engaging and satisfying the employees, as in the Sainsbury it is mainly giving various
befits to the employees including the gift card system given by the company as to improve the
satisfaction and motivating the employees for attaining success, also giving incentive and
meeting the health and all the safety requirement of the employees results in attaining the set
business objectives. Also, those employees working in Sainsbury is given the 10% discount on
every products being purchase from the stores (Barbosa and et.al., 2022). This help in improving
the employee engagement and promote the loyalty while working in the company to attain the
set goals.
Thus, while working with the high performance Woking in the company helps in attaining the set
business objectives by aligning all the goals with the set target attain and accomplish the desired
results.
Evaluating the different approaches to the performance management with using the examples for
demonstrating their support to high perfection culture and commitment
Performance management is mainly defined as the process which helps in supporting to
attain the strategic business objectives. The main aim of managing the performance is to