An Annotated Bibliography on Slack Software and Business Outcomes

This annotated bibliography examines the impact of Slack software on business communication and organizational productivity. The assignment analyzes ten sources, including journal articles and research papers, to explore the various facets of Slack's influence. The sources cover topics such as the software's role in enhancing teamwork, facilitating instant messaging, improving communication efficiency, and its effects on organizational structure and profitability. Some articles highlight the positive impacts, such as increased employee engagement and streamlined decision-making processes, while others address potential drawbacks, including increased costs, security concerns, and the need for employee training. The bibliography evaluates the authority of the authors, compares and contrasts different viewpoints, and assesses the relevance of each source to the overall topic, providing a comprehensive overview of Slack software's role in modern business environments. The sources used interview methods, surveys, and secondary data analysis to explore the topic in detail.

RUNNING HEAD: BUSINESS COMMUNICATION 0
SLACK SOFTWARE

BUSINESS COMMUNICATION 1
“The relationship between slack software and organization productivity”
Flyverbom, M., Leonardi, P., Stohl, C., & Stohl, M. (2016). Digital age| the management of
visibilities in the digital age—introduction. International Journal of
Communication, 10, 12.
The communication can allow the organization to take competitive advantage because of
involving more employees and managers for decision making (Flyverbom, Leonardi, Stohl, &
Stohl, 2016). The objective of this research is to find the association among the slack software as
well as outcomes of the organization. In this survey method is used by the researchers to collect
the information so that compete data will be collected about subject matter. Therefore, through
analyzing it is finds that slack software helps the organization to involve more employees and
enhance team work because slack software have option to connect with more people in the
organization. Researchers also describe that in slack software more employees can chat through
text messaging. As compared to other study this research provides information about the
outcomes achieved through slack software. This study is suitable for my topic because through
this one can understand the achievement of organization by adopting slack software.
Macnamara, J. (2019). Explicating Listening in Organization–Public Communication:
Theory, Practices, Technologies. International Journal of Communication, 13, 22
The slack software provide option of instant messaging to the employees which further
provide various features to the user which includes private conversation and sharing file etc
(Macnamara, 2019). The main motive of conducting this research is to find the affects of slack
software on the profitability and sustainability of corporation. In this study secondary method is
used for gathering information that is data collected from previous literatures. Therefore the
findings revealed that slack software improve communication in the organization. Researchers
revealed that 50% of the efficiency increased by slack software because of using slack software
in creating the applications. In comparison to other research, the present study is focused on
providing data about the degree of influence sack software has on productivity. This study is
suitable for present study because his research provide accurate relationship among digital
software and profitability. The study describes that slack software can support the organization to
maintain good environment structure.

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Hansen, R., & Sia, S. K. (2015). Hummel's Digital Transformation Toward Omnichannel
Retailing: Key Lessons Learned. MIS Quarterly Executive, 14(2)
Digital communication is considered the approach which is adopted in the organization to
reduce misunderstanding and to motivate the employee so that good environment will be
maintained in the organization (Hansen & Sia, 2015). The aim of the research is to investigate
the connection between the slack software and functioning of the organization. The interview
method is used to take the opinions of all the employees regarding the application of slack
software. The analysis describes that digital communication is linked with organizational
activities because the overall profitability is depend on good understanding about the objective.
Slack software helps in providing complete information through text messaging and employee
can access it from anywhere as well as can share more number of files. The present study gives
proper information about connection of slack software in organization in comparison to other
study. This research is also appropriate for the research topic because in this opinions and
attitudes of the employees is taken into consideration for understanding connection.
Lebeuf, C., Storey, M. A., & Zagalsky, A. (2017). Software bots. IEEE Software, 35(1), 18-
23
The slack software provides various benefits to the organization it is because of more
efficiency in the communication by involving more members for the particular task (Lebeuf,
Storey, & Zagalsky, 2017). The main purpose of the study is to understand the productivity of
the organization which is related to slack software. The information is taken through the
secondary sources which includes existing journals, websites and blog so that more information
is gathered about the application of slack software in organization. The analysis describes that it
increase transparency in the organization because of less mail and quick responses on timely
manner. It also supports the managers and employees to integrate with other productive
application. This study is better in comparison to other research because other researchers only
provide information about the link between both aspects. This research is important for my
current topic because through this I understand the influence of slack software in the functioning
of organization.

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Kim, S. H., Jang, S. Y., & Yang, K. H. (2017). Analysis of the determinants of Software‐as‐
a‐Service adoption in small businesses: Risks, benefits, and organizational and
environmental factors. Journal of Small Business Management, 55(2), 303-325.
The communication has various benefits which allow the organization to gain
competitive advantage (Kim, Jang, & Yang, 2017). It also helps the organization to increase
team work and motivation in the corporation. The purpose of the study is to investigate the
correlation of digital communication and effectiveness of corporation. The survey method was
used to gather data about the subject matter. The findings describes that there is positive
relationship in the organization because of using slack software for communication. Researchers
describes that slack software supports in managing the list of task which reduces
misunderstanding among the employees. The study is relevant for the current topic because it
also provide data about the application of slack software in small companies. It is also useful
study than other study because it provides connection of slack software in small companies.
Researchers also demonstrate that it also increase the business partnership between the other
organization and suppliers.
Anderson, K. E. (2016). Getting acquainted with social networks and apps: picking up the
Slack in communication and collaboration. Library Hi Tech News, 33(9), 6-9.
Researchers describes that Slack software also have negative effects in the organization,
therefore there are some issues which are faced by the Australian organization through using
slack software (Anderson, 2016). The objective of the study is to analyze the negative
relationship of slack software in the organization. In this study researchers develop questionnaire
to understand the perception of all the employees in the corporation. The results describe that
sometimes it become time consuming for the organization to deliver the important information
due to lack of end-to end encryption. It also raises the cost of the organization because of
providing more training to the employees and increase installation cost. In comparison to other
study this study is useful because it give data about the problems faced the organization and
negative relationship of slack software. This study is suitable for present study because it give
information regarding association between both in negative terms.

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Mangipudi, M. R., Prasad, K. D. V., & Vaidya, R. (2019). Optimization of Human
Resources: Does Human Resource Pooling in an Organization Help in Improving
Capacity Building and Efficiency? A Case Study. Journal of Human Resource and
Sustainability Studies, 7(3), 397-405
The estimation describes that sometimes the overall profitability of the organization
reduced because of problems faced by the employees in communication through using slack
software (Mangipudi, Veera Prasad, & Vaidya, 2019). Researchers conducted this study because
not much of the study is performed to understand the relationship among the slack software with
organizational outcomes. In this secondary method is adopted for collecting data and other
additional information so that more information is gathered. From the analysis, it is describe that
slack software reduce efficiency of the communication and study has similar perception
regarding slack software because researchers revealed that through this information gets
distorted due to connection issues. The issues occur due to security setting and because of several
other problems. This study is most suitable it is due to the reason that it gives more accurate
information regarding challenge of slack software. The research also provides complete
information to get more accurate data about present topic of the study.
Katz, D. S., McInnes, L. C., Bernholdt, D. E., Mayes, A. C., Hong, N. P. C., Duckles, J., ... &
Pierce, M. (2018). Community organizations: Changing the culture in which
research software is developed and sustained. Computing in Science &
Engineering, 21(2), 8-24
The better organizational structure is maintained due to efficient culture, communication
and achievable objective (Katz, et al., 2018). Through estimation it is describe that
communication is the better method to encourage employees for performing better in the
organization. The purpose of the research is to understand the significant relationship among the
productivity of the organization and slack software. For this information is collected through the
primary method it is because through this researchers takes the opinions and perception of all the
staff members. The findings revealed that it sometimes slack software increase the expenditure
of organization due to hiring more competent employees in the organization. It also requires
more training of all the employees and issue also arise because of network setting. This study is

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important in comparison to other study and for the current topic because through this research
other organization can develop policies for reducing this problem.
Greasley, A., & Wang, Y. (2017). Integrating ERP and enterprise social software. Business
Process Management Journal, 23(1), 2-15
Slack software needs more resources to install in the organization which sometimes
affects the operations and structure of the organization (Greasley & Wang, 2017). Therefore,
researchers conduct the research to investigate the association between the slack software as well
as organization structure. The information gathering is done through interview method so that
more information is collected to understand the relationship. The findings revealed that slack
software disturb the overall structure of the corporation because it require talented employees
and is more costly. Researchers describe it sometimes become difficult for the employees to
adapt the change in the organization. This reduces the effectiveness of the employees and
decreases the profits of the organization. This study is important because in this organization gets
the knowledge about the resources and funds required in installing and using slack software. It is
because through this research strategies can be made by the organization to reduce cost.
Shin, D., & Konrad, A. M. (2017). Causality between high-performance work systems and
organizational performance. Journal of Management, 43(4), 973-997.
Slack software increases the communication in the organization because of increasing
corporation and involvement of the employees (Shin & Konrad, 2017). The main purpose of the
research is to investigate the link of slack software with functioning of the organization. The
information of this study is taken from the survey that is by developing questionnaire about the
effects and role of slack software in corporation. The analysis describes that slack software
results in efficient decision making because slack software provide option to the employees to
chat in private group so that opinions can be get from various experts. The study is important and
useful related to the present study because through this one can understand the benefits and
advantages of slack software in the corporation so that it can be used by the organization while
communicating digitally with other person in the company. Researchers also describe that it can
provide various options to the employees for transmitting the information.

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References
Anderson, K. E. (2016). Getting acquainted with social networks and apps: picking up the Slack
in communication and collaboration. Library Hi Tech News , 33 (9), 6-9.
Flyverbom, M., Leonardi, P., Stohl, C., & Stohl, M. (2016). Digital age| the management of
visibilities in the digital age—introduction. International Journal of Communication , 10,
12.
Greasley, A., & Wang, Y. (2017). Integrating ERP and enterprise social software. Business
Process Management Journal , 23 (1), 2-15.
Hansen, R., & Sia, S. K. (2015). Hummel's Digital Transformation Toward Omnichannel
Retailing: Key Lessons Learned. MIS Quarterly Executive , 14 (2).
Katz, D. S., McInnes, L. C., Bernholdt, D. E., Mayes, A. C., Hong, N. P., Duckles, J., et al.
(2018). Community organizations: Changing the culture in which research software is
developed and sustained. Computing in Science & Engineering , 21 (2), 8-24.
Kim, S. H., Jang, S. Y., & Yang, K. H. (2017). Analysis of the determinants of Software ‐as‐a‐
Service adoption in small businesses: Risks, benefits, and organizational and
environmental factors. Journal of Small Business Management , 55 (2), 303-325.
Lebeuf, C., Storey, M.-A., & Zagalsky, A. (2017). Software bots. IEEE Software , 35 (1), 18-23.
Macnamara, J. (2019). Explicating Listening in Organization–Public Communication: Theory,
Practices, Technologies. International Journal of Communication , 19, 22.
Mangipudi, M. R., Veera Prasad, K. D., & Vaidya, R. (2019). Optimization of Human
Resources: Does Human Resource Pooling in an Organization Help in Improving
Capacity Building and Efficiency? A Case Study. Journal of Human Resource and
Sustainability Studies , 7 (3), 397-405.
Shin, D., & Konrad, A. M. (2017). Causality between high-performance work systems and
organizational performance. Journal of Management , 43 (4), 973-997.

BUSINESS COMMUNICATION 7