Small Business Enterprise Report: A1 Communication Works Ltd Analysis
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AI Summary
This report presents an analysis of A1 Communication Works Ltd, a small business enterprise operating in the UK telecommunications sector. It begins with an introduction that defines small business enterprises and outlines the report's objectives. The report then delves into a detailed profile of A1 Communication Works Ltd, including its services, strengths, and weaknesses, using a SWOT analysis. Comparative performance measures are used to assess the company's position in the market. The report then identifies approaches to overcome weaknesses, maintain existing performance, and recommends areas for business expansion. The report also discusses the impact of proposed changes on the business and personnel, providing recommendations for managing these changes and controlling the development of business performance within a specified timeframe. The report concludes with a summary of findings and recommendations for future growth.
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TABLE OF CONTENTS
INTRODUCTION ..........................................................................................................................1
1.1 Strength and weaknesses of the organisation .......................................................................1
1.2 Examine of small business by using comparative approaches..............................................2
TASK 2............................................................................................................................................5
2.1 Figure out approaches to overcome from the weaknesses of organisation ..........................5
2.2 Examine performance which maintain their strengths .........................................................6
2.3 Recommendation of areas in which business can expand ...................................................6
TASK 3............................................................................................................................................7
3.1 Produce objectives and plans of business.............................................................................7
3.2 Implement plan of company to incorporate changes ...........................................................8
3.3 Action plan to implement changes .......................................................................................9
TASK 4..........................................................................................................................................10
4.1 Impact of Proposed changes on business and personnel ....................................................10
4.2 Changes can managed in business .....................................................................................11
4.3 Control development in performance of business in given timescale ................................12
CONCLUSION .............................................................................................................................13
REFERENCES .............................................................................................................................15
INTRODUCTION ..........................................................................................................................1
1.1 Strength and weaknesses of the organisation .......................................................................1
1.2 Examine of small business by using comparative approaches..............................................2
TASK 2............................................................................................................................................5
2.1 Figure out approaches to overcome from the weaknesses of organisation ..........................5
2.2 Examine performance which maintain their strengths .........................................................6
2.3 Recommendation of areas in which business can expand ...................................................6
TASK 3............................................................................................................................................7
3.1 Produce objectives and plans of business.............................................................................7
3.2 Implement plan of company to incorporate changes ...........................................................8
3.3 Action plan to implement changes .......................................................................................9
TASK 4..........................................................................................................................................10
4.1 Impact of Proposed changes on business and personnel ....................................................10
4.2 Changes can managed in business .....................................................................................11
4.3 Control development in performance of business in given timescale ................................12
CONCLUSION .............................................................................................................................13
REFERENCES .............................................................................................................................15

INTRODUCTION
Small business enterprises can be describes as the privately held sole proprietorship,
corporation and partnership they actually consist of the few employees. They also leads with the
annual revenue instead of the normal size corporation. These kind of the small businesses are
capable to apply for support of government favour and qualify their preferential tax policies. .
The enterprises posses with the 250 workers and they operate as private sector (Abor and
Quartey, 2010). These organisation desire to be accomplish their short term as well as long term
goals and objectives while maintaining strengths and weaknesses.
In this assignment will going to present the A1 communication work Ltd. A small
company which develop services in the UK. It is basically a telecommunication company which
provide the networks, phones, internet, router, broadband and many more. In this report cover
the strength and weaknesses of the business and how they deal with it for the smooth running
(Luke and Chu, 2013).
TASK 1
1.1 Profile of organisation with their strengths and weaknesses
A1 communication works ltd provides their facilities and services within the boundaries
of United Kingdom. They usually offers several types of the products such as internet, router and
networks as well as call, voicemail, broadband, business mobile and many more. The company
overlook and examine entire performance of the company in the market industry (Kitching and
Smallbone, 2012).
Profile Description
Name A1 community works Ltd
sector Communications
Industry telecommunications
Products Internet, broadband, business phones, router,
networks, and other related to communications.
Address 11 Innovate charter mark way, Col burn
business park, charter mark way, col burn Dl9
4Qj
1
Small business enterprises can be describes as the privately held sole proprietorship,
corporation and partnership they actually consist of the few employees. They also leads with the
annual revenue instead of the normal size corporation. These kind of the small businesses are
capable to apply for support of government favour and qualify their preferential tax policies. .
The enterprises posses with the 250 workers and they operate as private sector (Abor and
Quartey, 2010). These organisation desire to be accomplish their short term as well as long term
goals and objectives while maintaining strengths and weaknesses.
In this assignment will going to present the A1 communication work Ltd. A small
company which develop services in the UK. It is basically a telecommunication company which
provide the networks, phones, internet, router, broadband and many more. In this report cover
the strength and weaknesses of the business and how they deal with it for the smooth running
(Luke and Chu, 2013).
TASK 1
1.1 Profile of organisation with their strengths and weaknesses
A1 communication works ltd provides their facilities and services within the boundaries
of United Kingdom. They usually offers several types of the products such as internet, router and
networks as well as call, voicemail, broadband, business mobile and many more. The company
overlook and examine entire performance of the company in the market industry (Kitching and
Smallbone, 2012).
Profile Description
Name A1 community works Ltd
sector Communications
Industry telecommunications
Products Internet, broadband, business phones, router,
networks, and other related to communications.
Address 11 Innovate charter mark way, Col burn
business park, charter mark way, col burn Dl9
4Qj
1

Phone 01748 831953
This small business organisation’s main aim is to offer qualitative services in an effective and
efficient manner to their target audience. There is the SWOT analysis of this A1 communications
work Ltd. Are as follows:-
Strengths Weaknesses
Provide their products in affordable
process to their consumers
Boost employability skills
They arrange training and development
programmes in particular time interval
Increase share market
Offer excellence consumer services
(Acs, Audretsch and Lehmann, 2013).
Lack of awareness among the people
Lack of communication skills
Attracts few consumers
Minimum capital investments
Reduced cost of activities
Opportunities Threats
Scope of the new branches in prime
locations
Attract more to the rural areas
Online activities regarding
advertisement and promotional.
Expansion of the business in various
cities
Start a business with the prime
locations may be lead to benefits
Shortage of the skilled experienced
employees
Threats of new good companies
Entry of fresh competitors
Competitor adopt good and trending
technology.
Entry of the new sellers in nearby
location of the company.
1.2 Analysing business by using comparative measures of performance
To examine the business is very vital so they can evaluate as well as measure the
performance of their workers on the regular basis. This activity actually provides them a
strengths although it is significant in overcome the weaknesses of the company. This analysis
assist to figure out their current position in the market and where they willing to stand that gap is
2
This small business organisation’s main aim is to offer qualitative services in an effective and
efficient manner to their target audience. There is the SWOT analysis of this A1 communications
work Ltd. Are as follows:-
Strengths Weaknesses
Provide their products in affordable
process to their consumers
Boost employability skills
They arrange training and development
programmes in particular time interval
Increase share market
Offer excellence consumer services
(Acs, Audretsch and Lehmann, 2013).
Lack of awareness among the people
Lack of communication skills
Attracts few consumers
Minimum capital investments
Reduced cost of activities
Opportunities Threats
Scope of the new branches in prime
locations
Attract more to the rural areas
Online activities regarding
advertisement and promotional.
Expansion of the business in various
cities
Start a business with the prime
locations may be lead to benefits
Shortage of the skilled experienced
employees
Threats of new good companies
Entry of fresh competitors
Competitor adopt good and trending
technology.
Entry of the new sellers in nearby
location of the company.
1.2 Analysing business by using comparative measures of performance
To examine the business is very vital so they can evaluate as well as measure the
performance of their workers on the regular basis. This activity actually provides them a
strengths although it is significant in overcome the weaknesses of the company. This analysis
assist to figure out their current position in the market and where they willing to stand that gap is
2
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fill by the, by doing work at effective manner. There are various approaches which evaluate and
help in do comparative analysis with another one competitive company (Bellucci, Borisov and
Zazzaro, 2010). Through which they analysis their performance such as ranking, graphical,
tabular many more. It is crucial to research and analysis competitors in the market place. The
small business enterprise examine various approaches and techniques that helps to elaborate
financial position of the A1 communications works Ltd.
3
help in do comparative analysis with another one competitive company (Bellucci, Borisov and
Zazzaro, 2010). Through which they analysis their performance such as ranking, graphical,
tabular many more. It is crucial to research and analysis competitors in the market place. The
small business enterprise examine various approaches and techniques that helps to elaborate
financial position of the A1 communications works Ltd.
3

4
source 1: balance sheet of A1 community works Ltd.
source 1: balance sheet of A1 community works Ltd.

As per the above mentioned balance sheet of A1 community works Ltd and Biz mobile
Ltd. According to the strategic report of the A1 community works Ltd company depicts that their
total Capital reserve of the year 2016 is 25, 784. As compare to the 2015 year this company raise
their profit by the 3,977 hence, the capital reserve of the 2015 was 21,807 (Southern, 2011). On
the other hands, the biz mobile Ltd Company according to their balance sheet their capital
reserve of the year 2016 was 8,378 hence, it is decrease from the last year by 1323. The capital
reserve of the year 2015 was 9,701.
5
source 2: Balance sheet of Biz mobiles Ltd.
Ltd. According to the strategic report of the A1 community works Ltd company depicts that their
total Capital reserve of the year 2016 is 25, 784. As compare to the 2015 year this company raise
their profit by the 3,977 hence, the capital reserve of the 2015 was 21,807 (Southern, 2011). On
the other hands, the biz mobile Ltd Company according to their balance sheet their capital
reserve of the year 2016 was 8,378 hence, it is decrease from the last year by 1323. The capital
reserve of the year 2015 was 9,701.
5
source 2: Balance sheet of Biz mobiles Ltd.
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TASK 2
2.1 Appropriate approaches to overcome the identified weaknesses of organisation
A1 community Works Ltd. Evaluate Swot analysis so they overcome their weaknesses in
the activities of the business. The enterprise conceal their wide range covered area along with
fresh opening of the branches. Which actually assist to decrease their problems and issues as well
they also eliminate their barriers and errors in the organisation. The company has to sell their
branches which is not so beneficial and new to open up new branch in prime location where
consumer intrigues easily. The organisation produces very high profit and raise the income to
fulfil their target consumer in very effective manner. They should utilize their efficient and
effective techniques as well as technologies which enhance their progress and growth along with
develop new facilities in market of the consumer. It is crucial for the organisation so they can
operate activities and function in very appropriate manner in order to help and maintain business
actions. They can compel procedure which examine their fresh technologies and tools by this
company smoothly run in very effective manner (Chittithaworn and et. al., 2011).
A1 community Ltd. provides various devices which assist to operate new enterprises
activities with effectiveness. They have to manage their services and quality so they can create
strong market footing in the industry. Communication is the major key and it demands to be
very clear otherwise it will mislead the entire message. This can help in to resolve several
conflicts and issues in linked with the services. The business required to be raise their activities
of the promotion which offer them a reputation in the market place. There are various approaches
which actually help to overcome from the weaknesses in the organisations. Some of them are as
follows:-
Open new business branches: - Company should open their new business branch in very
wide range of the locality either some prime locations. Because the prime location usually very
crowded places where consumer easily attract by the product and services. So, this will probably
help in raising the sales and profit which lead to the strong footing in the market place.
Effective techniques: - It is important to use new and fresh techniques because the
market is quite dynamic. They have to rapidly go with the new techniques and the market trends
(Di Domenico and Miller, 2012). Because the customers usually attract with the new and
innovative technology although by lunching new product then people will surely intrigue and
that will also hit their target audience.
6
2.1 Appropriate approaches to overcome the identified weaknesses of organisation
A1 community Works Ltd. Evaluate Swot analysis so they overcome their weaknesses in
the activities of the business. The enterprise conceal their wide range covered area along with
fresh opening of the branches. Which actually assist to decrease their problems and issues as well
they also eliminate their barriers and errors in the organisation. The company has to sell their
branches which is not so beneficial and new to open up new branch in prime location where
consumer intrigues easily. The organisation produces very high profit and raise the income to
fulfil their target consumer in very effective manner. They should utilize their efficient and
effective techniques as well as technologies which enhance their progress and growth along with
develop new facilities in market of the consumer. It is crucial for the organisation so they can
operate activities and function in very appropriate manner in order to help and maintain business
actions. They can compel procedure which examine their fresh technologies and tools by this
company smoothly run in very effective manner (Chittithaworn and et. al., 2011).
A1 community Ltd. provides various devices which assist to operate new enterprises
activities with effectiveness. They have to manage their services and quality so they can create
strong market footing in the industry. Communication is the major key and it demands to be
very clear otherwise it will mislead the entire message. This can help in to resolve several
conflicts and issues in linked with the services. The business required to be raise their activities
of the promotion which offer them a reputation in the market place. There are various approaches
which actually help to overcome from the weaknesses in the organisations. Some of them are as
follows:-
Open new business branches: - Company should open their new business branch in very
wide range of the locality either some prime locations. Because the prime location usually very
crowded places where consumer easily attract by the product and services. So, this will probably
help in raising the sales and profit which lead to the strong footing in the market place.
Effective techniques: - It is important to use new and fresh techniques because the
market is quite dynamic. They have to rapidly go with the new techniques and the market trends
(Di Domenico and Miller, 2012). Because the customers usually attract with the new and
innovative technology although by lunching new product then people will surely intrigue and
that will also hit their target audience.
6

Adopt latest trends and technologies: - To conceal and overcome with the weaknesses in
the organisations it is important to use the latest technologies. That might be help to train another
new workers in very effective manner.
2.2 Ways by which existing performance could be maintained and strengthened
It is essential for the A1 community works Ltd. To examine their employees and figure
out their strengths which should be hold up in effective manner (PERFORMANCE
MEASUREMENT. 2017). The organisation provides opportunities to their workers to expand
their capability in the process of the decision making. The business have to be must alter their
policies, rules and regulations in positive manner while the operational activities and other
function of the managerial. It assist to intrigues more consumer towards their facilities and they
also take benefit of competitive market which offer several products. There are different
effective techniques which help to the organisation to place a goodwill in the market place or that
particular area (Forsman and Temel, 2011). There in the enterprise use some specific
technologies which help to maintain and enhanced strengths of the employees during their
performance. Some of them are as follows:-
Provide broad reach of the satisfaction to consumer: - It is very crucial function which
help to provide the appropriate satisfaction to their consumer in very effective manner. The A1
community works Ltd. Figure out the needs and demands of the consumer then they also
evaluate services which may have to choose their company.
Be flexible and convertible to change: - It is very essential to examine external and
internal environmental factors which help to figure out the further changes in the market place.
The organisation should alter their techniques and tools thither respective operational activities.
The changes in the market trends while the recession time period. There are various technologies
and approaches which up gradation is needed to offer best kind of the services. It is essential
approaches which demands to evaluate their several proficiency and tools in very hard-hitting
manner.
2.3 Recommending areas in which business can expand
It is essential for the company to expand their respective organisational activities in the
new prime areas. It helps to the company to raise their business of the other enterprise design that
required to evaluate their industry share (Smallbone and et. al., 2010). They try to identify their
7
the organisations it is important to use the latest technologies. That might be help to train another
new workers in very effective manner.
2.2 Ways by which existing performance could be maintained and strengthened
It is essential for the A1 community works Ltd. To examine their employees and figure
out their strengths which should be hold up in effective manner (PERFORMANCE
MEASUREMENT. 2017). The organisation provides opportunities to their workers to expand
their capability in the process of the decision making. The business have to be must alter their
policies, rules and regulations in positive manner while the operational activities and other
function of the managerial. It assist to intrigues more consumer towards their facilities and they
also take benefit of competitive market which offer several products. There are different
effective techniques which help to the organisation to place a goodwill in the market place or that
particular area (Forsman and Temel, 2011). There in the enterprise use some specific
technologies which help to maintain and enhanced strengths of the employees during their
performance. Some of them are as follows:-
Provide broad reach of the satisfaction to consumer: - It is very crucial function which
help to provide the appropriate satisfaction to their consumer in very effective manner. The A1
community works Ltd. Figure out the needs and demands of the consumer then they also
evaluate services which may have to choose their company.
Be flexible and convertible to change: - It is very essential to examine external and
internal environmental factors which help to figure out the further changes in the market place.
The organisation should alter their techniques and tools thither respective operational activities.
The changes in the market trends while the recession time period. There are various technologies
and approaches which up gradation is needed to offer best kind of the services. It is essential
approaches which demands to evaluate their several proficiency and tools in very hard-hitting
manner.
2.3 Recommending areas in which business can expand
It is essential for the company to expand their respective organisational activities in the
new prime areas. It helps to the company to raise their business of the other enterprise design that
required to evaluate their industry share (Smallbone and et. al., 2010). They try to identify their
7

current position in the market which also help them in analysing their market current trending
scenario. The A1 community works Ltd offer best kind of the communication services to their
consumer and try to satisfy their needs and demands. There are some of the areas where business
expand in various small capital and also offers services to their regular customers wither clients.
Which also leads to make and create abode of trust which also make permanent customer
(Hilmersson, 2014). There are various areas in the business which make trust to the services of
the company. There are the areas in business which could be expand that some of them, are as
follows:-
Provide extra services: - Company demands to offer various and wide range of the
facilities to intrigue the consumer at the great level in effective manner. A1 community work
Ltd. Provides several communication facilities that help to communicate to their other long
distance people with limited time. It is crucial to business which they cover that area where a
person search network of the communication although also company tries to offer them their
best. Some companies also give gifts and other effector and offers prices which connect with
their services for the long time period.
Provide excellent customer services: - It is very significant to the A1 community work
Ltd. Which provide offer brilliant consumer services to their customers in very effective manner.
There are the facilities which should enhance their performance of workers and they demand to
fulfil their consumer's needs. The worker have to resolve the issues and problems of the
consumer by giving the, attention that also affect to their image and reputation (Rae, 2010).
24/7 hours services: - The organisation offer entirely services to their country and other
consumer internally in very effective manner. It is crucial to elaborate that customers that will
gratify their facilities and also they can resolve their problems which might be related to their
specific product.
TASK 3
3.1 Producing an assessment of existing objectives and plans of business
This organisation required to eliminate their weak as well as poor performance of the
employees in an enterprise. The strategies of the company they evaluate strategic action plan so
they can enhance their business growth ad to their improvement. Their research provide to figure
out fresh techniques and approaches which assist to evaluate several sources of the business
8
scenario. The A1 community works Ltd offer best kind of the communication services to their
consumer and try to satisfy their needs and demands. There are some of the areas where business
expand in various small capital and also offers services to their regular customers wither clients.
Which also leads to make and create abode of trust which also make permanent customer
(Hilmersson, 2014). There are various areas in the business which make trust to the services of
the company. There are the areas in business which could be expand that some of them, are as
follows:-
Provide extra services: - Company demands to offer various and wide range of the
facilities to intrigue the consumer at the great level in effective manner. A1 community work
Ltd. Provides several communication facilities that help to communicate to their other long
distance people with limited time. It is crucial to business which they cover that area where a
person search network of the communication although also company tries to offer them their
best. Some companies also give gifts and other effector and offers prices which connect with
their services for the long time period.
Provide excellent customer services: - It is very significant to the A1 community work
Ltd. Which provide offer brilliant consumer services to their customers in very effective manner.
There are the facilities which should enhance their performance of workers and they demand to
fulfil their consumer's needs. The worker have to resolve the issues and problems of the
consumer by giving the, attention that also affect to their image and reputation (Rae, 2010).
24/7 hours services: - The organisation offer entirely services to their country and other
consumer internally in very effective manner. It is crucial to elaborate that customers that will
gratify their facilities and also they can resolve their problems which might be related to their
specific product.
TASK 3
3.1 Producing an assessment of existing objectives and plans of business
This organisation required to eliminate their weak as well as poor performance of the
employees in an enterprise. The strategies of the company they evaluate strategic action plan so
they can enhance their business growth ad to their improvement. Their research provide to figure
out fresh techniques and approaches which assist to evaluate several sources of the business
8
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profit. The organisation demands for examining external as well as internal environmental
factors so they can accomplish their main goals and objectives. An enterprise can maintain their
performance and calculate their activities which is operated by the leaders and managers. They
have to adopt their methods which also offer profitability and productivity to their business.
There are some of the crucial plans and objectives which assist to manage their A1 community
work Ltd. Company are as follows:-
Strategic goals and objectives: - Company required to react their goals in very effective
manner. They also plan them in advance for their upcoming activities that make their schedule
arranged ad they directly lie to the plan to accomplish their objectives (Chell, Nicolopoulou and
Karataş-Özkan, 2010). Their main goals if to gratify demand for the consumer and facilities
which is offer to resolve their problem and issue.
Performance measures: - It is essentials to measure their performance of employees in
the organisations. The company required to their organisation profit by arranging their training
and development schedule sessions. The measurement of the performance in very effective and
efficient manner. The organisation have to be analysis and check their employee work that also
identify their preserve and forthcoming statues. This helps in evaluate the performance of their
workers which also make them update to their current scenario and lead to settle up good
marketing footing in the industry (Islam and et. al., 2011).
Action plan: - The employee’s major responsibility is to perform well at their
organisational activities which gratify their customers and that also leads to fulfil their demands
and needs of the consumer. The organisation plan to strategies so they can run their business in
smoothly. They have to construct their plans which lie with progressive and growth of the
business.
Employee vision
They provide the, fair remuneration for their work to the employees.
They also make available them rewards, bonus, and other appreciations.
9
factors so they can accomplish their main goals and objectives. An enterprise can maintain their
performance and calculate their activities which is operated by the leaders and managers. They
have to adopt their methods which also offer profitability and productivity to their business.
There are some of the crucial plans and objectives which assist to manage their A1 community
work Ltd. Company are as follows:-
Strategic goals and objectives: - Company required to react their goals in very effective
manner. They also plan them in advance for their upcoming activities that make their schedule
arranged ad they directly lie to the plan to accomplish their objectives (Chell, Nicolopoulou and
Karataş-Özkan, 2010). Their main goals if to gratify demand for the consumer and facilities
which is offer to resolve their problem and issue.
Performance measures: - It is essentials to measure their performance of employees in
the organisations. The company required to their organisation profit by arranging their training
and development schedule sessions. The measurement of the performance in very effective and
efficient manner. The organisation have to be analysis and check their employee work that also
identify their preserve and forthcoming statues. This helps in evaluate the performance of their
workers which also make them update to their current scenario and lead to settle up good
marketing footing in the industry (Islam and et. al., 2011).
Action plan: - The employee’s major responsibility is to perform well at their
organisational activities which gratify their customers and that also leads to fulfil their demands
and needs of the consumer. The organisation plan to strategies so they can run their business in
smoothly. They have to construct their plans which lie with progressive and growth of the
business.
Employee vision
They provide the, fair remuneration for their work to the employees.
They also make available them rewards, bonus, and other appreciations.
9

The main vision of the A1 community work is to they also make available good working
environment to their staffs from the similar, they lso provide full attentuon and
contribution towards their company.
Purchaser vision
to provide their best kind of the facilities accordance the basic demands of the consumer
and they also provide them best kind of satisfactory products.
They also do proper needs and precedences determination of various local and foreign
buyers.
The also make them available good quality product along with the features in their
mobile phones. Similarly, they also give them various commodity and services at their
affordable prices.
Share owner goals and objectives
They maximize their revenue I order to investing more.
Disclose their full inflation
maintain relation with the long term contract
Business plan :- This plan also describes as the official statements which also involve
their goals which can be achievable. The A1 community works Ltd, company is basically from
the united kingdom. They are very crucial document so they can attain their goals and target in
favour with the staff, stakeholders and other consumers. Those kind of individuals are always
improvisation in organisation which can bring revolution and change within themselves and also
improve their growth and performance. Their main objectives is to design in achieving their
higher growth and other successes in their market place.
10
environment to their staffs from the similar, they lso provide full attentuon and
contribution towards their company.
Purchaser vision
to provide their best kind of the facilities accordance the basic demands of the consumer
and they also provide them best kind of satisfactory products.
They also do proper needs and precedences determination of various local and foreign
buyers.
The also make them available good quality product along with the features in their
mobile phones. Similarly, they also give them various commodity and services at their
affordable prices.
Share owner goals and objectives
They maximize their revenue I order to investing more.
Disclose their full inflation
maintain relation with the long term contract
Business plan :- This plan also describes as the official statements which also involve
their goals which can be achievable. The A1 community works Ltd, company is basically from
the united kingdom. They are very crucial document so they can attain their goals and target in
favour with the staff, stakeholders and other consumers. Those kind of individuals are always
improvisation in organisation which can bring revolution and change within themselves and also
improve their growth and performance. Their main objectives is to design in achieving their
higher growth and other successes in their market place.
10

3.2 Revising business plan to incorporate appropriate changes
The business strategies have to be evaluate and execute their changes in the
organisations. The organisation has to germinate the fresh design and strategies for their
alteration in business activities. The set up the concept of the business without figure out the
continue basis which is related to progress success and their development. For their procedure of
the company the may also required their modifications which is very important and crucial fro
their business to develop the understand regarding their enterprise. Whereas, it required to
overview their several consumers to evaluate interpreted their executing targets and other
objectives with the favour of their plan of action.
The company also expand their new company in various prime areas which is already
mentioned and discuss above the questions. Similarly, they also have to make available
innovative and new technology products which is already interlinked with their enterprises
expansion. The planning is the every initial and important step in the entire process because in
this process the organisation already make and deign the strategy where they actually want to
reach. It is the process which defines that where they are now and where they willingly want to
be. And they have to fill the gap in between them by accomplishing their objectives and targets
of the respective enterprises. The design is very significant to evaluate in the current either
recent policies. The organisation have to examine their action plans and policies which assist in
to raise their evolution and growth. It assists to create a strong relationship with the organisation
and there are subordinates in very effective manner. The organisational strategies assist to
motivate their employees and also take their long term decisions. So they can enhance their
performance. They have to gratify their wants and needs of the consumer and they have to rectify
as per the facilities which needs to raise their performance. There are the strategies of the
marketing which actually need to adopt in their activities of the business and other functions
which offer their better suitable results and alter their recent techniques and other technologies in
the respective organisations. There are various objectives which need to solve their issues and
other conflicts. It required to evaluate their performances and they also have to execute fresh
designs and policies within the organisations (Thomä and Bizer, 2013). The company have to
take various decisions which also depict various future activities in very efficient manner. If an
organisation change and alter their capital and funds amount which also measure their minor loss
in a specific task.
11
The business strategies have to be evaluate and execute their changes in the
organisations. The organisation has to germinate the fresh design and strategies for their
alteration in business activities. The set up the concept of the business without figure out the
continue basis which is related to progress success and their development. For their procedure of
the company the may also required their modifications which is very important and crucial fro
their business to develop the understand regarding their enterprise. Whereas, it required to
overview their several consumers to evaluate interpreted their executing targets and other
objectives with the favour of their plan of action.
The company also expand their new company in various prime areas which is already
mentioned and discuss above the questions. Similarly, they also have to make available
innovative and new technology products which is already interlinked with their enterprises
expansion. The planning is the every initial and important step in the entire process because in
this process the organisation already make and deign the strategy where they actually want to
reach. It is the process which defines that where they are now and where they willingly want to
be. And they have to fill the gap in between them by accomplishing their objectives and targets
of the respective enterprises. The design is very significant to evaluate in the current either
recent policies. The organisation have to examine their action plans and policies which assist in
to raise their evolution and growth. It assists to create a strong relationship with the organisation
and there are subordinates in very effective manner. The organisational strategies assist to
motivate their employees and also take their long term decisions. So they can enhance their
performance. They have to gratify their wants and needs of the consumer and they have to rectify
as per the facilities which needs to raise their performance. There are the strategies of the
marketing which actually need to adopt in their activities of the business and other functions
which offer their better suitable results and alter their recent techniques and other technologies in
the respective organisations. There are various objectives which need to solve their issues and
other conflicts. It required to evaluate their performances and they also have to execute fresh
designs and policies within the organisations (Thomä and Bizer, 2013). The company have to
take various decisions which also depict various future activities in very efficient manner. If an
organisation change and alter their capital and funds amount which also measure their minor loss
in a specific task.
11
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A1 community work Ltd. Company service which assist to intrigue more consumers. The
changing procedure raise their performance level which figure out their current and upcoming
task. It usually help to run business smoothly rapidly. The company demands for their design and
other policies which enhance their progress and growth within new strategies in efficient manner.
There are few of the consumer doesn't like to alter their each and every activity. The
organisation also demands or they attention towards their alteration in their already controlled
plans and other strategies.
3.3 Action plan to implement changes
A1 community work Ltd. Company required to alter their strength and weaknesses while
the business activities, it also assist to accomplish their long term as well as short term goals and
target. The enterprise demands to change their internal and external environment which actually
figure of their future plans in very efficient manner (Altman, Sabato and Wilson, 2010). They
eventually have to eliminate errors in their action plan and other procedure along with these kind
of the activities which offer an appropriate direction to their workers.
A1 community works Ltd. As according to the above mentioned revise business plan.
Which is very significant for the success and growth of the business. In this part the have to also
prepare similar kind of the action plan for the organisation. Which support and staff bison and
other analysis of the stakeholders. The respective action plan are as follows :-
2017 Focus = growing sales revenue
KEY OBJECTIVES
Market development Process development People development Product development
INITIATIVES
Expand regular
market each
Raise
consumer visits
by engineers
review
Implement lean
process
Development/
implement
supply chain
strategy
Implement
personal
planning
process
Improve
communication
Increase quick- change
regulator line
Expand range of the
line
12
changing procedure raise their performance level which figure out their current and upcoming
task. It usually help to run business smoothly rapidly. The company demands for their design and
other policies which enhance their progress and growth within new strategies in efficient manner.
There are few of the consumer doesn't like to alter their each and every activity. The
organisation also demands or they attention towards their alteration in their already controlled
plans and other strategies.
3.3 Action plan to implement changes
A1 community work Ltd. Company required to alter their strength and weaknesses while
the business activities, it also assist to accomplish their long term as well as short term goals and
target. The enterprise demands to change their internal and external environment which actually
figure of their future plans in very efficient manner (Altman, Sabato and Wilson, 2010). They
eventually have to eliminate errors in their action plan and other procedure along with these kind
of the activities which offer an appropriate direction to their workers.
A1 community works Ltd. As according to the above mentioned revise business plan.
Which is very significant for the success and growth of the business. In this part the have to also
prepare similar kind of the action plan for the organisation. Which support and staff bison and
other analysis of the stakeholders. The respective action plan are as follows :-
2017 Focus = growing sales revenue
KEY OBJECTIVES
Market development Process development People development Product development
INITIATIVES
Expand regular
market each
Raise
consumer visits
by engineers
review
Implement lean
process
Development/
implement
supply chain
strategy
Implement
personal
planning
process
Improve
communication
Increase quick- change
regulator line
Expand range of the
line
12

distribution
strategies
s
Increase
teamwork
KEY PERFORMANCE INDICATOR
Revenue/
director
revenue /month
Cash to cash
days
First time
through %
month
%turnover
month
%absenteeism/
month
New products
revenue/ month
The company has to record every function of the employer in their diary. These changes
need to modify their action communication stages in various level and areas. An enterprise
demands to change their policies and plans there are various component of the action plan some
of them are as follows :-
It is essential to examine their market research which assist to modify their organisational
performance in the industry of market.
There are the alteration in their present policies which offer their advantage to gratify
their consumers in effective way.
They also required examine developed plan of action which is essential to evaluate them
during training sessions of their workers. It also assist to reach their target audience
which satisfy their services offered them in expeditious manner.
An organisation need to evaluate their consumer's demand thy have to change
accordingly as per their demands and needs (Herbane, 2010). Change should be appropriate and
adopted accurately then-it will lead to carry on with the profit and also create a good market
reputation. They also need to improve and modify their policy and rules which assist in
enhancing growth by evaluating best kind of tools and techniques. The norm required to execute
new action plan in various ways some of them are as follows:-
They required to some surplus services which offer their consumers.
13
strategies
s
Increase
teamwork
KEY PERFORMANCE INDICATOR
Revenue/
director
revenue /month
Cash to cash
days
First time
through %
month
%turnover
month
%absenteeism/
month
New products
revenue/ month
The company has to record every function of the employer in their diary. These changes
need to modify their action communication stages in various level and areas. An enterprise
demands to change their policies and plans there are various component of the action plan some
of them are as follows :-
It is essential to examine their market research which assist to modify their organisational
performance in the industry of market.
There are the alteration in their present policies which offer their advantage to gratify
their consumers in effective way.
They also required examine developed plan of action which is essential to evaluate them
during training sessions of their workers. It also assist to reach their target audience
which satisfy their services offered them in expeditious manner.
An organisation need to evaluate their consumer's demand thy have to change
accordingly as per their demands and needs (Herbane, 2010). Change should be appropriate and
adopted accurately then-it will lead to carry on with the profit and also create a good market
reputation. They also need to improve and modify their policy and rules which assist in
enhancing growth by evaluating best kind of tools and techniques. The norm required to execute
new action plan in various ways some of them are as follows:-
They required to some surplus services which offer their consumers.
13

It is essential for enterprise so they can examine their market through various research
techniques. It assist to scan entire market in very effective manner by evaluating their
preferences, choices, behaviours and attitudes. They help to satisfy customer service
centre.
They also required to improve current plans and policies which figure out new techniques
eventually understand external as well as internal factors. It is crucial to examine their
changes, up gradation, technologies because it will help in to survive in the market for so
long.
TASK 4
4.1 Impact of proposed changes on business and personnel
There are different modification which assist to incorporate in their company at the time
period at external as well as internal environmental factors. It also examine their basic functions
of the company which required to change their technologies smoothly (Burrows, 2015).
Impact on the business
It is the one of the element that help to raise company's effectiveness level of the
performance. They offer attribute services which gratify their wands and demands at
large number.
It is essential factor which furnish quality commodities and services that assists their
enhancing skills of the communication. The organisation have to evaluate their current
market trends to figure out significant changes to improve new plan and policies.
There are various chances which occurs while the market research of the company. The
enterprise demands to analyse the market situation which alter current trends of the
consumer and expansion of the various areas.
Impact over the organisation
Their subordinates required to change their strategies of the market to alter several
techniques which offer advantage to the enterprises (Olson and Staley, 2012). The
business assist to carry new approaches which demands during the particular time.
14
techniques. It assist to scan entire market in very effective manner by evaluating their
preferences, choices, behaviours and attitudes. They help to satisfy customer service
centre.
They also required to improve current plans and policies which figure out new techniques
eventually understand external as well as internal factors. It is crucial to examine their
changes, up gradation, technologies because it will help in to survive in the market for so
long.
TASK 4
4.1 Impact of proposed changes on business and personnel
There are different modification which assist to incorporate in their company at the time
period at external as well as internal environmental factors. It also examine their basic functions
of the company which required to change their technologies smoothly (Burrows, 2015).
Impact on the business
It is the one of the element that help to raise company's effectiveness level of the
performance. They offer attribute services which gratify their wands and demands at
large number.
It is essential factor which furnish quality commodities and services that assists their
enhancing skills of the communication. The organisation have to evaluate their current
market trends to figure out significant changes to improve new plan and policies.
There are various chances which occurs while the market research of the company. The
enterprise demands to analyse the market situation which alter current trends of the
consumer and expansion of the various areas.
Impact over the organisation
Their subordinates required to change their strategies of the market to alter several
techniques which offer advantage to the enterprises (Olson and Staley, 2012). The
business assist to carry new approaches which demands during the particular time.
14
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A1 community work Ltd. Have to arrange their training and development sessions to
their workers. So, they can improvise their skills and knowledge up to date as according
to their current scenario.
It is essential to change in organisation which actually modify their entire business
functions. It is important to elaborate their amount and cost in very effective manner. If
any of the employee left their job and the face various issues which face losses in market.
The have to evaluate alteration and gratify their large number for the people (Teece,
2010).
4.2 Way the changes will be managed in business
It is crucial for every enterprise to alter such kind of the activities in appropriate manner
and also help to develop their communication skills. There are various procedure which change
their demand of every and each buyers to their consumer. It also includes their fabulous
communication services and other clear information of consumer many more. There are various
changes which need to be arrange in their business some of them are as follows:- Create situation: - It is crucial to enterprises employer they assist to motivate their
business environment. They also need to adopt fresh strategies to adopt in very effective
way which leads to provide them advantages. These workers are required for their kind of
services within the organisations. Create imagination for change: - It is essential to examine their present vision and
mission to improve their plans either posies according to the changing scenario
(Blackburn, Hart and Wainwright, 2013). The enterprise required to assume changes that
also assist to understand their purpose of the exception of the changes. It also provide
good modification I very successful manner. Adaptability: - Consumer basically accept all kind of the services and product which is
offer by A1 community work Ltd. This alteration changes their organisation in the day to
day activities in very effective manner. The company actually require to adopt several
changes in their various techniques and technologies which offer training to their
employees. Combine improvement: - The organisation responsible for their particular target to
encourage their employees towards their effective and efficient works (Storey, 2016).
15
their workers. So, they can improvise their skills and knowledge up to date as according
to their current scenario.
It is essential to change in organisation which actually modify their entire business
functions. It is important to elaborate their amount and cost in very effective manner. If
any of the employee left their job and the face various issues which face losses in market.
The have to evaluate alteration and gratify their large number for the people (Teece,
2010).
4.2 Way the changes will be managed in business
It is crucial for every enterprise to alter such kind of the activities in appropriate manner
and also help to develop their communication skills. There are various procedure which change
their demand of every and each buyers to their consumer. It also includes their fabulous
communication services and other clear information of consumer many more. There are various
changes which need to be arrange in their business some of them are as follows:- Create situation: - It is crucial to enterprises employer they assist to motivate their
business environment. They also need to adopt fresh strategies to adopt in very effective
way which leads to provide them advantages. These workers are required for their kind of
services within the organisations. Create imagination for change: - It is essential to examine their present vision and
mission to improve their plans either posies according to the changing scenario
(Blackburn, Hart and Wainwright, 2013). The enterprise required to assume changes that
also assist to understand their purpose of the exception of the changes. It also provide
good modification I very successful manner. Adaptability: - Consumer basically accept all kind of the services and product which is
offer by A1 community work Ltd. This alteration changes their organisation in the day to
day activities in very effective manner. The company actually require to adopt several
changes in their various techniques and technologies which offer training to their
employees. Combine improvement: - The organisation responsible for their particular target to
encourage their employees towards their effective and efficient works (Storey, 2016).
15

They have to develop as well as improve their activities, function which is combined in
mannered way.
Create short term goals: - The organisation have to set their particular target which help
to make them monitor and motivate them. The organisation divide their goals in two
categories such as short term and long term. Through this kind of goals to the
organisation to do their work at in proper manner (Mason and Brown, 2013).
4.3 Monitoring improvements in the performance of business over a given timescale
The changes is important to evaluate their strengths of their enterprise in their respective
business. It is very significant to examine their several components which build other operational
activities. The company have to adopt various technologies and techniques which provides
training to their subordinates. It is crucial to modify their changes in very effective manner by
using other elements in the organisation so they can improve them some of them are as follows:-
Trend analysis: - It is crucial to examine their appropriate direction which reveal
effectual practical application and techniques in the enterprise. The organisation utilize their
analysis to select organisation to adopt their other approaches to examine other financial
performance. They have also eliminate present and other upcoming errors in the company.
Bench marking: - It assist to calculate performance at all the level which also examine
their position of the organisation in current scenario
(Bridge and O'Neill, 2012). They have to required compassion in between their standards to
evaluate their modified execution of their plan and other actions. It is essential to examine their
various approaches which measuring their performance and representation to monitor their
subordinates although work in effective manner.
Balance score card: - This method is utilize to calculate their public presentation of an
organisation. They assist to figure out their external as well as internal factors which demand so
scan the entire market scenario. The company have to adopt this kind of the approaches to
examine other performance at the financially so they can eliminate their current and other future
orders in the enterprise.
Rating description Detailed information Rating Rating view
Significant exceed
performance
The level of the performance and accomplished
for the exceed normal exception. This category
5 Very strong
16
mannered way.
Create short term goals: - The organisation have to set their particular target which help
to make them monitor and motivate them. The organisation divide their goals in two
categories such as short term and long term. Through this kind of goals to the
organisation to do their work at in proper manner (Mason and Brown, 2013).
4.3 Monitoring improvements in the performance of business over a given timescale
The changes is important to evaluate their strengths of their enterprise in their respective
business. It is very significant to examine their several components which build other operational
activities. The company have to adopt various technologies and techniques which provides
training to their subordinates. It is crucial to modify their changes in very effective manner by
using other elements in the organisation so they can improve them some of them are as follows:-
Trend analysis: - It is crucial to examine their appropriate direction which reveal
effectual practical application and techniques in the enterprise. The organisation utilize their
analysis to select organisation to adopt their other approaches to examine other financial
performance. They have also eliminate present and other upcoming errors in the company.
Bench marking: - It assist to calculate performance at all the level which also examine
their position of the organisation in current scenario
(Bridge and O'Neill, 2012). They have to required compassion in between their standards to
evaluate their modified execution of their plan and other actions. It is essential to examine their
various approaches which measuring their performance and representation to monitor their
subordinates although work in effective manner.
Balance score card: - This method is utilize to calculate their public presentation of an
organisation. They assist to figure out their external as well as internal factors which demand so
scan the entire market scenario. The company have to adopt this kind of the approaches to
examine other performance at the financially so they can eliminate their current and other future
orders in the enterprise.
Rating description Detailed information Rating Rating view
Significant exceed
performance
The level of the performance and accomplished
for the exceed normal exception. This category
5 Very strong
16

requirements is already reserved for the employee who truly
stand out ad clearly and constantly demonstrate
exceptional achievement in terms if quantity
and quality of work. Which is easily
recognised as truly exceptional by others.
Exceeds performance
requirements
Performance frequently exceed job
requirements. Accomplishments are regularly
above as expected levels. Performance at the
beyond levels and sustained reality work is
uniformly high.
4 Strong
Unacceptable
performance
Performance must be improve substantially
within their reasonable period of time if the
individual is to remain in this position. The
employees is not meeting in the job
requirements.
2 Major
improvement
needed
CONCLUSION
As according to the above mention report it can be concluded that the small business
enterprises have their strengths and which help to increase their progression other growth. There
are various opportunities they got in the market through which they can expand their business at
great level by setting up their company in varies prime branches which lead to attracts lots of
consumers. A1 community work Ltd. maintain their internal and as well as external
environmental components which assist to figure out their strengths, weaknesses, opportunities
and threats. The main aim of the company is to provide their consumer a best kind of the
services. The organisation have to corporate with their new trends and techniques to survive in
the market which us dynamic. The changes actually provide them the best kind of the action plan
which need to execute so they can increase their profits in an effective manner.
17
stand out ad clearly and constantly demonstrate
exceptional achievement in terms if quantity
and quality of work. Which is easily
recognised as truly exceptional by others.
Exceeds performance
requirements
Performance frequently exceed job
requirements. Accomplishments are regularly
above as expected levels. Performance at the
beyond levels and sustained reality work is
uniformly high.
4 Strong
Unacceptable
performance
Performance must be improve substantially
within their reasonable period of time if the
individual is to remain in this position. The
employees is not meeting in the job
requirements.
2 Major
improvement
needed
CONCLUSION
As according to the above mention report it can be concluded that the small business
enterprises have their strengths and which help to increase their progression other growth. There
are various opportunities they got in the market through which they can expand their business at
great level by setting up their company in varies prime branches which lead to attracts lots of
consumers. A1 community work Ltd. maintain their internal and as well as external
environmental components which assist to figure out their strengths, weaknesses, opportunities
and threats. The main aim of the company is to provide their consumer a best kind of the
services. The organisation have to corporate with their new trends and techniques to survive in
the market which us dynamic. The changes actually provide them the best kind of the action plan
which need to execute so they can increase their profits in an effective manner.
17
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18

REFERENCES
Books and Journals
Bridge, S. and O'Neill, K., 2012. Understanding enterprise: entrepreneurship and small
business. Palgrave Macmillan.
Storey, D.J., 2016. Understanding the small business sector. Routledge.
Blackburn, R.A., Hart, M. and Wainwright, T., 2013. Small business performance: business,
strategy and owner-manager characteristics. Journal of small business and enterprise
development. 20(1). pp .8-27.
Olson, D.L. and Staley, J., 2012. Case study of open-source enterprise resource planning
implementation in a small business. Enterprise Information Systems. 6(1). pp .79-94.
Burrows, R. ed., 2015. Deciphering the Enterprise Culture (Routledge Revivals):
Entrepreneurship, Petty Capitalism and the Restructuring of Britain. Routledge.
Herbane, B., 2010. Small business research: Time for a crisis-based view. International Small
Business Journal. 28(1). pp .43-64.
Altman, E.I., Sabato, G. and Wilson, N., 2010. The value of non-financial information in small
and medium-sized enterprise risk management. The Journal of Credit Risk. 6(2). pp .95.
Islam, M.A. and et. al., 2011. Effect of entrepreneur and firm characteristics on the business
success of small and medium enterprises (SMEs) in Bangladesh. International Journal of
Business and Management. 6(3). pp .289.
Rae, D., 2010. Universities and enterprise education: responding to the challenges of the new
era. Journal of Small Business and Enterprise Development. 17(4). pp .591-606.
Forsman, H. and Temel, S., 2011. Innovation and business performance in small enterprises: an
enterprise-level analysis. International Journal of Innovation Management. 15(03).
pp .641-665.
Chittithaworn, C. and et. al., 2011. Factors affecting business success of small & medium
enterprises (SMEs) in Thailand. Asian Social Science. 7(5). pp .180.
Southern, A. ed., 2011. Enterprise, deprivation and social exclusion: The role of small business
in addressing social and economic inequalities (Vol. 2). Routledge.
Bellucci, A., Borisov, A. and Zazzaro, A., 2010. Does gender matter in bank–firm relationships?
Evidence from small business lending. Journal of Banking & Finance. 34(12). pp .2968-
2984.
Abor, J. and Quartey, P., 2010. Issues in SME development in Ghana and South Africa.
International Research Journal of Finance and Economics. 39(6). pp .215-228.
19
Books and Journals
Bridge, S. and O'Neill, K., 2012. Understanding enterprise: entrepreneurship and small
business. Palgrave Macmillan.
Storey, D.J., 2016. Understanding the small business sector. Routledge.
Blackburn, R.A., Hart, M. and Wainwright, T., 2013. Small business performance: business,
strategy and owner-manager characteristics. Journal of small business and enterprise
development. 20(1). pp .8-27.
Olson, D.L. and Staley, J., 2012. Case study of open-source enterprise resource planning
implementation in a small business. Enterprise Information Systems. 6(1). pp .79-94.
Burrows, R. ed., 2015. Deciphering the Enterprise Culture (Routledge Revivals):
Entrepreneurship, Petty Capitalism and the Restructuring of Britain. Routledge.
Herbane, B., 2010. Small business research: Time for a crisis-based view. International Small
Business Journal. 28(1). pp .43-64.
Altman, E.I., Sabato, G. and Wilson, N., 2010. The value of non-financial information in small
and medium-sized enterprise risk management. The Journal of Credit Risk. 6(2). pp .95.
Islam, M.A. and et. al., 2011. Effect of entrepreneur and firm characteristics on the business
success of small and medium enterprises (SMEs) in Bangladesh. International Journal of
Business and Management. 6(3). pp .289.
Rae, D., 2010. Universities and enterprise education: responding to the challenges of the new
era. Journal of Small Business and Enterprise Development. 17(4). pp .591-606.
Forsman, H. and Temel, S., 2011. Innovation and business performance in small enterprises: an
enterprise-level analysis. International Journal of Innovation Management. 15(03).
pp .641-665.
Chittithaworn, C. and et. al., 2011. Factors affecting business success of small & medium
enterprises (SMEs) in Thailand. Asian Social Science. 7(5). pp .180.
Southern, A. ed., 2011. Enterprise, deprivation and social exclusion: The role of small business
in addressing social and economic inequalities (Vol. 2). Routledge.
Bellucci, A., Borisov, A. and Zazzaro, A., 2010. Does gender matter in bank–firm relationships?
Evidence from small business lending. Journal of Banking & Finance. 34(12). pp .2968-
2984.
Abor, J. and Quartey, P., 2010. Issues in SME development in Ghana and South Africa.
International Research Journal of Finance and Economics. 39(6). pp .215-228.
19

Kitching, J. and Smallbone, D., 2012. Are freelancers a neglected form of small business?.
Journal of Small Business and Enterprise Development. 19(1). pp .74-91.
Di Domenico, M. and Miller, G., 2012. Farming and tourism enterprise: Experiential authenticity
in the diversification of independent small-scale family farming. Tourism Management.
33(2). pp .285-294.
Smallbone, D. and et. al., 2010. Government and entrepreneurship in transition economies: the
case of small firms in business services in Ukraine. The Service Industries Journal. 30(5).
pp .655-670.
Hilmersson, M., 2014. Small and medium-sized enterprise internationalisation strategy and
performance in times of market turbulence. International Small Business Journal. 32(4).
pp .386-400.
Chell, E., Nicolopoulou, K. and Karataş-Özkan, M., 2010. Social entrepreneurship and
enterprise: International and innovation perspectives.
Thomä, J. and Bizer, K., 2013. To protect or not to protect? Modes of appropriability in the small
enterprise sector. Research Policy. 42(1). pp .35-49.
Teece, D.J., 2010. Business models, business strategy and innovation. Long range planning.
43(2). pp .172-194.
Luke, B. and Chu, V., 2013. Social enterprise versus social entrepreneurship: An examination of
the ‘why’and ‘how’in pursuing social change. International Small Business Journal.
31(7). pp .764-784.
Acs, Z.J., Audretsch, D.B. and Lehmann, E.E., 2013. The knowledge spillover theory of
entrepreneurship. Small Business Economics. 41(4). pp .757-774.
Mason, C. and Brown, R., 2013. Creating good public policy to support high-growth firms.
Small Business Economics. 40(2). pp .211-225.
Online
PERFORMANCE MEASUREMENT. 2017. [Online]. Available through:
<http://www.referenceforbusiness.com/management/Or-Pr/Performance-
Measurement.html>. [Accessed on 22nd September 2017].
20
Journal of Small Business and Enterprise Development. 19(1). pp .74-91.
Di Domenico, M. and Miller, G., 2012. Farming and tourism enterprise: Experiential authenticity
in the diversification of independent small-scale family farming. Tourism Management.
33(2). pp .285-294.
Smallbone, D. and et. al., 2010. Government and entrepreneurship in transition economies: the
case of small firms in business services in Ukraine. The Service Industries Journal. 30(5).
pp .655-670.
Hilmersson, M., 2014. Small and medium-sized enterprise internationalisation strategy and
performance in times of market turbulence. International Small Business Journal. 32(4).
pp .386-400.
Chell, E., Nicolopoulou, K. and Karataş-Özkan, M., 2010. Social entrepreneurship and
enterprise: International and innovation perspectives.
Thomä, J. and Bizer, K., 2013. To protect or not to protect? Modes of appropriability in the small
enterprise sector. Research Policy. 42(1). pp .35-49.
Teece, D.J., 2010. Business models, business strategy and innovation. Long range planning.
43(2). pp .172-194.
Luke, B. and Chu, V., 2013. Social enterprise versus social entrepreneurship: An examination of
the ‘why’and ‘how’in pursuing social change. International Small Business Journal.
31(7). pp .764-784.
Acs, Z.J., Audretsch, D.B. and Lehmann, E.E., 2013. The knowledge spillover theory of
entrepreneurship. Small Business Economics. 41(4). pp .757-774.
Mason, C. and Brown, R., 2013. Creating good public policy to support high-growth firms.
Small Business Economics. 40(2). pp .211-225.
Online
PERFORMANCE MEASUREMENT. 2017. [Online]. Available through:
<http://www.referenceforbusiness.com/management/Or-Pr/Performance-
Measurement.html>. [Accessed on 22nd September 2017].
20
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