Comprehensive Project Management Report: Smart City OS Project

This report provides a comprehensive analysis of the project management aspects of the Smart City OS project, focusing on Hull's journey to becoming a programmable city. It covers essential skills for the project manager, actions for skill development, stakeholder identification and engagement strategies using the Mendelow Matrix, and the importance of project triangle parameters (scope, cost, time). The report also delves into financial management, including resource requirements and cost estimation techniques, along with a detailed risk analysis and mitigation plan. Furthermore, it addresses various types of conflicts that may arise and suggests management strategies, concluding with strategies for building a highly successful and diverse team, highlighting the benefits and challenges of diverse teams. The methodology includes infrastructure development, sensor installation, and platform implementation, contributing to a strong digital infrastructure.

Project management

Table of Contents
INTRODUCTION...........................................................................................................................1
Task 1 – The Project Manager.........................................................................................................1
What skills the project manager of the Smart City OS project needs to develop..................1
Actions the project manager of the Smart City OS project should take to develop skills.....2
Task 2 – Problem Solving & Decision Making...............................................................................2
Identify stakeholders and create a stakeholder influence map for the Smart City OS project2
Why the identified stakeholders are most critical emerging from the analysis......................5
How engagement of the identified stakeholders can be done with the Smart City OS project5
Task 3 – The Project Triangle..........................................................................................................7
Importance of project triangle parameters which are required to managed by the Smart City
OS project manager................................................................................................................7
Impact of possible changes to the current project..................................................................9
Task 4 – Managing Finances.........................................................................................................10
Resources may be required for the project...........................................................................10
Cost estimation technique for the Smart City OS project with justification........................10
Task 5 – Risk Management within the Project..............................................................................11
Risks description..................................................................................................................11
Impact description................................................................................................................11
Impact level..........................................................................................................................11
Probability level....................................................................................................................11
Total Multiplied (Impact level * probability level)..............................................................11
Risk Mitigation.....................................................................................................................11
Owner...................................................................................................................................11
Task 6 – Conflicts and Negotiation...............................................................................................17
Conflict and management 1: Task based conflict.................................................................17
Conflict and management 2: Leadership conflict.................................................................18

Conflict and management 3: Work style conflict.................................................................18
Conflict and management 4: Personality based conflict......................................................19
Conflict and management 5: Discrimination conflict..........................................................19
Conflict and management 6: Creative idea conflict.............................................................20
Task 7 – Teamwork.......................................................................................................................21
Strategies to build a highly successful team for the Smart City OS project.........................21
Importance of how a diverse team can increase project performance..................................21
Actions of project manager to build a diverse team for the Smart City OS project.............21
Challenges of working in diverse teams...............................................................................22
CONCLUSION..............................................................................................................................22
References......................................................................................................................................23

INTRODUCTION
Project management can be defined as the process of undertaking a project in order to
accomplish goals of the project while leading the entire team who are involved in the project
(Bibri and Krogstie, 2020). The following discussion is based on the case scenario of the smart
city OS case study that is the Hull’s journey to becoming a programmable city. The project is to
be managed by covering the skills required in project manager to develop the project and actions
needed for the same. Moreover, stakeholder identification and their engagement is also covered
along with the project triangle parameters and its relationship among them. The below report
also provides the insight of resources required and cost estimation along with the risk analysis
and management of the risk. Discussion is also made on the different types of conflicts and its
solutions within the project management along with the strategies to build a highly successful
team and importance of how a diverse team can increase project performance. Furthermore,
actions to build a diverse team and challenges of working in diverse teams are also viewed in the
current report.
The methodology used in the current scenario for the smart City has several steps. The
first step is the infrastructure which the developers have focused on according to the range of
network connections. The second step is the installation of sensors across the city so that the
connections can be identified along with their bandwidth. The third step is the implementation of
the platform after analysing all the risks and mitigations of it. This has resulted in the strong
digital infrastructure of the smart city which has the economic benefits as well.
Task 1 – The Project Manager
What skills the project manager of the Smart City OS project needs to develop
Project manager must have the skills while working on the project of smart city OS such
as he must have the ability to clarify the goals with the team so that conflicts and confusions can
be avoided. He must encourage the open communication so that interaction level among the team
can be strategic and effective in nature (Mora, Deakin and Reid, 2019). Moreover, he must have
the leadership skills for directing the team towards right tasks and assist with any resources or
guidance as well. He must know hoe to maintain the positive atmosphere and also having the
negotiation skills along with the scheduling and time management. Risk management and
problem solving behaviour must also be a skill in project manager.
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Actions the project manager of the Smart City OS project should take to develop skills
There are actions which are required such as the project manager must undertake the on
the job as well as off the job training so that the practical as well as the theoretical knowledge
can be gained to manage the project. Manager must practise to gain the cognitive and critical
skills in order to develop the above mentioned skills. They must prepare the action plan so that
the skills which need improvement can be focused. For example, problem solving behaviour is
the most important skill to develop while undertaking the project (Perkins, Mathur and Jugdev,
2020). This can be developed by conducting the group meeting with employees also known as
the brainstorming process in which the ideas are exchanged and solutions to problems are drawn
out for better enhancing of the existing skills of manager and also gaining new ones as well.
Moreover, conflict management can be done by adopting several strategies of team management.
Task 2 – Problem Solving & Decision Making
Identify stakeholders and create a stakeholder influence map for the Smart City OS project
As per the case scenario, there are various stakeholders who are involved in the project
management of Smart City OS project. These are divided into internal and external stakeholders.
Internal stakeholders involved are the energy suppliers, ICT sector representatives, citizens,
government, property developers, planners, policy makers, experts and scientist and financial
suppliers (Ageed, Zeebaree, Sadeeq and Abdullah, 2021). External stakeholders involved are the
academia and research institutions, non profit organizations, political institutions and media. All
these stakeholders are connected in terms of performing functions like planning and developing
strategies along with the implementation of strategies and following them up.
The Mendelow Matrix is defined as the matrix which analyse the stakeholders and
classify them in four different quadrants. It has scaling from high-to-low in terms of power and
low to high in terms of interest. Key players are a first quadrant which has high interest and high
power. Keep informed is the second quadrant which has low power but high interest. Keep
satisfied is the third quadrant which has high power but low interest (San Cristóbal, Diaz, Carral,
Fraguela and Iglesias, 2019). Minimal effort is the fourth quadrant which has low power and low
interest. The below figures have the classification of internal and external stakeholders and are
classified into four different quadrants.
2

Figure 1
3

Figure 2
4

Figure 3
Why the identified stakeholders are most critical emerging from the analysis
Stakeholders identified are critically essential for the current project of smart city as per
the given case scenario. This is because each and every stakeholders plays a major role
influencing the entire project either in a successful manner or also can lead to failure depends
upon the effectiveness of managing the project (Rush and Connolly, 2020). Major stages of
project management and its influencers are handled by these stakeholders and that is why they
are considered as the most critical emerging from the analysis.
How engagement of the identified stakeholders can be done with the Smart City OS project
There are various ways through which the stakeholders can be engaged with the Smart
City OS project. Such as it is important to allow the stakeholders to talk among themselves either
formally or in an informal way so that proper communication flow can be maintained (Olawale,
Oyedele, Owolabi and Olojede, 2019). It is essential to lead with integrity as it helps in
5

maintaining an effective interaction level among the stakeholders. This is how the expectations
can be managed while engaging the stakeholders with the project.
In the current scenario there are several stages which are used for decision making and problem
solving behaviour for the smart City. Decision making model is used where several stages are
used in the current scenario. Scenario has first recognised the problem or opportunity so that the
stakeholders can work upon it. According to the problem they have set out the goals so that
criteria can be measured and alternatives can be developed. Then the developers compared all
the alternatives and selected the appropriate strategy for the smart City case study and
implemented the chosen strategy which is followed by the monitoring and evaluation of the
entire plan (Siegel, 2020). This can help in attaining the objective of the smart City of upgrading
the city into the full fibre City which is considered as the fastest broadband of anywhere in the
United kingdom as per the broadband choices.
Figure 4
6

Task 3 – The Project Triangle
Importance of project triangle parameters which are required to managed by the Smart City OS
project manager
There are basically three project triangle parameters which are highly required to manage
by the Smart City OS project manager. Scope, cost and time are the three parameters. Scope
describes the size of the project in regards with the quality and detail along with the magnitude
of the project (Escolar, Villanueva, Santofimia and López, 2019). Cost describes the
requirements of tools, money and other support required to complete the project. Time describes
the deadlines of each stage of project management.
Scope of the smart City is such that it makes sure about the proper data sharing
infrastructure and the entire networking system within the city. This is a parameter which
ensures the quality development of an operating system in terms of security and mobility in the
smart City. Time parameter is concerned with the proper timeline of the entire project. It focuses
on the contribution of different stakeholders at the time of development of a project execution.
The estimate is around 3 years on an average. Cost parameter is around 5 euros million (Battisti,
Poeta, Romiti and Picciolo, 2020). It helps in delivering the quality finance Management and the
procedure of cost estimation.
7

Figure 5
All the three parameters are inter related with each other such as, as the scope and size of
the project increases then it will require more time and cost to accomplish the project (Gaspars-
Wieloch, 2021). This is because larger the project more will be the need of time and cost. Cost
means budgeting which is done according to the scope of the project.
8

Figure 6
Impact of possible changes to the current project
Possible changes which are considered as per the given scenario has the positive impact
to the current project. This is because this project is undertaken for the benefits of the city and if
any further changes are introduced which will take more time and cost then it will definitely have
the positive impact on the current project. Moreover, this will help the city in being more
effective to serve the citizens of the nation as per the needs and requirements of the people
(Alkış, Çaldağ and Gökalp, 2019).
Change model in context of the given scenario is Kurt Lewin's change model. It describes
3 main stages that are the unfreezing, changing and refreezing. The project manager has focused
on this model that first they have to unfreeze all the networking systems which are to be installed
in the smart City. Then they moved to the second stage of changing which relates with the
development of the networking system and technical infrastructure within the smart City (Liu,
Xue, Meng, Chen and Sun, 2020). Third stage is of refreezing in which the project manager has
successfully installed and it is used by the citizens of the city. This is how the project manager
has entirely managed the change management within the smart City.
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Task 4 – Managing Finances
Resources may be required for the project
There are various resources which are required for the smart City OS project as per the
given scenario. For example the leaders who are responsible for the smart City OS project must
focus on the effective and efficient delivery of public utilities for example water and electricity
along with the solid waste and sanitation and also the severage. It is all related with the
government services and also must provide the mechanism for demand and supply in terms of
transport services in order to provide the congestion free roads and minimal waiting time
(Potravny, Yashalova, Gassiy and vez Ferreyra, 2019). talking about the technology which are
involved in the development of smart City OS project are such that it highly requires the
concepts and the technical devices of internet of things so that it can be implemented in an
appropriate manner without any errors and must also have the security concerns. Moreover it
also includes artificial intelligence and blockchain Technology for better networking within the
entire City. Big Data analytics and 5G connectivity along with augmented reality are also the
essentials which are needed to be focused while developing the project of smart City OS and
highly required in developing the infrastructure of the city. These are some of the resources
which are required for the successful development of smart City OS projects (Kerzner, 2019).
Cost estimation technique for the Smart City OS project with justification
There are several techniques of cost estimation which can be undertaken in the project of
smart City OS. Expert judgement is one of the technique which can be used in the Smart City OS
project in which the advice from expertise is taken from those who have the specialised
knowledge about budgeting and investment. Analogous estimation method is another technique
in which the scope and cost along with the budget and duration are measured in order to scale up
the size and weight along with the complexity of the project. Parametric estimation method is
also one of the techniques in which algorithm and statistical relationship is used among the
historical data and the other variables of the project parameters (Naumenkova, Tishchenko,
Mishchenko and Ivanov, 2020). Bottom up estimation method is also another technique in which
the physical resources and the team are estimated according to the activity level which is
aggregated so that the development of work packages and control accounts along with the
summary project levels can be measured. The 3 point estimation method is one of the techniques
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in which it makes sure that the improvement must not be uncertain which basically measures the
most likely and realistic effort of the cost management. It also measures the optimistic and
pessimistic range of this method. Data analysis method is another technique in which alternative
analysis is undertaken in order to convert the raw data into the relevant information for better
measurement of the project constraints. A project management information system is also one of
the techniques in which the resources are managed with the help of software which further helps
in the planning and organising of the resources and helps in giving the figure of resource
availability and resource rates as per the news and requirements of the project. This isn't making
method is also another technique in which the level of agree and disagree points are measured by
connecting the opinions from the employees and also of the leaders and managers who are
involved in the project (Klimova, 2019).
Task 5 – Risk Management within the Project
Risks
desc
ripti
on
Impact
descri
ption
Impact
leve
l
Probability
level
Total Multiplied
(Impact
level *
probability
level)
Risk
Miti
gatio
n
Owner
Environm
ental
Impact of
environmen
tal risk on
the project
can be the
lack of
sustainabilit
y towards
the
environmen
t which can
be against
the law and
1 3 3 (low Risk) It can be
mitigated
by simply
implemen
ting the
methods
which do
not harm
the
environm
ent and
following
the
Environme
nt
specialist
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legislations
of the
particular
City.
environm
ental
laws and
legislatio
ns.
Operation
al
Impact of
operational
risk on the
project can
be the
quality and
Justin Time
Managemen
t because
they can
lack due to
the
inefficiency
of the team.
1 3 3 (Low risk) It can be
mitigated
by
following
the
proper
procedur
e and
strategies
of total
perl
manage
ment and
Justin
Time
manage
ment.
Operations
manager
Financial Impact of
financial
risk on the
project can
be the high
budget and
poor
3 2 6 (High Risk) It can be
mitigated
by hiring
the
proper
specialist
in finance
Finance
team
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investments
which can
also result
in the extra
expenses
and lack of
savings as
well.
which
can
budget
and
analyse
the
investme
nts of the
project.
Strategic Impact of
strategic
risk on the
project can
be the
inaccuracy
in the
decision
making
which can
result in the
unsuccessfu
l
completion
of the
project.
1 1 1 (Low risk) It can be
mitigated
by
following
the
proper
procedur
e of
making
and
choosing
the best
alternativ
e to
apply.
Higher
authorities
Reputatio
n
Impact of
reputation
risk on the
project can
2 2 4 (Medium
Risk)
It can be
mitigated
by having
the
Leaders
and
managers
13

be such that
if the
project is
not
complete in
a successful
manner or
in an
expected
manner then
it can
destroy the
image and
reputation
of the
organisation
in the
marketplace
.
proper
sustainab
ility and
maintena
nce of
corporate
social
responsib
ility
towards
the
society
as well.
Complian
ce
The Impact
of
compliance
risk on the
project can
be the
breaking of
the laws and
the
legislations
while
damaging
3 3 9 (High risk) it can be
mitigated
by
following
up the
laws and
regulation
s which
are related
with the
current
Lawyer
associated
with the
project
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the
environmen
t and other
resources of
the city can
have a bad
impact on
the project
success.
project.
Human
resources
Impact of
human
resource
risk on the
project can
be the
height of
conflicts
and not
managing
them in a
timely
manner.
3 2 6 (High Risk) It can be
mitigated
by
adopting
the
strategies
of conflict
manageme
nt for
better
motivation
and
boosting
after
productivit
y.
Human
resource
manageme
nt
Technolo
gical
impact of
technologic
al risk on
the project
2 2 4 (Medium risk) It can be
mitigated
by
following
Technical
expertise
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can be the
security
concerns
and Cyber
crimes
which are
conducted
by the
hackers in
order to
control the
technical
resources of
the city.
up the
proper
security
measures
which
cannot be
cracked by
the
hackers
and
reduces
the cyber
attacks as
well.
Health
and safety
Impact of
health and
safety risk
on the
project can
be the
negative
impact on
the birds
who fly in
the sky
because the
project is
based on the
implementat
ion of the
2 1 2 (Low risk) It can be
mitigated
by
following
up the
policies of
health and
safety in
terms of
animals
and human
beings.
Human
resource
people
16

5g
technology.
Ethical Impact of
ethical risk
on the
project can
be the
inequality
and
discriminati
on among
the
employees
who are
involved in
the project.
1 1 1 (Low risk) It can be
mitigated
by
properly
adopting
the ethical
policies
and
applying
them to
the
employees
for better
accomplis
hment of
the
project.
Lawyer
associated
with the
project
Task 6 – Conflicts and Negotiation
Conflict and management 1: Task based conflict
Smart City OS project can face this type of conflict because it is a type of conflict which
occurs when different types of task are allotted to each and every team member but are
interdependent and interrelated with each other. Then every member faces difficulty in
coordination and and cooperation among themselves and also faces the difficulty in
communicating the task as well. Such conflicts not only impacts negatively to the job but also
results in the serious outcomes and negative consequences which directly affects the success and
progress of the team (Hillson and Simon, 2020).
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Smart City OS project can resolve this type of conflict in such a way that it is the
responsibility of the leader to delegate the tasks in a proper manner top each and every member
of team. It is more essential to provide clarity of tasks and responsibilities to the members for
better results. This helps in creating the awareness among the employees that exactly what is
expected from them and how they can fulfil the expectations. In context of current smart city OS
project, task based conflicts may raise among the technical team and therefore reasons and
mitigations are provided for the same for better implementation of the project without any
hindrances (Caputo, Marzi, Maley and Silic, 2019).
Conflict and management 2: Leadership conflict
Smart City OS project can face this type of conflict because it is a type of conflict which
occurs among the leaders themselves who are responsible for the completion of the project in a
successful manner. If the leaders are only the part of the conflicts then it becomes difficult for the
project to be completed in a expected time and cost. The reason being is that each and every
leader has different styles of leadership and several management techniques. Each and every
member responds to every style in an assorted manner. This leads to the conflicts among the
managers as well of different teams which also results in the conflicts among the leaders and
managers along with the entire team members (Meredith, Shafer, Mantel Jr and Sutton, 2020).
Smart City OS project can resolve this type of conflict in such a way that it is essential to
encourage and establish the mutual respect at the workplaces. This can be done by creating the
awareness that each and every leader has different working style so that the management style
can be managed as per the styles adopted by every leader and manager. It is essential to
communicate differences in a proper manner so that the common voices can be strengthen out
for everyone. In context of the smart city OS project, leaders are mainly the technical expertise in
which they are having the different way of working and that is why they must adopt such
solutions for leadership conflict management (KHURRAMOV and GANIEV, 2021).
Conflict and management 3: Work style conflict
Smart City OS project can face this type of conflict because it is a type of conflict which
is defined as the different styles of working of the several employees who are involved in the
project management. This conflicts relates with the culture differences and diversity
management. This is because there are different types of people who are working together but
share similarities in working due to the cultural differences. People have assorted approaches to
18

perform their task which results in conflicts. There are many people who are introvert and like to
work alone according to their own speed and knowledge along with skills and experiences.
Whereas extrovert people enjoys work in groups while sharing the opinions and many more
(Papadonikolaki, van Oel and Kagioglou, 2019).
Smart City OS project can resolve this type of conflict in such a way that it is important
for the team to have the understandable mediator who can transmit each and every employee can
communicate easily with one another. Such mediator helps in reconciling and also finds out the
best way for working which suites both the sides of the team. It is essential to make sure that
each and every member enjoys different working styles so that they can take interest in each and
other's working which reduces the conflicts and increase the coordination among the team
members. In context of smart city OS project, there are people who have different backgrounds
and can adopted the solution specified for the same (KHURRAMOV and GANIEV, 2021).
Conflict and management 4: Personality based conflict
Smart City OS project can face this type of conflict because it is a type of conflict in
which there are employees who have different types of behavior and personalities along with the
attitude and perspective towards the situation. It is obvious that each and every employee
working within a team is different from each other and the way of working is different as per the
task assigned to them. Therefore clashes and personality conflicts are normal within the teams. It
also includes the differences in religion and culture along with the backgrounds which ultimately
also leads to the differences in the point of views and the behaviour towards the other people as
well (Smith and Merritt, 2020).
Smart City OS project can resolve this type of conflict in such a way that it is the
responsibility of the leader to train and develop the strong mediation skills among the team so
that they can understand each other's behaviour and provide them the proper advice in managing
themselves as per the different perspectives. It is important to convince each and every member
of the team who have different backgrounds that they must learn about others' backgrounds and
enjoy the other culture so that they can respect and have everything for each other. This is
because every employee works as a team in the organisation and it is essential for them to work
together in a collaborative and integrated manner. This results in the good cooperation of a team.
Moreover, it is essential for the leader to set clear policies of conflict resolution so that the
19

behavioural guidelines can be followed which are ethical in nature (Ballesteros-Sánchez, Ortiz-
Marcos and Rodríguez-Rivero, 2019).
Conflict and management 5: Discrimination conflict
Smart City OS project can face this type of conflict because it is a type of conflict which
is defined as a conflict which is based on the equality in terms of post of the employees along
with the salary is and religion along with the culture. Discrimination is based on the age and
gender along with the caste and many more types of discriminative practices are conducted in the
organisation. This reduces the moral of the employees to work in the organisation where
discrimination is performed because if the employees are not well they will lose the productivity
in their working and leave the organisation which increases is the employee turnover.
Smart City OS project can resolve this type of conflict by reducing discrimination and
treating each and every employee in an equal manner. Leaders must adopt the Strategies and
conduct the training and development session for the employees so that discrimination can be
minimize and motivation can be encouraged among the employees for boosting the productivity
and the successful accomplishment of the project. In contacts of a smart City OS project, there
are leaders and employees who are involved in the discriminatory practices and highly required
to reduce it so that they can have the successful implementation of the project as possible within
the given time and budget (Willumsen, Oehmen, Stingl and Geraldi, 2019).
Conflict and management 6: Creative idea conflict
Smart City OS project can face this type of conflict because it is a type of conflict which
is defined as the conflicts arising among the employees who have different innovations and the
creative ideas on which the digit making by the leaders is dependent upon. It is difficult for the
leader to decide which idea to approve and which to reject with proper justification because it
leads to conflicts among the employees. The team which is working in the groups having the
normal nowadays because of the creativity and ideas given by each of them. They are several
employees who usually come up with innovative ideas and have different opinions and reactions
which lead to the competition. Dealing with such ideas can contradict their opinions and create
problems for the leader (Tabassi, Abdullah and Bryde, 2019).
Smart City OS project can resolve this type of conflict in such a way that it is important
for the leader to build mutual respect among the team towards each other so that each member
can respect each other's opinions and their ideas which are available to the current project. It is
20

important for the leader to make sure that every member listens and comments on other's ideas in
a polite manner and without disrespect. This helps the employees to gain multiple perspectives
so that the action of best ideas can be made for proper decision making (Bahadorestani,
Naderpajouh and Sadiq, 2020).
Task 7 – Teamwork
Strategies to build a highly successful team for the Smart City OS project
There are various strategies which are undertaken by the project manager of Smart city
OS project in order to build a highly successful team for the smart City OS project. Project
manager must establish the expectations from day 1 of the project initiation. It is important for
the project manager to teach how they can respect every team member as an individual.
Practising emotional intelligence is one of the most important strategies so that the motivation
can be gained in a positive manner. Communication flow is essential in a systematic way and
project managers must also look for the ways in order to reward the good work. Moreover,
project management diversity by the team so that they can build trust on each other (Soni, 2020).
Importance of how a diverse team can increase project performance
There are benefits of a diversified team in the Smart City OS Project because it increases
the project performance. Diversified teams result in the higher chance of seeing the positive
change in order to create awareness so that new opportunities can be welcome. A more over
diversified team helps in unique and inclusive decisions in order to have the ability to attract and
retain the best and skilled employees who are having the valuable perspective. A diversified
team helps in creating the sense of trust and also the psychological safety as well which
maximize the learning and continuous transformation of the team. A diversified team creates a
long term relationship with the customers with a strong collective Outlook and more innovation
in the project. They are also having a more authentic representation and fun while completing the
project (Chaudhury, Gadre, Schneider and Bartholomew, 2019).
Actions of project manager to build a diverse team for the Smart City OS project
There are several actions which are undertaken by the project manager of Smart City OS
project in order to build the diversified team for the smart City OS project. Project managers
must address all the effects of diversity so that the customisation in the vision and company
culture can be comfortable for each and every employee. Moreover, project managers must
21

redefine the recruiting strategies so that they can identify and eliminate any biases. It is important
to make each and every employee feel values while practicing empathetic leadership. Project
management celebrates cultural differences and provides leadership development opportunities
in order to make better connections and create safe places for employees (Hall, Vogel and Croyle
eds., 2019).
Challenges of working in diverse teams
There are different challenges of working in a diverse team while managing the project of
smart City OS. Communication barriers are the top most barriers because of differences in
languages and understanding behaviour. Stereotypes and prejudice is also the challenge because
of the isolation and disjointed teams. High levels of conflict can affect the low level of
productivity. Moreover there will be too many opinions in the team which will result in the
diversity in implementation which will further result in the retaining of bad talent (Sankaran,
Vaagaasar and Bekker, 2020).
CONCLUSION
It is concluded that project management is an important concept to learn and study so that
its applications can be applied in the real world undertakings. This is because it provides the
project manager with systematic flow of stages to perform in order to successfully achieve the
project. It is essential for the project management to skills and actions of the project manager
required for completing the project. It is necessary to identify and engage the stakeholders in the
project for better productivity. It is significant to assess the project triangle parameters and its
relationships. It is crucial to identify the resources required and cost estimation along with the
risk analysis and management of the risk. It is vital to assess the different types of conflicts and
its solutions within the project management along with the strategies to build a highly successful
team and importance of how a diverse team can increase project performance. It is imperative to
evaluate the actions to build a diverse team and challenges of working in diverse teams are also
viewed in the current report. Hence, the above report covers all such areas in order to better
understand the concept of project management.
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