Project Management of Smart City OS: Project Triangle Parameters

This report provides a comprehensive analysis of project management essentials within the context of the Hull city Smart City OS project. It delves into the critical skills required by a project manager, including leadership, risk management, planning, and team management, and suggests actionable steps for skill improvement. The report identifies key stakeholders, maps their influence, and explains their significance in problem-solving and decision-making. It critically discusses the relevance of the project triangle (scope, time, cost) and their interrelation in project success. Furthermore, the report addresses resource management, cost estimation techniques, risk analysis through a risk register, potential conflicts and their resolution strategies, and the importance of team work and diversity. The analysis is supported by references and aims to provide a holistic view of managing complex projects effectively, with Desklib offering additional resources for students.

Project Management
Essentials

Table of Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................2
TASK 1 PROJECT MANAGER.....................................................................................................2
Critical discussion of skills that are required by project manager for developing effective
working and reflection on possible actions which should be taken to develop those skills.......2
TASK 2 PROBLEM SOLVING & DECISION MAKING............................................................4
Identification of relevant stakeholders and stakeholder influence map for smart city project as
well as discussion of why critical stakeholders are emerging from analysis..............................4
TASK 3 PROJECT TRIANGLE.....................................................................................................6
Critical discussion of relevance of different project triangle parameters that are required to be
managed by project manager as well as discussion of how they could interrelate to each other.
.....................................................................................................................................................6
TASK 4 MANAGING FINANCE...................................................................................................8
Discussion of resources required for project as well as determination of effective cost
estimation technique for project with explanation of its reason.................................................8
TASK 5 RISK MANAGEMENT IN PROJECT.............................................................................9
Risk analysis by construction of risk register for project............................................................9
TASK 6 CONFLICTS & NEGOTIATION...................................................................................12
Determination of conflicts which could be arise while running project as well as sources.
Along with critical discussion of action that could be taken to resolve conflicts with proper
conflict management strategies for addressing conflicts. ........................................................12
TASK 7 TEAM WORK.................................................................................................................15
Critical discussion of ways taken by project manager for building successful team and
relevance of diverse team that could increase performance of project. ...................................15
CONCLUSION .............................................................................................................................16
REFERENCES..............................................................................................................................18
SELF ASSESSMENT....................................................................................................................20

INTRODUCTION
Project management is defined to an application of methods, knowledge, experience as
well as skills for achieving particular objective as per acceptance scenario in agreed parameters.
It is generally said to be process of leading operations of team for accomplishing project
objectives within a certified constraints. Major objective of project management is to produce
whole project that could complies with desired goals. It includes planning as well as organization
of company's resources to carry up a new particular task, event or a duty completion. It includes
one time project as resources that are managed (Meier, 2021). It is generally associated with
fields in engineering as well as construction that have a complex set of elements for being
completed in order to create functioning of project. This report is based on project management
of case study of Hull city project of smart city operating system that is designed by consultancy
report. As Hull city is searching for having transformation of city into smart city . They are
synchronised with a great combination of two components like discipline as well as technology.
In prior 12 months city is experiencing various changes in being a Smart city. Along with project
has launched for motive of building smart operating city with different development plans as
well as offering benefits to communities.
In this report it consists of different factors like skills of project manager, project triangle
and so on that involves various information which are related in successful project completion.
Project manager needs skills set which helps in developing effective project on time. Along they
requires to check feasibility of project helps project triangle (SINGH, 2021). This reports
includes project triangle with its relevance for managing project. This reports includes various
topics like skills of problem solving and decision making of project manager, stakeholder
analysis, project triangle, risk management and managing funds. Report determines risk
identification as well as conflicts that provides effective solution for resolving issues. At last this
report includes significance of managing diverse team followed by its conclusion.

MAIN BODY
(Source: https://www.apm.org.uk/resources/find-a-resource/case-studies/case-study-smart-city-
os-hull-s-journey-to-becoming-a-programmable-city/)
TASK 1 PROJECT MANAGER
Critical discussion of skills that are required by project manager for developing effective
working and reflection on possible actions which should be taken to develop those
skills.
Project manager basically carries various roles as well as responsibilities in performing
project for ensuring objective of project. Manager carries systematic planning, monitoring and
controlling of project. Their skills will help in enhancing performance as well as growth in
completing whole project plan. This reason of why project manager performs an essential role in
achieving aim of project (Kumar and Gupta, 2021). As project manager of smart city OS requires
to carry effective practice of their skills as well as knowledge so that they could provide more
effective and productive value in fulfilling whole project. There are some of skills that are
needed by manager of project in performing smart city OS project which are as follows: Leadership skills: Project manager should have effective leadership skills in order to
become strong and effective leader. These skills are required by project manager's

followers as well as improvising their performance in fulfilling whole project. It help in
creating productive teams that could carry effective possible results in fulfilling project.
These skills are said to be basic skill which develops capability of individual for
transferring proper regulations in administration so that every team could carry dynamic
activities. Risk management skills: As smart city OS project consists of various kinds of risks like
resource scarcity, failure of project and so on that could act as a hindrance in carrying
project. Sources in smart city project may not be present for meeting up practices of
project as well as manager could face some delay in getting approval from customers.
Project manager is highly reliable for carrying these kinds of risks as well as anticipating
them as per contribution to effective results (Lindgren, Melin, and Sæbø, 2021) . These
skills could enhance scope of project plan. Planning skills: These skills are highly needed by project manager of smart city OS for
performing various operations. Project manager could utilise maximum benefit of limited
sources in project with help of effective planning. As effective planning of smart city
project could support to valuable as well as productive results of project. Which is why
project manager of smart city OS could have expertise and higher knowledge so that they
could generate influencing plan as well as strategy for completion of project. Smart city
OS project have to manage their financial sources as well as have proper planning in
source of financial funding that could help them in carrying daily operations. These skills
are beneficial for carrying activities effectively.
 Team management skills: As most of individuals from Smart city project requires proper
and effective guidance from their manager in terms of completing project. Team
management skills are generally vary effective as it provides systematic training to every
team individual as well as motivates them in enhancing performance. With help of these
skills smart city OS project manager could facilitates employee shortcomings as well as
improve their experience by boosting up level of performance. It could be carried by
giving rewards in behalf of employees work support (Certomà, 2021). These skills help
project in increasing their effectiveness and growth.
Possible actions for improvising skills:
Skills Possible actions

Leadership skills These skills could be improved by implementing
leadership[ styles in project practices. As project manager
of Smart city OS could implement participative leadership
style by including every member in decision making.
Team management skills These skills of smart city could be developed by having
systematic coordination as well as cooperation in team
individuals so that they could create trust as well as
improve performance of team in a coordinated way
(Zhou, 2021).
Risk management Project manager of smart city could enhance risk
management by having prioritising of work as well as
scheduling of every practice of project as well as evaluate
them according to risk of project completion.
Planning skills These skills of planning could be improved by generating
knowledge as well as learning from highly experience
manager of smart city about particular area of project.
TASK 2 PROBLEM SOLVING & DECISION MAKING
Identification of relevant stakeholders and stakeholder influence map for smart city
project as well as discussion of why critical stakeholders are emerging from analysis.
Stakeholders
It is said to group of individuals which participate in success of company as well as
shows interest in activities of business. In accordance with project of smart city OS,
stakeholders decisions as well as thoughts are said to be essential as their thoughts are honoured
in order to have success of project (Kathiresan, 2021). In order to resolve problem solving as
well as decision making, stakeholders are said to be key sources which enables any project for
succeeding as per planning as well as strategies.
Determined important stakeholder of smart city OS project along with reason of why they
are critical stakeholders as well as stakeholder influence mapping of project

As per the case study project of smart city OS there are various stakeholders which are
involved in project are as follows:
Interest
Influence
High Low
High Hull's city council Digital workforce
Low Technology suppliers Population of Hull
Population of Hull city
Hull is smallest city with individual population around 2,60,000 that will interact with
project as well as results. As population of Hull city is effectively supported as well as allowed
governance of city for making changes comparatively with fast pace. As residents of city were
generally exposed with insights of technology as well as plan ODF council towards city for
having fresh ideas in order to have enhancement in services (Hestad, Tàbara and Thornton,
2021). It has identified that population is low in interest as well as it has low influence that states
that their role is only staying informed about insights of project.
Digitally skilled workforce
As smart city project, digitally skilled workforce is on first priority and it is said to be
critical stakeholder of project for driving new demands of city. Skilled workforce has
responsibility to carry as well as finish work associated project of city are also essential at every
stage of process installation of smart city project .
Technology suppliers
As technology suppliers for smart city OS project are technology company Connexin and
Cisco. These suppliers are stakeholders which creates an impact on various things like waste,
mobility, security which are related with technology for delivering project. Both companies are
coming up with new creative ideas as well as plans in order to make Hull city fully digital as
well as fibre based that is important for having growth of project. Hence stakeholders carries
high interest as well as low influence in presenting as well as monitoring of project for
understanding requirements of technology.
Hull city council

City council of Hull is necessary and critical stakeholder of smart city OS project as
project is delivered by council. The Councillor Daren Hale is deputy leader of city. Hull's city
council carries high level of influence and high level of interest in smart city project. Hence they
has to manage their project closely.
Analysis of stakeholder influence mapping
As after analysing various practices as well as functions of all stakeholders in project of
smart city OS it has evaluated that stakeholder has to support to have project success.
Stakeholder influence mapping includes four quadrants of influence interest matrix for
determining stakeholder engagement in project as well as evaluate their interest level. It has
critically evaluated that city council of Hull city carries high degree of stakeholder influence as
well as interest along with it has high role in managing project (Muralidharan, K.,Tate, 2021).
Technology suppliers has high interest in project leads for having adequate monitoring of
project as well as it helps in delivering of effective technology.
Engaging stakeholders
It is critically analysed that project manager of smart city OS carries a main concern of
engaging with stakeholders. For engaging with with populations purpose of manager is to give
insight of project to business as well as public. Project manager has to encourage start ups for
developing new technologies which city could implement into smart city OS. As regular
engagement of Hull city council through various stakeholders is difficult for project success.
TASK 3 PROJECT TRIANGLE
Critical discussion of relevance of different project triangle parameters that are required to
be managed by project manager as well as discussion of how they could interrelate to
each other.
Project triangle is said to be management triangle of project management idea and it is
also known as Iron triangle. It consists of three constraints scope, cost as well as time, and when
they are integrated together it could outcome in having quality of project.
Relevance of project parameters:
Relevance of parameters of project triangle which is required by project manager of
smart city OS are as follows:

 Time: It is said to be valuable asset as well as factors for any project. As activities for
project are planned according to total duration of completion of project. In accordance
with project of smart city OS relevance of time constraint for project manager is to set
deadlines for activities for completing project within time by avoiding failure (Nijssen,
2021). Time is uncontrollable. Hence it is essential for manager to take out some spare
time for any delay. Cost: As budget for labours, resources as well as other necessary tangible-intangible
items should be estimated to derive cost of project. Importance of cost could be stated
that, it helps in project manager to stay in cost assigned that helps in decreasing wastage.
In accordance with project of smart city OS, project manager could allocate resources as
well as generate budgets which could ensure project implementation in a particular cost
during its failures (Dubrovskaya and Ryakhov, 2021).
 Scope: It generally measures outcomes of projects. This parameter states list of activities
which could be performed for completing project and that are needed to be resolved by
teams. Scope is essential as it refers about needed number of resources that are utilized as
well as present so that they could be management effectively. Manager of smart city OS
should manage scope of project for avoiding any harm on factors.
Interrelationship of project parameters:
Quality is presented as interrelation of project parameters in project management triangle.
They are needed to be equally balanced as well as in form of equilibrium. And if any factors is
affected than other two element should be changed as per balance otherwise quality of projects
will be damaged (Ahmed, Lin and Srivastava, 2021). It presents that all these factors are
interrelated. It states that quality of project is reliable on resources implemented, time taken as
well as cost. In relation to project of smart city OS project manager has to carry trade among
these aspects to fulfilling quality of projects.
Therefore, project parameters of smart city OS project triangle are interrelated as well as
have optimum quality which is essential to have balance. As by avoiding these parameters could
lead to have poor quality of project. So manager of Hull's council could manage their parameters
effectively for delivering effective quality outcomes.
Impact of possible changes:

As project of smart city OS has come up with various changes in city that are carried
from city for real time data collection which has a positive impact on city with traffic
management platform that is created. Basically project has changed whole city into a
programmable city by moving from outdated services by driving technology. This change has
enhanced large delivery as well as decreased cost. Therefore, increased scope of project has to
maintain balance of project parameters for have best effective technology.
TASK 4 MANAGING FINANCE
Discussion of resources required for project as well as determination of effective cost
estimation technique for project with explanation of its reason.
As project of creating a smart city is difficult as it needs large amount of financial
resources. In order to have effective implementation of project it carries a goal of designing Hull
a small city with 2,60,000 population a smart oriented city in UK. So in order to have
development there is need of large amount of financial capital. Some of financial sources of
funding that could be used by project are as follows: Public funding: As population of city that will interact with project of Hull as well as
who are using of all technology benefits carries a role of contributing some specific
amount of funds for project. They can carry crowd funding practice for collecting funds
from populations. Bank loans: For smart city project city council of Hull could approach international and
national banks for having loans. As loans have various policies as well as money for this
project are somehow technologically advanced (Sharma, Thakur and Malhotra, 2021).
This source of funding is beneficial for acquiring funds with low interest rates.
 Government funds: Project could develop government funding for having suitable
amount of funds. As government of Hull supports project which are beneficial in
generating economy of city as well as increase in number of their visitors. Government
funding could help in having additional advantage in feasibility of project, ensuring
success of project and so on.
For having growth, success as well as development of smart city project, financial
sources are important and also with that other resources that could manifest financial resources

at correct place as well as time through their efforts which are essential. Some of other sources
are as follows: Infrastructure: In order to have development, a well structured infrastructure is proved
to be essential resource. It consists of transportation services, buildings, equipments and
so on. Council should stay focused on creating effective infrastructure. Technology: It is most important element of smart city project. As project relies on
technology as well as its services in creating operating systems with most effective and
advanced technology.
 Human resource: In order tot have growth in smart city, project manager needs skilled,
digitally experienced workforce that could invest in their skills of young individuals for
having effective results.
Cost benefit analysis:
For having effective management of cost as well as present finance sources, cost
estimation tool could be implemented which is cost benefit. It is a technique which is used to
measure cost as well as compare it with different options for identifying advantages of project
which it carries (Xu and Gao, 2021). It is a proper tool for smart city project as it gives a base for
rational comparison . Hence for simplifying difficult decisions associated frameworks cost of
project this tool is used which is as follows: Planning analysis framework: It consists of all factors of smart city project for setting up
options as well as scope of project. Determination of costs as well as benefits: This phase will sort all cost as well as
benefits in various categories like direct costs, tangible- intangible costs, real costs and
indirect cost. Evaluates costs as well as benefit across life span of project: Cost will be evaluated by
searching with all possible aspects that are involved in project. It outlines advantages of
programs for project. Comparing cost as well as benefits implementing proper data: As return on investment
is calculated by analysing cost benefit with proper information.
 Result analysis: Outcome will be evaluated and according to that recommendations are
made for enhancing short run estimations.

TASK 5 RISK MANAGEMENT IN PROJECT
Risk analysis by construction of risk register for project.
Risk Risk
level(low,
medium
and high)
Probability
of events
Mitigation method
Environment risk: In this
smart city project there is
large utilization of
technology that develops
climatic change risk as
well as demolition towards
natural sources.
Medium High Hull city council could
implement forecasting initiative
for evaluating changes on first
basis as well as focus on having
greenery to leverage
environment.
Strategic risks: These risks
could impact strategic
decisions of managers as
well as it may lead to have
failure.
Medium Possible
chance
Project manager of smart city OS
as well as other stakeholders
should implement KPIs and
PDCA tool for evaluating risk as
well as develop strategies as per
needs.
Technological risks: As
failure of technology as
well as rapid change is risk
as might could lead to have
technology disruptions.
High High As hull smart city should enable
programmers as well as
technicians for resolving
technological disruptions quickly
as well as it could also possess
potential abilities of
implementing new changes of
technology in operating system
(Küfeoğlu, 2021).
Health risk: As High High Health and safety council of Hull