MSc Project Management: Smart City OS Project Management Report

This report provides an in-depth analysis of the Smart City OS project, emphasizing the crucial project management skills required for its successful completion. It highlights the significance of risk management, leadership, time management, problem-solving, communication, team management, and coaching skills for a project manager. The report also explores the project triangle parameters, including human capital, international outreach, environment, technology, urban planning, governance, social cohesion, and infrastructure, and their impact on the project's success. Furthermore, it discusses financial management, including tax, private debt, public debt, and equity financing, along with risk management within the project, covering governance, strategic, operational, market, and legal risks. The report also addresses conflict resolution, negotiation, and the importance of teamwork in achieving project objectives. This document is available on Desklib, where students can find a wide array of past papers and solved assignments.

BPP Coursework Cover Sheet
Programme MSc in Project Management with PDP
Module name Project Management Essentials
Schedule Term August 2021
Student Reference Number (SRN) BP0236720
Report/ Title
Date of Submission
(Please attach the confirmation of any
extension received)
20th September,2021
Declaration of Original Work:
I hereby declare that I have read and understood
BPP’s regulations on plagiarism and that this is
my original work, researched, undertaken,
completed, and submitted in accordance with
the requirements of BPP School of Business and
Technology.
The word count, excluding contents table,
bibliography, and appendices, is 4350 words.
Student Reference Number: BP0236720
Date: 20th September,2021

Contents
1Introduction........................................................................................................................................5
2Body ...................................................................................................................................................5
3The Project Manager...........................................................................................................................6
3.1Risk management Skills................................................................................................................6
3.2Leadership Skills...........................................................................................................................7
3.3Time Management Skills..............................................................................................................7
3.4Problem Solving Skills...................................................................................................................7
3.5Communication Skills...................................................................................................................7
3.6Team Management Skills.............................................................................................................7
3.7Coaching and Training Skills.........................................................................................................7
3.8Project Management Environment Tool for Manager..................................................................7
4Problem Solving & Decision Making....................................................................................................8
4.1 Governance ................................................................................................................................8
4.2Culture..........................................................................................................................................9
4.3Data Security Issue.......................................................................................................................9
4.4Analytical Problem Solving Process for Project Manager...........................................................10
5The Project Triangle..........................................................................................................................10
5.1Human Capital............................................................................................................................11
5.2International Outreach...............................................................................................................11
5.3Environment...............................................................................................................................12
5.4Technology.................................................................................................................................12
5.5Urban Planning...........................................................................................................................12
5.6Governance................................................................................................................................12
5.7Social cohesion...........................................................................................................................12
5.8Infrastructures............................................................................................................................12
6Managing Finances............................................................................................................................12
Financing from these sources have important consequences on project's overall cost, cash flow,
ultimate liability and claims to project incomes and assets. There is need to complete all tasks in the
given amount or fund. ........................................................................................................................12
6.1Tax..............................................................................................................................................12
Tax...................................................................................................................................................12
6.2 Private Debt...............................................................................................................................13
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6.3 Public Debt................................................................................................................................13
6.4 Equity Financing........................................................................................................................13
7Risk Management within the Project................................................................................................15
7.1Governance Risk ........................................................................................................................15
7.2Strategic Risk..............................................................................................................................15
7.3Operational Risk ........................................................................................................................15
7.4Market Risks ..............................................................................................................................15
7.5Legal Risks .................................................................................................................................15
8Conflicts and Negotiation..................................................................................................................16
8.1Group Differences......................................................................................................................16
8.2Lack of Communication..............................................................................................................17
8.3Poor Leadership..........................................................................................................................17
8.4Conflict Disagreements..............................................................................................................17
9Teamwork.........................................................................................................................................18
9.1Idea Generation..........................................................................................................................18
9.2Share the Workload....................................................................................................................18
9.3Gaining New Perspective............................................................................................................18
9.4Makes Work More Fun...............................................................................................................19
9.5Problem Solving..........................................................................................................................19
9.6Greater Risk-Taking....................................................................................................................19
10Conclusion.......................................................................................................................................19
12References Books .........................20
Bibliography........................................................................................................................................21
Journal Articles....................................................................................................................................21
Website...............................................................................................................................................22
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Introduction
In today’s faced paced business environment, project management skills are vital in order to
complete any project successfully in due time, as a result, the manager of the project must be
knowledgeable, organized, effective communicator or have the capabilities to overcome
various challenges or obstacles that might arise while running any particular scheme.
According to Whetten & Cameron, (2016); project management behaviours are important to
promote the success of the project, for examples teamwork, problem-solving, leadership or
negotiations skills are vital towards achieving the overall objectives of the projects. A team
will be moving without direction, control, vison mission or purpose. if there are lacking in
project management skills. Leadership give access and actualize team members to do their
respective work. Every project has its own specific obstacles and requirement. A project
management deals with this requirement by providing leadership, mission & vision, coaching
and inspiring the team to find the best solution for their work.
This report will focus in regards to the Smart City OS Project where the skills of the project
manager will be discussed which are essential to complete the projects successfully.
Moreover, this report will also discuss the significance of different project triangle
parameters that are essential to manage the Smart City OS project.
Body
It can be concluded that when city is populated there are several factors including
technological, financial, political, economic and financial power that can be increased in a
unique manner. It is analysed from the history that today’s world is facing lot of challenges
like technological advancement and facing global crisis. When there is usage of various non-
renewable sources like petroleum, coal, natural gas, etc. then there is development of pattern
of city. There is a pattern used for creating enhancement of pollution and this makes difficult
for individuals to manage the working in different areas. Smart city is developed when there
is management of the company. IBM has started the concept of smart city and government
has provided funds for working upon such projects.
 People: They are benefited by shifting into smart cities. They will get more facilities
here and they can lead to a more convenient life. They can use technologies properly
and manage the daily activities.
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 Land: The land is used for developing smart city. There is conventional usage for
smart cities and it requires land. There is need to have piece of land on which smart
cities can be build.
 Government: Government has an essential role in the development of technology as
it provides funds for the development of smart cities.
 Infrastructure: There is need to have a proper planning of infrastructure that has to
be used for developing smart cities. This provides a proper management to tackle
different situations which can be used for completing the operation in effective
manner.
According to IESE Cities in Motion in the year 2019, Top Cities in world consist London,
Amsterdam, New York, Paris, Tokyo, Reykjavik, Singapore, Berlin, Vienna and
Copenhagen. There are several countries which are looking for utilising the technology for
smart city and build one. This will provide technological advancement and process that can
be provided to people. In smart cities, there is possibility to have a more convenient and easy
life.
The Project Manager
In order to accomplish the objectives of any particular projects, manager skills play a
significant part to balance prioritise, oversee resources, overcome challenges or track the
progress of the projects towards achieving the common goals of the projects. Following are
the skills are required for the project manager of the Smart City OS project to achieve the
overall objectives of the project:
Risk management Skills
One of the key skills that project manager required is the risk management skills where it will
assist to deal with the challenges or risks that might arise during any stage of the project and
risks management skills will help to address these challenges in an efficient manager.
Leadership Skills
Every project manager must lead from the front to run the Smart City OS project
successfully, as a result, leadership skills are vital to inspire, encourage or motivate the
workforces those are working towards a common goal.
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Time Management Skills
Project manager of Smart City OS project must have time management skills which are
essential to utilize the time efficiently and productively as the project manager must plan and
organize to divide the time between particular tasks to get the job done.
Problem Solving Skills
In order to complete the project successfully, a project manager has to gather different data or
information, as a result, the manager must weigh the pro and cons in order to formulate the
right solution to accomplish the project effectively.
Communication Skills
Communication is one of the most essential skill for project management. Successful project
managers has know-how skills of exactly what needs to be communicated. To build great
relationship every project managers needs great communication skill.
Team Management Skills
Teamwork plays a significant part to achieve the overall objectives of the team and project
manager must have team management skills to bring everyone under one umbrella by
handling conflicts, delegating responsibilities or motivating the team.
Coaching and Training Skills
Coaching and training is known as one of the most essential foundation level of project
management skills. In most cases, organizations enrol their employees to develop their
couching and training skill. This help them become and find out a better version of
themselves.
Project Management Environment Tool for Manager
For the Smart City OS project, a project manager must have a good awareness of the business
environment as it will assist to mitigate any risks which might influence to achieve the
overall objectives of the project (Gido, Clements & Baker, 2018). One of the useful tools to
analyse and monitor macro-environmental key factors is PEST analysis which is discussed
below:
Political
Political factors can influence the Smart
City OS project, as a result, a project
manger must aware of different political
factors such as foreign trade policy, political
Economic
Economic factors also could affect on Smart
City OS project success. Some of the
economic factors which can impact the
Smart City OS project are inflation, GDP or
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instability or bureaucracy etc. interest rate.
Social
It is vital to examine the social factors
which could affect the project at various
levels. Factors such as lifestyle trends,
culture or religion are vital factors that
could affect the project's overall success or
decision-making process
Technology
Technological factors such as intellectual
property regulations, automation or
emerging technologies can affect the project
as identifying the factors as earliest as
possible will help a manager develop
initiatives to mitigate any potential risks.
Problem Solving & Decision Making
For smart city, it is important for each area of service in local authority to explore its own
smart use related to case study. It helps to improve each provision of service to reduce costs
and also provide more informed communications along with customers. For instance, within
Street scene Department smart litter bin trial can be introduced. More cases can be studied by
data capture CCTV, smart security, smart parking, smart water butts that assist with urban
drainage, real time bus information and air quality sensors.
Governance
Governance refers to institutional factor which exceeds data analysis as well as management
to comprise proper change. It plays central role to connect people with organisations and
living environment for adopting a culture of innovation as well as sustainable development of
economy. Pryce and Pereira focused on essential dimension which is added by smart
governance for Smart City paradigm. The outline above the implications of smart governance
on the Smart City paradigm.
Culture
There are two types of culture in context of house which includes urban cultural heritage or
urban creative industries. There are several people who are involved in promoting
convenience for smart city. Cultural heritage is providing contribution to economic growth
and development.
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Metabolism
This is required for managing traces of how materials are managed for completing the work.
It is an essentially a biological term which traces ways in which materials as well as energy
flow with a living system that create all activities of life in order to convert materials into
waste along with energy into waste heat.
Data Security Issue
This is concluded that data security issues can be faced in smart city. That is why it is taken
care that all rights, beliefs and culture are properly followed for conducting the operations
effectively.
Analytical Problem Solving Process for Project Manager
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The Project Triangle
5. Economy
There is need to consider economy while implementing smart city. The reason behind this is
that it is related to the working of public sector.
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Human Capital
Skilled professionals are needed for completing the project of smart city.
International Outreach
Traffic index, metro stations, flights, metro length, high-speed trains along with gas stations
are the parameters of smart cities mobility and transport.
Environment
Smart city can be developed in an appropriate manner. This is taken care that all activities are
eco-friendly and they are not harming environment.
Technology
Different new technologies provided in smart city to people are social media, Wi-Fi
accessibility, usage of smart phone, etcs.
Urban Planning
There are advanced facilities like railway lines, airports and seaports which are used in smart
city.
Governance
Quality of governance is the most essential factor in the development of smart city.
Social cohesion
Social cohesion means happiness and satisfaction level of people.
Infrastructures
Building structures, the eco-friendly material used during the construction and after
destruction, Reusable waste for other construction purpose etc are the parts of smart city
infrastructure.
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