Business Research Method: Smart Technology in Abu Dhabi Proposal

This research proposal examines the development and implementation of smart technology within the government sectors of Abu Dhabi, UAE. It begins with an overview of Abu Dhabi's advancements in ICT, highlighting the government's vision and initiatives like the Abu Dhabi Innovation Index and the Smart Government program. The proposal outlines the research questions, focusing on the impact of technological orientation, business performance, and education on technological enhancement. It reviews relevant literature, applications, opportunities, and challenges, including the role of AI, virtual reality, and cloud computing. The methodology involves analyzing both primary and secondary data. The proposal emphasizes the potential for Abu Dhabi to become a global leader in smart city development, enhancing business dealings and improving the quality of life through centralized platforms and data analysis. The report also mentions the investment in space and communication technologies and the government's efforts to foster innovation and attract foreign investment in the sector. The research aims to contribute to Abu Dhabi's vision 2021 and its goal to be a smart, sustainable, and forward-thinking city, with implications for the broader Middle East region.

Running head: BUSINESS RESEARCH METHOD RESEARCH PROPOSAL
Smart Technology in Government Sectors of Abu Dhabi
Name of the Student:
Name of the University:
Author’s note:

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Abstract:
The United Arab Emirates is a country that stands forefront in the list of information and
communication technology in the Middle East. Abu Dhabi is the heart of Middle East Asia
with innovation, development and application of information and communication technology.
The UAE has granted a forward and leading policy towards the implementation of
information and communication technology and backing up the infrastructure. The
government policy about the development of smart technological aspects is attracting foreign
investors to promote the diversification of UAE technology. Education, space, automobile,
health and IT, in almost all the fields of information technology, Abu Dhabi is having a
speedy development. An analysis based on both primary and secondary data reflects the
actual development of smart technology in Abu Dhabi.

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Table of Contents
Introduction and Overview:.......................................................................................................3
Purpose of Proposal:..................................................................................................................3
Key Research Questions:...........................................................................................................4
Relevant Literature:....................................................................................................................6
Application:............................................................................................................................6
Opportunities:-.......................................................................................................................7
Challenges:.............................................................................................................................9
Methodology:.............................................................................................................................9
Outcomes:................................................................................................................................11
Timescale:................................................................................................................................12
References:...............................................................................................................................14

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Introduction and Overview:
Globalization is restructuring and developing new technologies in every sector has
bought tremendous transformations in every aspect of life. Smart technological innovation
and transformation has a crucial impact on performance of organization. Innovation is the
pillar of smart technological approach that focuses on establishing a competitive market. The
proper concept of encouraging smart technology is implemented upon a sustainable
investment plan in the human capital of United Arab Emirates (UAE) and Abu Dhabi. UAE
has planned innovation and vision 2021. The city has planned to bind technology
transformation, human resource management and organizational performance. The UAE
adopted the measurement tools involving the Abu Dhabi innovation index for observing
progress towards adoption of smart technology (Reiche 2010).
The government is arranging innovation and progression labs to get solutions to the
challenges that face entities of government. All the stakeholders are going to discuss the
challenges of government through the perspectives focused on solution. The aim of ICT is to
offer empowerment of technological sector and empower their contribution to the UAE and
Abu Dhabi growth to develop requirements and region through service to the community.
Purpose of Proposal:
Abu Dhabi continues to highlight itself as one of the leaders in digital transformation
in the age of smart government development. The Abu Dhabi e-government supervisory
committee and digital leadership team of transformation demonstrates the intention of
government of Abu Dhabi in enhance momentum of development (Dhabi 2005). The
improvement in government performances, optimization in delivery of service and
transformation is going to make Abu Dhabi a “truly smart city” within 2030. The research

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proposal concentrates on the aspects of smart digital transformation of Abu Dhabi. Some of
the purposes of the research proposal are to verify the following considerations that are-
1. Technological orientation would have a significant positive effect on the technological
improvement of Abu Dhabi government.
2. Business performance would have a significant positive effect on the technological
enhancement of Abu Dhabi government.
3. Educational sector might have a significant positive effect on the technical upliftment of
Abu Dhabi government.
4. Information technology and space technology would have a positive effect on the
technological enhancement of Abu Dhabi government.
Key Research Questions:
Orientation and Initiative of digital transformation received a governmental boost
with the e-Government Supervisory Committee and the digital transformation leadership
team meeting for reviewing and developing digital policies, projects and plans within its
well-organized and clear operational framework (Almekhlafi and Almeqdadi 2010). The
government has devoted considerable effort for increasing levels of “e-government” in
United Arab Emirates. The interests and questions regarding smart technological movement
of Abu Dhabi are-
1. Do you use mobile phones?
2. Are you regular user of computers and internet?
3. Do you have e-mail id and account in other social networking websites?
4. Do you fulfil your entertainment over internet?
5. Do you search information over internet?
6. What is the amount of average daily hours you keep yourself online?

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7. Do you enjoy the service of telecommunication service operators by the government?
8. Are you happy with the telecommunication service provided by the government?
9. Are you happy with the internet service facility provided by the UAE government for
household purpose?
10. Have your telecommunication services improved over past two or three years?
11. Have your internet services improved over past two or three years?
12. Are you associated with the governmental electronic services such as radio, television
or government e-portal via internet?
13. Which of the governmental electronic services do you like most?
14. Is government facilitating the improvement of an intranet, LAN, WLAN or extranet?
15. Is business being easy for smart technology over internet?
16. Is e-learning being helpful and beneficiary for the education over internet?
17. How many computer laboratories are present in the school of your children?
18. What is the percentage of schools of Abu Dhabi that have internet connection?
19. Are you frequently addicted to the e-transaction method?
20. Is government providing enough e-zone in Abu Dhabi?
21. How many e-zones are available Abu Dhabi cosmopolitan and suburb region?
22. How many government computer-learning centres are available in your locality?
23. Do you enjoy broadband facility of government?
24. Is Abu Dhabi taking responsibilities for public sector establishment?
25. According to e-commerce, how government keeps relation with private sectors?
26. Do the almost every small and middle size industries have internet facilities?
27. Should government manufacture or export the necessary tools and automobiles for
making Abu Dhabi a complete smart city?

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28. Is Abu Dhabi government taking necessary measures for the prosperity of wholesale
market of telecommunication tools and equipments?
Relevant Literature:
Application:
The Abu Dhabi smart technological transformation effectively delivers a platform for
government authorities leading this drive to interact and engage with major industry partners,
stake-holders, local and international computing and technological experts for demonstrating
trends and global practices of technology. UAE government would like to drive the digital
government transformation strategy and agenda.
Innovation of technology, investment, partnership, cooperation and scopes focuses the
major transformation projects and initiative planning of corresponding government (Sharjah
2006). Abu Dhabi Government inaugurated the Abu Dhabi Smart Government programme
and Government Data Exchange program. It would refer investment of millions of dollars in
smart technologies and solutions for facilitating fast integration of government-to-
government interaction and interoperability for raising productivity, increase the quality of
life of end-users and strengthen the position of Abu Dhabi as an ideal investment and
business destination (Harder and Gibson 2011).
Information technology experts mandate to develop and operate a centralised
technological platform for procurement of government. UAE government entities must use
all their purchases, goods and services to be done through centralised contracts (Irvine et al.
2008). Artificial intelligence, virtual reality, robotics, augmented reality and cloud computing
are transforming the approach of smart technology in UAE. The Abu Dhabi Technology
Development Committee (TDC) was found for encouraging, helping and supervising the

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enhancement of science, technology and innovation in the Emirates of Abu Dhabi in 2009.
The multi-structure of Abu Dhabi science, technology and innovation is generating
sustainable and vast knowledge, nicely integrated into the global ecosystem. The government
policy of Abu Dhabi is engaging and inspiring youths of nation towards establishing a talent
base in Science, Technology and Innovation.
The consistency through all the trends is generating the rate of change by technology.
The fast developing technology is predicting the trend of improved business productivity.
Significantly, bigger gaps are being created for exponential enhanced technology. The current
trend shows that Abu Dhabi has performance management of 85%. Different types of
segments of digital fields such as analytics, Digital HR, Robotics, cognitive computing and
Augmented Interface are being updated day by day. Routine appraisal systems are updating
drive productivity and engagement in performance. The trade of Middle East businesses
would help to move towards new thought process and innovation. Some high-tech gadgets
and systems could prove that Abu Dhabi is one of the world’s most futuristic cities. They are
launching most luxurious shopping malls, hotels, traffic channels, smart cities and
transportations of the world.
Some of the envy-inducing tech innovations are “Jetpack Firefighters”, “Autonomous
Drone Taxis”, “The Hotel of the Future”, “Real life Robo-Cop”, “Autonomous Police cars”,
“Mega Solar Plants” and “Mobile food delivering drones”. Abu Dhabi is going to be most
promising navigating city in next twenty years in Middle-East Asia.
Opportunities:-
Abu Dhabi as a local data hub would join a globally wired network of developing
cities and countries. A portfolio of local and regional data portals and analytics engage
stakeholders and help accelerate progress across metropolitan, national and global contexts

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with continuously growing network of certified cities. As Abu Dhabi, look to become
smarter, more sustainable and more forward, it could fulfil sustainability ambitions. The
success of Abu Dhabi plan 2021 is based on holistic and follow-up approach that uses data to
benchmark and inform its future.
The research underlines the progress that Abu Dhabi has made its smart
transformation. Therefore, the city is now commanding global attention. A regional hub for
the Abu Dhabi would provide us with further momentum to carry out the strategies to turn
Abu Dhabi into the smartest city of the globe. Furthermore, Abu Dhabi would help to spread
success to rest of the middle-east region, leading to achieve the smart transformation. Abu
Dhabi as the smart city with smart government services would make the business dealings
and lives of people easier (Mezher, Dawelbait and Abbas 2012). Smart platform of
centralised Abu Dhabi became one of the most connected cities in the planet. Smart Abu
Dhabi 2021 invites intelligent use of information and communications technology to convert
the core components of the city (McKenzie, Hsü, and Schneider 1980). Abu Dhabi pulse
platform transformed the changes and shifted towards smart technologies.
The smart technology relies up on big data analysis and cloud computing. It is
essential to have a central platform for accessing government’s data that steps into the
potential of artificial intelligence for spreading happiness and satisfaction among the people.
Transformation in change has been identified to have both positive and negative impacts on
the employees work performance and attitude (Sohl 1999).
Within 2030, reliance of human on technology would generate a true partnership
developing skills such as ingenuity, zeal and commercial mindset. It would bring into line
with the capability of machines for bringing speed, mechanization and efficacies. The
production would permit new scopes within industries and functionalities. Within that period,

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assistants of integrated artificial intelligence (AI) would be successful for taking care in
analytical and computerized ways. Technology will not essentially substitute work forces, but
the methods of resulting work would transform. Machine learning technologies would make
skills of individuals and competencies searchable.
According to the data of April 2015, the investments in space and communication
technologies have included investments in the space data. The UAE is very interested to
develop its abilities in the sector of ICT that constantly undertaking measures. The first step
was generating free zones such as TwoFour54 in Abu Dhabi. The second step is to set up
UAE’s telecommunications regulatory authority. Until 2014, the ICT fund invested 1.6 AED
billion in different projects in information and communication technology sector involving
the communication and space technology. The UAE government is very keen to utilize
information and technology tools to not only convey services in quick & easy manner but
also to deliver customised services near future. “Mubadala”, an Abu Dhabi government
invests in a worldwide portfolio of excellent information and communications technology
resources. Providing high-tech employment scopes in information technology, technology,
telecoms and satellite operations, the event is praised with a conference that give a stage for
developing ICT associated topics. The smart technology in Abu Dhabi develops the best
processes to enhance public health by refering priority disease conditions and monitoring
upliftment towards availing objectives.
The 3D printing technology and strategy target to take advantage of technology for
the humanity service and endorse the status of United Arab Emirates and Abu Dhabi as a
principal hub of 3D printing technology within 2030. Nuclear science and technology are
destined to make UAE approved nuclear power plants within the UAE.

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Challenges:
Being a city of desert region, Abu Dhabi is facing challenges for manufacturing the
industrial automobiles. The scarcity of raw materials in local area like iron, copper and mica
could damage the infrastructural growth and hamper the manufacturing the technological
tools. Besides, Dubai is a nearby much prospered city that could throw challenges to the Abu
Dhabi. Many foreign or local private authorities may be obstacles for the smart technological
growth of local government. Current and emerging external factors may challenge the
performance of company. High land requirements are problematic issue for smart technology
of Abu Dhabi. Sometimes, limited service lines and defensive strategies of local government
of Abu Dhabi are being the severe obstacles.
Methodology:
Investments in science, technology and research are vital priorities for the Abu Dhabi.
It results innovations in smart technological field. A research methodology has two types of
research methods that are qualitative and quantitative. It includes experiments, survey
research, observations of participants or secondary data (Kothari 2004).
Quantitative processes target to classify features, count the frequencies, establish
statistical hypothesis, create statistical models, analyse statistical data and draw conclusion by
explaining observations. Conversely, qualitative methods focus for a whole, elaborated
description of observations including the background of situations (Hofstede et al. 1990). We
suggest proper experimental and control group for hypothesis testing (Maxwell 2008). The
independent and dependent variables are to be chosen for regression analysis of quantitative
data.
First, we have to incorporate survey research from target population (Kumar and
Phrommathed 2005). The questionnaires should involve close-ended questions and open-

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ended questions for collecting free response. The most broadly used strategy for gathering
qualitative data is observation of participants. The responses could be tabulated as tabulated
primary data. Survey and semi structured interviews are conducted for data collection. The
algorithm of sample survey and model designing is followed in the below chart-
Sometimes, researchers analyse data that is already gathered by others. It is a
secondary data approach. The most broadly used data are collected by government agencies.
The questionnaires must be developed with full appreciation of the specific respondents of
various backgrounds and require to keep the phrasing easy, compact and short. However, the
disadvantage of using secondary data is that researcher might not be completely informed
about how the data was collected or whether there is any symmetry in the collection of data
or not. The sample sizes have to be calculated by proportional allocation with 95%
confidence interval. A proper sampling plan should be framed for number of defined sample
sizes. The nationality, age interval should be predetermined before data analysis.
We apply here the secondary research data collected from the government website of
UAE. The secondary datasets of telecommunication services could be gathered from
government website (http://data.bayanat.ae/en_GB/organization/telecommunication-
regulatory-authority). The sectors of smart technology are UAE satellites launching, TRA
statistics and Telecommunication Regulatory Authority. The secondary data is consists of the
variables households with internet, households with broadband, use of frequency of everyday
internet and frequency of internet use in a week.