Evaluating Leadership and Agile Management at First Citizens Bank

This report provides an in-depth analysis of First Citizens Bank Limited, a leading financial service group in Trinidad and Tobago. It examines the impact of vision, values, and culture on the organization's management practices, exploring the core values of Excellence, People, Integrity, and Customers (EPIC). The report evaluates leadership styles, including transactional, situational, and transformational approaches, and analyzes how smart working and empowerment can be used to manage an agile organization. It references the Agile Future Forum and CIPD research to define and illustrate agile working practices, considering time, location, role, and source, as well as the principles of smart working. The report also explores the application of agile methodologies in the context of First Citizens Bank, highlighting the importance of workforce agility and operational responsiveness in achieving greater efficiency and effectiveness. The report concludes with a discussion on how these elements contribute to the overall success and adaptability of First Citizens Bank in the dynamic financial landscape.