Project on Smartplug's Responsibility for Consumer Health and Safety

This report examines the responsibility of technology companies, specifically focusing on Smartplug, in protecting the health, safety, and wellbeing of their product users. The project includes a detailed project management plan covering cost, quality, and other key elements, along with a work breakdown structure and Gantt chart for project scheduling. A literature review explores the accountability of companies towards consumers, the impact of managing consumer health, and various methods for maintaining user wellbeing. The report also incorporates data interpretation, research methodology, and a reflection statement, culminating in recommendations for Smartplug to enhance consumer health and safety. The research methodology includes an overview of research types, approaches, and philosophies utilized in the study. The assignment aims to provide a comprehensive analysis of Smartplug's role in consumer protection and management strategies.

Managing Successful
Computing Project

Table of Contents
INTRODUCTION...........................................................................................................................4
P1- Aim and Objectives...............................................................................................................4
P2- Project management plan that covers aspects of cost, quality and other key elements........5
P3 Work break down structure and Gantt chart...........................................................................7
P4- Literature review and RM.....................................................................................................9
P5- Data interpretation...............................................................................................................12
P6- Recommendation and conclusion.......................................................................................17
P7- Reflection statement............................................................................................................19
REFERENCES..............................................................................................................................20

INTRODUCTION
Topic: “Are technology companies responsible for protecting the health, safety and wellbeing of
users of their products and services”.
In recent time, there are varied types of technologies has been developed especially for
consumers well being. Technology organizations attempt to produce or manufacture most
products by considering health and safety of customers, which is really very important.
Technologies make everything easy for buyers, it is beneficial for firms and people as well.
Many products or services in current time are produced for protecting well being of clients and
which makes them able to live without facing any health issues. The current study will base on
Smartplug as well established company. It will explain different kinds of research methods,
project management activities or elements and other things. This assignment will define set aim
and clear objectives, information in form of Literature review related to chosen topic and
reflection part at the end.
Rational-
The main reason behind choosing above topic is to gather a lot of data about contribution
of technology firms for health, well being and safety of consumers. With the help of this
research, researcher obtains information about accountability of companies for people health by
using varied research approaches. Another reason is to collect info about how technologies work
for same concern. Researcher is very excited to known about all these things.
P1- Aim and Objectives
Aim:
“To understand the responsibility of organization in regards of protecting health, safety
and well being of consumer using company product”. A study based on Smartplug.
Objectives:
 To understand roles and responsibility of different organization toward their consumer

 To analysis the impact seen by organization by managing health, safety and well being of
consume
 To evaluate different ways available in front of Smartplug in maintaining health, safety
and well being of consumer using company product.
 To recommend the best way through which health, safety and well being of consumer can
be maintain.
P2- Project management plan that covers aspects of cost, quality and other key elements
Project management is an application of approaches, appropriate knowledge, procedures,
experience and knowledge utilised to achieve set aims and objectives accordant to project receipt
criteria within approved parameters (Toljaga-Nikolic, Petrovic and Mihic, 2017). It is the way
project manager manages and organizes resources that are important to accomplish a task or
work in effective manner. It has ending deliverables that are controlled to a finite budget and
timescale.
Project management includes activities and planning of project resources to move a
specific task or role towards completion. Furthermore, it includes a onetime project or an
ongoing activity as well as resources managed includes technology, personnel and intellectual
property.
Aspect of cost-
Cost tolerance is applied as cash or a percentage amount beside expected budget. In order
to accomplish current project and obtain desire outcomes, project manager require approx 60
Billion pounds or may be more than it, this depend on requirement of work, which project
manager consider in systematic manner.
Scope of project-
It is calculated as unified variation from any potential variation and project description
needs to be record in current project analysis framework (Derenskaya, 2018). The scope of this
project is to comprehend accountabilities of companies in context of protecting, well being and
health of consumers utilizing products. It is the main part of project management that includes
clear aim of work.

Time schedule-
It is a collection of methods or techniques utilized by project manager to create and
present schedules that explain when work will be completed. The final outcomes of all these
efforts are usually presented as bars or activities on appropriate timeline, known as Gantt chart.
The current project will completed within 116 days.
Communication management-
To accomplish work in effective manner, project manager must use effective and right
communication tools or methods. It will make them able to communicate with other members
who are part of this project. They should manage communication and interaction process
effectively which delivery & share correct information to workers.
Risk management-
It is one of the most important procedures used by project manager to decrease any
potential issues that may affect final results in negative manner and work timetable (Babenko,
Nakisko and Mykolenko, 2018). They have to develop a risk register in which all kinds of risks
and their potential suggestions will mention. Lack of human resource, inability to use
technologies and financial risk are considered in this stage. Risk tolerance is quite beneficial as it
gives handler an idea of risks or issues they should escalate to project board.
Resources-
In project management varied types of resources are needed to carry out project activities
in effective and ethical manner. These can be individual, funding, equipment or anything else
able of definition needed for completing of current project tasks. Project manager before starting
work must create a list of resources which required during work.
Quality-
It is not always synonymous with quality and perfection of service but also quality of
work, which is one of the most essential elements. Project manager must focus on quality of
resources and things they will use to complete their work. They must assure quality standards
will follow by each and every one.

Importance and benefits of project management-
It can be said that in order to deliver desired outcomes project management plays vital
role. It is essential because it assure what is being provided, is appropriate and will deliver real
value against market opportunity. Project management provide several benefits as it help to
improve chances of achieving valuable and desired results. Furthermore, it aids to gain a fresh
perspectives on current work and how it match with project tactics.
P3 Work break down structure and Gantt chart
Task
Mode Task Name Duration Start Finish Predecessors
Auto
Scheduled
Formulation of research aim
and objective 5 days Fri 2/21/20 Thu
2/27/20
Auto
Scheduled Project management plan 6 days Fri 2/28/20 Fri 3/6/20 1
Auto
Scheduled Research methods selection 8 days Mon 3/9/20 Wed
3/18/20 2
Auto
Scheduled Formulation of questionnaire 3 days Thu 3/19/20 Mon
3/23/20 3
Auto
Scheduled
Sending questionnaire for data
collection 4 days Tue 3/24/20 Fri 3/27/20 2,4
Auto
Scheduled Collecting of data 6 days Mon 3/30/20 Mon 4/6/20 5
Auto
Scheduled Data interpretation 10 days Tue 4/7/20 Mon
4/20/20 6
Auto
Scheduled
Conclusion and
Recommendation 4 days Tue 4/21/20 Fri 4/24/20 7

Auto
Scheduled Formatting 2 days Mon 4/27/20 Tue 4/28/20 8
Auto
Scheduled Taking feedback 4 days Wed 4/29/20 Mon 5/4/20 9
Auto
Scheduled
Doing changes as per the
feedback provided 6 days Tue 5/5/20 Tue 5/12/20 10
Auto
Scheduled Final submission 1 day Wed 5/13/20 Wed
5/13/20 11

P4- Literature review and RM
Literature review-
Accountability and roles of company towards consumers-
According to de Jong and van der Meer, (2017) in every sector, organizations are playing
their effective roles towards consumers, they provide appropriate services and quality products to
them which is one of their main accountability. Companies need to consider items or services
quality in effective manner, which is really important for long term success of business. It can be
said that the role of a firm towards their target market is to identify customer’s need, which is the
main priority of venture.
Leipziger, (2017) stated that, the main accountability of technology organization towards
clients are to provide appropriate information about services or items which they seek to
purchase. Management without making any mistakes must cater all data about changes or
innovation introduced by company for buyers. Venture should meet expectation of people by
delivering correct things with desirable or required quality at right time, fair price and right
place. Without satisfying individual, organization cannot be able to sustain and grow in market
rather than before.
Impact seen by firm by managing safety, health and well-being of buyers-
Netemeyer and et.al., (2018) highlighted that, when company manage and focus on
health, safety and well being of consumers, they can build strong relationship with target
segment in ethical manner. It put positive impact on success of company as it help to increase
consumer base even better. It can affect overall business practices and management activities in
positive manner. By managing safety and other needs of people, company can goes a long run
and gain competitive benefits.

Kim and et.al., (2019) contradict that when a organization manage well being, health and
safety of their target customers they can build strong and positive image in market place rather
than competitors. It helps gain attention of more buyers who are seeking to obtain quality
products or services. While managing consumers well being and health organizations can retain
potential consumers with them for long which in return make positive promotion of business.
People like to build relation with those companies who are focusing on all above factors.
Varied ways accessible in front of organization in maintaining health and other aspects of
people-
Accordant to Petersen and Hempler, (2017) maintaining well being, safety and health of
consumers are primary and main concern of companies. They can do so by utilizing different
types of methods or ways available in the world of business. Mobile application is one of the best
ways accessible in front of a firm which they can effectively use to maintain health and safety as
well as well being of buyers. With the help of this technology, management and operational team
members can aware and guide people about how to use service or other things.
Kadhum and Hasan, (2017) stated that video conferencing is the best way company can
utilize to manage safety and other key element, which is quite beneficial for business in term of
increasing sales and building brand image in market. With the aid of this tool workers can
directly communicate with people and direct them how to use specific thing without making any
kind of mistakes.
Research Methodology
Research methodology generally regarded as a unit which generally used to define the
variety of the different type of the approached which will be used to complete the project for the
organization. This generally used to define the type of the research, research approach, Data
collection, sampling and ethical consideration followed by the scholar in the market in the long
run.
Research type: Research is generally regarded as group of the activity which
concentrated to find out the solution of the issue which is being faced by organization and
provide good solution. Two methodologies which is profound in industry are Qualitative and

Quantitative research type. Qualitative research stand at researching in depth information in non
numerical form and outcome are presented in the same way. Quantitative research stands at
looking at numerical data. This study has consider looking at Qualitative research type reason
behind the same is identified that it was to difficult to present all the data in the numerical form.
Research approach: Research approach is regarded as a phenomenon or framework
which looks at making variety of assumption in regards of different way or method of collecting
and analysing the data collected. Inductive and deductive are two most preferred and efficient
approach which is generally trusted by the different individual in the market. Inductive approach
is the one which concentrated at making different theories on the basis of the outcome of the
research. On the other note deductive research approach is the one which concentrated at trusting
the variety of the theories which was form in the past by different author.
Research Philosophy: Research philosophy is regarded as conducting a in depth
research to understand the information in regards of the topic. Positivism and interpretivism are
two philosophy which is generally preferred by different individual. Positivism research
philosophy is the one which concentrated in conducting a in depth research to find out facts and
Universal truth related to topic. Whereas Interpretivism research philosophy is concentrated in
understanding the Human interest related to topic of the research. In regards to the current study
interpretivism research type has been selected as this used to provide good sort of the support to
the organization for the type of research selected.
Data Collection: Data collection is generally a process which looks at collecting the
variety of different data, so that on the basis of the same different outcome can be derived.
Primary and secondary are two type of data collection tool, primary data collection is the one
which looks at collecting the data for the first time, whereas Secondary looks at collecting data
from source other than it occurrence. Current study looks at considering both secondary as well
as primary data collection tool as well. Primary data will be collected by the way of survey
which will be conducted on the basis of different open ended Question. Secondary data is
generally collected by going through Article and journal related to topic of the research.
Data Analysis: Different data collected with the help of the Data collection tool is
require to analysis in a way that it provide the meaning full help to the individual. In regards of

current study SWOT analysis is being used to present the data in the better way so that all the
individual find it easy to understand the same. SWOT analysis will eventually help the scholar in
presenting all the aspect of the outcome to the viewer of the same (Jensen, 2017).
Sampling: Sampling is regarded as a process which concentrated at selecting the sample
size to collect variety of different sort of the information from them. There are two commonly
used sampling techniques, first one is the probabilistic and another one is non probabilistic
sampling. Probabilistic is the one which provide all respondent an equal chance to get selected in
sample size. Whereas non probabilistic is the one which do not provide equal chance to all the
respondent in the sampling. Current study will concentrate and consider 100 respondent as a
sample size for the study. This was done with the help of random sampling method under
probabilistic sampling method (Litosseliti, 2018).
Ethical consideration: In the process of conducting the research scholar has make sure
that good level of ethics are maintain in the organization, as it has been identified that Scholar in
the study has make sure to take the consent of all the participant before collecting the variety of
different sort of the information from the different individual in the market. Scholar in the
research has also make sure that good level of confidentiality throughout the process of
conducting the research in the market (Almalki, 2016).
Limitation: There are varieties of different sort of limitation which was also identified by
the scholar in the process of conducting the report was that time allotted to complete the project
on the time was very limited in number, hence with the help of team the scholar was able to
complete the different project on time.
P5- Data interpretation
“Theme 1: Is Technology of the company are sole responsible for the health of the user using
their product”
Interpretation: Collecting data from variety of different source as a part of primary data
collection tool it is very much clear that 75 participant said in their statement that Technology
company are responsible for the same. At the same time 25 participant has highlighted that user
are equally important for the health of the consumer in the market.