Are Tech Companies Responsible? Smartplug User Wellbeing Report

This report delves into the critical question of whether technology companies bear responsibility for the health, safety, and wellbeing of their product and service users, using Smartplug as a focal point. The report outlines the aims and objectives, which include understanding organizational responsibilities, analyzing the impact of managing user wellbeing, and evaluating strategies for maintaining user health and safety. The rationale highlights the importance of examining technology firms' contributions to consumer wellbeing and the accountability of companies. A project management plan, including a Gantt chart, is provided to demonstrate project organization. A literature review covers company accountability, the impact of wellbeing management, and various approaches to maintaining user health. The research methodology employs a qualitative research approach with inductive reasoning, interpretive philosophy, and data collection methods. Data analysis uses thematic analysis. The report concludes by summarizing the findings, emphasizing the benefits of prioritizing consumer wellbeing for companies, and offering recommendations. Finally, the author reflects on the learning experience gained during the research process.

MSBP

BACKGROUND
 In recent time, there are varied types of technologies has been developed especially
for consumers well being.
 Technology organizations attempt to produce or manufacture most products by
considering health and safety of customers, which is really very important.
 Technologies make everything easy for buyers, it is beneficial for firms and people
as well.
 Many products or services in current time are produced for protecting well being of
clients and which makes them able to live without facing any health issues.

Aim and Objective
 Topic: “Are technology companies responsible for protecting the health, safety and wellbeing
of users of their products and services”
 Aim
 “To understand the responsibility of organization in safeguarding customer
from health and safety issue. A study based on Smartplug.
 The main objectives of this project are the following:
 Understanding roles and responsibility of different organization toward
their consumer
 Analysing the impact seen by organization by managing health, safety and
well being of consume
 Evaluating different ways available in front of Smartplug in maintaining
health, safety and well being of consumer using company product.
 Recommending the best way through which health, safety and well being
of consumer can be maintain.

Rationale
 The main reason behind choosing above topic is to gather a lot of data about
contribution of technology firms for health, well being and safety of consumers.
 With the help of this research, researcher obtains information about accountability
of companies for people health by using varied research approaches.
 Another reason is to collect info about how technologies work for same concern.
 Researcher is very excited to known about all these things.

GANTT CHART

PROJECT MANAGEMENT PLAN
 Project management is an application of approaches, appropriate knowledge,
procedures, experience and knowledge utilised to achieve set aims and objectives
accordant to project receipt criteria within approved parameters.
 It is the way project manager manages and organizes resources that are important to
accomplish a task or work in effective manner.
 It has ending deliverables that are controlled to a finite budget and timescale.

LITERATURE REVIEW
 Accountability and roles of company towards consumers
 Impact seen by firm by managing safety, health and well-being of buyers
 Varied ways accessible in front of organization in maintaining health and other
aspects of people

RESEARCH METHODOLOGY
Research type Qualitative
Research approach Inductive
Research philosophy Interpritivisim
Data collection Primary and Secondary data
collection
Data analysis Thematic
Sampling: Probablistic

DATA ANALYSIS
“Theme 1“'customer is God and maintaining well-
being of customer should be sole responsibility of
all business”? Is it true?
Theme 2: Is smart plug used to consider health and
safety of the customer at the time of developing new
offering?

CONTINUE
Theme 3: Is smart plug used to consider health and
safety of the customer at the time of developing new
offering?
Theme 4: Is consumer are also responsible in
taking care of their health in market.

CONTINUE
Theme: Is extra focusing on maintaining well-being
of customer used to increase the cost of the
company?
Theme: In your thought what impact
will be seen by the organization by not
considering the well-being of customer?

RECOMMENDATION
 Smartplug is one of the best companies in UK; they provide quality products and
services to consumers.
 While developing new offerings they should consider varied types of considerations
which are quite beneficial for them.
 Management must recognize needs and requirements of their buyers before develop
new offers, because it makes them able to satisfy people effectively.
 It is one of the most appropriate suggests they should consider and implement for
gaining further benefits.