Grand UK Holidays: A Research Essay on Social Cognitive Theory

This essay examines the application of social cognitive theory within Grand UK Holidays, focusing on how personal, environmental, and behavioral factors influence employee training and organizational behavior. The report highlights the challenges faced by the company in providing effective training to both new and existing staff, including clashes in training sessions and frustrations related to job expectations. By analyzing these factors through the lens of social cognitive theory, the essay suggests strategies for improving training programs, enhancing employee productivity, and delivering superior customer service. The conclusion emphasizes the importance of understanding employees' social behavior to tailor training sessions effectively, ultimately leading to skill development and improved performance at Grand UK Holidays. Desklib provides this essay as a resource for students studying leadership management and organizational behavior, alongside a wide range of other solved assignments and past papers.

Essay For Research
skills

Table of Contents
INTRODUCTION...........................................................................................................................2
MAIN BODY..................................................................................................................................2
Social Cognitive Theory and its Application on Grand UK Holidays........................................2
Personal factors............................................................................................................................3
Environmental Factors.................................................................................................................3
Behavioral Factors.......................................................................................................................4
CONCLUSION................................................................................................................................4
REFERENCES................................................................................................................................5
Books and Journal........................................................................................................................5

INTRODUCTION
Social cognitive theory is learning theory which has been proposed and developed by Albert
bandura providing that learning of an individual is depended on the imitating modelling and
observation of the behaviors emotional reactions and attitudes of others in the organization. And
UK holiday is a tour company which is completely dependent on the experience of their
customers in the organization and known for its specialization in escorted tours (Alisic, and
Wiese, 2020). The company is well known for their services and when several awards for the
same. This report is going to explain about the social cognitive theory which is applicable in the
grant UK holidays with the help of several factors which are involved in the social cognitive
theory. This report is also contains the personal factors environmental factors and behavioral
factors which is a part of social cognitive theory and its impact on the employees of Grand UK
holidays.
MAIN BODY
Social Cognitive Theory and its Application on Grand UK Holidays
Social cognitive theory is a theory which helps an organization to define the influence of
personal, environmental and behavioral factors on the health behaviors of an individual. This
theory helps an organization to provide them chances to get social support with the help of
instilling expectations and utilizing observational learning so that they can achieve the behavior
change of the employees for their effective learning. Grand UK holidays this required to provide
training to their new as well as old staff for preparing them for the spring and summer tools. This
training requires an organization to create an effective training session so that they can be able to
provide different training to the managers, care staff, drivers and administration. Social cognitive
theory helps the company to identify several factors which has its impact on the behavior of
individuals working in the organization. Grand UK Company has found that both existing staff
and new staff is not happy with their training sessions due to several different reasons. New staff
is frustrated with the training because of the work in the training as they did not expect that they
are required to take responsibilities of elder tourist. Whereas the existing staff is is frustrated due
to reputation of the training that they already knew due to the previous training. It is essential for
the organization to identify their social cognitive behavior and learning capabilities so that
effective training sessions can be provided to them (Collins, and et. al, 2019). Social cognitive

theory is very helpful for grand UK holidays as it will help them to provide effective training
sessions to their employees and effective services to their customers. Another problem which has
been faced by the company is the clash in the training sessions between new and existing staff
members due to clash of egos (Hockenbury, and Nolan, 2018). This requires grand UK holidays
to adopt social cognitive theory in their organisation. In order to understand and implementation
of social cognitive theory the various factors and aspects of the theory are explained below:
Personal factors
Personal factors includes different mental processes of individual within an organization. In case
of brand UK holidays it has been found out that the existing staff is is facing a problem regarding
their personal factors. The clash between new trainees and existing trainees happened due to
different mental processes of all the staff members. The existing star requires that the new stuff
will listen to their advisers whereas the new staff want to treat the existing staff as their fellow
trainees. This clash can enhance conflict among the staff members of the organization and it is
required for the company to effectively manage this situation (Nurmahanani, 2021)(Persson, . et
al., 2014). In order to manage the situation the social cognitive theory will help to analyze the
personal aspects of both the employees and help the leaders to have different training sessions
for both the staff members to avoid conflicts.
Environmental Factors
The environmental factor of an individual comprises of two main factors that are social factors
and physical factors (Min, Lee, and Kubow, 2021). Social factors includes family observational
learning and friends where as physical factors includes ability of tobacco products weather and
many more. In short environmental factors are those factors which are physically external to the
individual and have a great impact on the behavior of them. In case of grand UK holidays it has
been noticed that the company has facing a problem regarding the environmental factors is
existing staff members founded frustrated to get training from the new staff and new staff
members seen like the existing staff should be treated as their fellow trainees only. In order to
manage this the organization is required to provide different set of training to both the trainees
that is the new staff and the existing staff. It will not only help the organization to resolve the
clash of new staff and existing staff but also helps to provide new skills development program to

the existing staff in spite of the old one which has been already learned by them (Rumjaun, and
Narod, 2020).
Behavioral Factors
Behavior factors for social cognitive theory refers to the factors which helps to identify
the reaction of individual on the various inputs from social and physical environment. In order to
manage behavior factors in Grand UK holidays, the company is required to change the behavior
of new staff towards the working of organization by making them positive towards their training.
The company has found that new staff is getting frustrated due to the problem that they are
required to provide training and take responsibility of elderly travelers. This requires the
organization to change the perspective of the staff members and it can be possible with the help
of behavior factor of social cognitive theory. The company is requires to take several steps which
will help them to change the behavior of employees. This behavior factors will help the Grand
UK Company to analyze these factors and formulate effective strategies. In order to deal with
this situation the company is require to design their training session in such a manner that the
people of positive behavior can be able to get training with the people with negative behavior so
that the personal observance and surroundings can be able to change the perspective of
employees (Zhao, and Zhou, 2021).
CONCLUSION
The above discussion helps to conclude that social cognitive theory is a learning theory
which is very essential for grand UK holidays to implement effective training and development
program for their employees. The company has faced several challenges in providing training
session to their employees and require to understand the social behavior of the employees. This
helps the organization to find and formulate effective training sessions for them which will help
them to enhance their productivity and provide effective and great services to their customers.
The personal environmental and behavioral factors will help brand UK holidays to analyze then
its capabilities and demands of the employees and their training session which will result in
effective development of their skills.

REFERENCES
Books and Journal
Alisic, A. and Wiese, B.S., 2020. Keeping an insecure career under control: The longitudinal
interplay of career insecurity, self-management, and self-efficacy. Journal of Vocational
Behavior, 120, p.103431.
Collins, E. I.M., and et. al, 2019. Two observational studies examining the effect of a social
norm and a health message on the purchase of vegetables in student canteen settings.
Appetite, 132, pp.122–130.
Hockenbury, S. E. and Nolan, S., 2018. Psychology. 8th ed. New York: Worth Publishers (p. 420
only – see materials in Week 5 on the VLE)
Min, M., Lee, H. and Kubow, P.K., 2021. Effects of Local Culture and Teacher Efficacy on
Teacher Enactment of Curriculum Reform in South Korea. International Journal of
Educational Reform, p.10567879211026669.
Nurmahanani, I., 2021. Social Cognitive Approach through Interactive Multimedia for Early
Reading Learning. Dinamika Jurnal Ilmiah Pendidikan Dasar, 13(1), pp.32-37.
Persson, R. et al., 2014. The Relationship Between Self-Efficacy and Help Evasion. Health
Education & Behavior, 41(1), pp.7–11.
Rumjaun, A. and Narod, F., 2020. Social Learning Theory—Albert Bandura. In Science
Education in Theory and Practice (pp. 85-99). Springer, Cham.
Zhao, H. and Zhou, Q., 2021. Socially responsible human resource management and hotel
employee organizational citizenship behavior for the environment: A social cognitive
perspective. International Journal of Hospitality Management, 95, p.102749.