Social Innovation and Community Engagement: A University Report

This report delves into the theories of social innovation and community engagement, proposing a cleaning service in Brisbane staffed by Syrian and Iraqi refugees. The study explores how these theories intersect, highlighting the potential of this social innovation concept to provide employment opportunities for vulnerable individuals. It includes a detailed SWOT and PESTLE analysis, evaluating the strengths, weaknesses, opportunities, and threats, as well as the political, economic, social, technological, and legal factors impacting the initiative. The report also addresses potential challenges, such as language barriers and cultural differences, and discusses ethical implications and funding considerations. The conclusion summarizes the key findings and emphasizes the interconnectedness of social innovation and community engagement in fostering positive social change.

Running head: Social innovation and community engagement
Social innovation and community engagement
The name of the student
The name of the University
Author note

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Executive Summary
The purpose of the report is to throw light on the theory of social innovation in relation
with the theory of community engagement. As a social innovation concept, the study has chosen
refugee cleaning service which will have its location in Brisbane. The concept is to form a
cleaning service that will be exclusively staffed and run by the Syrian and Iraq refugees. The
whole course of the study shed light on different aspects. For instance, the paper opens the
discussion elaborating on the two theories, namely, the social innovation and community
engagement. While conducting the discussion, the paper gave special attention on showing how
both the theories are interconnected to each other. The main portion of the discussion provides
the elaboration of the social innovation concept which has been proposed. The paper further
conducted SWOT and PESTLE analysis upon the social innovation concept. In addition, the
whole course of the discussion also gives an account on the identification of significant
challenges which might create obstacles in the success of the social innovation concept. After the
whole analysis, the study also summarizes the entire discussion in a concluding paragraph.
Discussion of social innovation and community engagement theory
Moulaert (2013) provided suggestion in terms of name that the term social innovation
alludes to ideas, concepts and strategies that are new which has aim to fulfill a social need. The
new ideas and strategies are developed in terms of innovation with an aim of elevating the civic
society. Several aspects are included in the concept of social innovation such as open source
techniques and methods that are popularly known as the social procedure of innovation.
According to Cajaiaba-Santana, (2014), the primary intention of social innovation alludes to the

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aspect of innovation which has a social purpose to fulfill. For example, community engagement
is such topic. As per Moulaert, MacCallumc and Hillier (2013), the pioneers of social innovation
is inclusive of the name of Mohammed Yunus, whose name has secured a place in history for
his foundation of Grameen Bank and establishment of the concept of microcredit with the aim of
providing support to the person who are responsible for the social innovations of over than one
developing country like Africa, Asia and Latin America
As social innovation have an aim of fulfilling a social purpose, people often get confused
as to whether the social work and social innovation refer to the same meaning or not. Therefore,
it is required to be explained that what distinguishes the concept of social innovation from the
concept of social work. While the concept of social innovation refers to the theory of inventing
idea or concept and the process as to how something new or innovative take place, the concept of
social work refers to the notion of some activities which aim to elevate the social status of
unprivileged people of the society. As opined by Grimm wt al. (2013), the idea of social
innovation means the trendy way of communication that gives efforts to make a sustainable
society. The entire concept of social innovation is diffused through specific associations.
However, the theory of social innovation never aims to generate profit even if it is diffused
organization.
In the meantime, Phillips et al. (2015) suggests that the concept of social innovation is
exclusive socially oriented in accordance with the Bureau of European Policy Advisors. Thus,
the concept refers to the skill through which an individual addresses the social needs that were
not possible to be comprehend. Geneerally, there are two particular types of social innovations.
While one category is regarding a wide range of social innovations have a purpose to improve
the societal condition of a group of people, the other characterization deals with the willingness

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to transform social relation. Frequently, the concept of social innovation is largely considered as
the process of elevating the quality of a service which is offered with a social purpose. Moreover,
it is often largely considered that the social innovation is the outcome of mental creativity which
aims to meet a social need.
At the same time, the paper discusses about the notion of community engagement has
been defined in several ways. The notion of community engagement which is largely accepted
and followed refers to participation as well as involvement in addition with a range of activities.
It is generally understood that the community engagement is the way of collaborative work and
the involved community groups have an impact over the well being of individuals of a
community or a group in order to address certain issues. The concept of community engagement
primarily aims to encourage and seek involvement from communities in the process of social
change through innovation. Thus, community development alludes to the whole idea of
participating in collective activities by a group of people or an entire community. On the whole,
the concept of community engagement aims to benefit firstly a particular society or a concerned
organization (Wells et al. 2013). Hence, it is apt to assert that the theory, social innovation and
community engagement are interconnected with each other and interconected with the concept of
society.
Description of your proposed social innovation and how your social
innovation contributes to the common good
The new thought would be building up a cleaning administration staffed by the displaced
people who originate from the countries like Iraq and Syria at the location of Brisbane. The
cleaning administration will make opportunities of employment especially for the exiles as they

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belong from a powerless foundation which makes them unprivileged. The cleaning
administration would be solely for Syrian along with Iraq exiles as they barely land any kind of
position openings in the focused work advertise (Moulaert 2013). There are countless due to
which the exiles from Syria and Iraq receive no chances of work. among them another factor is
that they have a place from various social foundation within the Australian culture while
different hindrances are occurred.
Close to the providing of the chance of work, the outcasts would be given preparing with
the goal that they will have the capacity to improve their productivity and in addition certainty
(Waterston and Watson 2013). The exiles will be given on occupation preparing with the goal
that they will be to learn pragmatic perspectives and shape their aptitudes in like manner. The
real piece of the social development will be the confirmation that each exile amid their
preparation and also after the preparation will offer help to them with the goal that they fail to
wind up in cessation of their business. Each representative will be provided the electronic gadget
by which they would be given help on the off chance that they confront any issues or challenges
when they will be in the functional field (Dare, Schirmer and Vanclay 2014).
Conduct a SWOT, PESTLE and offer discussion on the possible funding and
ethical implications of your social
SWOT
Strength - The cleaning administration’s aim of make opportunities of employment for the exiles
since they are underprivileged and belong from a vulnerable country.

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Weakness – The major weakness is related to the literacy of the displaced people. The people’s
ignorance of how to communicate with clients in English language is the greatest weakness of all
(Waterton and Watson 2013). There is huge risk in regard to that since they client base can be
adversely impacted in case of inefficient people.
Opportunities – the major opportunity is that there is hardly any such refugee cleaning service in
Brisbane which aims to create employment opportunities for the displaced or refugee people.
Threat – There is huge threat related to factor that it is difficult to figure out the refugees and
asylum seeker since the engagement initiative is not meant for the people who have been
identified as asylum seeker (Moulaert 2013).
PESTLE
Political impact- Since the new thought will be building up a cleaning administration in Brisbane
staffed by the displaced people who originate from Syria and Iraq, the political relations between
Australia and Syria will have a crucial role to play (Moulaert 2013).
Economic factor - The cleaning administration will point to make opportunities of employment
for the exiles since they are underprivileged and belong from a powerless foundation (Moulaert
2013). The exiles will be given on occupation preparing with the goal that they will be to learn
pragmatic perspectives and shape their aptitudes in like manner.
Social factor - The cleaning administration would be solely for Syrian along with Iraq exiles as
they barely land any kind of position openings in the focused work advertise (Moulaert 2013).
There are countless due to which the exiles from Syria and Iraq receive no chances of work.

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among them another factor is that they have a place from various social foundation within the
Australian culture while different hindrances are occurred.
Technological factor - Each representative will be given the electronic gadget through which
they will be given help on the off chance that they confront any issues or challenges when they
will be in the functional field (Moulaert 2013).
Legal factor – Employing refugees can be major issue for the successful implementation of the
social innovation. In addition, the legal approval of those people needs to be sanctioned by
governmental bureaucrat in order to avoid any legal obligations ((Dare, Schirmer and Vanclay,
2014). Legal factor is as crucial as the social factor for this social innovation concept since
refugee issue is sensitive for both the countries’ government.
Overview and briefly discuss the challenges for implementation
The most possible challenge that can possibly create obstacle in the successful
implication of the social change is the discriminative attitude in terms of racial differences of the
people of Australia. It can be anticipated that the behavior of the people of the country can be
negative for the refugees. The refugees can be misbehaved and suffer from humiliation because
they live or take shelter in a foreign county (Moulaert 2013). On the other hand, the other major
challenge can be related to language proficiency of the refuges. Dialect can turn into an
enormous boundary since the general population Syria as well as Iraq barely are able convey
over English dialect whereas Australia is solely a country where majority of people are English-
speaking. Henceforth, during the time of conveying the cleaning administration, a high
possibility is there, the evacuees will confront gigantic difficulties in case of having discussion
with the clients of the country. In any case, the social development idea will give an

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extraordinary consideration on dialect preparing with the goal that the displaced people will
secure essential information of the English dialect with the end goal to influence the Australian
individuals to comprehend what they need to pass on (Dare, Schirmer and Vanclay 2014). In the
interim, the workers will be given the preparation on manners of Australian culture with the end
goal to guarantee that they don't confront embarrassment while serving their business.
Conclusion
The intention behind the report was to toss light on the theory of social innovation in
connection with the hypothesis of community engagement. As a social innovation idea, the
investigation has picked displaced person cleaning administration in Brisbane. The idea is to
build up a cleaning administration that will be only staffed and kept running by the Syrian and
Iraq exiles. The entire course of the investigation shed light on various perspectives. For
example, the paper opens the exchange explaining on the two hypotheses, in particular, the social
development and community engagement. While leading the talk, the paper gave uncommon
consideration on indicating how the two hypotheses are interconnected to one another. The
principle part of the talk gives the portrayal of the proposed social innovation idea. The
examination additionally directed SWOT and PESTLE investigation upon the social innovation
idea. Moreover, the entire course of the talk likewise gives a record on the recognizable proof of
critical difficulties which may make obstructions in the accomplishment of the social
development idea. After the entire investigation, the examination additionally abridges the whole
exchange in a finishing up passage.

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