ITC571 - Emerging Tech: Social Media in Healthcare Decision Making

This presentation, created for the ITC571 Emerging Technologies & Innovation Research Seminar, investigates the significant role of social media in healthcare organizations' decision-making processes. The research explores how social media platforms can enhance communication, facilitate faster decision-making, and improve patient engagement. The presentation includes a literature review, highlighting key findings from relevant journal articles on the benefits and limitations of social media in healthcare. The methodology focuses on analyzing the functional and operational efficiency improvements achieved through social media implementation. Findings reveal that social media accelerates decision-making, provides immediate feedback, and enables better communication within healthcare communities. The presentation also discusses the project's linkages with other subjects and concludes with lessons learned from ITC571, emphasizing the importance of social media in the healthcare sector and its impact on cost-effectiveness and risk detection. References are provided in APA format.

School of Computing & Mathematics
ITC571
Emerging Technologies &
Innovation
Research
Seminar Presentation
<<STUDENT ID>>
<<Role of social media in health organization
decision making process>>

School of Computing & Mathematics
Introduction
Topic selection: Role of social media in health organization decision making
process
Research domain & justification:
•the purpose of this research is to create proper awareness among the health
organization with the use of social media. The health organization was not able to
engage their audience within the business.
• With the help of social media awareness can be created among the peoples.
•The purpose of including social media platform is to increase interaction
between the customers and will enhance the service provided by the
organization.
Methodology:
•The functional and operational efficiency will get analysed with the help of social
media.
•It is important to implement beneficial system design.

School of Computing & Mathematics
Literature Review
Key relevant literature elements from journal
articles/annotated bibliography
The paper has included several journal articles. After reviewing the articles it
can be stated that social media has a great influence on the society. This will
help in making proper decision.
Social media included new dimension towards the healthcare sector by viewing
public, private and experts from different location.
Social media helps to acknowledge the past problems faced by people and
helps them to raise their voice in order to achieve better facility.
Social media is a great media to communicate with patients

School of Computing & Mathematics
Results/Findings
Research findings
•Decision making becomes faster with the help of quick identification.
•Immediate feedbacks are collected from experts.
Conclusions
•Thus from the paper it can be stated that social media plays major role in
making decision in the healthcare sector.
•This also includes benefits regarding cost.

School of Computing & Mathematics
Results/Findings
Results/Findings of the relevant research papers:
•After implementing social media it is observed that risk associated with illness
can be detected easily.
•Social media has a great influence on sharing the experiences
•Better communication can be developed among the peoples within the
community.
•Social media includes proper planning for providing different health care
facilities.
Research findings
•From the research it can be stated that social media is a tool that enlarges the
target and offers better suggestion towards the customers.
•This is the best platform for making decision.

School of Computing & Mathematics
Reflection
Lessons learnt from ITC571
•From ITC571 it can be stated that social media has a great influence on
healthcare organization.
•Social media helps in disclosing the problems in an effective way in front of the
society.
Demonstrate “capstone” linkages with other
subjects
•The project was related to healthcare organization. this topic plays an important
role and is linked with other subjects properly.

School of Computing & Mathematics
Refernces
Reference only the elements used in the Literature
review slides (In APA format)
•Evariant. (2017). The Evolving Role of Social Media in Healthcare: Benefits &
Tactics. Retrieved from https://www.evariant.com/blog/the-evolving-
role-of-social-media-in-healthcare.
•Moorhead, S. A., Hazlett, D. E., Harrison, L., Carroll, J. K., Irwin, A., & Hoving,
C. (2013). A new dimension of health care: systematic review of the uses,
benefits, and limitations of social media for health communication. Journal
of medical Internet research, 15(4).
•Naslund, J. A., Aschbrenner, K. A., Marsch, L. A., & Bartels, S. J. (2016). The
future of mental health care: peer-to-peer support and social media.
Epidemiology and psychiatric sciences, 25(2), 113-122.