Impact of Social Media on Customers: Quantum Technology Research

This document presents a research proposal focusing on the impact of social media on customer connections, specifically using Quantum Technology as a case study. The proposal outlines the research objectives, which include analyzing the concept of social media, identifying its advantages and disadvantages, and pinpointing the major social media tools used by Quantum Technology. The research questions are clearly defined, and the reasons for undertaking the project are stated. The proposal details the literature sources searched, activities, and timelines, including research, data collection, and analysis. The research approach and methodologies include a qualitative method using questionnaires with 40 respondents, descriptive research design, and an interpretivism research philosophy. It also covers data sampling methods and ethical considerations, including data storage and security. The document also includes an ethical approval form, addressing informed consent, participant recruitment, and data protection. The proposal concludes with declarations of adherence to ethical policies and confirmation of tutor discussions.

Research Proposal Form
Name:
Number:
Centre Name:
Tutor:
Date:
Unit:
Proposed title: To determine the impact social media in connecting with large
number of customers. A case study of Quantum Technology.

Section One: Title, objective, responsibilities
Research title: To determine the impact social media in connecting with large number of customers.
A case study of Quantum Technology.
Research Objectives:
 To analyse the concept of social media.
 To identify advantages and disadvantages of social media.
 To identify the major tools of social media used by Quantum Technology to connect with
customers.
Research Question:
 What is the concept of social media ?
 What are the advantages and disadvantages of social media ?
 What are the major tools of social media used by Quantum Technology to connect with
customers?
Section Two: Reasons for choosing this research project
Research is being considered as an effective and essential programme that help in delivering right
information over a circumstantial topic. Away with this, both managers and authorities have kept their
focus on number of advantages and disadvantages related to using social media. This research
procedure will aid in connecting with customers with Quantum Technology.
Section Three: Literature sources searched
Section Four: Activities and timescales
Activities to be carried out during the research project (e.g. research,
development and analysis of ideas, writing, data collection, numerical
analysis, tutor meetings, production of final outcome, evaluation,
writing the report):
How long this will take:

 Research proposal
 Determining research aims and objectives
 Prepare research questions
 Literature review
 Research methodology
 Questionnaire
 Data analysis
 Conclusion
 Recommendations
 Final submission
7 days
4 days
5 days
7 days
8 days
6 days
4 days
5 days
4 days
5 days
Section Five: Research approach and methodologies
Qualitative method (Primary sources)
Questionnaire – 40 respondents
Types of investigator: It is important part of research methodology in which researcher gather relevant data
and information in effective manner. Mainly, it includes two types such as qualitative and quantitative
investigation. Both are important to effectively collect the relevant data and information. Mainly, this research
is based on qualitative method through which investigator can easily find the effective information in
appropriate way.
Research design: It refer to the framework which is related with the purpose of carry out the research in
effective manner. It includes three type such as exploratory, descriptive and experimental research design. All
these are effective for gathering relevant data and information. For this research, investigator use descriptive
research design which may contribute in gathering relevant data towards the specific area.
Research Philosophy: This part is also important for investigator as it related with development of skills and
knowledge. Mainly, it is used to analyse the data in systematic manner. It divide in two section like
interpritivism and positivism. For conducting this research, investigator use interpritivism research philosophy
which may assist in gathering qualitative data which is based on the human nature.
Research Approach: It is one of the important section of research methodology which help in conducting
effective research activities. It divided in two research approach like deductive and inductive research. Both are

appropriate to gather relevant data and information. IN this researcher use inductive research approach which
help in gathering relevant information about particular research topic.
Data sampling: It is important for the researcher to conduct research in effective manner. In this, it is not easy
to carry out research on big level. Thus, the researcher select the sample size from the population. It divide into
two type of sampling method like Probabilistic and non probabilistic. In this researcher use Non-probabilistic
method to select sampling i.e. 40 respondents to gather relevant information about the research.
Comments and agreement from tutor
Comments (optional):
I confirm that the project is not work which has been or will be submitted for another qualification and
is appropriate.
Agreed: (name): (date):
Comments and agreement from project proposal checker (if applicable)
Comments (optional):
I confirm that the project is appropriate.
Agreed: (name): (date):

Research Ethics approval form
All students conducting research activity that involves human
participants or the use of data collected form human participants are
required to gain ethical approval before commencing their research.
Please answer all relevant questions and note that your form may be
returned if incomplete.
For further support and guidance please see your respective Unit Tutor:
Before completing this form, we advise that you discuss your proposed
research fully with your unit tutor. Please complete this form in good
time before your research project is due to commence.
Section 1: Basic details:
Project title: To determine the impact social media in connecting with large number of
customers. A case study of Quantum Technology.
Student name:
Student ID number:
Programme:
College Name:
Intended research start date:
Intended research end date:
Section 2 Project summary
Please select all research methods that you plan to use as a part of your project:
 Interviews Yes No
 Questionnaires Yes No
 Observations Yes No
 Use of personal records Yes No

 Data Analysis Yes No
 Action Research Yes No
 Focus Groups Yes No
 Others (Please specify) :
Section 3: Participants
Please answer the following questions, giving full details where necessary.
Will your research involve human participants?
Who are the participants? Tick all that apply:
Ages 12-16: Young people aged: 17-18 Adults:
How will participants be recruited (identified an approached)?
Describe the processes you will use to inform participants about what you are doing:
How will you obtain consent from participants? Will this be written? How will it be made clear to
participants that they may withdraw consent to participate at any time?
Studies involving questionnaires: will participants be given the option of omitting questions that
do not wish to answer?
Yes No
If no please explain why below and ensure that you cover any ethical issues arising from this
Studies involving observation: Confirm whether participants will be asked for their informed
consent to be observed.
Yes No
Will you debrief participants at the end of their participation (i.e give them a brief explanation of
the study)?
Yes No
Will participants be given information about the findings of your study?(This could be a brief
summary of your findings in general)

Yes No
Section 4: Data Storage and Security
Confirm that all personal data will be stored and processed in compliance with the Data
Protection Act (1998)
Yes No
Who will have access to the data and personal information?
During the research:
Where will the data be stored?
Will mobile devices such as USB storage and laptops be used
Yes No
If Yes, please provide further details:
After the research:
Where will the data be stored?
How long will the data and records be kept for and in what format?
Will data be kept for use by other researchers?
Yes No
Section 5 : Ethical Issues
Are there any particular features of your proposed work, which may raise ethical concerns? If so,
please outline how you will deal with these:
It is important that you demonstrate your awareness of potential risks that may arise because of
your research. Please consider/address all issues that may apply. Ethical concerns may include,
but are not limited to the following :
 Informed consent.
 Potentially vulnerable participants.
 Sensitive topics
 Risk to participants and /or researchers
 Confidentiality/anonymity

 Disclosures/ limits to confidentiality
 Data storage and security, both during and after the research (including transfer, sharing,
encryption, protection).
 Reporting
 Dissemination and use of your findings.
Section 6: Declaration
I have read, understood and will abide by the institution’s Research and Ethics Policy:
Yes No
I have discussed the ethical issues relating to my research with my Unit Tutor:
Yes No
I confirm that to the best of my knowledge:
The above information is correct, and this is a full description of the ethical issues that
may arise in the course of my research
Name: Date:Please submit your completed
form to your supervisor.