UXH400-1 Project - Part A: Social Media Analytics and Pandemic Impact

This project, a part of the UXH400-1 course at QUT, investigates how social media analytics can aid local (urban) decision-making during a global pandemic. The project begins by formulating a research question and outlining project aims and objectives, focusing on the impact of social media information on urban audiences during the COVID-19 pandemic. It then employs concept mapping to visually represent key concepts and translates these concepts into a search strategy using Boolean operators to find relevant literature. The study identifies authoritative information sources, including peer-reviewed journals and industry standards. Finally, it includes an annotated bibliography with summaries of key references, analyzing their relevance, research designs, key findings, and implications for the project. The project aims to understand how social media analytics can influence urban audience decision-making during a global pandemic and to provide a comprehensive research strategy for discovering evidence-based literature.