BIZ101 - Report: Pros and Cons of Social Media in the Workplace

This report, prepared for a Business Communications course (BIZ101), analyzes the impact of social media in the workplace. It explores the advantages, such as enhanced communication and networking, and disadvantages, including potential distractions and security concerns. The report includes an introduction outlining the importance of social media in modern business, followed by a background section discussing its increasing presence in the workplace. The purpose is to identify the pros and cons, with the intended audience being those involved in workplace social media usage. The main section summarizes several resources, including academic papers and online articles, which discuss topics such as social media's impact on productivity, multinational collaboration, and policy implementation. The report concludes by emphasizing the need for businesses to find effective ways to communicate internally and manage social media use. References and a bibliography are included.

Running head; MANAGEMENT
Social Media in the Workplace
Name of the student
Name of the university
Author Note:

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Table of Contents
Introduction................................................................................................................................3
Background................................................................................................................................3
Purpose of the report..................................................................................................................3
Topic of the report......................................................................................................................4
Intended Audience.....................................................................................................................4
Main Section of the report..........................................................................................................4
Summary of each resource.........................................................................................................4
Conclusion..................................................................................................................................6
References and Bibliography.....................................................................................................7

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Introduction
Social Media plays an important role in the modern day. The modern day business
houses has experienced a number of changes in its operations which has been an important
factor for the business organization. Tweeting inappropriate memes, instagramming
irrelevant pictures and facebooking different selfies or other kinds of information has
gradually turned out to be the new trends in the workplaces. The report here presents the
importance and non-importance of the use of social media in the workplace.
Background
Social media has become a part and parcel of most of the global population in the
modern days. Most of the people have totally or partially stopped any kind of face to face
communication and have totally turned into social animals where they communicate with
each other through different social networks like Facebook, twitter, Instagram and many
more as such. Social media are gradually taking an active role in the life of the modern
workers (Forsgren & Byström, 2018). The presence of social media in the life of the modern
day workers are thus getting an entry directly into the workplaces of the companies and
business enterprises. However, the use of the social media sites is not only limited to just
personal needs but have expanded in a comprehensive manner and are having a serious role
in the development and growth of the business organization (coburgbanks.co.uk , 2020).
Therefore it can be said that social media itself has a large number of pros and cons which are
both helpful as well as problematic for the business organization.
Purpose of the report
The purpose of the particular report is to identify the different advantages and the
disadvantages of social media in the workplace. The comprehensive ideas and the

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implementation of the social media in the workplaces can also be identified through this
particular process.
Topic of the report
The topic of the report is “Identification of the pros and cons of using social media
in the workplace”.
Intended Audience
The intended audience of the particular report will be the people who are involved in
indulging into social media in their workplaces. Social media can act as a learning tool,
networking tool and a communication tool for the organizations. On the other hand, it can
also serve as a communication tool in between the employees of the organization which can
be quite problematic for the business organization. The constant communication in between
the employees of the organization can ensure the loss of proper performance for the business
organization.
Main Section of the report
The identification of the different advantages as well the disadvantages of the social
media in the workplaces have been identified and discussed here in a professional manner
through the selection of a number of related articles and websites based on the same topic.
The summary of the articles and the websites have been presented below.
Summary of each resource
Forsgren, E., & Byström, K. (2018). Multiple social media in the workplace:
Contradictions and congruencies. Information Systems Journal, 28(3), 442-464.
The above mentioned paper has created a report based on the investigation on the use
of the multiple social media sources and the exploration of the different theories of social

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media in the workplace. The study has presented a proper picture on the different advantages
and disadvantages that are brought in with the improvement of the different work activities. It
has been seen that social media in the workplace generally helps the management in different
tasks like the recruitment of the potential candidates, brand awareness among the customers,
low cost of the investment, proper advertising and marketing. However there are important
concerns among the management while using the social media. Some of them includes the
decrease in the productivity of the business in the absence of proper focus. Apart from this
there are serious security and private concerns in such cases.
Levitt, S. R. (2019). Cultural dialectics in international teamwork
dynamics. International Journal of Business Communication, 56(3), 326-348.
The presence of multinational collaboration is seriously a problem for the
organizations which uses social media actively as a means of communication. On the other,
hand the author claims that most of the organizations believe that multinational collaboration
is a large opportunity for them as it can help them to develop a great idea on the workings of
the other organizations. The interview that has been conducted in the research has chosen 27
different people with great knowledge and experience on multinational cooperation among
different organizations. The results of the research showed differences of opinions among
these participants based on validation, autonomy, information sharing and other areas of
cooperation.
What are the pros and cons of using social media in the workplace? What should we
includeinapolicy?.(2020).Retrieved3April2020,fromhttps://www.shrm.org/
resourcesandtools/tools-and-samples/hr-qa/pages/socialnetworkingsitespolicy.aspx
The following article has presented the different social media marketing of the
organization in a proper and efficient manner. The definitions of social networking, the

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identification of the advantages and the disadvantages of the social media usage in workplace
has been the main part of the report. However, the most important part of the report lies in the
description of the policy guidance that can be used by the management of the companies. The
use and implementation of the policies for using social media can be useful for the
organizations.
Should you allow social media in the workplace? 5 Pros and 5 Cons. (2020). Retrieved 3
April 2020, from https://www.coburgbanks.co.uk/blog/staff-retention/social-media-in-
the-workplace/
The research article has dealt on whether social media can be used in the workplace or
not. The pros and cons of social media have been presented to get a better understanding of
the total process has been presented here. The result of identifying the pros and cons stands at
the non-usage of social media in the workplace or find an easy way that can help
communicate with the people within the organization.
Conclusion
The following report has presented a great discussion on the topic of social media
usage in the workplace and their advantages and disadvantages accordingly. The repot has
been presented in a professional manner where the introductory section, review section has
been presented using different secondary sources. The analysis of the report can help to
determine that it is better for the management of the organizations to find an easy way that
can help communicate with the people within the organization.

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References and Bibliography
Forsgren, E., & Byström, K. (2018). Multiple social media in the workplace: Contradictions
and congruencies. Information Systems Journal, 28(3), 442-464.
Levitt, S. R. (2019). Cultural dialectics in international teamwork dynamics. International
Journal of Business Communication, 56(3), 326-348.
Should you allow social media in the workplace? 5 Pros and 5 Cons. (2020). Retrieved 3
April 2020, from https://www.coburgbanks.co.uk/blog/staff-retention/social-media-
in-the-workplace/
What are the pros and cons of using social media in the workplace? What should we
includeinapolicy?.(2020).Retrieved3April2020,fromhttps://www.shrm.org/
resourcesandtools/tools-and-samples/hr-qa/pages/socialnetworkingsitespolicy.aspx