HI6008, Semester 1/2018: Social Networks in Business - Advantages

Verified

Added on  2023/06/12

|15
|4403
|290
Literature Review
AI Summary
This paper presents a literature review examining the advantages and disadvantages of using social networks in business, addressing the differing viewpoints on its effectiveness. It explores the increasing reliance on platforms like Instagram, Twitter, Pinterest, and Facebook for reaching large audiences and establishing brand recognition. The review considers arguments about whether social media marketing is beneficial for all types of businesses, particularly small firms, and discusses the importance of adapting to changing customer behaviors through social media insights. It also highlights the necessity of filtering relevant data from client inputs and the potential risks associated with data security and negative reviews, ultimately weighing the benefits of low-cost advertising and wide market reach against potential drawbacks.
tabler-icon-diamond-filled.svg

Contribute Materials

Your contribution can guide someone’s learning journey. Share your documents today.
Document Page
Advantages and Disadvantages of Using Social Networks in Business
Name
Institution
Due Date
1
tabler-icon-diamond-filled.svg

Secure Best Marks with AI Grader

Need help grading? Try our AI Grader for instant feedback on your assignments.
Document Page
Advantages And Disadvantages Of Using Social Networks In Business 2
Introduction
In the contemporary world, there is no business without correspondence. To most
business visionaries in the 21st century, online networking use in business is apparently the
'following huge thing' (Denscombe, 2014, pg 67). The development of an online innovation that
permits coming to of enormous group without fundamentally meeting them has displayed a brief
yet basic trend that should be properly made utilization of while it is still in the spotlight. To this
gathering of business people, connecting the virtual market has introduced itself as a venturing
stone to, build up their brands, as well as to influence it to procure acknowledgment in the
market (Ashley, 2015, pg 15-27). Others have even gone further to build up online shops where
clients can undoubtedly request and sit tight for their items to be conveyed without having to
essentially visit the item stores. Shockingly, be that as it may, there exists a populace to which
web-based social networking advertising is a popular expression with no pragmatic preferred
standpoint and soak. They imagine it to be an entangled expectation to learn and adapt that
further makes their business life startlingly intricate. With respect to the distinctive ways to deal
with online networking, this paper will take a gander at both the negative and the positive parts
of utilizing web-based social networking as an apparatus for running business tasks (Stam et
al.,2017, pg 152-173).
Project objective
It is noticed that there are a wide range of channels for the telecom these days and the online
networking utilization have been expanded and media like Instagram, Twitter, Pinterest,
Facebook, and numerous others in this field (HILL, 2014, pg 10).
Project Scope
2
Document Page
Advantages And Disadvantages Of Using Social Networks In Business 3
It is seen that in the western world the online networking power is one of the most grounded
control everywhere. It could be seen that quickest and the one of the dependable source is
likewise said to be as web-based social networking power (KOSINSKI, 2014 pg 357-360).
Literature Review
Introduction
Networking of social has turned out to be amazingly mainstream among individuals of
any age. The prevalence of web and change of innovation have sped up the development of the
ubiquity of long range interpersonal communication (Autio, 2014, pg 1097-1108. Long range
informal communication is synonymous with the term virtual group which implies gathering of
individuals who meet and converse with each other over web without being face to face. The
development of long range interpersonal communication is exceptional paying little heed to any
geographic area (Bridge and O'Neill, 2012, pg 45). Informal communication depends on a stage
that is called web-based social networking which has prompted development of numerous person
to person communication destinations among which confront book and twitter have picked up
prominence over the world (HERNÁNDEZ-MÉNDEZ, 2015, pg 1001-1004). The utilization of
long range interpersonal communication has connected past web fellowship and the new skyline
has been investigated by of all shapes and sizes corporate to put their business at the fore for
mark picture advancement. Hence business world has preferring for the long range informal
communication by prudence of their business and online networking is being used by them for
receiving out rewards (Jenkins, 2009, pg 21-36). Likewise spaces like examination and web
based adapting additionally recognize the significance of person to person communication which
energizes trade of thoughts in course of study or union of business related perspectives. Be that
3
Document Page
Advantages And Disadvantages Of Using Social Networks In Business 4
as it may, this well-known idea frequently welcomes parcel of feedback as a few points of
interest and detriments win around online networking. This writing survey is centered on
acclimatizing contentions laid by a few writers and their perspectives in help and in addition
against long range interpersonal communication (NGAI, 2015, pg 769-782). In this way this
writing audit is near a similar examination of a few perspectives laid by a few writers and the
survey by methods for relative investigation appears a premise of real dialog of preferences and
weaknesses of utilizing long range interpersonal communication in business. At long last a gap
evaluation of this writing survey in light of a few contentions and similitudes in sees has given
an entire shape to this writing audit (Cao, 2015, pg 1957-1981).
Informal organization from business point of view
Networking of social is valuable in business for sharing items related data about any
forthcoming items and administrations. In any case, in a wide range of business informal
communication does not gather same outcomes. Contentions win that online networking does not
open up numerous chances to all associations as there is a few, time venture and nature of
business of an association may not require the administration of web-based social networking as
an essential variation of business advancement. Bruhn, Schoenmueller and Schäfer, (2012, pg
770-790), contended that organizations these days demonstrate enthusiasm to demonstrate their
warmth towards web-based social networking thinking about the energy about it among
individuals. It is bolstered by De Carolis, Litzky and Eddleston, (2009, pg 527-545) saying that
little firms regularly battle to set up their business and focus via web-based networking media
ends up auxiliary for them. This is contradicted by (Guffey and Loewy, 2010, pg 40), and said
that web-based social networking promoting is nearly is a typical name inside each business
fields and once little firms get into business appropriately then it ends up basic for utilizing
4
tabler-icon-diamond-filled.svg

Secure Best Marks with AI Grader

Need help grading? Try our AI Grader for instant feedback on your assignments.
Document Page
Advantages And Disadvantages Of Using Social Networks In Business 5
person to person communication. De Carolis, Litzky and Eddleston, (2009, pg 527-545) said
person to person communication once in a while signify an extremely limit sense and the
immense reasonableness in business circles turn out to be all the more clear when the term web-
based social networking is utilized for offering more practical shape to this in business. This is
bolstered by Harris and Rae, (2009, pg 24-31), expressing that with business development and
multifaceted nature are obvious because of factor like globalization, volume of utilization of
person to person communication varies however the value and reliance of business on it are
unavoidable. Consequently the utilization of online networking is vital for each business yet in
little and expansive scale, it is utilized according to business prerequisite (LEVY, 2015, pg 95-
100). This is seen as not similarly fitted into the business domain of all little and enormous firms.
It is expressed by Harris and Rae, (2009, pg 24-31) that few points of interest and drawbacks of
person to person communication enhance or expect back discernments identified with remember
and business firms who relies upon their representatives to utilize the long range interpersonal
communication as means for driving business are not outside the noticeable mentality of the
clients in regards to it. As has been maintained by Kasavana, Nusair and Teodosic, (2010, pg 68-
82), associations require more spotlight on advancement of web-based social networking
promoting technique for business development. Items advancement and administration change
are vital for enhancing recognition about items and administrations. Item quality and great
highlights are factors which draw in clients towards brand and buy choices are taken (McCoy,
2016, pg 67).
Business disadvantages and advantages from segregating stream of data
Necessities of data drives a business towards disclosure of data and long range informal
communication is most feasible contribution from present day innovation and web in such
5
Document Page
Advantages And Disadvantages Of Using Social Networks In Business 6
manner. Picazo-Vela, Gutiérrez-Martínez and Luna-Reyes, (2012, pg 504-511), imagines that
organizations battle to comprehend the behavioral example of their clients and they can endeavor
to adapt to visit changes in the decisions and desires of clients. Thusly firms feel to dive into the
attitude of clients to recognize their necessities and perspectives with respect to current items and
this is upheld by Rothaermel, (2015, pg53). This makes a relative appraisal of present quality of
business. Long range informal communication encourages firms to see the stream of data in type
of inputs from clients and these are installed into the items and administrations for guaranteeing
greater change in help of recognized change necessity. Rothaermel, (2015, pg 50) contends that
all data set up by clients are not essential in all measures and here lays the significance of
separating inputs and perspectives of clients to use to the most extreme points of interest of
business. Sledgianowski and Kulviwat, (2009, pg 74-83) held same recognition concurring that
business can be demolished if data are not organized according to significance. (Greenhow 2011,
pg 4-12) has more hopeful perspectives saying that regardless of a few burdens surface up from
long range informal communication; a few positive angles are the premise of win-win factors for
organizations and clients. In help of this sentiment, Trusov, Bucklin and Pauwels, (2009, pg 90-
102) expressed that data accomplishment and disclosure is just conceivable if there is open
correspondence. They additionally expressed that business may have wide arrangements of
contacts and genuine separation amongst clients and organizations get diminished by increment
in virtual closeness. More closeness is greater open door in business development and
correspondence assumes key part and turns out to be anything but difficult to get set up amongst
clients and business. Rothaermel, (2015, pg 55) said in help of statistical surveying which is
more conceivable in most brief circumstances with the assistance of long range interpersonal
communication and significant data comes into the authoritative grip. This is to some degree
6
Document Page
Advantages And Disadvantages Of Using Social Networks In Business 7
contended by Greenhow (2011, pg 4-12), and has said that web-based social networking puts
some vulnerability in its utilization as clients need learning to remain associated with online
networking and the level of information about web-based social networking among clients and
innovation shape the likelihood of achievement of corporate utilizing it (Lewandowski, 2016, pg
43). Be that as it may, the value of long range interpersonal communication isn't specifically
thought little of by these creators. There are a few differences in sees additionally with respect to
utilization of long range interpersonal communication in business interest. Picazo-Vela,
Gutiérrez-Martínez and Luna-Reyes, (2012, pg 504-511) have laid more straightforward
contention and said that data disclosure and its utilization for business by firms are great
inasmuch as the long range interpersonal communication is sheltered and not encroached upon
by the undesirable people like programmers. Utilization of web-based social networking needs
restriction in business domain with the goal that lone approved workers can approach it
(MEYER, 2017, pg 17-42).
Commonly it can happen that associations are not ready to gauge the arrival on interest in
their web-based social networking advertising if benefits begin producing gradually. This
discourages them from receiving online networking showcasing as business advancement
instrument. Likewise negative audits causes’ unfavorable circumstance which firms need to
handle and see if the surveys are supported or are gone for harming the brand picture of
organizations (Greenhow, 2011, pg 4-12). In both the circumstances firms need better techniques
which can enhance administration and item quality for changing negative remarks into positive
survey in future and to win back the trust of clients who are the most imperative partners of the
organization (Eriksson, 2015, pg 56).
Does Social media promoting makes contrast in business-a relative investigation
7
tabler-icon-diamond-filled.svg

Paraphrase This Document

Need a fresh take? Get an instant paraphrase of this document with our AI Paraphraser
Document Page
Advantages And Disadvantages Of Using Social Networks In Business 8
Long range interpersonal communication gets into corporate circle with its label like web-based
social networking which incorporates minimal effort commercial. Items can be introduced to
clients with less time and less expenses includes when contrasted with traditional method of
promoting. Rothaermel, (2015, pg 12) has concurred with this referring to that items can reach
to vast markets comprising of extensive quantities of clients while this has been contended by
Trusov, Bucklin and Pauwels, (2009, pg 90-102), specifying reason that the viability now and
again get thwarted by negative perspectives communicated by gatherings of people who are
clients. Firms endeavor to put potential clients in the deals creating class yet improvement of
offers openings get lessened by negative comments. Rothaermel, (2015 pg 50) expressed that in
their view, that associations need control via web-based networking media use by keeping watch
on utilization of it however this is contended by Bridge and O'Neill, (2012, pg 65). that what
clients talk about items online are out of hand of associations and these false comments are the
tremendous downsides of long range interpersonal communication and cost business more in
method for ruining offering openings. Scaffold and O'Neill, (2012, pg 10), asserted that web-
based social networking is quick method of correspondence and both pre and post offering
administration necessity can be met by associations broadening the fulfillment potential
outcomes among clients (Nielsen, 2014, pg 472-489). Their perspectives are additionally upheld
by Greenhow (2011, pg 4-12), who is idealistic about the interpersonal interaction that utilization
of informal community is an establishment of brand dedication improvement and can be
compelling if organizations can win trust of clients on persistent premise. Some differentiating
sees were set by Sledgianowski and Kulviwat, (2009, pg 74-83) as they said that correspondence
and promoting are two distinct perspectives and they likewise underlined that online networking
makes correspondence quick yet showcasing through web-based social networking is tedious and
8
Document Page
Advantages And Disadvantages Of Using Social Networks In Business 9
associations need a group of representatives who oversees web-based social networking,
Therefore web-based social networking advertising is perhaps ease approach yet in the meantime
(KURATKO, 2015, pg 1-10), interest in time and labor for overseeing it abrogate ease of ad.
Among constructive parts of long range interpersonal communication's utilization in business,
associations regularly fear out of loss of control in online networking and with respect to this
Greenhow, (2011, pg 4-12) has communicated worries that organizations may confront loss of
notoriety if their clients are hoodwinked by programmers or unapproved people putting on a
show to be the organization staff (Schaltegger, 2017, pg56 ).
Literature Review Gaps
This writing survey has fundamentally fused a few contentions and likenesses in
perspectives of a few writers. The necessity of turning into a relative investigation is satisfied in
light of the introduction of the contentions and comparable perspectives in regards to the points
of interest and hindrances of interpersonal interaction use in business (Prpić, 2015, pg 77-84).
The most prominent part in this writing survey would have been exchange of conceivable
arrangements of issues that emerge from detriments (Bryman, 2015, pg 67). In any case, it
passed up a major opportunity for that and just exceptionally shallow thoughts have developed
from the differences and comparative perspectives held by the creators. This has been
distinguished as the hole in this writing survey. As indicated by Kasavana, Nusair and Teodosic,
(2010, pg 68-82), associations need to stress on preparing of representatives for satisfying their
duties identifying with online networking promoting and activity. Development of their
awareness can help up security measure with specialists in their organizations and with changes
in strategies (Greenhow, 2011, pg 4-12). More cooperation with clients over security angles and
required activities from them if there should arise an occurrence of matter of doubt, stay
9
Document Page
Advantages And Disadvantages Of Using Social Networks In Business 10
imperative part to enhance web-based social networking as a vital instrument for accomplishing
authoritative development. Confirmation to clients with respect to security upliftment sponsored
by better safety efforts can come about into settling on of procurement choices and buy roused
by online networking (Ruggie, 2017, pg. 32 -42).
Conclusion
Networking of social has a few benefits and negative marks which keep associations and
numerous clients in a circumstance of disarray, while receiving it as a correspondence stage
(Stam, 2014, pg 54-60). Focal points can be agreeable to organizations while hindrances have
potential outcomes to postpone the productivity of long range interpersonal communication. This
writing survey has talked about some favorable and disadvantageous aspects of online
networking in a type of relative appraisal with hole recognized in the discourse (Luo, 2015, pg
274-282). Perspectives of a few creators are the base of correlation among preferences and
disservices and hole has surfaced (Jenkins, 2009, pg 21-35). Firms need security mindfulness and
arrangements with respect to this to enhance security level and learning mixture among workers
in charge of overseeing it. Long range informal communication can be compelling being used in
business if safety efforts and firms' control can be enhanced (Jenkins, 2009, pg 22-36).
Associations require restorative measures to enhance item quality in light of criticisms of clients
and after that the utilization of long range informal communication in business can offer most
ideal result as far as development in deals and high benefit accomplishment on ceaseless premise
(Bridge and O'Neill, 2012, pg 10). This dialog has not been incorporated intricately in the near
investigation in this writing audit and the hole surfaced accordingly (Serrat, 2017, pg 39- 43).
10
tabler-icon-diamond-filled.svg

Secure Best Marks with AI Grader

Need help grading? Try our AI Grader for instant feedback on your assignments.
Document Page
Advantages And Disadvantages Of Using Social Networks In Business 11
References
Ashley, C. And Tuten, T., 2015. Creative Strategies In Social Media Marketing: An Exploratory
Study Of Branded Social Content And Consumer Engagement. Psychology & Marketing, 32(1),
Pp.15-27.
Autio, E., Kenney, M., Mustar, P., Siegel, D. and Wright, M., 2014. Entrepreneurial innovation:
The importance of context. Research Policy, 43(7), pp.1097-1108.
Bridge, S. And O'neill, K., 2012. Understanding Enterprise: Entrepreneurship And Small
Business. Palgrave Macmillan. Bruhn, M., Schoenmueller, V. And Schäfer, D.B., 2012. Are
Social Media Replacing Traditional Media In Terms Of Brand Equity Creation? Management
Research Review, 35(9), Pp.770-790.
Bryman, A., 2015. Social research methods. Oxford university press.
Cao, Q., Simsek, Z. and Jansen, J.J., 2015. CEO social capital and entrepreneurial orientation of
the firm: Bonding and bridging effects. Journal of Management, 41(7), pp.1957-1981.
De Carolis, D.M., Litzky, B.E. And Eddleston, K.A., 2009. Why Networks Enhance The
Progress Of New Venture Creation: The Influence Of Social Capital And
Cognition. Entrepreneurship Theory And Practice, 33(2), Pp.527-545.
Denscombe, M., 2014. The good research guide: for small-scale social research projects.
McGraw-Hill Education (UK).
Eriksson, P. and Kovalainen, A., 2015. Qualitative methods in business research: A practical
guide to social research. Sage.
Greenhow, C., 2011. Online Social Networks And Learning. On The Horizon, 19(1), Pp.4-12.
11
Document Page
Advantages And Disadvantages Of Using Social Networks In Business 12
Guffey, M.E. And Loewy, D., 2010. Business Communication: Process And Product. Cengage
Learning.
Harris, L. And Rae, A., 2009. Social Networks: The Future Of Marketing For Small
Business. Journal Of Business Strategy, 30(5), Pp.24-31.
Hernández-Méndez, J., Muñoz-Leiva, F. And Sánchez-Fernández, J., 2015. The Influence Of E-
Word-Of-Mouth On Travel Decision-Making: Consumer Profiles. Current Issues In
Tourism, 18(11), Pp.1001-1021.
Hill, C.W., Jones, G.R. And Schilling, M.A., 2014. Strategic Management: Theory: An
Integrated Approach. Cengage Learning.
Jenkins, H., 2009. A ‘Business Opportunity’model Of Corporate Social Responsibility For
Small‐And Medium‐Sized Enterprises. Business Ethics: A European Review, 18(1), Pp.21-36.
Kasavana, M.L., Nusair, K. And Teodosic, K., 2010. Online Social Networking: Redefining The
Human Web. Journal Of Hospitality And Tourism Technology, 1(1), Pp.68-82.
Kosinski, M., Bachrach, Y., Kohli, P., Stillwell, D. And Graepel, T., 2014. Manifestations Of
User Personality In Website Choice And Behaviour On Online Social Networks. Machine
Learning, 95(3), Pp.357-380.
Kuratko, D.F., Morris, M.H. And Schindehutte, M., 2015. Understanding The Dynamics Of
Entrepreneurship Through Framework Approaches. Small Business Economics, 45(1), Pp.1-13.
Levy, S. And Gvili, Y., 2015. How Credible Is E-Word Of Mouth Across Digital-Marketing
Channels?: The Roles Of Social Capital, Information Richness, And Interactivity. Journal Of
Advertising Research, 55(1), Pp.95-109.
12
Document Page
Advantages And Disadvantages Of Using Social Networks In Business 13
Lewandowski, M., 2016. Designing the business models for circular economy—Towards the
conceptual framework. Sustainability, 8(1), p.43.
Luo, Q. and Zhong, D., 2015. Using social network analysis to explain communication
characteristics of travel-related electronic word-of-mouth on social networking sites. Tourism
Management, 46, pp.274-282.
Meyer, G.D., Neck, H.M. And Meeks, M.D., 2017. The EntrepreneurshipStrategic Management
Interface. Strategic Entrepreneurship: Creating A New Mindset, Pp.17-44.
McCoy, B.R., 2016. Digital distractions in the classroom phase II: Student classroom use of
digital devices for non-class related purposes.
Nielsen, R.K. and Schrøder, K.C., 2014. The relative importance of social media for accessing,
finding, and engaging with news: An eight-country cross-media comparison. Digital
journalism, 2(4), pp.472-489.
Ngai, E.W., Moon, K.L.K., Lam, S.S., Chin, E.S. And Tao, S.S., 2015. Social Media Models,
Technologies, And Applications: An Academic Review And Case Study. Industrial Management
& Data Systems, 115(5), Pp.769-802.
Picazo-Vela, S., Gutiérrez-Martínez, I. And Luna-Reyes, L.F., 2012. Understanding Risks,
Benefits, And Strategic Alternatives Of Social Media Applications In The Public
Sector. Government Information Quarterly, 29(4), Pp.504-511.
Prpić, J., Shukla, P.P., Kietzmann, J.H. and McCarthy, I.P., 2015. How to work a crowd:
Developing crowd capital through crowdsourcing. Business Horizons, 58(1), pp.77-85.
Rothaermel, F.T., 2015. Strategic Management. New York, Ny: Mcgraw-Hill.
13
tabler-icon-diamond-filled.svg

Paraphrase This Document

Need a fresh take? Get an instant paraphrase of this document with our AI Paraphraser
Document Page
Advantages And Disadvantages Of Using Social Networks In Business 14
Ruggie, J.G., 2017. The theory and practice of learning networks: Corporate social responsibility
and the Global Compact. In Learning To Talk (pp. 32-42). Routledge.
Schaltegger, S. and Wagner, M. eds., 2017. Managing the business case for sustainability: The
integration of social, environmental and economic performance. Routledge.
Serrat, O., 2017. Social network analysis. In Knowledge solutions (pp. 39-43). Springer,
Singapore.
Sledgianowski, D. And Kulviwat, S., 2009. Using Social Network Sites: The Effects Of
Playfulness, Critical Mass And Trust In A Hedonic Context. Journal Of Computer Information
Systems, 49(4), Pp.74-83.
Stam, W., Arzlanian, S. And Elfring, T., 2014. Social Capital Of Entrepreneurs And Small Firm
Performance: A Meta-Analysis Of Contextual And Methodological Moderators. Journal Of
Business Venturing, 29(1), Pp.152-173.
Trusov, M., Bucklin, R.E. And Pauwels, K., 2009. Effects Of Word-Of-Mouth Versus
Traditional Marketing: Findings From An Internet Social Networking Site. Journal Of
Marketing, 73(5), Pp.90-102.
14
Document Page
Advantages And Disadvantages Of Using Social Networks In Business 15
Appendix 1. Introduction about social business marketing
Appendix 2. Project Objective for social business marketing
Appendix 3. Project scope
Appendix4. Literature review
Appendix 5. Conclusion
15
chevron_up_icon
1 out of 15
circle_padding
hide_on_mobile
zoom_out_icon
logo.png

Your All-in-One AI-Powered Toolkit for Academic Success.

Available 24*7 on WhatsApp / Email

[object Object]