Social Psychology in Organizations: Conflict and Identity Report

This report delves into the application of social psychology within organizational settings, analyzing various aspects that influence employee behavior and organizational dynamics. The report begins with an overview of a case study focusing on technological changes within an organization and the resulting generational differences in adapting to these changes. It explores social identity at work, examining how employees' sense of self is shaped by their organizational roles. The report also analyzes power dynamics and ethical behavior within organizations, including social influences, norms, and the impact of power on employees. Furthermore, it discusses conflict in the workplace, differentiating between constructive and destructive conflicts and their effects on productivity. Cognitive and behavioral reactions to threats to identity are examined, along with the importance of intergroup dynamics in creating fairness and reducing prejudice. The report concludes with the findings that understanding and addressing these psychological aspects are crucial for fostering a productive and harmonious work environment.

Social Psychology in Organisation

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
Overview of case study...............................................................................................................3
Social identity at work................................................................................................................3
Power...........................................................................................................................................4
Power and ethical behaviour in organisation..............................................................................4
Conflict in workplace..................................................................................................................5
Cognitive and behavioural reaction to threat to identity.............................................................6
Importance of intergroup along with intergroup dynamics that is in creating fairness..............6
CONCLUSION................................................................................................................................7
REFERENCES................................................................................................................................8

INTRODUCTION
Social psychology refers to the scientific study about people thoughts, feelings and their
behaviour which are influenced by imagined, actual or due to presence of others. These are the
one which are generally measurable in human being. In this report there is discussion about the
social psychology which are there in the organisation and able to effect the organisation. In this,
there is discussion about the understanding of social psychology that can help organisational
behaviour. There is analysis of potential conflicts, decision-making and co-operation in
generational shifts that observed in an organisation. There is also critical analysis of relationship
which are there due to generation gap about perception of inequality, discrimination and fairness
within organisation.
MAIN BODY
Overview of case study
There is description about the change in the organisation and due to this, there are
experienced and valuable employees within organisation. Due to change in the technology which
are there due to up gradation of technology which are there due to up-gradation of technology
with time. To stay in competition there is need to get stay in competition. Organisation need for
the latest technology on which the employee of organisation should work with. In this, employee
don't like the change because of disturbance in their comfort zone which should be there in
relation to provide better training to their employee to understand the use and function of
technology which can provide better business opportunity. To stay in the workplace there is high
need for flexibility which can lead to provide better opportunity to stay in the workplace. There
are different generation of people who were having different soft skill and ready to adopt with
change according to time and technology. In this, there is discussion about baby boomers who
were born in between 1940 to mid 1960s. Generation X were born in between late 1960s to mid
1970s. Generation Y were born between late 1970s to late 1990s.
Social identity at work
To stay in market there are different organisational psychology in which one of the
psychology is to make your employees in such a manner that they can get updated with latest
technology and can use them effectively in relation to provide better and high profit. In relation
to this, there is organisational psychology that there is need for better understanding about the

change which is highly necessary for getting in market and to get high business. In relation to
this, there are different politics which are related with change within organisation. In this, there is
a type of politics which is there always in every situation and this can have negative impact when
there is high number of chances and time spend over this. In this, there is need to take the
responsibility and to engage employees in different activity which can lead to not providing
enough free time to creating negative politics behaviour.
There is social cognition in the society which are there able to get about the people
process and using the information in different situation which are there able to get in an
organisation. There is social thinking that each and every one should have the skill to get flexible
according to different situation which are there in the business organisation.
Power
In an organisation there is central force who have the power to get develop any changes
in their organisation and authority for governing. This is the one in which, there are different
psychology thinking comes in mind of governing body of an organisation in relation to
implement them in better way for development of organisation. In order to get better business
there are different governing body like to implement their strategy as per their psychology that
by using this strategy they can get this type of high benefit.
Social and organisational life of any of the employee are very different. In order to get
the psychology regarding this, there is need to get better understanding about the different places
which is in the personal life and in professional life. There is huge different in the social and
organisational life which is like in an organisation there is formal talk and different talk on the
topic or assignment which are generally related with their work area. In this, there are different
work and meeting style which are there other than organisational life where are different
connection with different people.
Power and ethical behaviour in organisation
There are different power and ethical behaviour in an organisation that are related with
different psychology. There are different social influence which are there able to provide better
and distinct psychology that should provide better and effective behaviour. Social norms are the
one which are there in the social group which can relate with different behaviour. This is the
norm which is able to identify and to help in prospecting about any people that what they can do
or not. Conformity is the one which is able influence the change in behaviour or attitude that are

regarding change and belief which are there in order to fit with any group. This may be real or
imagined based on group pressure. Minority refers to study of psychology analysis which is
regarding stereotypes, discrimination or any intergroup relations. In any organisation there are
different influence of obedient which are there due to formal behaviour of employee in order to
operate in formal way to regulate the organisation in smooth manner. There is social impact due
to use of power in the organisation which are there due to different function and psychology of
governance body which are there to regulate them in better and effective manner. This is the one
which help them to get better understanding about different situation regarding change which can
provide better and psychological change in the organisation.
Conflict in workplace
In an organisation there are different type of conflict arises there in the company which is
said to be normal for any big organisation. This is the one in which there is conflict between
different people who are there in the an organisation which includes brainstorming session in
which there are generally disagreement between two of the parties in relation to provide better
outcomes for the company. In an organisation there are different type of conflict which are like
constructive conflict and destructive conflict and asymmetric conflict. These are the one that can
generally in every organisation which impact the productivity of an organisation. There is a
psychology that when there is any conflict in an organisation then there are generally negative
outcome for that company and which perceived to negative consequences. Conflict occurs when
different people get disagree with any decision. According to case study, due to change in latest
technology which are there able to create the disagreement with the change that is there due to
using of latest technology which has been there not using the latest technology. Due to
introduction of new technology there is different problem to their employee that is they had used
to their normal routine and work. Due to introduction of technology there is need to learn how to
operate that for productive use. There is conflict arises in between higher authority who like to
use new technology for better outcomes and to enhance the productivity and between employees
who don't like change and want to work with old technology. Here, conflict occurs which needs
to solve. Constructive conflict is the one where there is outcomes is positive and conflict for
better decision for an organisation. Destructive conflict is the one which is there due to use of old
technology on which employee were working form long period of time. Which can show the
psychology of destructive conflict.

Cognitive and behavioural reaction to threat to identity
This is the one in which there is need to create trust within client in relation to get better
business for an organisation. This is the one in which there are different threat regarding
organisation which are there able to provide different solution which can help to provide
different solution in an organisation. In this, there is building up of trust regarding the
organisational decision which are able to produce better understanding and decision which can
lead to better impact on business. In this, client project management should have effective-based
trust which is able to create the perception of good quality of the performance of project. In this,
there is threat regarding the change which can lead to disagree about the decision which is
regarding the change. In this there is psychology for employee is that when they get fail to adopt
this technology and work is done by the technology then, there is chance that they are going to
lose their identity which is normal behaviour of employee. There is need to repair the trust of
employee that by using the latest technology there is not going for replacement of their value in
an organisation.
Insight form the organisational behaviour, it can be seen that there are many of the
benefits for the organisation which is there due to adaption of latest technology in their
organisation. In this, there is psychology that due to use of latest technology their employee get
adapt to this latest technology which can help to increase the productivity of organisation along
with employee ability to perform task in less time. There is social psychology that by using the
latest technology company is able to produce better quality of production within time and can
provide better quality of product and thrust within employees. There is a social psychology that
company which is using the latest technology in their organisation are most able to perform and
product better quality product which can provide high benefit for society and organisation too.
Aggression towards change is the one which can lead to either benefit or loss which is totally
depends on the implementation of techniques which are there in the organisation.
Importance of intergroup along with intergroup dynamics that is in creating fairness
In this, there are different social group in which every group have their own goal and they
work regarding it. But they help each others group in such a manner that they can get the
effective result to other group and this can lead to better outcomes for both groups. In this, there
could be the chance of discrimination, gender, sexual, religious, cultural and individual
differences in prejudices along with reducing prejudices. There is psychology that each and

every group have their similar type of thinking style in which different individuals are there with
same type of psychology and thinks regarding different things in same way which can effect the
productivity of organisation and are important in relation to get different perceptions.
There is the theory which are there in intergroup relation which are there able to get
better and improvement in the psychology which is there both type stereotypes and prejudices. In
relation to this, there is need to apply and learnt both type of psychology which can help to get
better understand different social group and to get better understanding about the outcomes
which can improve the relation by helping each other group with working on their different
individual goals. This creates positive impact on the organisation which is there related with
helping each other along with working for their goal. This can also be improved by performing
different task with help of each other in different situation which is able to help in improving
intergroup relation.
CONCLUSION
From above discussion, it can be concluded that there are many of the change there in the
organisation which can help to evaluate and analysis psychology of different employees. This
can help to get better productivity and understanding of employees psychology. In this, there is
discussion about the social identity at work, power and ethical behaviour. There is also
discussion about conflict in workplace and cognitive behaviour along with importance of
intergroup and intergroup dynamics.

REFERENCES
Books and Journals
Hameduddin, T., Fernandez, S., & Demircioglu, M. A. (2020). Conditions for open innovation in
public organizations: evidence from Challenge. gov. Asia Pacific Journal of Public
Administration, 42(2), 111-131.
Güllü, S. AN INVESTIGATION OF THE RELATIONSHIP BETWEEN
COUNTERPRODUCTIVE WORK BEHAVIOR AND TURNOVER INTENTION IN SPORTS
ORGANIZATIONS.