Case Study: Social Work Role, Multi-Agency Team and Reflective Account

This assignment presents a comprehensive case study focusing on a social worker's role within a multi-agency team in a care home setting. The case study details the professional responsibilities, including care planning and ensuring the well-being of residents, specifically Albert and Mavis Mensah. It outlines the roles of various team members like physiotherapists and carers, emphasizing the importance of communication, personal support, and patience. The assignment also explores relevant social care theories, such as social learning, psychosocial development, and social exchange theories, and their application in practice. Furthermore, it incorporates a reflective account, analyzing the application of a reflective model to improve care service processes and enhance understanding of legislation, policy, and practice guidance in multi-agency working. The account emphasizes the significance of effective communication, personal and professional support, and patience. The assignment highlights the importance of service user contributions and the application of social care tools to develop an action plan for improved patient care.