University Report: Software Engineering Overview for Coles Supermarket

This report provides a comprehensive overview of software engineering principles applied to the Australian supermarket giant, Coles. The assignment begins with a detailed analysis of the case study, focusing on Coles' customer loyalty program. It then outlines both functional and non-functional requirements for the system, including customer registration, purchase recording, and reward schemes. Various diagrams, such as a use case diagram, sequence diagram, data flow diagram, and ER diagram, are used to visually represent the system's components and processes. A data dictionary provides definitions for the data elements. Furthermore, the report includes the creation of a database using MS Access, with tables for customer details, purchase information, system administration, and staff details, along with associated forms and queries. The report concludes with a bibliography of cited sources.