University of Phoenix BUS/475 Project Plan: Staff Software Training

This project plan outlines the implementation of a staff training program to improve the utilization of new software within an organization. The project aims to enhance staff skills and operational efficiency by addressing skill gaps and providing comprehensive training. The plan includes identifying mandatory skills, assessing existing staff capabilities, conducting surveys, selecting candidates, appointing trainers, developing training modules, and arranging pilot and actual training sessions. The project spans four months, including a month for monitoring results, with specific timelines and responsible personnel assigned to each operational step. The justification for the project emphasizes the need to increase operational efficiency, and success is measured by a 10% increase in efficiency within a month after training completion. The plan also includes references to relevant research and literature.

BUS/475v10
Wk 4 – Apply: Project Plan
Project Title: Arranging a Staffs’ Training session on the use
of a New Software
Description: Implementation of a new software in an organization will work only if the staffs are properly
trained about the working principle of the software. On basis of the feedbacks collected from the staffs
and workers about the advantages of the software, it has been identified that several staffs are facing
problems in using the system and hence are not able to realize its benefits. Therefore, a training project is
arranged which will help in improving the productivity of the staffs and the organization as a whole.
Project Objectives:
 To identify the mandatory knowledge and skills that is required to operate the software
Operational Step Responsible Person Timeline
Identification of the mandatory skills
required
Rex (Operational Manager) 4/4 (2 weeks)
Identification of the skill gaps of the existing
staffs
Tom (Technical expert) 4/18 (2 weeks)
Survey and Feedback collection regarding
the proposed training
Carlos (Project Manager) 4/25 (1 week)
Shortlisting the candidates who are ready to
increase their skill set, based on the
analysis of the feedback survey.
Carlos (Project Manager) 5/9 (2 weeks)
 To appoint a trainer and design a training module
Operational Step Responsible Person Timeline
Reviewing the performance of the trainers
who have been appointed in the past
Rex (Operational Manager) 5/23 (2 weeks)
Preparation of the location of training that
will allow demonstration of the software
Isabella (Resource
Manager)
5/30 (1 week)
Developing a comprehensive user manual
(Tayntor, 2016)
John (Operational Head)
and Tom (Technical expert)
6/13 (2 weeks)
Copyright 2019 by University of Phoenix. All rights reserved.

Project Plan
BUS/475 v10
Page 2 of 4
Operational Step Responsible Person Timeline
Arranging a pilot training session as an ice
breaker between the trainer and the staffs
to ensure smooth execution of the actual
training program (Lopez et al., 2015).
Carlos (Project Manager) 6/20 (1 week)
 To provide the actual training Program to the staffs of the organization
Operational Step Responsible Person Timeline
Based on the working requirements and the
working principle of the software a training
session to be arranged (Markova et al.,
2019)
Rex (Operational Manager) 7/4 (2 weeks)
Followed by the training session the
understanding of each of the staffs
regarding the software is to be assessed
Carlos (Project Manager) 7/11 (1 week)
Feedback from all the staffs is to be
collected
John (Operational Head) 7/18 (1 week)
To closely monitor the performance of the
trained staffs
Rex (Operational Manager) 8/18 (1 month)
Justification of the Project Plan-
Need of the Project:-
The proposed software training project is needed to increase the operational efficiency of the staffs and
the overall productive efficiency of the organization (Srisakaokul et al., 2018). On launching a new
software, it is practically essential for the organization to arrange a training program to enhance the skill
set of the workers (Niazi, 2015). This will help the workers in understanding the working process of the
software and therefore the proposed project is justified.
Time Needed for Implementation:-
The entire project will require 4 months for completion, which include 1 month time for monitoring the
project results.
The time estimated for the project is feasible and the time allocated for each task is sufficient to execute
the entire project within the time of 8 months.
Project Scope:-
The in scope need of the project are indicated as follows-
Copyright 2019 by University of Phoenix. All rights reserved.

Project Plan
BUS/475 v10
Page 3 of 4
1. Identification of the training needs and skills gap
2. Setting up a place for providing the training
3. Imparting training on the new software
4. Increase in the operational efficiency of the workers
Success Criteria:-
The proposed project will be a success only if the project is able to increase the operational efficiency of
the existing staffs and workers of the organization (Kuno & Nakajima, 2016).
The proposed project is required to be implemented in a time of eight months
After successful accomplishment of the training project, there should be an increase in the operational
efficiency by 10% within one month.
Copyright 2019 by University of Phoenix. All rights reserved.

Project Plan
BUS/475 v10
Page 4 of 4
References
Tayntor, C. B. (2016). Successful packaged software implementation. CRC Press.
Markova, O., Semerikov, S. O., Striuk, A. M., Shalatska, H. M., Nechypurenko, P. P., & Tron, V. V.
(2019). Implementation of cloud service models in training of future information technology
specialists. In Proceedings of the 6th Workshop on Cloud Technologies in Education (CTE 2018),
Kryvyi Rih, Ukraine, December 21, 2018 (No. 2433, pp. 499-515). CEUR Workshop Proceedings.
Niazi, M. (2015). A comparative study of software process improvement implementation success
factors. Journal of Software: Evolution and Process, 27(9), 700-722.
Srisakaokul, S., Wu, Z., Astorga, A., Alebiosu, O., & Xie, T. (2018, June). Multiple-implementation testing
of supervised learning software. In Workshops at the Thirty-Second AAAI Conference on Artificial
Intelligence.
Lopez, G., Cocozza, F., Martinez, A., & Jenkins, M. (2015, June). Design and implementation of a
software testing training course. In 122nd ASEE Annual Conference & Exposition.
Kuno, N., & Nakajima, T. (2016, December). Design and implementation of training course for software
process improvement engineers. In 2016 23rd Asia-Pacific Software Engineering Conference
(APSEC) (pp. 381-384). IEEE.
Copyright 2019 by University of Phoenix. All rights reserved.