Business Management Report: Sollatek's Corporate Social Responsibility

This report examines Sollatek's corporate social responsibility (CSR) practices, focusing on how they contribute to business success. It begins with an introduction to the concept of a successful business and the importance of CSR. The report details the project aims and objectives, emphasizing Sollatek's responsibilities to society and the environment. It then outlines a project management plan, including cost allocation, scope, time management, and communication strategies. The work breakdown structure and Gantt chart are presented as tools for efficient project management. Furthermore, the report explores qualitative and quantitative research methods applicable to CSR, providing insights into data collection and analysis. Finally, it offers recommendations for improvements and discusses the value gained from undertaking the research, concluding with a comprehensive overview of the findings and implications for Sollatek's business strategies.

MANAGING
SUCCESSFUL
BUSIENSS

Table of Contents
MANAGING SUCCESSFUL BUSIENSS.........................................................................................1
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................3
P1 Project aims and objectives...............................................................................................3
P2 Project management plan..................................................................................................4
P3 Work break down structure and Gantt chart.....................................................................6
TASK 2............................................................................................................................................8
P4 Small scale research on sollatek by applying qualitative and quantitative research methods
................................................................................................................................................8
TASK 3............................................................................................................................................9
P5 Tools and techniques in research in corporate social responsibility.................................9
Task 3.............................................................................................................................................13
P6 Recommendation for improvement.................................................................................13
TASK 4..........................................................................................................................................13
P7 Value gained on the undertaking the research................................................................13
CONCLUSION..............................................................................................................................14
REFERANCES..............................................................................................................................15

INTRODUCTION
A successful business is a key target of the organisation. In today competitive world the
business of the organisation is a root cause of the existence of the organisation. To keep the
business successful is the main task of the people of the organisation (Carroll, 2011). The
business in which the organisation deals in is the crucial part of any organisation. In the
following report the way in which the business can be successful and maintaining it to the long
term will be discussed. A successful business is the main key to survive in the competitive
market. The business of an organisation is the medium through which organisation
communicates or connect with the customer. The business can be in many categories like
information technology, food, grocery, furniture or any other goods and services in which an
organisation can run its business. In the following report it will be discussed that what are the
corporate social responsibility of the organisation as the social aspects in which the organisation
exists affect th3e business success in many ways.
TASK 1
P1 Project aims and objectives
Sollatek is a world class organisation in the field of the products related to protect
electrical and electronic equipments (Carroll, 2009). Being a huge organisation Sollatek has
many responsibilities toward the society in which it operates its business. The corporate social
responsibility is implied on every organisation in the world whether it runs the business in any
field it must fulfil the requirement of the corporate social responsibility issued by government
authorities. The primary objective of the corporate social responsibility is to make sure that the
sollatek fulfils executes its duties toward the people for whom it runs the business as swell as the
environment in which it operates its businesses and uses the natural sources for the business. By
doing so the organisation can accomplish its aim of generating the profit and satisfying the
customers at the maximum level (Shattock, 2010).
Another aim of corporate social responsibility is to obey the term and conditions related
to customer services. For example, if any customer has a problem regarding product quality then
the organisation should treat the complaint t at high level with quick response. The objective of
corporate social responsibility is to keep the environment safe like organisation cannot overuse
the limited natural resources like water, petrol and gas etc. The limited sources of nature if

consumed more then there will be difficulty in the environment in survival of other people. So
the corporate social responsibility has aim to support the community. For example, the sollatek
makes efforts to support the poor children by charity so that they can survive and get the basic
needs like food and shelter (Chapple and Moon, 2015). The organisation supports poor children
by supporting their education as well so that they also can get the chance to live in the society to
survive in their life. The organisation corporate social responsibility has the objective of
providing good and safe atmosphere to the employees at the workplace. For example, the
sollatek makes sure that all employees of the organisation get the good infrastructure and
comfortable emotional support in the organisation so that they can give their maximum efforts in
the business of the organisation (Ryals and Humphries, 2007). The corporate social
responsibility has the aim to abide by every rule and regulation regarding employees and
customer, society or environment which are issued by the local as well as international
government authorities. Another but important objective of corporate social responsibility of the
sollatek is to manage the waste of any type in the production process so that it can be used later.
It would support positively the environment and can contribute in the protection to the
environment as well as there would be minimum harm to the environment in which all people
live. Thus all aim and objectives of the corporate social responsibility are a must task for the
organisation to make its business successful in the long term.
P2 Project management plan
The project management plan is a raw document in which all the activities and tasks are
mentioned that will take place in the project (Cheyfitz, 2013). The project management plan
mainly describes the major topics which are the key task of the project of the organisation.
Project management plan of the sollatek is an organised data plan in which everything is listed in
a well-managed way. There are many aspects in the project management plan as followings
 Cost- The project management plan of the sollatek is the most important part of the
business and the cost of the project. The organisation tries to minimise the cost of the
project so that the end price of the product of the company can be provided to the
customer at minimum price in future. The cost which is included in implementing CSR
programme is 1000 pound.
Activities Budget Allocation
Setting aims and objectives 200

WBS and Gantt Chart 200
Small scale research 200
Analysis of data 250
Recommendation 150
Total Cost 1000
 Scope- The project management plan of the company must have the scope for the society
and environment safety by the project plan. As the sollatek is the multinational brand it
needs to have much more scope in its project management plan so that there will be no
ignorance of the social aspects (Dahlsrud, 2008).
 Time- The project management plan is required a time management in implementing
then plan and making of the project management plan. The more time can cause the loss
to the organisation as it will cost more to the end customer, so the project management
plan should take less time in implementation for the organisation as well as for society in
which organisation operates its business. Time will be taken by manager to implement
CSR activity will one month.
 Quality- Quality of the project management plan of the organisation in relation to
corporate social responsibility is a major part of any project as it decides the end results
of any project by the end customer. Quality of work can be measured through total
quality of management and 6 stigma tools can be used by manager.

 Communication - Communication is the vital part of the project management plan of the
organisation. For example, the organisation should communicate with the customers
about what type of the product or what type of modification in the current product they
want so that the company can get maximum customer satisfaction as well the profit
margin from the product. So by fulfilling this corporate social responsibility the project
management plan can be successful in the long term (Eckerson, 2010).
 Risk- Risk is an inseparable part of any business in the organisation like sollatek. The
project management plan should be such a way that the risk involved in the implementing
the plan can be deducted so that there will be no harm to the society as well as to the
environment.
 Resources -There are very limited resources in nature that should be consumed in limited
quantity so there is a must responsibility of the organisation which has corporate social
responsibility towards the society as well the environment to protect the limited sources
at maximum.
P3 Work break down structure and Gantt chart
1. Work break down structure- Work break down structure Work break down structure is
a well organised document in which is made to ease the complicated matrix of the activities and
tasks. In work break down structure there are many activities which are allotted to each major
task to be done in a manner so that there will be no difficulty to understand every step in
completing the task in work break down structure (Fernandez and Rainey, 2016).
In work break down structure there are many small activities which are to be completed
after that only the next task is to be done. The fixed pattern of work is made in work break down
structure. The main purpose of the work breakdown structure is to make project more
understandable and there will be clarity in every duty of the project related to corporate social
responsibility. Employees or the member of the related project are able to make quick and clear
decision regarding the project in work break down structure.
Thus the work breaks down structure works like a technique to the organisation like
sollatek to make decision regarding project as well as keeping the points related to corporate
social responsibility. As sollatek is an electronic company it has the electrical system related
work break down structure in the organisation (Neu and Brown, 2015).

Figure 1: Work Breakdown structure
(Source: Work Breakdown Structure Training – Which Layout is Best for your WBS?, 2014)
Gantt chart is also another tool for project in the organisation. This Gantt chart is more
organised and makes things more easy and understandable for the project team so that there is no
problem in the process of the preparing the project or implementing the project in the future. In
the Gantt chart there are mentioned tasks which have many columns along with each task in
horizontal lines. In the horizontal lines there are time mentioned about the completion of the task
and the remaining time in which the particular task is to be done (Ford and McDowell, 2009).
Thus the Gantt chart is a crystal clear document which enables the reader to read and
understand in such an easy way that he can assign duty of every task. Gantt char includes start
and finish date of each task mentioned in the task. This chart is the most useful chart in the field
of project management in the organisation in the field of business.

The task sequences, time duration in which a task is to be done are the contents of the
Gantt chart which is useful in the project management in the organisation like sollatek. With the
help of Gantt chart the project manager can be aware of each activity which is to be done in the
process of project management. The Gantt chart is like a bar chart or time bar schedule as it also
has the horizontal line describing the starting time as well as the finishing time of every activity
which is mentioned below its major task in the chart schedule (Garriga and Melé, 2014).
TASK 2
P4 Small scale research on sollatek by applying qualitative and quantitative research methods
There are many techniques which can be used in corporate social responsibility like
qualitative and quantitative data. In the qualitative data there are questions which are collected
from research and then are linked with the study design so that a well maintained pattern and
sequence can be used in asking questions (Gottschalk, Solli and Saether, 2016). In qualitative
research there is data in words and particular language so that there will be clarity in the
questions so that answers can be received easily. Qualitative data is more easy to understand and
in the research so that decision can be done easily and efficiently.
Quantitative research includes the numerical data in the research. The quantitative data is
more accurate and clear than the qualitative data. Quantitative data research mainly focuses on
testing and generalising through survey. This type of data is controlled as it has fixed number of
data to ask and analyse. In the quantitative research data statistical analysis is key part of the

research. Thus qualitative and the quantitative both are important tool and techniques in the
research or questionnaire survey (Neely, Adams and Kennerley2012). Apart from qualitative and
quantitative data there many research data which are used in research study research design,
research philosophy and data analysis. In the research design there are many types of surveys
which are conducted time to time in the organisation at sollatek. These research design helps the
company to understand its situation regarding corporate social responsibility. Data analysis is
also an another research tool and technique which can be used in the report regarding corporate
social responsibility in the organisation. Thus different types of tools and techniques are used in
the research related to corporate social responsibility So that there will be clear and accurate
analysed data for the future actions or changes in process in the organisation (Hunt, 2008).
TASK 3
P5 Tools and techniques in research in corporate social responsibility
Questionnaire- Following are the questions asked to 10 respondents about sollatek-
1. Does sollatek practice corporate social responsibility to remain in competition?
 Yes
 No
2. Does the company practice the corporate social responsibility to improve its reputation?
 Yes
 No
3. Does the company practice corporate social responsibility to meet stakeholder’s
expectation?
 Yes
 No
4. Does sollatek practice corporate social responsibility because the concern for the society?
 Yes
 No
5. Does the company practice corporate social responsibility to strengthen the global
networks?
Yes
No

6. Is there any relationship between the competitive benefits and CSR activities?
Yes
No
7. Are you agreed that to implement the CSR activities is the primary responsibility of
sollatek?
 Agreed
Disagreed
Neutral
8. What are the problems which has been faced by sollatek?
 Employees and customer
 safety
Women-rights
Children safety
9. Is the organisation influence in a positive way to the the society?
 Yes
 No
10. Does the organisation practice the corporate social responsibility regarding safety of
environment?
 Yes
 No
Interpretation
1. Does sollatek practice corporate social responsibility to remain in competition?
Yes 6
No 4
From the above answer it can be shown that the 6 people responded in positive while 4
people do not think in that way about practising corporate social responsibility by sollatek to
remain in competition as it is important to maintain the image in the market.
2. Does the company practice the corporate social responsibility to improve its reputation?
Yes 3
No 7

From the above response it is shown that a few people think that the organisation is aware about
improving its reputation in the market as well as in the sight of the customer so that it can make
more goodwill which can lead to more profit generation while most of them are negative mind in
this scenario.
3. Does the company practice corporate social responsibility to meet stakeholder’s expectation?
Yes 8
No 2
From the above answers it shows that almost most of the share of opinion of the people is
positive about expectation of the stakeholder as stakeholders are the base of the organisation and
fund organiser by which the4 business of organisation is run. While only 2 people do not think
that way.
4. Does sollatek practice corporate social responsibility because the concern for the society?
Yes 4
No 6
From the above answers it can be said that 4 out of 10 people think that sollatek fulfil its
corporate social responsibility towards the society in which all live, on the otherb hand 6 people
do not have the positive view on that.
5. Does the company practice corporate social responsibility to strengthen the global networks?
Yes 9
No 1
From the above answers it can be said that sollatek has the strong target for strengthening the
global networks as the international network is very important for such a big brand to remain in
the competitive market as well as in capturing the considerable share of the market.
6. Is there any relationship between the competitive benefits and CSR activities?
Yes 10
No 0
From the above interpretation it can be clearly said that there is strong relationship between the
competitive benefits and corporate social responsibility activity. As the organisation like sollatek
fulfil its social responsibility like helping the poor in getting basic needs like shelter and food.
While the responsibility towards poor children to help them in getting education. These all

efforts make the string positive image and goodwill of the organisation which will lead to more
funding or financial support to the organisation
7. Are you agreed that to implement the CSR activities is the primary responsibility of sollatek?
Agreed 8
Disagreed 1
Neutral 1
From the above interpretation it can be said that 8 people out of 10 agreed that sollatek has the
primary responsibility of corporate social responsibility while only 1 respondent does not think
that way and 1 person out of 1 is neutral on the question.
8. What are the problems which has been faced by sollatek?
Employees and customer 6
safety 2
Women-rights 1
Children safety 1
From the above interpretation it is shown that sollatek faces the difficulty mostly in the relation
to employees and customers as they are the key person for any business organisation. While
sometimes the problems related to women rights, children safety and safety in business are also
arisen.
9. Is the organisation influence in a positive way to the society?
Yes 9
No 1
From the above interpretation it can be said that the organisation fulfilling the corporate social
responsibility affects the society in a positive way as it makes efforts for the betterment of the
society
10. Does the organisation practice the corporate social responsibility regarding safety of
environment?
Yes 7
No 3
From the above interpretation it shows that 7 people out of 10 people think that the
organisation makes a lot of efforts for safety of environment by maximum possible use of waste.