Analyzing & Solving Issues in Organizational Change: A Case Study

This case study analysis delves into organizational change and development issues arising from ineffective leadership and lack of team cooperation within a project. The analysis identifies problems such as poor leadership skills, authoritarian attitudes, and a lack of cooperation, which negatively impact team culture and project outcomes. Alternative solutions are proposed, including leadership training, conflict resolution strategies, and improved communication. The importance of fostering a positive organizational culture, promoting democratic leadership styles, and providing appropriate training is emphasized. The case study also explores strategies for improving leadership skills, such as enhancing communication, active listening, and critical thinking. It concludes by highlighting the potential benefits of leadership training courses, team interventions, and external monitoring to address misconduct, reward good performance, and ensure the successful management of projects. This document is available on Desklib, a platform offering a variety of study resources for students.

Organizational change and
develop

Introduction
The case study mainly shows about the current issue
that has emerged due to the lack of proper leadership
skills of John during the project management
The leadership capabilities of John are not enough to
reflect on what and how the organizational goals can
be achieved.
The attitudes and behaviors as a leader have been
quite ineffective.
Due to this, there has been lack of cooperation with
the team members and retreat activities.
The company also lacked ability to allow the outsiders
prepare report on the ongoing issues

Issues arising from the scenario
There was lack of cooperation between the
manager and the team members and about the
retreat activities too
The leadership skills of John did not reflect on the
achievement of organizational goals and objectives
The somewhat authoritarian attitude and
leadership skills affected the team culture
It also affected the norms of the team and the team
members were unable to cope up with the project
Due to this, the results or outcomes of the project
were not satisfactory as well (Allen and Campbell
2018).

Alternative ways of dealing with the issues
XRS’s project team should be consulted with and
discussed about the issues that have resulted due to the
lack of positive attitudes and behaviour among the leader
As John was appointed as a manager of the project from
the first with no prior managerial experience, he should
have been trained at first
The unprofessional behaviour and from evidences showing
that he was found joking around during the team meets,
he should be made aware of the essentialities of being a
manager (Georgalis et al. 2015).
The higher authorities should take steps and ensure that
the values, beliefs and culture are maintained properly
within the workplace.

Managerial development needs should be identified
and then proper training programs are necessary
for improving the skills to communicate with the
team members.
The democratic leadership styles should be
promoted for obtaining ideas and opinions of the
team members through consistent communication
among the members of the project
The formation of a positive culture is essential for
sharing and exchange of information properly and
maintaining diversity at the workplace (Küng 2013).
The allocation of tasks properly to the team
members and understanding the significance of
tasks is important too for accomplishing the project
properly.

Conflict resolution strategies
The alterative ways of resolving the issues, as stated in the case
study, could be the conflict resolution strategies
The causes of conflicts could be lack of leadership skills,
philosophical differences and divergent goals to power
imbalances.
According to the case study, the team members did not pay
much heed to what John was doing and thus the accommodating
strategy provided the manager to get what he wanted.
Rather than criticizing of making an issue regarding the
inappropriate behaviors of manager, it should be important for
the team members to manage their own roles and
responsibilities without focusing on what the future outcomes
might be (Shunk et al. 2014).
To promote organizational effectiveness could be another
alternative strategy that could integrate ideas and find a
creative solution that has to be acceptable to everyone.

The business owner should be cooperative with the project
manager and monitor his activities about whether the
employees are propel managed or not.
The policies and procedures are to be set for ensuring that
the process of decision making is effective and the manager
abide by the laws, rules and regulations of the organization.
 The business owner must keep close track on the
managerial activities and use the competitive strategy,
whenever essential to handle crisis situations
The manager should be penalized for his wrong doings and
even face with pay cut offs if he does not manager his roles
and responsibilities properly.
John, the project manager lack leadership skills, which
needed to made aware of to him for ensuring that the
mistakes are not committed again and his team members
are being taken care of.

Leadership skills improvement
One of the most effective alternative ways for dealing with the
issues from the case study is to facilitate the leadership skills
The manager should communicate with the teams and remain
socialized and come out of the old fashioned macho manager
attitude
He must play the role model by acting as a leader and not just
as a manager, which can assure the team members to gain trust
on him and feel interested to listen to John.
John must take on the project that can inspire him and not just
take authority of any such project, which may not be as
interesting and has been considered with negligence.
Rather than joking around and letting his team members start
work without him, he should be the one to manage public
speaking and interpersonal communication

Actively listening to what the team members want to speak
could clarify any issues and ensure that the project
outcomes were good and notable
A proper body language should be maintained by speaking
in front of a mirror and setting a tone for own self through
achievement of a positive behavior or attitude
The manager should report progress of the project and
obtain feedbacks from the higher management, which can
help in identifying the gaps and areas of weaknesses
This would also facilitate critical thinking through
arrangement of meetings, make discussions efficiently and
make better choices regarding the changes in business
functioning, culture, organizational norms, values and
beliefs too (Stoller 2013).
All these aspects are effective for improving the leadership
skills and also fro brining organizational effectiveness to
bring out the best project outcomes.

Leadership training course
The leadership training course facilitates development of skills and encourage
introspection
It can allow the leader to obtain relevant knowledge about how to manage
teams, clarify the business vision and influence the people towards successful
accomplishment of goals.
With the formation of good leadership behaviors, there will be higher team
members retention rather than the turnover
Higher productivity and increased engagement of employees would be possible
thorough positive leadership behaviors achieved through the training course.

Few other alternatives
The team interventions are essential regarding the behaviors
on the retreat, which has improve the ability to cooperate and
enhance the team building scopes.
For any misconduct or wrong doings, the employees, whether
manager or the staffs, should be penalized or even punished by
the higher management through immediate action undertaking
In case of good performance, the employees should be provided
with both monetary and non-monetary rewards for keeping
them motivated and encouraged to perform to their potential
It should also be considered that allowing an outsider like Larry
should be considered to monitor the activities during the
project management and provide a reflection or report for
preventing any issues that might hinder the successful
management of project (Straus, Soobiah and Levinson 2013).

Conclusion
The presentation was prepared to discuss about the alternative
ways of resolving the issues faced during a project
management
The leadership training course could be one alternative for
improving the leadership behaviors and skills of the manager
Team interventions regarding the retreat should be essential as
well
The employees, whether it is the manager or an employee,
everyone should maintain the rules and norms, otherwise they
should be punished
Allowing an outside of some other department could be
beneficial as well for reporting on the activities of the manager
and whether the staffs were managed properly or not.