ISY00243 Southern Cross University: New Systems Implementation Project

This assignment presents a case study focusing on the implementation of new information systems at 'You Can Fit In,' a fitness center company. The project involves an initial investigation of the company's background, organizational structure, and additional business functions for the new system. It includes an analysis of improved functions offered by the new system, a system vision document outlining the purpose, design constraints, and system requirements. The project plan outlines tasks, dependencies, and a Gantt chart, along with risk assessment and mitigation strategies. Fact-finding techniques, staff identification, and employee questionnaires are employed to gather data for recommendations. The aim is to effectively implement new systems to support the company's expansion and improve its services.

Running head: PROJECT ON IMPLEMENTING OF NEW SYSTEMS
Project on Implementing Of New Systems
Name of the Student
Name of the University
Author’s note

1PROJECT ON IMPLEMENTING OF NEW SYSTEMS
Table of Contents
Activity 1.........................................................................................................................................2
1. Part A: Initial Investigation.........................................................................................................2
1.1 Background Information of YOU CAN FIT IN Business.....................................................2
1.2 YOU CAN FIT IN Business Organisational Chart...............................................................3
1.3 Additional Business Functions for the New System.............................................................3
Activity 2.........................................................................................................................................4
1. Part A: Initial Investigation.........................................................................................................4
1.1 Improved Functions by New System.....................................................................................4
1.2 System Vision Document......................................................................................................4
Activity 3.........................................................................................................................................7
Activity 4.......................................................................................................................................11
1.1 Different Risks during Project Implementation...................................................................11
Activity 5.......................................................................................................................................22
1. Fact Finding Techniques........................................................................................................22
2. Identification of Staff Members.............................................................................................22
3. Questionnaire of Employees..................................................................................................22
4. Recommendation based on Fact-finding Techniques............................................................23
Bibliography..................................................................................................................................24

2PROJECT ON IMPLEMENTING OF NEW SYSTEMS
Activity 1
1. Part A: Initial Investigation
1.1 Background Information of YOU CAN FIT IN Business
YOU CAN FIT IN is a fitness centre company, which is located within the various cities
of NSW and Victoria. The fitness centres have performed well in the past few years and they
have even planned for an expansion within their business operations. With the expansion of their
business, it has been planned by the management of the business to open a “Supercentre”. In the
Supercentre, it has been planned by the company that they would include new kinds of products
and services. The company has also planned for the inclusion of online access for their existing
members. This would be extremely helpful for providing customizable mode of training reports
and programs. These would be entirely based on the progress of the business scenario of the
company. The company has also planned for including additional capacities of data management.
This would be included with the advanced form of information systems based on their
requirement of new set of operations.

3PROJECT ON IMPLEMENTING OF NEW SYSTEMS
1.2 YOU CAN FIT IN Business Organisational Chart
Fig 1: Organisational Chart of YOU CAN FIT IN Business
(Source: Created by Author)
1.3 Additional Business Functions for the New System
The existing business centre would mainly focus on employing of various functions of
job. These would include front desk welcoming, yoga classes, handling of stocks and stores,
aerobics and swimming. The supercentre has a planning for the implementation of various kinds
of amenities and latest features based on providing extra benefits to their customers. Some of the
basic amenities include a child care unit, which would be able to provide different programs for
various age groups of people. The CEO of the company has also planned for providing various
programs based on customizable training. Based on that, different progress reports have been
generated that would be able to measure the progress of the business scenarios during certain
intervals of time. The current unit of the business would employ OnAllAccounts. This is a kind
of popular kind of accounting package system, which is able to manage payables, general ledger

4PROJECT ON IMPLEMENTING OF NEW SYSTEMS
and receivables. In the current system, member list within the organisation is mainly handled
with the help of software systems supported by Microsoft that includes Excel and Word.
Activity 2
1. Part A: Initial Investigation
1.1 Improved Functions by New System
The new supercentre implemented by YOU CAN FIT IN would mainly be able to
include different functionalities. The business of the supercentre would also include various
fitness wearables based on the increasing needs of the customers. The fitness wearables would
help in capturing and monitor the different parameters such as the heart beat rate of individuals.
These devices would be able to enhance the offerings of business, the new supercentre would
also include different membership levels for the benefit of the customers. The business mainly
targets new tourists and provides them different useful amenities that includes new kinds of
amenities. This would be able to satisfy the customers and also help in welcoming of new
tourists.
1.2 System Vision Document
1. Introduction
a. Overview – The new implementable Information System by You Can Fit In would
include some kind of basic operations within their business. These new improved kind of
facilities would be helpful for increasing the profits of the organisation.
b. Purpose – The main purpose of the newly developed Information System would
mainly be based on facilitating the existing business with several new kinds of opportunities.

5PROJECT ON IMPLEMENTING OF NEW SYSTEMS
This would thus be able to ensure the business profitability. The new customers would also be
benefited as they would be able to make use of several kinds of new operations.
2. Design Constraints and Considerations
a. Assumption/Dependencies
i. The collective communication set occurring within this particular project would mainly
be performed with the help of a Local Area Network (LAN).
ii. The machines would mainly be operated on the Windows based Operating System.
This would thus enable a common work framework.
iii. There should be a dependency level based on various kinds of backend servers. The
servers would be scale the number of transactions on an hourly basis.
b. Design Drivers
i. Meet with the customer expectation based on setting of low price of the various tools of
development.
ii. With the help of client-side technology, the expectation of customers would be met.
This would thus be able to support the user roles.

6PROJECT ON IMPLEMENTING OF NEW SYSTEMS
3. Requirements of System and Supported Features
a. Desired System Features Table:
Feature Rationale
Open Database
Access
The intended user has invested within a particular DBMS technology.
The embedded systems would be able to communicate based on the
existing infrastructure.
Thin form of
Client Browser
Access
The user would have a familiarity with interface supported by the web
browser. The users would make use of the provided interface wherever
needed.
b. User Requirements / System Features Table:
User Requirement Supporting Feature(s)
Ease of Usage The thin mode of client approach would be helpful for the users. They
would make use of standard web browser based on performing system
functions.
Use of existing
infrastructure
Use of open databases access API would be helpful for interacting with
users within the existing database servers.
Use of Secured
Encrypted System
Different encryption techniques and secure encrypted systems should
be included within the systems for providing secure kind of services.

7PROJECT ON IMPLEMENTING OF NEW SYSTEMS
Activity 3
1. Tasks with their Duration
Outline
Number
Task Name Duration
0 You Can Fit In 18 days
1 Start 0 days
2 Discussion with Fitness Centre Managers 2 days
3 Conduction of Interviews 4 days
4 Review of Records of the Organisation 5 days
5 Observation of Business Operations 7 days
6 Analysis Study 4 days
6.1 Analysis of OnAllAccounts Accounting Software 4 days
6.2 Studying of Samples of Transactions 2 days
7 Report Preparation 1 day
8 Stop 0 days

8PROJECT ON IMPLEMENTING OF NEW SYSTEMS
2. Identification of Dependencies and Indication of Predecessor Tasks
Outline
Number
Task Name Predecessors
0 You Can Fit In
1 Start
2 Discussion with Fitness Centre Managers 1
3 Conduction of Interviews 2
4 Review of Records of the Organisation 3
5 Observation of Business Operations 3
6 Analysis Study
6.1 Analysis of OnAllAccounts Accounting Software 4,5
6.2 Studying of Samples of Transactions 4,5
7 Report Preparation 7,8
8 Stop 9

9PROJECT ON IMPLEMENTING OF NEW SYSTEMS
3. Construction of Gantt Chart
ID Outline
Number
Task
Mode
Task Name Duration Start Finish Predecessors
0 0 You Can Fit In 18 days Mon
17-12-18
Wed
09-01-19
1 1 Start 0 days Mon 17-12-18Mon 17-12-18
2 2 Discussion with
Fitness Centre
Managers
2 days Mon
17-12-18
Tue
18-12-18
1
3 3 Conduction of
Interviews
4 days Wed
19-12-18
Mon
24-12-18
2
4 4 Review of
Records of the
Organisation
5 days Tue
25-12-18
Mon
31-12-18
3
5 5 Observation of
Business
Operations
7 days Tue
25-12-18
Wed
02-01-19
3
6 6 Analysis Study 4 days Thu 03-01-19Tue 08-01-19
7 6.1 Analysis of
OnAllAccounts
Accounting
Software
4 days Thu
03-01-19
Tue
08-01-19
4,5
8 6.2 Studying of
Samples of
Transactions
2 days Thu
03-01-19
Fri 04-01-19 4,5
9 7 Report
Preparation
1 day Wed
09-01-19
Wed
09-01-19
7,8
10 8 Stop 0 days Wed 09-01-19Wed 09-01-199
17-12
09-01
T F M T S W S T F M T S W
10 Dec '18 17 Dec '18 24 Dec '18 31 Dec '18 07 Jan '19 14 Jan '19
(Fig 2: Gantt chart)
(Source: Created by Author)

10PROJECT ON IMPLEMENTING OF NEW SYSTEMS
4. Identification of PERT/CPM chart in the Software
Fig 3: PERT/CPM chart
(Source: Created by Author)
5. Determination of Duration of Overall Project
The entire duration of the project would be completed in 18 days.
6. Inclusion of Overall Duration and Critical Path
The overall duration of the project would be 18 days.
Under Critical Path we would include – Discussion with Fitness Centre Managers,
Conduction of Interviews, Conduction of Interviews, Brief Analysis of OnAllAccounts
Accounting software, study of report samples and Preparation of report.

Running head: PROJECT ON IMPLEMENTING OF NEW SYSTEMS
Activity 4
1.1 Different Risks during Project Implementation
Based on the implementation of new Information System within the supercentre business, it would be discussed that there
would be risks within the system based on designing the project. The different risk that have the most likeliness of occurrences are:
Risk
ID
Risk Name Risk Description Impact Likelihood
R1 Lack of Proper
Executive Support
There should be a concerned team of project who might
lack the authority of achieving the concerned objectives
within a project. The support from the executive would be
mostly important for the final success of the project. The
support from the executive manager would mainly be
important for the project success. In different projects,
there would be high conflict level within the stakeholders
involved within a project within the executive level.
Different conflicts within a project would lead to
disruption within the project work.
Major Highly Likely
R2 Poor Scope
Requirements
The project might face risks due to an error based within
defining of the project scope. Inaccurate estimation might
lead to inviting risks within the project. Different other
kinds of dependencies would lead to an impacts on the
schedule of costs of the project. Some other kinds of
activities might get missed during defining of the scope of
the project.
Moderate Unlikely
R3 Lack of Cost
Management
With the progress of project, there might arise several
fluctuations within the budget of the project. Due to
Minor Moderately Likely